Beyond Awards: How Data and Research are Elevating AEC Firms - podcast episode cover

Beyond Awards: How Data and Research are Elevating AEC Firms

Apr 24, 202545 minEp. 250
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Episode description

“I think the employee experience—and we've seen over the last five years how important the employee experience has been with how tight the labor market has been and how everybody is competing for the same people… To ensure good retention, you must survey your employees to see what they think of your firm.”
  • Kyle Ahern

About our Guests:

Keith Sequeira serves as Senior Director of Analytics and Technology at Zweig Group, where he leads research, analytics, and technological innovation, driving new approaches in data collection and delivery for the AEC sector. Kyle Ahern, Manager of Awards and Analytics, has spent over ten years at Zweig Group, with deep expertise running the Best Firms To Work For (BFTWF) program and integrating employee survey data into actionable insights for the industry. Supporting the conversation is co-host Luke Carothers, a guiding voice in exploring the data-driven evolution of AEC firm management.

Episode Summary:

This episode dives into the evolving landscape of research, data, and industry benchmarking within the architecture, engineering, and construction (AEC) space. Host Randy Wilburn teams up with co-host Luke Carothers to interview Keith Sequeira and Kyle Ahern, uncovering how Zweig Group’s research initiatives—especially the Best Firms To Work For (BFTWF) program—are reshaping the value of employee sentiment and firm benchmarking. Keith and Kyle discuss how design firms’ needs have shifted from simply seeking award recognition to actively using detailed survey data to drive strategy, foster better workplaces, and compete more effectively for talent.

The conversation highlights the innovations in delivering real-time, actionable analytics through platforms like Zweig Insights. The team details the new research calendar and tiered participation incentive program, aimed at driving engagement and ensuring the most up-to-date data for all Zweig Group reports. From the transition away from static reports to the implementation of dynamic benchmarking tools, this episode offers practical wisdom for firm leaders looking to leverage industry data for recruitment, retention, and firm growth.

Key Takeaways:
  • Actionable Benchmarking: Firms increasingly participate in BFTWF for the employee data and benchmarking tools, not just for the award, using insights for internal strategy and improvement.
  • Technology-Driven Insights: Zweig Insights platform provides interactive, real-time benchmarking and analysis, moving beyond traditional static PDF reports.
  • Participation Incentives & Timely Data: A new research calendar and tiered discount structure incentivize timely survey participation, ensuring fresher, more accurate reports for all firms.
  • Employee Experience Drives Success: Surveying for employee sentiment is vital for recruitment, retention, and competitive advantage—and firms must communicate the survey's purpose and act on the findings.
  • Continuous Recognition and Industry Celebration: Zweig’s award programs, culminating at Elevate AEC, play a critical role in celebrating firm achievements and motivating ongoing improvement within the industry.

All this and more in this episode of the Zweig Letter podcast.

Links referenced in this episode:

Keith Sequiera on...

Transcript

Welcome to the Zweig letter podcast. Putting architectural engineering, planning, and environmental consulting advice and guidance in your ear. Zweig group's team of experts have spent more than three decades elevating the industry by helping AEP and environmental consulting firms thrive. And these podcasts deliver invaluable management, industry, client, marketing, and HR advice directly to you free of charge. The Zweig letter podcasts, elevating the design industry one episode at a

time. Welcome to the Zweig letter podcast, your go to source for insights and inspiration from the best minds in the AEC industry. I'm your host, Randy Wilburn. And today, we're talking about research and data with two of the AEC industry's top experts and friends of mine. Each year, Zweig Group collects and manages millions of data points from different areas of the AEC industry, creating reports that help firms navigate an

ever changing landscape. With us today are two of the team members who helped make it all possible, Kyle Ahearn and Keith Sequera. We're excited to hear about their work and how they are elevating the research game. Joining me in this conversation is my colleague and new cohost, compadre, my Robin to the Batman that I am, I guess. I don't know. I don't I don't know where I'm going. Anyway, Luke Carothers. Go on, Drew.

