Think Fast Talk Smart: Communication Techniques - podcast cover

Think Fast Talk Smart: Communication Techniques

Matt Abrahams, Think Fast Talk Smartfastersmarter.io
One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships. Tune in every Tuesday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our eNewsletter at fastersmarter.io.

Episodes

174. Fix Meetings: Transform Gatherings Into Meaningful Moments

Turn any meeting or get-together into a chance for deep connection and collaboration. Whether you’re holding a team meeting or hosting a family get-together, the success of any gathering, says Priya Parker , isn’t about the perfect agenda or venue, but about the intentionality behind how you bring people together. “90% of the success of any gathering happens before anyone enters the room,” says Parker. As the author of The Art of Gathering: How We Meet and Why It Matters , and a strategic adviso...

Dec 17, 202420 min

173. Rethinks: Surviving the Holidays

Master holiday conversations. The holiday season is a time of joy, connection, and, occasionally, communication challenges and as we gather with family, friends, and colleagues, effective communication becomes crucial. To help make this time more enjoyable, this special Think Fast Talk Smar t “Rethinks” episode revisits favorite “recipes” from past Stanford guests along with Matt’s advice for tackling three common holiday scenarios: contributing effectively to ongoing conversations, engaging in ...

Dec 10, 202415 min

Between the Lines: In Storytelling, Simplify to Amplify - Premium Sampler

Visit fastersmarter.io/premium to become a Premium subscriber. "Start with the action moment or right before it," advises Hilary Price whose one-panel comic strips offer insights far beyond humor—they’re lessons in concise storytelling that resonate with anyone seeking to communicate effectively. “Simplify and amplify,” Price advises, emphasizing the art of clarity and impact. Every stroke of her pen strips away the unnecessary, letting the essentials shine through. Creating her daily comic stri...

Dec 05, 202418 min

172. Bring Mindfulness to Your Communication

Mindfulness can transform your communication and your career. When we react, our instincts and impulses are in the driver’s seat. But when we take the time to reflect, that’s when Marshall Goldsmith says we take back control of how we respond. “​​​​Before speaking at work, breathe,” Goldsmith says. “Is my comment going to improve this other human being's commitment? At home, breathe. Is my comment going to improve this relationship with someone I love? If the answer is no, why am I saying it?” A...

Dec 03, 202420 min

171. Advice from Nontraditional Storytellers Part 2

Make your audience a part of the story. Great storytellers don't just relay information — they create experiences. As magicians, TikTok influencers, and stand-up comedians, these masters of engagement know that true connection happens when you make your audience a part of the story. In part two of this special series on storytelling, host Matt Abrahams explores the art of audience connection with an extraordinary lineup. For magician Alex Moffat , it’s about immersive performance. “How can I get...

Nov 28, 202420 min

170. Advice from Nontraditional Storytellers Part 1

Wisdom from the witness stand to the newsstand. The best storytellers might not call themselves storytellers at all. But from litigating in the courtroom to crafting newspaper cartoons, these experts know how to weave narratives that resonate. In part one of this special two-part series, host Matt Abrahams explores the foundations of effective storytelling with tech litigator Neel Chatterjee and syndicated cartoonist Hilary Price . Chatterjee, drawing parallels to stand-up comedy, emphasizes the...

Nov 26, 202415 min

169. Don't Be a ZQ: Make Your Conversations Count

​​ What makes a great conversation? “Many of us dread small talk,” says Harvard Business School professor and author Alison Wood Brooks . Yet she believes these everyday exchanges are the gateway to deeper connection and opportunity. An expert in the science of conversation, Wood Brooks, teaches a popular course titled Talk and has spent years researching what makes a great conversation. "Big things often start with small talk," she notes. "It’s not about avoiding it; it’s about knowing how to u...

