Episode Description Welcome to the Ventury Leadership Success podcast, where Dr. Dave Nicol, a seasoned veterinarian and leadership expert, delves into the crucial topic of feedback within the world of veterinary practice. In this insightful episode, Dr. Nicol breaks down the intricacies of feedback and why it is the lifeblood of any high-performing practice. Dr. Nicol begins by explaining the growth cycle, emphasizing the need to set clear objectives and tasks to facilitate growth. Feedback pla...
Oct 25, 2023•21 min•Ep. 86
Episode Description Are you a veterinary practice owner feeling overwhelmed by the constant challenges and demands of your clinic? In this episode of the Veterinary Leadership Success podcast, your host, Dr. Dave Nicol, dives into the world of strategic planning for practice owners. Explore the common feelings of being out of control as a practice owner and the stressors that come with it. Discover the importance of strategic planning and how it can empower practice owners to take charge of thei...
Oct 11, 2023•17 min•Ep. 85
Welcome to the Veterinary Leadership Success podcast, the go-to show for veterinary practice owners and managers striving to be the leaders their teams deserve. Hosted by veterinarian and leadership expert, Dr. Dave Nicol, this podcast dives deep into the critical topics of veterinary team leadership. In this episode, Dr. Dave Nicol discusses the delicate balance between setting boundaries and maintaining efficiency in the veterinary profession. Many in the field find themselves struggling to ma...
Sep 19, 2023•16 min•Ep. 84
Welcome to another insightful episode of the Veterinary Leadership Success podcast. In this episode, host Dr. Dave Nicol, a veterinarian and leadership expert, takes you on a journey into the delicate balance between technology integration and the customer experience within veterinary practice. Driven by recent personal experience, Dr. Nicol dissects the pitfalls that can arise when technology is adopted without a comprehensive strategy. As the leader of your veterinary practice, you're confront...
Aug 14, 2023•15 min•Ep. 83
In this Veterinary Leadership Success Podcast episode, we're taking a practical approach to bring your practice's core values to life. Values aren't just words on a page; they're the foundation of a thriving workplace culture. Join us as we explore 10 actionable ways practices are integrating their values into their day-to-day operations. We'll cover everything from weaving values into your everyday conversations, creating visually appealing vision posters that capture your values, using values ...
Aug 09, 2023•15 min•Ep. 82
Welcome to another insightful episode of the Veterinary Leadership Success podcast! In this engaging session, your host, veterinarian, and seasoned leadership expert Dr. Dave Nicol, delves into the crucial topic of crafting values within your veterinary practice. As a dedicated practice owner or manager, you'll discover the power of values in creating a harmonious and thriving workplace environment. If you're a practice owner or manager eager to foster effective leadership skills, this podcast i...
Aug 03, 2023•19 min•Ep. 81
Welcome to another episode of the Veterinary Leadership Success Show, hosted by Dr. Dave Nicol. In this episode, the show explores the concept of values and their significance in our lives. The host dives into the definition of values, describing them as the defining beliefs deep at our core that determine our behaviors and interactions with the world around us. The episode emphasizes the importance of values in leadership and explains how they are formed through childhood experiences, parental ...
Jul 14, 2023•19 min•Ep. 80
Leadership is an essential element for the success of any business venture. In this episode of the Veterinary Leadership Success podcast, Dr. Dave Nicol, a veterinarian and leadership expert, discusses the definition and importance of leadership in veterinary practice. He emphasizes the need for a practical definition of leadership and highlights the process of bringing people together to work towards a shared objective sustainably. Dr. Dave Nicol starts by sharing his perspective on leadership....
Jul 03, 2023•14 min•Ep. 79
Welcome to the [first] Veterinary Leadership Success Show. Today's show reveals a brand new format, a change in the guard of the presenter and a slightly tweaked name. "But why?", you call. Well, that's a very fair question and the answer is that the world is full of chat-show-style podcasts (Blunt Dissection being one of the original and best!) These shows', while great, offer very little specific guidance relevant to a particular topic, and it's a little random whether you get a good episode o...
Jun 30, 2023•6 min•Ep. 78
Episode Description Are you interested in learning about the challenges and rewards of owning a veterinary practice? In this episode of the Veterinary Business Success Show, our resident asker of questions, Brendan Howard, is joined by Dr. Kelly Cooper, a veterinarian who owned a practice in New Mexico and later worked at Banfield before returning to private practice. Dr. Cooper shares her journey of becoming a practice owner, the challenges she faced, and the importance of mentorship and coachi...