Yeah. And together, we're going to dive into changing research needs, employee sentiment data, and research participation, and so much more. So whether you're a long time user of Zweig Group Research products or you're new to their offerings, this is the episode for you. So let's jump right in. Alright. Kyle, Keith, how are you guys doing today? Doing well. Thank you, Randy. Doing well. Doing well. Thanks, Randy. Absolutely,

man. I'm so honored to have you both on this podcast, and it's just it's really you know, we I've had you both on at different times by yourselves. And so now this is the first time that we're all kind of on here together, which I I'm really excited about. And, you know, this is a conversation that sometimes doesn't get, I guess, the weight or the exposure

that it deserves. And and speaking of and what I'm speaking of specifically is just, you know, the data and the information in the design industry and how it's collected, how it's assembled, how it's looked at and parsed, and then how it is presented to the world. Right? But more importantly, how it's presented to our colleagues in the design industry space and why the information matters in the first place. And so I definitely want to, we're gonna have a a good conversation about

this today. Keith, for the audience, for those that don't know you, I would love for you just to just share a little bit about your background and your specific role at Zwai Group. Thanks, Randy. And as much as I I like being in the in the spotlight, this is always awkward to get started with these You got this, man. But I am now the senior director of analytics and technology at Zweig Group. That's my new role since December of twenty twenty four. It's been quite the ride really

since 2022, which is when I started with Zwagroup. And Randy, I was just looking up when we last had this conversation was November of twenty twenty three. I think I was still getting my feet under me trying to figure out what we're doing. It was on the heels of the Zweig insights transition, maybe. Yeah. It's It's been a year. No. My feet are not under me yet. But my role mixture of roles now. Yeah. The focus really is to lead the research and analytics

department. Kyle obviously has he's he's new to the group as well. He's been part of the research group as the awards and employee experience manager for years. Look, Kyle's been with the Zweig Group for ten years now. But, he's new to the larger analytics team and we have Sue Dang and and, Gerard Wigmer who are also on this team. Our focus really is to collect, analyze and report on the data from the industry. Right? We have about 10 to 15 different

publications. We try to publish one every month. We have this wide insights platform, which has a couple products in there. Yeah. It's a broad range of the type of data, I guess, that we provide back, in our benchmark reports to the industry. My new role also includes managing the technology stack at at Zweig Group. The focus really is to lead innovation through technology at at Zweig Group. And that's we're trying to think of ways to

use AI. We're trying to think of ways to use automation and, you know, streamline and improve. That's that's the goal. Yeah. I well, I appreciate it. I mean, you you did an amazing job helping us move our tech stack over to the Microsoft universe, if you will. And, there were little little hiccups here or there, but every time I looked up, you had an answer for everything. So I

appreciate that as I know the rest of these guys do. So even though I'm not fully engaged all the time with everything Zweig Group, but, certainly, I know this this next gentleman gets is coming to the stage and sharing a little bit about himself is, and I remember him when. But, Kyle, certainly, I can't believe it's been ten years, but you've been on this podcast a

couple of times, and I wanna welcome you back again. Just for the audience's edification, just introduce yourself because most firms that we deal with at Zwai Group know you or have received an email from you or a phone call. I mean, you are the eponymous individual at Zwai Group because everybody gets to interact with you. But for those that don't know you, for those that have been in a cave for the last couple of years, just introduce yourself again,

Kyle. Yeah. Thanks, Randy. I I appreciate it. And, yeah, ten years already. Right? No. And and it's been good. I've been able to work in a lot of different areas within the the Zweig group environment and all that we do. You know, Randy, you were a a mentor of mine really when I first started and how we worked together in executive

search and all that you taught me there. And then I moved over to the awards area and ran that and still run that program to this day, and and so been doing that for about the last nine years. And then, just through that, there's been a kind of a natural evolution of bringing the data that we get through the awards program and integrating it more and more into our wider research base, our our our stack of research that we have in trying to you know,

especially the the vast amounts of employee survey data. You know, last year, we had over 20,000 responses to the best firms to work for employee survey. So it's it's getting that data integrated to the

rest of the data that we have. And that's just kind of been a natural progression for me over the last, you know, year or so of working closer with our research team and then moving officially into a a manager of awards and analytics in October of last year and just getting more and more ingrained in all of the research that we do beyond just the how we integrate the awards data, but all

the research that we do. So Keith has been a a huge help for me there, as well as Sue and Gerardo, who are both rock stars on our team as well. So my role now is taking a you know, helping with the big picture view of of everything's white group research related, but still still holding down the fort on

the awards. And, you know, hopefully, everybody who's who's interacting with me on the through the awards program will be able to, start to get a little bit of an understanding of what we're doing on on the research side as a whole here as well. Yeah. And then I wanna add to that, Randy. We say everybody has heard or seen an email from Kyle. But for the folks that haven't, especially the ones that are at Elevate AEC, Kyle runs a