Nov 19, 202425 min

Launching: Think Fast Talk Smart Premium

Introducing our new Premium membership , designed to enhance communication and career skills with expanded content and tools. Enjoy early access to live events, AMAs (Ask Matt Anything), eQuips—Essential Quick Insight Playlists—Extended Deep Thinks episodes, and the AI Chat Matt tool. The focus is on building a global community where members can connect, share insights, and receive feedback. A portion of membership fees will support charities dedicated to developing communication skills worldwid...

Nov 14, 20243 min

168. How Story Can Change Everything in Your Career

Make your message memorable. “Immediately forgettable” — that’s how Matthew Dicks describes most of the business communication that he encounters. If you want to be remembered, he says, it’s time to tell stories. A veteran elementary school teacher, storytelling coach, and best-selling author, Dicks knows how the right narrative can transform mundane messages into stories that stick. In his book, Storyworthy: Engage, Teach, Persuade, and Change Your Life through the Power of Storytelling , he ex...

Nov 12, 202425 min

167. Hollywood Lessons For Successful Communication

Beyond the Big Screen. Every business meeting, product launch, or marketing communication has something in common with your favorite movie: they all succeed or fail based on their ability to make you feel something. Just ask Jeff Small , CEO of Amblin Partners. "Good stories win," says Small, who leads one of the world's most renowned independent film and television companies alongside Steven Spielberg. As both a business leader and storytelling expert, Small knows that successful communication ...

Nov 05, 202423 min

166. Why Relying on Talent Alone Will Fail You

Why practice is the key to success. If there’s anyone who knows about performing under pressure, it’s former NFL quarterback Andrew Luck . Whether playing in front of thousands or presenting to ten, his key to success is practice. "There's a romantic notion that you rise to the occasion," says Luck, a Stanford graduate and four-time Pro Bowl selection. "But I think you settle to the level of your training. We practiced those high-pressure situations all the time.” From calling critical game-winn...

Oct 29, 202420 min

165. Building Your Personal Brand Makes a Promise: Are You Keeping It?

Create more meaningful communication by defining your audience. Before you even think about communicating a message, defining a brand, or developing a strategy, Seth Godin says you have to ask these questions: “Who’s it for? What’s it for? And what’s the change [you] seek to make?” As a best-selling author, entrepreneur, and marketing expert, Godin understands that effective communication rests on purpose and intent. “Branding is not logoing,” he says, but a “promise” that an individual or compa...

Oct 22, 202423 min

164. Rethinks: Using "Pre-suasion" to Influence Others

The inner workings of social influence and persuasion. Want to change someone’s mind? First, explains Robert Cialdini , you have to change their framing. For Cialdini, the Regent's Professor Emeritus of Psychology and Marketing at Arizona State University, persuasion begins before we even deliver our pitch or presentation. Through what he calls “ Pre-suasion ,” communicators can prime audiences to receive messages in a specific way, simply by drawing their attention in specific directions. “It i...

Oct 15, 202429 min

163. Is Your Audience Ignoring You? How Authenticity Creates Connection

How acceptance and authenticity can transform all of our interactions. What’s the key to experiencing deeper connection in our communication? According to Alan Alda , it starts with acceptance — of others and ourselves. "Connecting, communicating, and clarity," Alda explains, "they're all based on hearing what the other person is really saying; letting the person be real; accepting them.” As an acclaimed actor, writer, director, and author of If I Understood You, Would I Have This Look on My Fac...

Oct 08, 202420 min

162. Unlock Career Opportunities: How to Make the Right Moves

Being present in the moment and staying open to whatever unfolds. We all want to lead lives and careers full of joy and fulfillment. Maggie Baird certainly has, and the key, she says, is to stay open to new possibilities and “let your passion lead.” Baird is an accomplished actress, improv teacher at the Groundlings Theater, mother to music sensations Billie Eilish and Phineas, and founder of Support and Feed , a nonprofit addressing food equity and the climate crisis. Through it all, she has em...

