Co-hosts Alex Cole and Greg Moss are joined by Adam Gottfried, Director of Advisory Services for Customer Experience Solutions at UPSTACK. Adam shares the inside track on how businesses and enterprises are leveraging AI to remake their CX offerings, and how the AI hype cycle has impacted the CX solutions marketplace. Adam specializes in guiding clients through CX transformation projects and has a decorated resume of helping organizations optimize their customer experience while driving sustainab...
Apr 09, 2025•47 min•Ep. 12
Co-hosts Alex Cole and Greg Moss are joined by Chant Vartanian, founder and CEO of M-Theory, an innovative IT services firm offering creative, end-to-end consulting, financing, implementation and support solutions for technology and telecommunication infrastructure, including but not limited to cybersecurity. Chant gives an inside scoop on the latest emerging technologies in cybersecurity, cost effective solutions for small businesses, and an insider perspective on incident response scenarios....
Dec 04, 2024•1 hr 5 min•Ep. 11
Co-hosts Alex Cole and Greg Moss are joined by Linda Lannen, Chief Technology Officer of the global environmental consulting firm, SWCA Environmental. Linda peels back the layers of responsibility of the CTO, granting insight on how a technology leader can affect change at the top, and how to strike a balance between security and innovation. Linda has more than 20 years experience in the architectural engineering and construction industry, taking on big projects like wide area network migration ...
Jun 12, 2024•50 min•Ep. 10
In the final episode delving into UPSTACK’s Tech Trends Report, co-hosts Alex Cole and Greg Moss discuss the possibilities in Connectivity and IoT with special guests Jake Cummins and Michael Rafferty. In part one (1:08), UPSTACK Partner and Managing Director, Jake Cummins goes deep on emerging connectivity solutions for companies and data center providers. Jake is a leading strategic advisory partner for some of the largest brands, supporting an array of web-centric customers that are deliverin...
May 01, 2024•1 hr•Ep. 9
Co-hosts Greg Moss and Alexander Cole cover the next most significant topics in UPSTACK’s 2024 Technology Trends Report. In part one, UPSTACK Managing Director Monica Sanchez gives insight into customers' top priorities when researching data center solutions. Monica has over 20 years of experience in the industry and advises global enterprises on optimizing their colocation and other technology solutions. In part two, Greg Moss takes his turn in the guest seat to discuss the biggest upsides of h...
Apr 03, 2024•45 min•Ep. 8
Co-hosts Greg Moss and Alexander Cole take us through a two-part episode covering the top trends in UPSTACK’s 2024 Technology Trends Report. In part one, Frank Ferdowsian joins the team to discuss the most pressing topics in cybersecurity. Frank is a Partner and Managing Director at UPSTACK, with over two decades of experience in the cyber and network security space. In part two, Ed Degenhart and Andrew Pryfogle explain how AI and automation are making their mark on customer experience. Ed Degen...
Jan 31, 2024•1 hr 6 min•Ep. 7
Co-hosts Greg Moss and Alex Cole are joined by Shunit Kainy, an IT procurement specialist and expert in Cloud governance. Shunit breaks down how departments can best utilize cloud storage to maximize efficiency, and explains how a hybrid solution (Cloud and Colocation) might be more advantageous. Shunit is the head of global IT procurement for Teva Pharmaceuticals and Co-founder of Technology Procurement Israel. Before Teva, Shunit managed cloud and data center procurement at Amdocs, Check Point...
Jan 05, 2024•49 min•Ep. 6
Co-hosts Greg Moss and Alex Cole are joined by Zach and Jacob Smith to discuss how businesses can find cost-efficient and sustainable solutions. Zach and Jacob Smith are the co-founders of the digital infrastructure company Packet. After the company was acquired by Equinix in 2020, Jacob helped integrate and scale what became Equinix Metal and led various aspects of GTM strategy and marketing, focusing primarily on customer success, product-led growth, startups, developers, and open source. Zach...
Sep 29, 2023•1 hr 8 min•Ep. 5
In episode 04 of the UPSTACK Podcast, co-hosts Greg Moss and Alex Cole are joined by Dr. Jonathan Koomey, an expert on the energy and environmental effects of information technology, to discuss the current power demands behind Artificial Intelligence. They break down the past hype cycles of the dot-com bubble, how the tech industry has adapted to large scale energy demands, and how the race for power behind AI might play out. Dr. Koomey holds M.S. and Ph.D. degrees from the Energy and Resources ...
Aug 10, 2023•42 min•Ep. 4
Co-hosts Greg Moss and Alex Cole sit down with John Marchisin, of the global management consulting firm, AArete, to chat about strategic technology sourcing and procurement in Episode 03 of The UPSTACK Podcast. They talk about the cost drivers of Information Technology, why technology leaders are under the microscope with IT spending, and what questions they should ask themselves about their technology stack. Our special guest, John Marchisin is an innovator and catalyst for change with over 30 ...
Apr 11, 2023•46 min•Ep. 3
In our second episode, co-hosts Alex Cole and Greg Moss are speaking to Ariel Pisetzky about cybersecurity. They discuss the best strategies to reduce risk at your weakest link, the importance of backups being immutable, and how you can stay on top of cybersecurity in the world of innovation. They even touch on pop culture references from Ghost Busters to the origin story of cybersecurity in the 1984 movie “War Games.” For the past 25 years, Ariel Pisetzky has been working in all aspects of the ...
Jan 06, 2023•31 min•Ep. 2
On this episode co-hosts Alex Cole and Greg Moss are joined by Kevin Sanders, Principal Consultant, Data Center Strategy. Kevin has over 35 years of experience in the planning, design, implementation and management of data centers, information systems and networks/communications systems. As a consultant for the past 25 years, Kevin has worked with many colleges and research universities, healthcare, pharmaceutical and financial institutions, including from the Fortune 100 list. Kevin is responsi...
Oct 27, 2022•35 min•Ep. 1