lot behind the scenes at at Elevate. Let's not forget. So if you have not interacted with him, you have seen his products for sure. Yeah. He he he is both behind the scenes and on the stage. He does everything for Elevate AEC. Well, I tell him, you know, it's why he's got a really nice tuxedo, and and it gets a lot of use. So and and I love I just love hearing that and just seeing the evolution specifically for Kyle, but we can fanboy over

him later. I want to I wanna ask you both, and I'll start with you, Keith, because I think this is the reason why we wanted to have this conversation in the first place. The needs and wants of design firms have surely changed when it comes to research. I'm just curious to know what are you hearing from firms? What are they asking for in terms of research? And even in your three years here at Zweig Group, I'm sure you've seen a change in those requests. Just through the awards,

I mean, this is from a best firms to work for perspective. I think, really, when I first started with the awards program, it was that. It was an award, and, you know, that was great week one. We're best firms to work for. We're a hot firm. We're we're marketing excellence award winner. Whereas now and this shift has really taken place over about the last five years or so because we are presenting this data back to them. It's it's more than just

an award for especially for best firms to work for anymore. They get the the employee sentiment data presented back to them alongside the industry averages and benchmarking data through Zwag Insights. They have that presented back to them, and and they can start to formulate, you know, internal team strategy off that data. And now I hear more from people

saying, we are in this for the data. The award is kind of the carry on top, and that's an evolution in what firms are looking for in that area, you know, that

specific area. You know? And and as it pertains to data in a wider sense, you know, I think the almost the instant feedback, we've built these benchmarking tools, Keith, and and I'd love for you to touch on those a little bit more because these benchmarking tools that allow firms to input their data and then see it, you know, right up next against those benchmarking data rather than, you know, the traditional PDF where you're looking at the data. And

maybe maybe you've got some of your own data pulled up on another screen. Having it all right there together is an evolution I've seen. Yeah. And I I would that's where I was going. That that's where I was thinking about, you know, the PDFs are tradition of how we delivered all of our reports and PDFs. Obviously, you can search, but there's much efficient ways to view that data. There's much efficient ways to slice and

dice through it. There are tools out there specifically that, you know, that help you do that if you had access to the raw data. What we're trying to do is trying to make that easier, and that's through tools like Zuag Insights. Right? We have all these Excel tools that we have always delivered as an add on or as part of your package when you purchase a report from us, but those Excel tools are static. What Zwag Insight gives you is direct

access. It's connected to our database, connected to our our data warehouse. You you will progressively get fresher data. Right? And we currently only have best ones to work for and and comp data platform in that within Zwag Insights, and comp data platform is moving to a a regular cadence to provide you with more real time compensation data. But that's where I see that's the transition that I see. And I think as an industry, we are a little late to this game. A lot of

like most other industries have already done this. You know, we moved away from physical PDFs and paper printed reports, but we still do some of that at Zweig Group too. There's still a few people that want those printed reports. Yeah. This industry has always been slow on the uptick when it comes to, new technology, but they're getting there slowly but surely. So You know, I don't think that's the industry's fault, though. I think as we develop

tools, we need to develop tools that have the answers. Right? Not tools where people have to dig for the answers. And I think that's the key differentiator here. Where we're going to or trying to provide that within, like, actionable insight from our data. Let's not beat around the bush. Why you have to go through 50 different chapters to find what you need? AI is making it much easier for us to search for results. So why don't our tools support

that as well? And I think Zawag Insights is where we can do that. Yeah. Absolutely. I mean and, you know, again, I think of the evolution of best firms to work for the whole platform. Right? And, you know, it functions as both an award and, like you said, Kyle, earlier, one of the largest collections of employee sentiment

data in the AEC industry space. And I think also one of the things that reasons why the best firms to work for platform is so important is because when you think of the information that it provides to a firm to create the best environment possible for recruitment, retention, for growth, I mean, all of those things play a factor, and I'm and I'm sure I'm missing some categories, but there's so much that goes into making a best firm in terms of what these firms do themselves.