Oct 01, 202420 min

Bonus: How to Manage Speaking Anxiety the Think Faster, Talk Smarter Way

Gain control over your speaking and excel in your communication. For the first anniversary of his book Think Faster, Talk Smarter , Matt Abrahams shares strategies from the first chapter, focusing on managing speaking anxiety and improving spontaneous communication. Through personal anecdotes and practical techniques, he explains how to handle unexpected questions, reframe anxiety as excitement, and use mindfulness and breathing exercises to stay calm under pressure. The episode also offers tips...

Sep 26, 202421 min

161. Do Your Homework: Know What to Say by Knowing Who You’re Talking To

Know your audience and tailor the message for them. In high-stakes communication, every word counts. For Jen Psaki , that means knowing who she’s talking to — so she knows just what to say. As the former White House Press Secretary and current host of Inside with Jen Psaki on MSNBC, Psaki has discovered that communication isn’t about “saying the most words or saying them the loudest,” but about knowing your audience well enough to tailor the message just for them. “You need to think about how yo...

Sep 24, 202422 min

160. Rethinks: How to Communicate Your Gameplan

Why organizational strategy can be both top-down and bottom-up. As Professor Jesper Sørensen sees it, a winning strategy is the result of conversations, not commands, and that strategy can be directed from the C-suite, but it doesn’t have to be. “Lots of great strategies are discovered,” he says, “they’re discovered because the leaders were able to listen to their frontline workers or their frontline managers.” A more iterative approach, says Sørensen, helps companies adapt their strategy to an ...

Sep 17, 202426 min

159. Earn Your Audience: You Can’t Lead If No One’s Listening

What it takes to develop as a leader. Great leaders and great communicators aren't born, they're made. That's why John Hennessy and Tina Seelig , directors of Stanford University’s Knight-Hennessy Scholars , are working to create the great storytellers of tomorrow, today. "We decided that there was a leadership void, and that was a driving motivation to do this," says Hennessy, former Stanford president and current Alphabet chairman. The program, which he co-founded in 2016 with Stanford alum an...

Sep 10, 202421 min

158. Hope for Cynics: Building Trusting Relationships through Communication

“Acts of trust are the bedrock on which relationships are formed.” There’s a lot in the world to make us cynical about other people and their motives and intentions. But by “trusting loudly,” Professor Jamil Zaki believes we can renew our faith in one another. Zaki is a professor of psychology at Stanford, director of the Stanford Social Neuroscience lab, and author of several books, including his most recent, Hope for Cynics: The Surprising Science of Human Goodness . While many people feel sus...

Sep 03, 202427 min

157. Communicating the Future: Defining Where We Want AI to Take Us

Artificial intelligence can now do a lot of things. But if you’re worried about it taking your place as a communicator, Russ Altman says you need to question why you’re communicating in the first place. Altman is a professor of bioengineering, a senior fellow at the Stanford Institute for Human-Centered Artificial Intelligence, and host of Stanford Engineering’s podcast, The Future of Everything . According to him, advancing technology isn’t a threat to human creativity and connection, but a too...

Aug 27, 202424 min

156. Creative Communication: How Our Design Choices Illustrate Our Values

As a designer, Scott Doorley is interested in how humans create the world around them. It’s a conversation, he says, that starts with the question: What kind of world do we want? Doorley is the creative director of the Stanford d.school and co-author of the book, Assembling Tomorrow: A Guide to Designing a Thriving Future . In designing everything from a device to an app to a building, “People get excited about what it can do,” he says, “but what should it do? What do we want? What's the desirab...

Aug 20, 202426 minSeason 5Ep. 156

155. Can We Be Candid? How to Communicate Clearly and Directly

Navigators know the shortest distance between two points is a straight line. In charting a course through communication, Susan Rice says the best route is often the most direct. Throughout her career at the forefront of American diplomacy and foreign policy, Rice has been no stranger to high-stakes situations that hinge on clear and candid communication. As she says, “I'm very direct. I don't believe in playing games, going around people, and being passive-aggressive. I shoot straight.” Rice gra...

