In this episode, right wrongs of the most recent episode by removing Scott from his role as producer. Now that sanity has been restored we can talk about inappropriate trailers to play prior to sweet, innocent, animated films made for children; the best gift for showing up on a podcast; Starbucks refusing to fill in the wage gap; why the new Google Assistant is sign of the end times; and, seriously Facebook, is there anything you won't stoop to doing? All this, a made up word and more!
Jun 06, 2018•22 min•Ep. 17
In this episode, we discuss the proper ratio of queso to guacamole as it regards customer service problems. We also talk about GDPR; Captcha in real life; subscribing to a car and how that's different than leasing; passive aggressive feedback to God; the problem with reselling digital photocopiers; an app that helps blind people see; and Uber food delivery by drone. All this, a made up word and so much more.
May 30, 2018•30 min•Ep. 16
In this episode, we wind up, dress appropriately, and unleash some ProTips for you. We talk about American Airlines psych-out; the importance of simplicity in corporate policies; using social media to quit social media; Bloombergs new diversity and equality rules; and what are our best two or eighteen tips for starting a business?
May 23, 2018•31 min•Ep. 15
In this episode, we explain why you should never leave a suitcase full of pepperoni on your hotel balcony. We also talk about breaking old habits in Vegas; T-Mobile's latest lawsuit; the blackest black and pinkest pink; what happens when you invest in customer service. All this, a listener question and so much more.
May 16, 2018•22 min•Ep. 14
In this episode, we pass along some salient wisdom to this spring's recent graduates. There's also a story about cocaine and so much more. Trust us: If you're a recent graduate - and even if you aren't - all you need to know you'll learn in this episode.
May 09, 2018•29 min•Ep. 13
From traveling mailboxes, shower screens, ESPN's Reply-Allpocalypse, a Starbucks big oops, and liars on LinkedIn, you have to have at least one of the four essential ingredients for success: Luck, Timing, Skill, and Alison. We also have a listener question which will really help in understanding all that.
May 02, 2018•40 min•Ep. 12
In this episode we bring you to speed on all the buzz! We talk about what has to bee the most Canadian thing ever; why Uber is feeling the sting of medically impaired riders; how Southwest Airlines response to slow WiFi made a customer feel like a Queen; why Google Maps is swarming to get ads to you while you're driving; what member of the Animal Kingdom can teach you absolutely NOTHING about marketing; and we have an update on the Bee.C. bride who used social media to trash her photographer. Al...
Apr 25, 2018•26 min•Ep. 11
In this episode we roll back the rim at our favorite Tim Horton's and discuss Scott's impending birthday month. We also talk about Stan Aubie's lost PIN; the difference, or lack of, being rude and being French; what happens when Huawei entices good reviews; McDonald's Stunt Logos; how Alaskan Airlines helped to preserve dignity. All this, a made-up word and so much more!
Apr 18, 2018•26 min•Ep. 10
In this episode - recorded exactly one week later than Episode 218, we promise - Scott is still in pain and Alison was absolutely right about the totally made-up word: bush league. Also in this episode we talk about a very personal American Airlines story with two sides; the advent of thrift-store fashion; why there won't be as much knocking on doors in Ontario; the Flamin' Hot story of Richard Montañez; and the possible dark side of Vero. All this, a made-up word and so much more!
Apr 11, 2018•37 min•Ep. 9
In this episode, Scott is in too much pain for coffee or pants. That doesn't stop us from talking about the latest Facebook scandal; why Facebook use is on the decline; Kylie Jenner affects the stock market; Snapchat makes a HUGE mistake they would probably had rather not; William Legate automates anti-NRA DM messages to Amazon; Starbucks Pay Equity and other Seattle stories; and Scott goes Bush League. All this and peroshkis too!
Apr 04, 2018•40 min•Ep. 8
In this episode, a raspy-voiced Alison leads us into some stories, good, bad, and terrifying. We talk about flatulence that can force a plane to land; a gutsy American Airlines employee saving kids from a sex ring; a shirt that get you a kidney and a new friend; more reasons Millennials are broke and miserable; and an incredibly simple solution for smartphone abuse. All this and so much more!
Mar 28, 2018•20 min•Ep. 7
Great news! This episode of the UnPodcast comes to you with a lifetime guarantee! Press play and listen to us talk about Google Flights and trips to Mexico; what KFC is when there's no chicken; the unexpected market that grew out of L.L. Bean's return policy; and why Alison has no choice but to go grocery shopping after we record this episode (hint: It's Amazon's fault). All this and that lifetime guarantee as well! If this episode ever breaks, just come back for an absolutely free episode....
Mar 21, 2018•18 min•Ep. 6
In this episode of the UnPodcast, we look into the future; our future anyway. We also talk about the advent of subscription services; stories about some of the original subscription services we've used; why Abercrombie & Fitch is in a really bad HR place; and should you have the right, once you're an adult, to edit your social media footprint? All this and more!
Mar 14, 2018•30 min•Ep. 5
In this episode of the UnPodcast, we share a couple of stories to contrast truly great Customer Service and... well, whatever that other things was. We also discuss Doritos solving a lady problem; how Facebook's newsfeed change has affected traffic to news sites; and how a court ruling impacts embedding tweets. All this and more artificial intelligence.
Mar 07, 2018•33 min•Ep. 4
In this episode of the UnPodcast, it's our fourth of the day... things are going a little off the rails. But we still have some great stories. We talk about Chewy Pet Food and authentic marketing; Endy Mattresses going above and beyond; IKEA has created one of the greatest urine-based pieces of advertising ever; how 50 Cent became an accidental Bitcoin millionaire; why it's dangerous to make money off of looking like a Kardashian; and why Diet Coke is tweaking it's brand a little. Full disclosur...
Feb 28, 2018•26 min•Ep. 3
No single-serving episodes today! We talk about: Jersey insurance for fanatics; the amount of dough in a bread price-fixing scheme; white noise copyright violations; what happens when a blind study is not so blind; and why you should probably pay more attention to your privacy settings. All this, a made-up word, and Scott going wildly off the rails.
Feb 21, 2018•25 min•Ep. 2
Happy Valentines/Singles Awareness Day from the UnPodcast! Today we talk, primarily, about that most traditional of romantic topics: Human Resources. We discuss why Texans can't play with Google's Fine Art App; how a makeup line tried to co-opt the #MeToo movement; how your job might be killing you; and what really makes a person quit a job? Is it a bad manager, a bad boss, a bad manager, a bad job, or a bad manager? All this, a made-up word, and absolutely no snow pants!
Feb 14, 2018•32 min•Ep. 1
In this episode of the UnPodcast, we're talking about the ups and downs of podcasting, entrepreneurship, and social influence. We talk about a nice letter we received via LinkedIn; the new Ear Buds podcasting documentary; we take a moment for our fans; Human Uber is now a thing; Amazon has a new autonomous grocery store; why streaming via Facebook Live can be illegal; using your social influence to poke the sleeping dragon; and YouTube's new monetization rules. All this and a made-up word, too!...
Feb 07, 2018•41 min0