Send us a text This is a bittersweet episode as your two faithful vacation rental podcasters call it a career for their podcast. This is the final edition of The Vacation Rental Manager's Podcast with Sarah and T. Episode 180 concludes the journey for this medium but Sarah and T have things in store. Listen to them talk about the highlights of 8 years of podcasting and see what the future holds for Sarah and Tim. Find all of Sarah and T's content at www.sarahandt.com You can also follow this pod...
Mar 17, 2025•19 min•Season 9Ep. 180
Send us a text They are back, and better than ever! Sarah and T recently made an appearance at the VRMA International Conference and reprised their very popular "Conference Takeaways with Sarah and T" session. Hear the live recording of the conference session that took place in Phoenix at the end of the VRMA Conference and make note of these business changing ideas that came up. 36 attendees share their one thing that will pay for the cost of the conference! In the Not So Hot Off The Press, But ...
Oct 28, 2024•53 min•Season 8Ep. 179
Send us a text After 7 years, Sarah and T are publishing what you have never heard before. Our goofs, gaffes and general flub ups. This shows you a behind the scenes look at what it takes to put together a flawless episode. Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners: Intercoastal Net Designs www.icoastalnet.com KeyData www.keydatadashboard.com Sojo www.getsojo.com...
Jun 24, 2024•25 min•Season 8Ep. 178
Send us a text In this edition of the Vacation Rental Manager's podcast Sarah and T turn the microphone over to the audience to reveal the favorite episodes of all time. Whether you are a new listener, or have been with the dynamic duo since day one this edition of the podcast will take you back to the best this podcast has to offer. Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners: Intercoast...
Jun 10, 2024•35 min•Season 8Ep. 177
Send us a text In this episode Sarah and T have opened the phone lines once again to their loyal (and brave) listeners. This time we share crazy stories that have happened in our rental properties. Be prepared to be amazed and amused by these stories. Be advised some of the content is not appropriate for younger listeners! Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners: Intercoastal Net Desi...
May 27, 2024•32 min•Season 8Ep. 176
Send us a text In this episode Sarah and T tackle the question of how to breath energy into professional conferences in the Vacation Rental Industry. In response to three listener questions our two intrepid hosts hit the subject head on and offer great insights into what they think makes an outstanding professional conference. Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners: Intercoastal Net ...
May 13, 2024•43 min•Season 8Ep. 175
Send us a text In one of the most popular formats of this long running podcast, Sarah and T have opened up the show to the listeners. Today's podcast offers a wide range of questions which are thought provoking. We are sure you will get many takeaways from this episode. Topics covered include: - what supplies VR companies should provide - terms you use - STR vs. vacation rental, etc - after hours coverage - cancellation policies - accessiblity - working with Realtors - OTA success - budgets for ...
Apr 29, 2024•49 min
Send us a text Be prepared to be Amazed! In this episode of your favorite podcast our two intrepid hosts unveil what A.I. can do for you. Spoiler alert, it can do a lot! Meaghan Moylan is using A.I. more and better than most in the vacation rental business and she is the guest on today's episode. Meaghan shares her tips and tricks about how to use AI to help you save time and make more revenue. Thank you to KeyData for sponsoring this gem! Find all of Sarah and T's content at www.sarahandt.com Y...
Apr 15, 2024•41 min•Season 8Ep. 173
Send us a text In this week's episode Sarah and T interview their friend Tim Rosolio, Vice President of Partner Success at Expedia Group (yeah, that makes him the boss at VRBO in our eyes). Sarah and T get into it with Tim about bookings being down, wonky search results, the Vacation Rental Home of the Year, and why VRBO upset the entire country of Canada with a recent ad. Lots of great information revealed in this episode! Find all of Sarah and T's content at www.sarahandt.com You can also foll...
Apr 01, 2024•41 min•Season 8Ep. 172
Send us a text This episode brings you the one and only John DiJulius. He has a new book and our hosts have an advanced copy of this revolutionary release. Get ready to write as John covers The Great Resignation, What really motivates employees, How to properly onboard a new employee, Radical interviewing techniques, and how to keep all stars for life. You will learn a lot and earn a lot by listening to this episode. Find all of Sarah and T's content at www.sarahandt.com You can also follow this...
