HubSpot Update: Marketing Events Data Now Available in Custom Report Builder - podcast episode cover

HubSpot Update: Marketing Events Data Now Available in Custom Report Builder

Oct 16, 20246 minEp. 30
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Episode description

HubSpot Marketing Events Data Now Available in Custom Report Builder

This briefing document reviews the October 14, 2024 product update announcement regarding the availability of marketing events data in HubSpot's custom report builder.

Key Highlights:

  • Enhanced Reporting Capabilities: HubSpot users can now build custom reports incorporating data from the "marketing events" object. This allows for comprehensive analysis by combining event data with other HubSpot data.
  • Data Accessibility: The update grants access to a wide range of marketing event data, including:
  • Marketing Events: Details like name, description, start/end dates, organizer, cancellation status, and import status.
  • Marketing Event Participation: Information on individual participation such as attendance duration, attendance percentage, and participation state (e.g., attended, no-show).
  • Marketing Event Analytics: Aggregate data points like total registrations, cancellations, and attendances.
  • Report Building Process: To create a custom report, users must select either "Marketing event participations" or "Marketing event analytics" as the primary data source to avoid data conflicts. They can then join this data with "Marketing events," "Contacts," and other relevant data sources.

Significance:

  • Improved Insights: "Previously, reporting capabilities for marketing events could be limited because HubSpot’s custom report builder didn’t support the marketing events object." Now, marketers and event managers can gain deeper insights into event performance and engagement.
  • Data-Driven Decision Making: The ability to analyze event data within the context of other HubSpot data empowers teams to make more informed decisions regarding their marketing strategies.

Important Considerations:

  • "Event finished" Property: This property is not automatically updated and requires manual API updates. It is recommended to utilize the "end date" property for reporting on past events.
  • Data Source Selection: Choosing either "Marketing event participations" or "Marketing event analytics" is crucial to define the report's focus and prevent data conflicts.

Availability:

This feature is available to all HubSpot customers with Professional plans or higher.

Additional Information:

  • Detailed instructions on creating reports using the custom report builder are available in the relevant HubSpot knowledge base article.
  • Pre-built marketing event reports will be integrated into the marketing analytics suite in a future release.

Quotes:

  • Limitation before the update: "Previously, reporting capabilities for marketing events could be limited because HubSpot’s custom report builder didn’t support the marketing events object."
  • Data source selection importance: "It’s important to select either ‘Marketing event participations’ or ‘Marketing event analytics’. This defines whether a report will be built on top of the participation state or the registration activities of the participants."

This update signifies a substantial improvement in HubSpot's reporting capabilities, providing users with more powerful tools to analyze and optimize their marketing event strategies.

Transcript

Luna LogicLuna Logic

Alright, everybody. Buckle up because we are diving head first into some seriously exciting HubSpot news.

Ben BinaryBen Binary

Yeah. If you're as obsessed with data and events as we are

Luna LogicLuna Logic

Which, let's be real, you probably are if you're here.

Ben BinaryBen Binary

Then this update is gonna be music to your ears.

Luna LogicLuna Logic

It's true. HubSpot basically dropped a knowledge bomb on us October 14th. And, honestly

Ben BinaryBen Binary

I'm still kinda reeling.

Luna LogicLuna Logic

Me too. We're talking about a whole new world of event analysis here, folks.

Ben BinaryBen Binary

Yeah. Seriously, remember all those times you've been digging through HubSpot, trying to piece together, like

Luna LogicLuna Logic

Oh, tell me about it. Trying to get a clear picture of how your events were actually performing was like

Ben BinaryBen Binary

It was like trying to make a 5 course meal with only a hotdog and a bag of chips. Okay. That's the bare minimum.

Luna LogicLuna Logic

The bare minimum.

Ben BinaryBen Binary

But you couldn't really do anything with it.

Luna LogicLuna Logic

You couldn't get those gourmet insights

Ben BinaryBen Binary

Exactly.

Luna LogicLuna Logic

That you needed to really understand what was working and what wasn't.

Ben BinaryBen Binary

And that's what's so game changing about this update.

Luna LogicLuna Logic

It's like HubSpot finally said, you know what? You deserve all the ingredients.

Ben BinaryBen Binary

All of them.

Luna LogicLuna Logic

They went to the marketing data grocery store and just filled up the cart.

Ben BinaryBen Binary

And I'm talking the fancy grocery store, not the discount one.

Luna LogicLuna Logic

We're talking organic, free range data insights here, people.

Ben BinaryBen Binary

Alright. I'll stop with the food analogies, but you get the idea. We've got access now.

Luna LogicLuna Logic

So let's break it down. What kind of data deliciousness are we talking about?

Ben BinaryBen Binary

Okay. So first off, all the basics are covered. Event name, dates, was it canceled, when did it finish, all that good stuff right there in the custom report builder.

Luna LogicLuna Logic

That's huge. No more jumping through hoops just to see if an event actually happened on time.

Ben BinaryBen Binary

Exactly. But here's where it gets even better. We're even getting those behind the scenes details now, like application IDs. Mhmm. Now, I know that might sound a little technical, but trust me, if you've got a tech team working on integrations, this is huge for them. Troubleshooting just got a whole lot easier.

Luna LogicLuna Logic

It's like having that secret backstage pass. Suddenly, you can see how everything is connected.

Ben BinaryBen Binary

Precisely. And that's not even the best part. This is where things get really juicy, marketing event participation.

