Stephanie Linnartz, Marriott's Group President of Consumer Operations
Episode description
The Hospitality Industry is Recovering -- Here's Why Stephanie Linnartz, Marriott's group president of consumer operations, discusses where the travel and leisure industry stands today and what is to come. Hosted by Willy Walker, Chairman & CEO of Walker & Dunlop. 1:10- Willy introduces Stephanie Linnartz. 2:25 - Stephanie describes her youth in the hospitality industry. 6:12 - Willy asks Stephanie about her work on the board of Home Depot. 9:19 - How does the hospitality industry come back? 15:31 - Willy and Stephanie discuss Marriott’s CEO and crisis management. 20:31 - From crisis comes creativity. 22:47 - Stephanie discusses job loss and rehiring post-pandemic. 27:24 - Willy and Stephanie discuss hotel rates and returning to travelling. 35:21 - Willy asks Stephanie specifics about the inner workings of the hotels and rewards Programs. 43:09 - Stephanie discusses Airbnb’s place in the hospitality industry. 46:41 - Willy asks what the difference of experience will be well after the pandemic is over. Listen now!
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