The Troubleshooter 7-12-24

Yeah, ripped news to need advice, so you don't have the come running just as fast as we can. Shooter's gonna help coming. Man, This is the Troubleshooter Show. No Tom Martino, Hi Tom Martino? Here? And what's today? I used to call it car Day. Everyone called it car Friday. I tried to get away from that. I wanted it to be car Day. But it's car Friday. I can't argue with the majority of people, and I want to. I want to, uh introduce my two car Friday. It's car Friday. How did you do that loop so

quickly? That's amazing. Now listen, I want to introduce my two car experts today. Oh it's Mark. It sounded like it sounded like me, like a replay of Anyway it was supposed to be Joe Biden. Okay, I want to introduce my two car experts, President Putin and President Zelenski. And then I got Deputy Trump, Deputy Vice President Trump on my right and any in any case, people, you know, it is really bad when you're doing something and everyone's waiting for you to f up. It is a

lot I don't care who you are, it's a lot of pressure. Now, Oh my god, it's a lot of pressure. No, No, what was that all about? Like he would all of a sudden stop and then look down and say, but it was Freddy krueger Man, I'm going to do it. I mean it was. It's spooky for a fact, Yeah, it's spooky, it is. But I don't like the way you make fun of this elderly gentleman. Yeah, that's true. Well you make fun of me Mark, Well that's do you think. Here's the thing,

though, Biden has not been kicked off of match dot com. That's the good point. You know how hard that would be. How do you get kicked off of a dating site for desperate people. I'll tell you how my profile was so good that other people used it for nefarious purposes. No, I think I think I think they when they met him that the women complained of fraud in the inducement and a false misrepresentation and all he had a picture of Brad Pitt up there we got sent to me, just mixed up with

inches. That was a problem. Now let's talk to David. Hello, David, what's happening with you? Man? What's going on? Hey? Tom, how are you doing? I'm doing good? What's happening. Yeah, good, Hey, So, yeah, I just wanted to get some exposure to uh to an event that happened to me. So I'm an entrepreneur, and I just registered a new LLC company within the Colorio Security or Secretary of State website. Okay, just happened to get a piece of mail that

looked incredible. It says, yeah, if you want to do you want to request a form for a certificate of good standing and a checkup seventy dollars to this. Yeah, yeah, yeah, yeah, you know. You know what though, here here's the thing. As soon as you and I register businesses, not quite a bit, but now and then so I just did an LLC not long ago, and and I don't know, somebody might

They must sell. They sell the data obviously, because absolutely, because I get like banking banks that want me to open up a checking account, credit cards that want to extend me credit for the company. And then the other one is keeping your corporate records. Now. But but what David's talking about, it's not as scam as you know. It's basically it's valid. They will send it to you for seventy bucks, but you can download it on the Secretary of State. That's exactly right, Mark, in five minutes.

The certificate of good standing you can download now. I happen to in one of my investment portfolios have some royal gas and oil royalties. And I am forever getting emails and snail mail from people who say, you have some kind of registry. You know, you have a limited time or or five days or third notice you must register your securities or just me your royalties in this registry. Right, And then in small print somewhere on there, it says

it's no official. In other words, it's just somebody started a registry and then they charge you to be on it. It's crazy, all of the things out there, just I mean, it's it is weird. And like Mark said, if you pay them, they will send you a certificate of good standing. Oh sure, yeah, isn't that weird? What company? What do they call themselves? Yeah? So, and this is the interesting part, right, because usually it's unnamed and I unidentified, but this one

was very specifically named, very specifically identified at an address, right. And so this particular company is called Colorado Corporate Certificates, and you look them up and their addresses in Colorado. I bet it's dot dot us. I bet it's uh now it's a dot com actually okay, so so so people out there listening, the only true government sites literally end in g o V dot gov, not dot us dot us. Almost anybody can get, yeah for

sure. And that's where to Mark's point, there's I mean, the it's public information, so anybody can access this, uh the information when you register in LLC and you can see some of the documentation. But that that's where they prey on you, right, And it's it and again it's it's did you hesitate? Did you were you going to send it in at first?

Well, because well it's caught my attention, right, And and that's where yes, I thought, oh, maybe I didn't have a particular fee that I paid or something, or I need to pay a fee for for a yearly base, but which you do need to do. But it's it's one of those things where yeah, they'll and I'm sure they'll actually send you the certificate that they can get free from the web and that you can get and that everyone can get any but you see, I still I call it a

scam. It's not technically a scam, but it's a scam. You know. I mean, it's it's just eving and and that that that fliny right, you know what. So I was talking to my partner and we were we were even joking about sending like a glitter bomb or something to the ad. But but yeah, I thought better of that. But what I do, Yeah, I have fun sometimes with people, like I mean, I get all kinds of stuff I I like. I like not glitter bombs.