Luna LogicLuna Logic

Okay. Yes. Tell us everything.

Ben BinaryBen Binary

Alright. So imagine being able to see not just WHO registered for your event Right. But how long they actually stuck around.

Luna LogicLuna Logic

No way. We can see individual attendance duration now.

Ben BinaryBen Binary

You got it. We can see who bailed after 5 minutes

Luna LogicLuna Logic

Shoot. And

Ben BinaryBen Binary

who was glued to their screen for the entire hour. We can pinpoint the exact moment someone's participation status changed.

Luna LogicLuna Logic

So we can tell if people are dropping off during a specific part of the event. That's invaluable.

Ben BinaryBen Binary

Exactly. And this is pure gold for optimizing your content. Figure out what's grabbing people and what's making them tune out.

Luna LogicLuna Logic

This is taking audience engagement to a whole

Ben BinaryBen Binary

new level. And I can't forget

Luna LogicLuna Logic

one little nuance with all this. Little nuance with all this.

Ben BinaryBen Binary

That event finished field, it's not automatic. See the API controls it. So just a heads up. For past events, using the end date is gonna be more reliable for now.

Luna LogicLuna Logic

Good to know. But, honestly, that feels like a tiny detail compared to everything else we've got.

Ben BinaryBen Binary

It really is. And speaking of big picture stuff, we can't forget about the marketing event analytics side of things.

Luna LogicLuna Logic

Oh, right. We've got that whole other dimension to explore.

Ben BinaryBen Binary

This is where you get that bird's eye view of all your events. Think registrations, cancellations, attendance, all neatly plotted against specific dates. It's like having this dynamic dashboard for your event performance all within HubSpot.

Luna LogicLuna Logic

Okay. So we've clearly established that this update has gifted us with an absolute treasure trove of data.

Ben BinaryBen Binary

A treasure trove.

Luna LogicLuna Logic

But data for data's sake is only so helpful. Right.

Ben BinaryBen Binary

We gotta make it work for us.

Luna LogicLuna Logic

Exactly. So let's talk strategy. How can marketers actually use this to improve their events, their campaigns, and, ultimately, their results?

Ben BinaryBen Binary

I'm so glad you asked that because this is where we move beyond just numbers and start getting those actionable insights.

Luna LogicLuna Logic

Hit me with it. Okay.

Ben BinaryBen Binary

Say you're running a series of webinars.

Luna LogicLuna Logic

We'll have a good webinar.

Ben BinaryBen Binary

With this update, you can see exactly which sessions had the highest attendance duration, you know, which ones people were so captivated by they couldn't tear themselves away.

Luna LogicLuna Logic

But we're not just assuming what people like. We know for sure.

Ben BinaryBen Binary

Exactly. That tells you what topics, what formats really resonate with your audience, and that means you can tailor your future content for maximum impact.

Luna LogicLuna Logic

And that, my friends, is how you optimize your content for better engagement, better leads, and, ultimately, better results.

Ben BinaryBen Binary

You get it. And because we can finally connect this treasure trove of registration data to actual sales outcomes all within HubSpot. Huge. We can finally measure event ROI with laser like precision. Imagine being able to see which events aren't just generating buzz, but actually translating into deals.

Luna LogicLuna Logic

No more guessing games.

Ben BinaryBen Binary

No more. And let's not forget about the power of segmentation here. Now we can create these hyper targeted follow-up campaigns based on actual event behavior.

Luna LogicLuna Logic

Right. So we can nurture those leads with laser focused messaging based on their specific interests and actions.

Ben BinaryBen Binary

Boom. Personalized marketing on another level.

Luna LogicLuna Logic

Okay. So I have to ask, how complicated is it to actually build these reports? Because this all sounds amazing, but I'm picturing, like, spreadsheets upon spreadsheets.

Ben BinaryBen Binary

I promise it's not as daunting as it might sound. Think of it like this. You choose whether you're diving into individual event participations or taking that broader look with the event analytics.

Luna LogicLuna Logic

Okay.

Ben BinaryBen Binary

From there, you layer in the data. You've got your marketing events, your contacts, and any other HubSpot goodies you want to bring into the mix. Just a pro tip though. Stick with one primary data source to avoid any conflicts. So either marketing event participations or marketing event analytics is your main ingredient.

Luna LogicLuna Logic

Got it. One main ingredient for a clean data recipe.

Ben BinaryBen Binary

You got it. Now if you want the step by step, HubSpot has a great knowledge base article that walks you through it.

Luna LogicLuna Logic

Perfect. We'll make sure to link that in the show notes for everyone.

Ben BinaryBen Binary

Awesome. And here's the best part, they're making it even easier soon. HubSpot's hinted that we're getting pre built marketing event reports added to the marketing analytics suite, like a whole library of ready made reports just waiting for us.

Luna LogicLuna Logic

Okay. HubSpot, you are spoiling us.

Ben BinaryBen Binary

It's a game changer, for sure. They're giving us the tools to really understand our events and our audience on a deeper level.

Luna LogicLuna Logic

So there you have it. HubSpot's new event reporting tools, a complete game changer for anyone who loves data driven marketing.

Ben BinaryBen Binary

It's data's time to shine.

Luna LogicLuna Logic

The real question is, what incredible insights are you gonna uncover with this newfound power?

Ben BinaryBen Binary

Get in there and get analyzing.

Luna LogicLuna Logic

Till next time.

Ben BinaryBen Binary

See you.

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