That's why the data is so valuable, and that's why, you know, we're constantly encouraging firms to participate in this program. And whether they are at the top of the heap or somewhere in the middle

or even at the bottom, you only get what you inspect. If you don't take the time to benchmark your your performance and your your organization to other peer firms out there, you're gonna miss out on opportunities for you to shore up areas of shortcomings, to figure out how you can put yourselves out there in a better light and really be able to compete with the rest of the firms out there that are using Zweig's data on a regular basis to just make

themselves better. Yeah. I think when we talk about just the evolution of Zweig Group research and data, in general, it makes sense that we this innovation would come through best firms to work for. Right? All this data, all the the millions and millions of points, they all add up to a snapshot of how we operate as an industry. And if people are using that as a way to navigate forward, then it makes sense that we take that snapshot from the best firms to work

for. Yeah. I mean and certainly and I appreciate you adding to that because, really, I did I did have a question there. I promise you guys. How has best firms to work for developed over the years? I mean, we talk about the technology that's now there, but what else in your own words have made best firms to work for so important and something that people should pay

attention to? Yeah. I think the employee experience and we've seen over the last five years how important the employee experience has been with how tight the labor market has been and how everybody is competing for the same people. You know? You you're competing for people straight out of college and universities, but then you're also competing with firms who are trying to poach your

employees. And so a way to help ensure, you know, good retention is to assess what your employees are thinking about your firm, and you've gotta do that through surveys. And and people, you know, they worry about, well, survey fatigue. Are we over surveying our our employees? Well, I mean, the nice thing about best firms to work for, it's it's once a year. And

it's an extensive survey, but it's also very important. I think firm leaders need to relay why they're doing it, not to win the award, but to get an understanding from their employees on how you're feeling about what we're doing at this firm. Are are we doing things that are working and that you like? Or where are we falling short in your eyes? And and the best runners to workforce survey covers culture and compensation benefits, recruitment retention, performance management, and professional

development, wide range of topics. And so it gives this high level view, and then Zwiegen sites brings that high level view. The more you click through Zwiegen sites, the the further you can focus that high level view. You can get an understanding of how employees feel about the firm's management and what the firm's managers are doing and about the compensation and and where they may be falling short or what people like. But then that data needs to be turned

into actionable insights. You you don't wanna be survey you know, asking people to take this survey year after year and not provide any plan of action for the data that comes back. So Or improvements. Yeah. Right. Right. So it's really important that firms then, you know, take the data, assess where they are, and come up with action items or, you know, an updated strategic plan or refresh to address some of the areas that need to be addressed within the data that

comes out of the best firms to work for employees survey. I've one thing that I would thought about adding to that, Kyle, was the text responses. I mean, that's huge because Right. It's not just data points that you're viewing your ad. You're actually viewing what somebody typed about how they felt in that moment, about how they're feeling at their firm. They're writing out what exactly this could be this actionable insight. Right? That's just it. It

gives you exactly and you can pinpoint it. You can aggregate it. I know firms do that already to get that data from us and then have somebody aggregate, kind of figure out what the general sentiment is. And Kyle, I know I'm leading into what we're getting ready to talk about, but, That's right. I won't throw

it out yet. No. I I was just yeah. That's something that, our team has been working diligently on for really the last several months is, coming up with a way to bring some of that commentary sentiment analysis into Zwag Insights and and be able to provide those summaries. So I'll just say stay tuned for some special announcements coming out. Hopefully, once best firms to work for

results are are ready to be published. I love that. You know, as I was listening to both of you talk about this and just, you know, the the way that firms have to go about getting these surveys filled out and, you know, there is a certain amount of survey fatigue that I think anybody could have. What are some of the most unique ways that you have seen firms encourage participation in these? Because this might be a place where firm

leaders who are probably thinking in the back of their minds, like, alright. You know, Keith, Kyle, this is all great, but my people already stretched to the gills in terms of work and everything else, and now you want me to give them a fill in the blank number of questions and a survey. What are some of the unique ways that you have seen firms

overcome those obstacles to get these filled out? Because we know the greater participation, the greater the feedback, and the greater the feedback, the greater the reporting results. Yeah. I think first and foremost, it it just comes down to the messaging, and it has to be clear that we're doing this, hopefully, for your benefit. You know? We're doing this to make our firm a better place to work. You know? We would love to be considered a best firm to work for, but we wanna do this to better

ourselves. We wanna understand what you like, what you don't like, where we can improve. And this is your opportunity to have your say in that. You know? This isn't just, you know, the top 10 managers getting together and coming up with a plan. This is your words with there's plenty of open commentary sections, but then, you know, being able to to show how much you you agree or how satisfied you are through quantitative data as well. And

so getting that messaging that, hey. This is your opportunity to have your say in potentially the future of our internal strategy. So that's one way. Another way you know? And we we definitely do not encourage people to say, hey. You know, we want you to give us positive responses. We encourage to say, you know, hey. If we get to 90% participation, we're gonna do x y you know, we're gonna have a a