But I say things to people sometimes when they catch me on the phone on a bad day and I'll say, you know, you have to do that. I said, I don't want to. And they said, but you know, there's a penalty, and I said, penalize me. Please triple it for me. And you know, or or if you think I owe something, come after me, you know, come after me. I want you to. In fact, I want to go to court. I miss

court. It's just so crazy anyway. Bottom line, a certificate of good standing can be downloaded at any time, at any time, and there is only one legit report and it's a hidden tax for corps and LLCs, and that is this little card that used to be a card they send you and you fill it out, but now you go online and every year you have to fill out an updated card on your business entity. Now they pass it into law, and it's just a secret tax, that's all it is.

Because you pay five or ten bucks for that renewal and that's and if you don't do it, you're in delinquent status and you don't get a certificate of good standing. But that is the biggest crock of crap I've ever seen. And it's it's a part of the state and I think it even predated Polis. It's been there where you have to do that, you have to do that thing and said and and here's another deep dark secret. Anyone can go in to your corporate record and file a document. Anyone, anyone. Now

you must put down and they don't verify it. Who is it that has authorization to file this? Who are you? You put your name down and you pay the fee, but it doesn't matter. You can you can change someone's LLC name to Mickey Mouse or whatever. It's amazing to me, how Lucy goosey. These online systems are three oh three seven one three talk three oh three seven one three eight two five five. Now we we are talking about yes, deputy done, okay, And what is what we'll do it

after a break? What is the follow up on? Remember about the woman who's going to be evictedd after she had lived in a place for years and years? Yeah? Yeah, yeah, okay, let's talk about that. Did you call it a trailer? No? No, no, no, it was an apartment. And what do you know about They say, every single every single AT and T customer, not one was left out, had all of their text records. I didn't know they kept records. Oh my god, who do I pay? They they downloaded all my text records?

Uh? Oh, anyway, I'm just kidding. I don't text anything. I wouldn't say, well, yes I do, and Mark, you would be rested for your text to me. I'm telling you anyway. So I don't I don't know if that's true what you're saying. I don't know yet. Well that's what it says, you know, whether it's true or not. I see they had a data breach that was pretty high, but I don't see that they got the text were the text But I don't know that

that's specifically texts records were downloaded. Now, when it says text records, is it who you text or what you text and and really I want to I don't know. I want to ask everybody something. First of all, if you text something you don't want to see online or you don't want to see public, then don't text it. Have you ever texted I had someone? I had someone in that building. I'm not going to say who it was, but he was a very high up and the iHeart building tell me

something that he was told by one of the main people in iHeart. Never put anything in writing, not in text, not an email. And that's smart talk. And it's not because it's wrong, it's the way it can be interpreted. But obviously you know you never put anything in an email or in a text, no matter who your friend is or anyone, that you don't want to be made public. And here's what it used to be. If you did, if you did a screw those pictures Suzanne sent to me,

she shouldn't have that's her. Oh never. Never, even if it's your own that's right. Even if it's your own wife or children, or it's your relatives and you think you're doing you know, a dirty joke or some stupid slur, you can't do that stuff. Now here's the deal. These there's no there's no going away. That's the problem. Everything you've ever done wrong is still there. Now the popularity goes down a bit, but

everyone can just do a deep search and find anything. It used to be when you did something and you screwed up, right, Like when I used to be on the air on TV and if I had to screw up, it would be done. Every once in a while we'd have a blooper reel. But but it died at the station. Now everything is out there forever, everything, everything, And it's so it is so important to tell your

kids that too. Man. These teenagers have no clue. Man. Yeah, this whole sexing thing walking in no, no, that's a sexting thing is so outrageously dangerous. And the snapchats. People think snapchats go away is not a big deal. You can screenshot everyone you get. One of the biggest scams is when they get these teenage boys to think they're talking to a lovely young lady. I know, and it turns out to be a scam, and there have been suicides because of it. They threaten too. I

know. It's so sible. Listen, this is a serious note. I'm keeping cool today and hydration and all that. I mean, it really is, especially for older people like me and older and people think I got a trivia question around that, But I want to just say this real quick. Eight eight eight Heating dot Com. Let me tell you about these guys. Now, we have a lot of good people on a referral list. You know, Garrett and his team. They'll go out and they do have an

emergent is the service response for heat. And they're not going to lie to you ever or try to sell you something you don't need. And that's eight eight eight Heating dot Com. Hi, Tom Martinez here at three ZHO three seven one three talks seven one three eight two five five. Frank Brand, the real estate man, is doing market valuations of homes to tell you what they will sell for in this market, taking it into consideration all of the factors. And he does it as a really a public service. Now,

