What is a patient family advisor?

Nova Scotia Health (NSH) wants you to know it’s now easier to become a patient family advisor. But what exactly is that? The province says it's changed its system and no longer are people required to send in a resume to apply. You can email or call a toll-free number to get added to a list. And they say they'll respond to everyone who applies. Debbie LeLievre is the NSH Lead in Patient Experience. She says they are hoping to hear from people with diverse backgrounds, but not necessarily in the health care field. She says they can learn a lot from people who are outside of the system and that's what the patient family advisor is able to help with.