The Graveyard Shift: Hotel Quarantine & The Private Security Sector

In late March, the Victorian government put private security firms in charge of hotel quarantine in Melbourne. Since then, a long list of breaches of quarantine conditions by private security personnel, including sleeping with guests, allowing fresh-air breaks or bursting into rooms frantically searching for the TV remote have become public knowledge. But is the industry at large to blame? Or have a few bad apples ruined the whole bunch? Joining Max Tillman today for our weekly round is Bryan De Caires, CEO of Australian Security Industry Association, the nation’s peak industry body for the security sector. And Professor Emmanuel Josserand, a Professor of Management at the University of Technology Sydney and Director of the Center for Business and Social Innovation.