people say, why would someone do this for you? And I want to explain this because he wants to gather information about the entire market. Why well, if somebody calls him to list, he can say, you know what, there were some comps over here, some comps over there. He gets smarter and better for it, but also he provides a service for you. And if you decide that's really what I can get for this house I want to sell it. Maybe you'll use him, maybe not, But that's truly

what he does. And there's nothing wrong with companies having benefiting from services they provide in the long run. But that is a true service to you free of charge. You don't have to pay anyone. You just ask him and he bases it on thirty years of experience three h three nine two zero sixteen twenty two Frank drandreal estate man dot com. Mike has a comment on privacy. We were talking about text messaging and emails and anything else online. It's

there forever there is nothing private. I can find out anything about anybody at any time, and so can you. Mike, go ahead, Yeah, I listened to you on the Heart radio app. And you know how they have advertisements on that. Well, I don't know if you see him Ober this a couple of months ago. You had this elder lead woman who was moving and the moving company destroyeder Bose radio. Yes, yes, Bose Radio, that's right. Yeah, And I and the next day what pops up

on the advertisement Bose advertisement for radio sound systems. Yeah, that's normal though. Yeah, but it was on yours. You're saying, it's on my phone. I heard it, but I was listening to you. Yeah, I know what you're saying. So it hurt it and it cataloged it. So we're being listened to all the time. I know. I can't tell you how many times I've talked about stuff and then it came up on my search. Yeah. But a lot of people think it's just a coincidence.

Of course not. When you install a lot of these apps, you agree to let the phone listen to you and advertise to you. That's crazy, and Mike, thank you for that experience. Now, there have been cases where you're listening, like he was, to a radio show and you're you're Alexis hears it. Now, they may not order something, although they have in the past that's happened, but it does think you're thinking about it and will send Amazon adds to you. So it's crazy now, Rita, Yes,

what's going on with you? Rita? Well, I have an issue that's costing me ten thousand, five hundred and ninety seven dollars. How the hell did you figure ten thy nine hundred and seventy whatever, five hundred and seventy How is it costing you that? Well, we had hired someone to come and stain the patio floor, and that was in twenty three. Now this is a concrete patio floor, correct and okay? And so you hired a contractor to stain it. And what happened? They came in September and

they applied the stain. I went to the winter months and made this around May April and May I started noticing that the stain was separating from the concrete and there were bubbles. It just looked like somebody had come along with us. Oh, so the stain started, It didn't penetrate deep into the concrete.

Huh correct? Okay, Then what happened? So May the second I sent an email explaining to the owner that after trying to reach her by the way for three times, I had tried to reach her and she did not respond. So I left a message and still did not hear. And then I said, now, how did you find how did you find this company? To begin? Recommended? Recommended by a friend? Yes, okay, and this friend actually used him. No, then why did they recommend them?

Because they had heard about them? Through neighbors. It was my friend's neighbor had heard about seal Wise. And so okay, it's called seal Wise, correct F E A L W I V E. And and this seal Wise who is it? You've said her? Who is her? Victoria More is the owner. And yes, and this is in Colorado Springs, okay, and I believe she purchased the business from her father in law. Now tell me where this, tell me where this money comes in? This? Uh? This ten thousand? Hey hey real quick, tom, so you

understand hold on please, seal Wise is all over the country. A franchise. Yeah, they're a franchise, and they're concrete coding. Just so you know, it's not just that there's more than one. Yeah. I kind of figure that when I was looking at so anyway, what happened then? So they did the job and we paid it. Wait was this a ten thousand dollars job? Yes, sir, what the hell for staining concrete?

You paid ten grand? Well wait just a minute, Well we had the driveway was powerwashed as well, and the sidewalks in the front of the house they were powerwashed, but they were not sealed. The patio was powerwashed and sealed with stain. That's still not worth ten grand. Powerwashing is a few hundred bucks. I don't even know. Okay, so where are we going with this? What happened then? Okay? So on May the second, twenty twenty four, I sent her an email indicating that I tried to call

her three times and I've had no response. The damage on the patio needed to be addressed and taken care of by the company, and please do this immediately, your company card says or your business card says, floors done right? Well, okay, well, let's just skip to the let's skip to the chase. Here. Are they going to do it or not? I have not heard from them. There's been no response. It's obviously not done right. It's it is. It is bubbling. Do you have pictures of

