Beyond Instructional Design: Building Agile, Business-Aligned L&D Functions

What if we had to rebuild L&D from scratch? What could we do differently?

There have been rumblings in the L&D world that roles are gradually going to be replaced by AI. While we don’t predict an L&D apocalypse coming our way, maybe it’s time to start thinking differently about the role of L&D in broader business terms. 

Joining this episode is Tracie Cantu, Chief Learning Strategist at her company, Your CLO, and a Training Advisory Board Member at TechSmith. Tracie comes on the show with two decades of experience leading L&D transformation at organizations like Meta, Atlassian, and Whole Foods Market.

Tracie shares a bold vision for the future of L&D – we need to start thinking like business partners, not just L&D. She explains what she’d like to see more and less of in L&D, why we need a service catalog, and why the intake stage is the most important step in a consultation.

Learning points from the episode include:

• 00:00 – 01:52 Introduction to Tracie
• 01:52 – 02:47 Tracie’s biggest tip for using images and video
• 02:47 – 07:23 How Tracie would rebuild L&D from scratch as a team of business partners
• 07:23 – 12:13 How smaller L&D teams can do more with less
• 12:13 – 18:28 The most repeatable tasks you can do to scale your impact
• 18:28 – 23:23 Skills all L&D professionals should start focusing on
• 23:23 – 24:54 Tracie’s challenge for L&D people
• 24:54 – 28:31 Speed round questions
• 28:31 - 29:57 How to connect with Tracie and Your CLO
• 29:57 - 31:00Tracie’s final take
• 31:00 - 31:57 Outro

Important links and mentions:

• Connect with Tracie on LinkedIn: https://www.linkedin.com/in/traciemcantu/
• Your CLO website: https://www.yourclo.net/