May 10, 2023•31 min•Ep. 77
Do you have a geriatric cat? Have you noticed any changes in their behavior or health? In this episode of the Veterinary Business Success Show, Brendan had the pleasure of speaking with Dr. Mary Gardner about her new book "Nine Lives Are Not Enough: A Practical Guide to Caring for Your Geriatric Cat". The two discussed the importance of recognizing and addressing the health issues of older cats, and the need for better communication between pet owners and veterinarians regarding the care of geri...
May 06, 2023•34 min•Ep. 76
Episode Description Welcome to another episode of the Veterinary Business Success Show. In this episode, Brendan Howard interviews Dr. Ryan Englar, a board-certified canine and feline practitioner and Executive Director of Clinical and Professional Skills at the University of Arizona's veterinary school, about the importance of communication in veterinary medicine. Dr. Englar stresses the importance of not only having medical knowledge but also being able to effectively communicate it to clients...
May 03, 2023•35 min•Ep. 75
In this episode of the Veterinary Business Success Show, we had the pleasure of interviewing Steven Eidelman and Dr. Christie Long from Modern Animal, a de novo practice group with locations in Los Angeles, the Bay Area, and soon in Austin, Texas. They shared their insights on the importance of transparency, intentional design, and community building in the veterinary industry. One of the key takeaways from our conversation is the importance of transparency in building trust with clients. Modern...
Apr 26, 2023•42 min•Ep. 74
Episode Description Welcome to another episode of the veterinary business success show. In this brand new episode, we are joined by Chris DeSantis to discuss the generational differences in workplaces. Chris DeSantis is an author, speaker, consultant, and podcast host based in Chicago. He is currently the Pricipal of CPDeSantis.com and podcast host of the Cubicle Confidential Podcast. He has previously worked as the Human Resource Development Manager at Brunswick Corporation, Director of Managem...
Apr 19, 2023•40 min•Ep. 73
Welcome to another episode of the Veterinary Business Success Show. In this episode, our host Brendan Howard is joined by Robert Peake to discuss the five key steps to better work management as described in the book “Getting Things Done” (GTD) by David Allen. Robert is an expert in positive transformation and loves solving meaningful problems and helping people overcome challenges to achieve their goals. He currently serves as the Technology Consultant, Interim/Fractional CIO/CTO of PeakePro, a ...
Mar 29, 2023•43 min•Ep. 72
Welcome to another episode of the Veterinary Business Success Show. In today’s episode, we are joined by Dr. Murray Jelinski, a professor and Alberta chair in beef cattle health and production Medicine at the University of Saskatchewan Western College of Veterinary Medicine in Canada. Dr. Murray Jelinski is a highly experienced and accomplished veterinarian. With over 20 years of experience in the veterinary industry, Dr. Jelinski has developed a reputation as a skilled and compassionate practit...
Feb 22, 2023•29 min•Ep. 71
Feedback is an essential part of any team’s growth. People have to constantly be evolving from reviews and feedback. In this episode, Brendan Howard is joined by Certified leadership coach and trainer Marnette Falley to discuss the art of giving feedback to others. Marnette is an ICF (International Coaching Federation) “certified executive coach, consultant, and creative problem solver who helps clients identify and activate personal and organizational strengths and overcome persistent barriers....
Feb 15, 2023•58 min•Ep. 70
Welcome to another episode of the Veterinary Business Success Show. Today we are joined by Janet Hoy-Gerlach to discuss the scope of veterinary social work and its relevance to the industry. Janet Hoy-Gerlach is an Emotional Support Animal specialist helping individuals and families in need. With a deep understanding of therapy animals, she offers consultations and support in the selection, training, and certification of emotional support animals. Janet serves as a Professor of Social Work at Th...
Feb 08, 2023•59 min•Ep. 69
In this week's episode of ‘The Veterinary Business Success Show’, host Brendan Howard is joined by author, speaker, thought leader, and speech coach, Samara Bay. As a sought-after speech coach, Samara coaches a whole array of clients, including top actors in Hollywood (such as Pierce Brosnan, Penélope Cruz, and Rachel McAdams), C-suite executives, candidates for the U.S. congress, and celebrities who are presenting awards or talking at the UN. Samara is also a well-recognized author, whose work ...
Feb 01, 2023•58 min•Ep. 68
This week's episode of The Veterinary Business Success Show is bought to you by host Brendan Howard, and guest Dr. Isolde Baylor, a veterinarian, Mother, athlete, and photographer. Dr. Isolde Baylor is a 1996 UPenn Vet graduate with over 30 years of experience in small animal private practice, focusing on surgery, dentistry, and ER. As a Mom with a camera, her journey to specializing in headshots began over 10 years ago when her animal hospital was updating its website. In 2022, after years of s...