happy hour, a company sponsored happy hour. But that's you know, we we wanna base that on participation, not necessarily results. And so that's creative ways firms have have encouraged participation as well in the past. Yeah. I mean, I think, obviously, there's a million different carrots that you can dangle out there in front of people, but you want people to

actually want to do the survey. Right. And and to see the value, not just kinda be performative or just be, you know, filling out you know, just you utilizing time to do it because then you're

not getting the quality data that you you really want. And that's that's where the follow-up really comes into play too, Randy, is is if employees feel like they're just doing this survey every year, but they don't see anything come out of it, then they really are gonna be you know, if if someone's done it for four years and they've never really seen any results come out of it, then they're not gonna be very encouraged to, one, give quality responses or even respond at all. So

Mhmm. You know, having a plan to follow-up, like, okay. This we appreciate your input through this employee survey. You know, we've got a team that's gonna take this data, assess it, and put together a plan, and then we will present that back to you. And we have firms that will go on, you know, what they call talent hall tours. If they've got multiple offices, they'll go

visit each office. You know, Maybe the HR managers are gonna go around to each office and and go over the results and the corresponding plan to those results. So Mhmm. The follow-up really is very important as well, especially for firms that participate year after year. Yeah. And and, Randy, to to your question, I think incentivizing might just be the wrong method or thought process there. I think it's culture. Right? Leadership has to have this culture of where

they truly care about their folks at their firm. And if they do that, then asking your firm to take another survey or take a survey every year about, hey. We're doing well. Let's figure out how we can do better. Right? That should be easy. That's my take on it, and I think I mean, Zwai Group is a perfect example. When we get a survey to take for internal sentiment, I think everybody's game or at least everybody's open to give that feedback.

Right? And I think that comes from the top down. Our leadership makes it to where we can. And I think that's the key part there. Yeah. Yeah. That that's a I'm glad you made that clarification too because, I mean, yeah, when you think of incentivize, you're thinking, oh, well, you know, you gotta give something to get something. And you're right. I mean, culture is an important aspect of it. And if I really care about the place that I work in the environment that I'm in, I wanna promote it, and

I wanna tell the world about it. And one way that you tell the world about it is by participating in these surveys. Yeah. And I think that's where the we talk about incentive. I think that's the the uniqueness of best firms to work for is there's that incentive of being on the list and then remaining on the list. So if you're on it one year and you're on it the next year, that means you responded to your employees, essentially. They still

think they're you're doing a good job. So I think it's a very good incentive because if you make the list, you won't remain on the list if you're not making the changes. Yeah. That's a fair point. I think I I hadn't thought about it that way, Luke, because that is the incentive. Right? It's the incentive for the firm to do better. Yeah. Do better by your employees, and your employees will return that favor in your sir in your survey responses.

Yeah. No. I love that. So listen. I do wanna talk about this because one of the coolest new features to the Zwai Group website is the research calendar. Can you guys talk a little bit about how you develop this calendar and really what it means for firms who want to participate in Zweig group research moving forward. Right? And then also, I know that you have kinda in mixed into that whole new calendar approach an updated

discount program for participation. This is always nice to have something to grease the wheels, right, to get folks to get We were talking about incentives. We were talking about it? Yeah. This is a different kind of incentive, though. So yes. Yeah. It's not for not for your employees. So in the past, and I say in the past, up until December, Zweig Group would offer 50% off discounts for participation in our surveys. Right? The surveys were open for participation

all year round. Data collection was a it was less timely. Reports could have been delayed. I feel like the data wasn't as accurate as what I'm about to say with the new process. And really, it didn't create this sense of urgency for participation in our surveys. Right? So we brainstormed this idea for a couple years now. And finally, in January, we have released our new discounted tiered discount strategy. What the new process is,

we have a participation window for every survey. And within that participation window, if you participate within that participation window, you are eligible for 75% off on that report that we published from that survey. There's also a 25% off window at the end if you don't participate within the first three weeks. But typically, this participation window is two months to one and a half months before the publication date of the the report. I know that's all over

the place. We we have images on our website that make it very clear. This is why we didn't release it. We keep speaking about it. We released it with with the with the calendar. The calendar makes it very clear. It's month by month. It tells you what the participation time frame is, when the report will be released, when the 75% discount eligibility ends, when the 25% discount eligibility ends. And really the benefit here is, aside from the 75% discount,

the reports are going to be more up to date. Their participation early allows us to have more bandwidth and time to work through, you know, all the details I go into publishing these reports. Accuracy is gonna be better, and it's it's just gonna be more timely. Kyle, did I miss anything on that?