Mar 18, 2024•52 min•Season 8Ep. 171
Send us a text Melanie Brown is the top analyst of data from the Vacation Rental industry, and today The Vacation Rental Manager's Podcast with Sarah and gets to hear what's up! Melanie gives us key trends in the vacation rental industry in Q-1 and what that means for vacation rental managers for the rest of the year. Get a pen and paper ready to take notes on this informative episode. Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked ...
Mar 04, 2024•36 min•Season 8Ep. 170
Send us a text This week Sarah and T reprise an episode from 5 years ago that is just as relevant today as it was when it first aired. Carl Shepherd, one of the co-founders of HomeAway (now Vrbo), was interviewed by Sarah and Tim in the fall of 2019. The interview was wide ranging and filled with predictions about the future which have all come true. Many consider this the best episode in the history of the program. Sit back and listen to one of the true visionaries in the industry give a great ...
Feb 19, 2024•43 min•Season 8Ep. 169
Send us a text In this episode Sarah and Tim cover all you need to know to set up a proper budget for your vacation rental company. This episode is a must listen for any company owner that is not currently using a budget, or the company owner that wants to improve their current process. Two of the true experts on this subject give all of their secrets of this critically important component of running a successful business! Find all of Sarah and T's content at www.sarahandt.com You can also follo...
Feb 05, 2024•41 min•Season 8Ep. 168
Send us a text In this episode Sarah and T interview one of the customer service giants. A world renowned motivational speaker and author of 8 books Shep Hyken is the guest on this week's episode. Learn the true meaning of the word Fine. Learn the 5 steps of how to get better at customer service. And, learn why the worst trained staff person on your team is the standard you set on customer service. Get a pen and paper ready because this episode is chock full of takeaways for you and your busines...
Jan 22, 2024•42 min•Season 8Ep. 167
Send us a text Logistics, the mere mention of the word brings fear to some vacation rental managers. Scheduling cleans, inspections, maintenance, getting the property ready for the next guest and providing all of the arrival amenities is no joke in the vacation rental business. In this episode Sarah and T talk to Max Farley of Sojo about how to improve logistics for your firm. Lots of great ideas and takeaways are in store. In Not So Hot off The Press But Definitely Happening Sarah and T reveal ...
Jan 08, 2024•36 min•Season 8Ep. 166
Send us a text Your Christmas present from Sarah and T is an episode that gives all of the takeaways from the recent Vacation Rental Women's Summit & the DARM (Data and Revenue Management) conference that was held in Nashville, TN in early December. Sarah was there with a microphone in hand to get all of the best takeaways from the conference attendees. In the news segment, Sarah gets a big surprise at the conference. Find all of Sarah and T's content at www.sarahandt.com You can also follow...
Dec 25, 2023•41 min•Season 7Ep. 165
Send us a text In this week's episode we have a familiar name - DiJulius. This time it is Cal DiJulius who is John DiJulius' son and an expert on the motivations of Millennials and Gen Z workers and why it is important to understand those motivations. This is a fascinating look at what our employees are thinking and what motivates them. A great conversation with a well informed guest. Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked I...
Dec 11, 2023•36 min•Season 7Ep. 164
Send us a text Sarah and T are back with another great content episode. This week our two hosts interview Matt Durrette of Cozi Vacation Rentals in Texas. Matt has adopted the EOS platform to run his business and he shares all of his secrets with us on today's episode. In addition find out how Matt has leveraged his brother in Honduras to help his business. This one is a can't miss episode. Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Li...
Nov 27, 2023•38 min•Season 7Ep. 163
Send us a text In this episode Sarah and T take on the topic of e-mail blasts. Are you doing them? Are you doing them effectively? How do you know? 14 specific points are covered in how you can crush your next effort and know exactly how well you did. 1) Build up your email list & segment - all previous guests list, potential guests, by season, by type of property, etc. - Every single email you get should be added to a list and segmented. I recently stayed in a VR with a company. After we bo...
Nov 13, 2023•39 min•Season 7Ep. 162
Send us a text Again this year Sarah and T have come through with their signature episode. The VRMA Conference takeaways has become an annual must listen to podcast. This year Sarah and Tim talk to more than 30 participants at the conference held in Orlando about what was hot, and what was not at VRMA. Some of our special guests include: Paul Faringham Norman Lee Sherry Thompson Mary Beth Miles Clayton Kagi Yael Lederman Lauren Smith Miles Chew Lino Maldinado Matt V from Cleveland Reasearch Kayl...