Jan 25, 2023•45 min•Ep. 67
Welcome to another episode of the Veterinary Business Success Show. In this episode, our host Brendan Howard is joined by Elycia Degenhardt to discuss veterinary education and how best practices can enhance learning and development amongst their employees. Elycia Degenhardt is a certified veterinary technician who joined the veterinary profession after working as a high school teacher for four years. Currently working as a technician at a general practice and as an instructor in the Veterinary T...
Jan 18, 2023•30 min•Ep. 66
Welcome to another episode of the Veterinary Business Success Show. In this episode, our host Brendan Howard sits with Dr. Jeff Rothstein to discuss business ownership, management, and controlling employee expectation. Dr. Jeff Rothstein is a DVM, MBA, speaker, author, and the Co-founder and Co-president of Mission Veterinary Partners (missionvetpartners.com). He bought his first veterinary practice within one year of graduating from veterinary school and from that built it into a multi-hospital...
Jan 11, 2023•26 min•Ep. 65
Our first 'The Veterinary Business Success Show' of 2023 kicks off with a distinguished animal master groomer from Philadelphia, Helen Schaefer. Helen J Schaefer, NCMG CCE is a top-ranked competitive groomer, industry speaker, and educator. In the competition ring, she specializes in American Cockers, Kerry Blue Terriers, Bichons, and poodles, especially in the European Secondary Trim. Whereas in the salon, she is best known for gentle cat grooming techniques, hand stripping of harsh coated dogs...
Jan 04, 2023•31 min•Ep. 64
In this week's episode of the Veterinary Business Success Show, Brendan Howard is joined by Carolyn Coughlin to discuss our inner capacities for strength. Carolyn Coughlin is a co-founder, Director, and Board Co-Chair of Cultivating Leadership, a leadership consultancy whose mission it is to help leaders and organizations thrive in complexity. She is the co-author of the Unleash Your Complexity Genius: Growing Your Inner Capacity to Lead , an expression of her decades of passion and practice wit...
Dec 14, 2022•33 min•Ep. 63
Welcome to another episode of the Veterinary Business Success Show. In this episode, our host Brendan Howard is joined by Aimee St. Arnaud and Heather Cammisa to discuss payment plans and their impact on the client. Aimee St. Arnaud is a veterinary practice owner of The Open-Door Veterinary Care and Community Pet Care Clinic. She has previously served as the Director of Programs at ASPCA and as the Director of National Veterinary Outreach Programs at Best Friends Animal Society. Heather Cammisa ...
Dec 07, 2022•35 min•Ep. 62
In today’s episode, Brendan Howard is Joined by Dr Olivia Oginska to discuss the fundamentals of emotional intelligence and its importance to team relations and the organization at large. Dr Olivia Oginska is a veterinarian, speaker, positive psychology coach, certified workplace conflict mediator and emotional intelligence specialist. She has been immersed in the global veterinary community since 2010. In 2016, she went on to graduate as a veterinarian from the university of Poland, before purs...
Nov 30, 2022•30 min•Ep. 61
In this week's episode of the Veterinary Business Success Show, Brendan Howard is joined by Lisa Sansom to discuss positive psychology and its effect on the efficiency of individuals and teams as a whole. We hear the importance of positive psychology and how to form habits that lead to it. Lisa Sansom is a researcher, coach, speaker, corporate trainer, and psychology consultant based in Ontario, Canada. She has a Master of Applied Positive Psychology from The University of Pennsylvania and is th...
Nov 23, 2022•34 min•Ep. 60
In today's episode of The Veterinary Business Success Show, our host - Brendan Howard - sits with Garth Jordan to discuss a new platform where all veterinarians share their ideas on how to improve the mental well-being of staff in the veterinary field. Garth Jordan is an accomplished C-level executive with over 15 years of diverse leadership experience growing non-profit trade and professional associations through innovation, teamwork, and digital transformation. He currently serves as the CEO o...
Nov 16, 2022•39 min•Ep. 59
Welcome to another episode of the Veterinary Business Success Show. In today's episode, Brendan Howard is joined by Christina Wojtowicz - a decorated attorney and mediator. Brendan and Christina talk about conflicts among staff in veterinary clinics and the professional ways of resolving such conflicts. Christina has worked as a law enforcement officer investigating animal cruelty, working at horse boarding/training facilities, a large veterinary university/school, and as an adjunct professor te...
Nov 09, 2022•35 min•Ep. 58
Welcome to another episode of the Veterinary Business Success Show. In this episode, we are joined by none other than Dr. Dave Nicol, CEO of VetX International, to discuss how to compete with the incredibly high sign-on bonuses for veterinarians. Dr. Dave Nicol is a veterinarian with more than 20 years of experience in general practice and has held several leadership roles within practice and industry. He has written three books, most recently the best-selling, So You’re A Vet…Now What? – a mani...
Nov 02, 2022•45 min•Ep. 57