No. No. I think I just I added you like you said, accuracy in that, you know, the results of of a survey that took place a month ago are gonna be more accurate to when we're publishing it rather than, you know, someone took the survey ten months ago. You know, that in that time, you

know, things could potentially shift quite a bit. So having that participation window open a lot closer to the release of the report is a way to for for us to ensure that we're giving the industry the best data that we can. And, you know, having that that 75% off is is just an extra driver in that that we want to give back to those who do participate because, you know, we we we wanna acknowledge that taking the time to participate in an industry survey is is a big ask. And so we wanna appreciate

the people that do that for us. And so I'm just I've got it actually pulled up right here in front of me and also wanna give a special shout out to Caitlin Dover Sherrick on our team. Sorry. Caitlin Sherrick. She recently got married, so I wanna get that right, who created this flipping book for us, and it's a great resource. It it lays out, you know, those participation windows when we anticipate releasing reports, and it gives a good idea of what that research calendar looks

like. So definitely would encourage people to go check that out on our website. Yeah. And add to that. It also adds, you know, number of questions, level of effort, how long will it take to complete the survey so you can all be prepared to go do it. You can preview the survey there. When when the report's ready, you can even download it from that. Just go find find it, search for it on our website. If we don't add it to this, podcast, search for it, save it. You're going to need

it. It's very useful. Yeah. Well and I love that point that, you know, that it's sometimes it's a little things that matter. Right, Keith? Because I don't know about you, but ever since, like, even in news articles when they put, like, this article takes three minutes to read, this article takes seven minutes to read, I can then be like, oh, do I have the time to

read this? Can I do that? Those those little things make a big difference, but I do wanna let I list out for those that are listening or if you're watching this video, if you're not familiar with all of the Zweig reports, we've got salary and compensation, valuation, principals, partners, and owners, fee and billing, financial performance, recruitment and retention, which has always been my baby, the one that I've I think one year actually was the author of recruitment and retention

or maybe two I don't know. I've lost track, but that to me, given the very nature of this industry and the challenges that this industry faces finding and keeping great talent, I would imagine that every firm would want to participate in the recruitment and retention survey because that report provides so much updated information, and it changes every year. So, you know, I I would encourage anybody listening to this. If you have never participated, if you're looking to say, well, where should I

start? Obviously, best firms to work for is is the first place that I would start. But the neck the next one right after that would be recruitment and retention. And then other things that are important to you as a principal owner, if you're thinking about ownership transition and what that looks like, you know, there's information for everybody there. And I'd so going down the list after recruitment and retention is policies, procedures, and benefits, business operations, a guide for success.

There are a number of amazing reports that the insights group puts out that I think you really want to participate in and take advantage of. And, again, you know, like they say, knowledge equals power. Right? So just having that knowledge and information and sharing it with other people can be really valuable and can come back and give you an a tremendous return on your investment of time to participate in those

reports. Yeah. And just to give a little insight on those reports and and what happens with our team and corresponds with this research calendar. So we just released the principal partners and owners survey on Friday. That was about the exact time that we closed participation in the fee and billing survey, which will be released hopefully later this month or early May and then opened up our 75% off participation

window in policies, procedures, and benefits. So a constant stream of releasing a product, closing the survey for the next product, and opening the survey for the following product. So and there's never a dull moment. That's for sure. And though Randy said, first, you focus on best friends you work for and second on recruitment and retention, if you're new to us, first you focus on policies, procedures, and benefits because that opened up today. No. No.

No. This is gonna be, where this podcast is gonna be shared, but just go look at the can calendar. The calendar hasn't been listed out. Yeah. And I wanna iterate for reiterate for everybody listening to this, you know, we try to make these podcasts as evergreen as possible. This calendar comes around every year. Right? So, you know, every year there's Christmas, every year there's a policy, procedures, and benefits survey. So

there's an opportunity to participate. If you don't get it this go around, you can do it next year. So and that's why I think is the calendar itself is so valuable because then you can dial in and pick and choose the things that you wanna participate in. And then that way, you know when it's coming up, when it opens, when it closes, and just to make sure that you get the folks in in your organization involved and so that they're aware and they can do what

needs to be done. That's right. Yeah. That's great. So so listen. I know if you're watching this video, some of our viewers probably recognize these two guys from the Elevate AEC gala, which we talked about earlier. But both of you guys have had a major hand in getting firms recognized on stage through the Zuai Group Awards. And then, like, for both of you, I'm just curious. Preparing for that moment

on stage kinda starts right now. Right? And so what is the process like going from tons and tons of award entries to recognizing the best of the best on the stage? And and for those that aren't aware, we're actually recording this in the month of April, but we've still got several months to go before the actual Elevate event, which is gonna be an amazing event. And this year, it happens to be in San Antonio, Texas.