Oct 30, 2023•52 min•Season 7Ep. 161
Send us a text We've waited 159 episodes to have the wizard of content marketing on the Vacation Rental Manager's Podcast. David Angotti is on today's episode dropping knowledge about everything you thought you knew, but the secret is you probably don't. The master is in the house. In the news segment Sarah and T (and David) talk about the upcoming VRMA International Conference and how to get the most out of your time there. Find all of Sarah and T's content at www.sarahandt.com You can also fol...
Oct 16, 2023•45 min•Season 7Ep. 160
Send us a text In this episode our two fearless rental managers talk about the subject of bed bugs. Don't pretend you don't think about this or haven't had this happen to you. What do you do when you get them? How do you handle them? Will I catch them just thinking about the subject? The answer to these and many more questions will be revealed in this episode. In the News segment Tim talks about the wildly successful ExploreFest 23 conference that VRBO and Expedia Group just hosted in Las Vegas....
Oct 02, 2023•41 min•Season 7Ep. 159
Send us a text Have you been feeling a bit disconnected with your property owners? Concerned about what feedback you may get if you ask them how you are doing? Well, fear not fellow Vacation Rental Management Professional. In this week's episode Sarah and T take you through three fail safe ways to re-connect and energize your relationship with your property owners. Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to ...
Sep 18, 2023•33 min•Season 7Ep. 158
Send us a text A few episodes go (I've Had It!), more than one vacation rental company owner said they have "had it" with being threatened by guests with bad reviews if they don't give a refund, an increase in chargebacks and fraudulent transactions (aka. stolen credit cards). In this episode, Sarah and Tim welcome 3 experts on to talk about how to tackle these frustrating events. This fresh perspective gives tips on new ways you may want to consider accepting funds, how to effectively approach ...
Sep 04, 2023•44 min•Season 7Ep. 157
Send us a text This is a master class in getting direct bookings and not relying on On Line Travel Agencies (Vrbo & Airbnb) to get your bookings. Listen carefully to up your game on getting direct bookings to your website from two of the true experts in the business. Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners: Intercoastal Net Designs www.icoastalnet.com KeyData www.keydatadashboard....
Aug 21, 2023•33 min•Season 7Ep. 156
Send us a text In this episode The professional vacation rental manager's podcast with Sarah and T has fun with our listeners by letting them sound off on what they have had it with. Taking the lead from a popular podcast we let our professional vacation rental manager friends give it some thought and record what they "have had it with." Quasi Hostage Taking Crisis with Reviews, Software frustrations, Scammers, rude owners, rude guests, rude guests that write bad reviews, Owners not respecting b...
Aug 07, 2023•30 min•Season 7Ep. 155
Send us a text Vacation Rental Decor topics are a favorite for Sarah and T. Today our hosts have a true V.R. Decor expert on the show to discuss the BIG 3 things (The Decor Trinity) to think about when you consider decorating a property. Cara Shimizu bring of great content and takeaways in this episode. In the Not So Hot Off The Press, But Definitely Happening segment Sarah and T talk about Expedia Groups new rollout of a loyalty program that could have a huge impact on Vacation Rental Managers....
Jul 24, 2023•31 min•Season 7Ep. 154
Send us a text In this episode Sarah and T take a deep dive into what makes a 3rd party listing of your property great. We predict you will listen to this episode again and again as our two pros give some great tips about how to make your property stand out on VRBO, Airbnb, or any 3rd party listing site. Great episode! Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners: Intercoastal Net Designs ...
Jul 10, 2023•40 min•Season 7Ep. 153
Send us a text In this episode of Sarah and T - The Professional Vacation Rental Manager's Podcast our hosts cover a subject everyone in the Vacation Rental business can do better on. It is the subject of employees verses hiring contractors. There are a lot of moments in this episode that will make you squirm with discomfort as the hosts identify many common mistakes in the employment world. Our hosts bring your invaluable information on this subject where you can learn from their experience. Th...
Jun 26, 2023•47 min•Season 7Ep. 152
Send us a text Do you have insurance? Of course, everyone who runs a vacation rental business knows you need insurance. Do you have enough insurance? Do you have the right insurance? Are you SURE you are covered in the event of anything that might happen? Maybe the answers to the last 3 questions are not as convincing as the first question's answer. In this episode Sarah and T are out to save your backside. We assure you that you will learn some things in this episode that could save your busine...
Jun 12, 2023•26 min•Season 7Ep. 151
