Vet Tech Taproom - Episode 39

Caffeinators, it's time for our monthly checkin from the Vet Tech Taproom. Have you checked in with yourself lately? We got together to discuss a couple things for this episode, mostly what happens when an owner has a bad experience or negative outcome at the hospital and threatens to go "public"-meaning social media or the news? How do you or your hospital respond? We give our analysis of what we see happen most frequently, and then openly discuss what we think should happen. What do you think? We cover other ground here too, so download today and join the conversation!