I can't wait. But, the bottom line is what for you guys, as you are slowly transitioning to that award season, what is that like for you both? I'll let I'll let Kyle speak to this, but I will say it already started in December. Quite literally, it probably started in September when we when we ended last elevate AEC. Right? But, yeah, Kyle, this is this is you. I saw the look in his eyes. I I wish it was slowly transitioning.

I really do. No. Like like Keith said, I mean, we we celebrate the firms and give them the amazing recognition they deserve at the conference and at the awards gala. It's something that we need to do a better job of in the industry of of celebrating ourselves and all that we accomplished, and we definitely celebrate our award winners at at the gala. So would would love to you know, if your firm is a is a Zuai group award winner or or you received a Zuai

group award, definitely get to the gala and celebrate with us. But but then, you know, typically, by that point, we've already got registrations open for the next year. While people have, you know, words on their mind, we we've got them open for the next year. We're fine tuning, you know, our different surveys during that time, different processes. And then it, you know, opens up, and and a lot of participation starts going on after the

first of the year. And then about this time so we just closed our rising stars in the AEC industry award this past Friday as well. So a lot of deadlines on Friday. It was a busy day. So we just closed that award, and and we're getting our panel of team our panelists ready to go to read what might end up being a record number of rising star nominations. I have to go back and get the exact numbers of previous years because they're gonna have their

work cut out for them this year. So, you know, we we go from collection you know, rising stars collection, it it'll be reading every single one of those nominations and and picking as as hard as it's gonna be, but picking our our list of rising stars for the year. You know, best firms to work for will close that in a little over a month from today. Today is

April 1. The registration closes May 2. And then it just gets to collecting all of the data, organizing it all together, building out our rating functionality, and then getting the results plugged in and getting our winners established, getting the data published back to Zweig insights.

Keith and Sue and Garda are a big part of that. And then, you know, informing all of our winners and and then this, you know, same process, we we've got about a two week difference between best firms to work for deadline, hot firm deadline, and and marketing excellence deadline to allow our team a little bit of a buffer to get all those results tabulated, announce the winner. So we we try to make sure every single one of our winners receives a a phone call

congratulation as well as a big email. They get all this marketing material, press release, the logos they can use to do their own marketing. You know? And then we're sending all of our winners packets in the mail for extra collateral and, you know, inviting them to the Elevate AEC conference, and then we jump into prep to celebrate everybody down there at the conference. So, yeah, right now, we are we're getting towards the end, I

would say, of the registration period. Still a month ago, still plenty of time, but getting closer to the, transition of alright. It's time to start figuring out who these winners are and and letting them know. Yeah. Well and I think, you know, I think it goes without saying, and I've heard Mark, and I've heard Chad, and so many others

talk about the importance of celebrating our industry. And that's another reason why the work that you guys do is so important because too often, we kinda get into our our little caves and just put our heads down and do our work. And then, you know, we need to sometimes look up from the desk, look up from the computer screen or from our phone and acknowledge what's going on around us. And I think that, you know, participating in these awards is one way to do

that, and I certainly am excited. We just recently Luke and I just recently interviewed several of the rising star previous awardees, and they just talked about how much of a difference that award made for them just in terms of how they feel about themselves, not just

as human beings, but as design professionals. And I think it shouldn't be lost on you guys that what you're doing, the work that that Zweig is doing in this space is really important, and it does have some profound implications and impacts to the next generation of design professionals that are coming up through the ranks. So my only encouragement is to continue to do what you're

doing. I know it's a lot of work. Rest when you can, but, you know, the rest of the time, just, you know, get in there and grind it out, man, because, you know, the industry is really counting on you guys. And, again, I want to encourage everybody listening to this, whether you're watching the video or listening to this, is to, you know, at some point in time, just go visit zweiggroup.com and go

bookmark, you know, some of the different opportunities and options that you have. And even if you go to the main website and you click on the menu section on the in the right hand corner, it'll take you down to all the different options. The second option is insights, and that's where you can go to get