Aug 13, 202419 minSeason 5Ep. 155

154. Rethinks: Communicating Better as a Leader

"In a leadership role, so much more of communication is about connecting with people, establishing shared humanity, motivating them, inspiring them, sometimes challenging them." On August 1, 2024, Jonathan D. Levin , the tenth dean of Stanford Graduate School of Business, was appointed the President of Stanford University. In this Think Fast, Talk Smart episode from 2022, Levin reflects on the importance of communication as a leader. There is a balance, he says, in being direct with your dialogu...

Aug 06, 202418 minSeason 5Ep. 154

153. Listen Up, Leaders: A Record-Setting Coach’s Guide to Communication

Tara VanDerveer has more wins than any other coach in NCAA basketball history. But as she says, motivating and leading teams isn’t about barking orders. Communication, she says, “It starts, number one, with listening.” For VanDerveer, leadership isn’t about a power dynamic, but a collaboration between her and her team. “I can't do it by myself and they can't do it by themselves. But as a team, we can,” she says. From seeking opinions from her assistant coaches to connecting with players about li...

Jul 30, 202429 minSeason 5Ep. 153

152. Fix Your Communication: Why It’s About Connection Over Perfection

“Anything is fixable,” say Frances Frei and Anne Morriss . As cohosts of the Fixable podcast, they’re typically the ones doing the fixing, but on this special episode, they turn to Matt Abrahams for tips on what to do when communication breaks down. Both Frei and her wife Morriss are public speakers; the former, a professor at Harvard Business School, the latter, a CEO and best-selling author. As they discuss with Matt Abrahams, perfectionism and self-doubt can often creep in, both during prepar...

Jul 23, 202437 minSeason 5Ep. 152

151. Get Hired: How the Right Communication Can Advance Your Career

Whether winning over a hiring manager or winning new business, career success often hinges on how we communicate. That’s why Andrew Seaman is on a mission to help people find the words that work — to get work. Seaman is the senior managing editor for jobs and career development at LinkedIn, and as the creator and host of the Get Hired podcast and newsletter, he helps millions hone communication skills to land the jobs they want. According to him, getting opportunities isn’t just about experience...

Jul 16, 202429 minSeason 5Ep. 151

150. Communication Tips from the Classroom and Around the World

Sometimes, what’s communicated to us can have a big impact on how we communicate to others. This episode explores some of the best communication advice — from experts and Think Fast, Talk Smart listeners around the world. As teachers of Strategic Communication, lecturers Shawon Jackson and Matt Abrahams have plenty of advice on how to be a better communicator. But in this 150th episode of Think Fast, Talk Smart , the two don’t just discuss the communication strategies they share with students in...

Jul 09, 202423 minSeason 5Ep. 150

149. Rethinks: How to Take Risks in Your Communication, Relationships, and Career

“What people regret over time are things they didn’t do. They didn’t take that trip, they didn’t ask that person out on a date. They didn’t start that business,” says former political speechwriter and author Dan Pink . “I think it’s because we are slightly over-indexed on risk. We overstate the risk in many circumstances.” In this episode of Think Fast, Talk Smart , strategic communications lecturer Matt Abrahams sits down with Pink to hear how we can take more risks and how leaders can inspire ...

Jul 02, 202428 minSeason 5Ep. 149

148. Conviction and Compassion: How to Have Hard Conversations

In our personal and professional lives, some conversations are harder than others. To navigate the difficulties of discussing what matters most, Professor Irv Grousbeck says we need the right balance of conviction and compassion. At both Stanford Graduate School of Business and Stanford School of Medicine, Grousbeck teaches courses on managing difficult conversations. He equips students with skills to be direct while being respectful, to be strong while being warm, and to resist any urge to beat...

Jun 25, 202429 minSeason 5Ep. 148
For the best experience, listen in Metacast app for iOS or Android
Open in Metacast