UVP 110: Front Desk as “Other” - podcast episode cover

UVP 110: Front Desk as “Other”

Feb 03, 202138 min
--:--
--:--
Download Metacast podcast app
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more

Episode description

This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and practice management goddess Stephanie Goss take a question about how a CSR can bridge the gap between “the front” and “the back” in the name of better patient care, better customer service AND a happier workplace. LET’S GET INTO THIS EPISODE! Links: Upcoming events: https://unchartedvet.com/upcoming-events/ Register for Practice Managers Summit: https://unchartedvet.com/uncharted-practice-manager-summit/ Instant Team Buy-In Course: https://unchartedvet.com/lean-board/ Editor: Dustin Bays dustin.bays@baysbrass.com @Bays4Bays Twitter/Instagram
For the best experience, listen in Metacast app for iOS or Android