a lot of different information and participate in a lot of these programs. The fourth option is awards, and that's where you can go to learn more about the best firm to work for and all the other awards that we've talked about on this particular podcast. And there's so much that we could elaborate on, and this isn't an infomercial for Zweig Group because we do the podcast. Right? Because that's just it. So we have to talk about the things that we're doing

on a regular basis. But as I've said many times and and just as what you guys alluded to, this knowledge and information is very important. You have to share it. You have to put it out there, and it bears repeating because sometimes we need reminders. We need to hear things multiple times before it actually takes hold. Right? You know, back in the day, they said, you know, you you have to repeat something seven times in a sales process for it to cement itself in the minds

of the potential person that you are trying to sell to. Now they're saying from a marketing perspective, it's like 13 plus times. You have to make that many more impressions on people just because of technology, because of what these phones are doing to us. And I'm holding up for those who are listening to the podcast, I'm just holding up my iPhone, but, you know, it's a blessing and a curse. Right? Because it sometimes takes us out of the element of focus. And I think what you guys are doing is

simply incredible. You've got an amazing team, and, Keith, we're gonna get some of those young people that I got to hang out with down in Tampa at the last Elevate conference on this podcast because they are super bright, super intelligent. I mean, you guys have an amazing team. And, I mean, just a collection of you two alone, just Keith and Kyle, the k and the k, I think that makes it even more special. So, Luke, do you have anything you wanna add before we close out?

No. I was just gonna also, just encourage people to reach out to Keith and Kyle with questions. These are two of the most responsive people that I've had the pleasure with of working with, and I've referred Kyle at least a thousand emails, in the six years that we've worked together. No exaggeration. Not no. Not even close because we're kind of the midpoint between awards together. Yeah. Yeah. And Kyle and Keith are both incredibly responsive.

And most importantly, they want to talk to you. Keith and I have had the conversation many times where we want people to ask us questions about what we do, and we put ourselves forward in that position. So I would encourage people to just reach out to these two. I mean, they're incredibly responsive and incredibly insightful. Yeah. Absolutely. Well, with that said, Keith, what's your email address? We'll give it to people. All the information that we mentioned that every one of

us has mentioned on this episode will also be in the show notes. But for anybody that just wants to get it down quickly, Keith, what's your email address for people to reach out to you? K sequueira. So ksequeira@zweigroup.com. And if you hit research@zweigroup.com, Kyle and I have to see that. That goes directly to our mailboxes. That's right. And and Kyle, yours is? K a hern. So kahern@zweigroup.com.

Perfect. Well, that that works out great. Gentlemen, we appreciate you guys letting us steal you away from a busy day and just chatting with us a little bit about the work that you're doing. Again, it it is important work, and both Luke and I and the rest of the zwei team applaud and continue to encourage you to do this great work because the industry is depending on you guys. And so no pressure, but No pressure. Get out there and

make it happen. We appreciate you guys both so very much. Thank you. Thank you, Randy. Well, thank you for the opportunity. Randy. Absolutely. Well, there you have it, folks. Another episode of the Zweig Letter podcast. We hope you enjoyed it here with my compatriot, Luke Carruthers and Kyle Ahearn and Keith Sequera. We hope you enjoyed this episode of the Zweig letter podcast and that you've been encouraged to get out there and, either apply and for one of the upcoming awards for the Elevate

conference or you wanna participate in a survey. It's all there for the taking. So I really wanna encourage you to get involved and get that calendar on your calendar so you know what's coming next, and that way you can participate in it. So but that's all I have for you. Remember, this Y Glitter podcast can be found on every major podcasting platform, including YouTube. We've always got something

for you there. And as always, you can find us on the Zweig group website, which is just zweiggroup.com. You can find show notes. You can find all of our back catalog of podcast. We've been podcasting since 2016, so we're kinda like the OGs in the design industry when it comes to podcasting, more than 250 plus episodes. So there's something there for everyone, and I would encourage you to check it out when you get a

chance. I'm your host, Randy Wilburn, and we'll see you back here very soon for another new episode of the Zweig Letter podcast. Peace. Thanks for tuning in to the Zweig Letter Podcast. We hope that you can be part of elevating the industry and that you can apply our advice and information to your daily

professional life. For a free digital subscription to the Zweig letter, please visit the zweigletter.com slash subscribe to gain more wisdom and inspiration in addition to information about leadership, finance, HR, and marketing your firm. Subscribe today.

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