this? Pardon? Do you have pictures of this defect? You didn't get it done. You didn't get it fixed yet? Right, correct. I've had two concrete people come to give me an estimate. What did they say? What did they say it would cost to fix? Well, they were shocked to hear the price, like you were. But they did say that it is a costly work a project. I mean you mean to fix it. Yes, well, what you would have to do basically, it's not going to be that costly. It would be you would have to do concrete

coding. You would get a good company in there to grind it down and just do a coding, not a stain. Stains don't work unless that concrete is porous enough. A lot of concrete is sealed and you're not going to get a good grip of the stain. So, as I said, we need to have somebody call these clowns or this Victoria in Colorado Springs at seal Wise. So hey, Kachina, let's look at the case load and give

it to someone. Go what were you saying, Rita? The email that I sent gives you all that information her address, name, phone, and is your information on there for us to call you? Oh? Yes, it is all right. Let's do this. Let's figure this out, or see if Kelly can get them to come on the air. Right now, Kitchina, let's try to call seal Wise down in Colorado Springs sea al w I ze hold on and we'll we'll figure out what we can do here.

Three oh three seven one three talk three oh three seven one three eight two five five. Pro bid Energy Solar done right. If you want to have solar systems installed, serviced, repaired and guaranteed. Probid Energy dot com. I'm Tom Martinez here three oh three seven one three talk seven one three h two five five okay Tom, Yeah, take line six. Oh we do. And who is that is that? Victoria from the Oh that's wonderful. We so appreciate when businesses come on. Hi, Victoria, thank you so

much. I'm Tom and we Rita called and said, basically, she hired you guys at seal Wise to do her patios and it's bubbling, and she wondered about her warranty. Yeah, of course, so I don't believe we have a signed warranty for her job. I went out there last month. Yeah, to take a look at it. Uh huh, got some pictures and everything. Personally in the pictures I have, I don't see bubbling. Oh really followed up. I'm looking at it on June twenty seventh. Yeah,

but see if we could. I sent her an email. I wanted to follow up with you on your back patio. I believe the best solution is to remove the areas where the steeler is coming off and fading reapply to stay that use a different topical seiler. What are your thoughts on that solution? And Victoria, did you get an answer to that? I have not. The only thing I got was yesterday saying just said, I mean it's kind of a long email from her, but just that I need to follow

up by July twenty sixth. May I ask you, Victoria, you said a couple of things I just wanted to ask you about. You said, So, you guys did the job there, and you prep the con From what I heard, you prep it then then then you stain it, then you seal it. Yeah. So the product that we used on Rita's job is a penetrated steeler. So we come out and we pressure was washed the entire surface and I think the specific areas that she's earn't happy with are the

back patio. So yeah, because okay, so did you you did see some areas though that some areas that were fading? Yes, for sure. Definitely a couple of areas that are are fading out color wise. Now why do you feel they faded? You know, I and I called our supply about that because we haven't had this issue before. Yeah, supposedly from the pictures I have, there's some chalkiness, so like calcium deposits in the concrete that I believe are causing the sealer not to adhere as well as it should.

But do you think a redo of the job would correct it? So that's why I think using a different topical sealer would be a better solution than the product we used previously. And did your supplier agree with that? Yeah? Okay, that's very logical. But may I ask you something here? Victoria said that she's willing to redo the areas that are fading or where the sealer is failing. Excuse me, not the sealer, the stain. Why don't you at least give them an opportunity to correct this? Truthfully, that's

what I was trying to work for ever since. May Let's try it. I mean, let's try it. I mean, you can't go wrong giving them the opportunity to fix it and then see what happens. Because she sounds willing to do it. You said you hadn't heard from her though, and she said she sent you this sea correct when did you send that email? Victoria? It was but Victoria knows that we've had that issue before with phone calls as she says that she's tried to call and sent me texts and sent

me some mail and I've not received any of it yet. She has received mine. That's what I don't understand. It is super strange. I'm not one hundred why you're not getting them, which is why you're a memory. Well, let's put it this way. She was she was willing to come on and talk about it, so that means something I mean, and she's saying she wants to do it, So why don't you, Why don't you

call? You have her number? Why don't you call her right now and figure it out and see and at least give it a chance, Rita, We can always uh address this if it doesn't work. But I mean, yeah, you know, you can't fault someone when they say we want to redo it right the areas that are failing, So let's get them together, Kachina. Make sure they have the number, and we'll do it. Three all three seven one three eight two five five. Hey Tom Martinez here,

three all three seven one three talk. Eric's got a question about swapping out an engine, and is that usually what you do when you talk about nowadays a rebuilt engine or re manufactured engine. They don't. They don't usually take yours, rebuild it and put it back in. Right. Isn't it usually a swap? Usually? Typically yes, Yeah, unless you're getting some sort of special build. Would there be any reason you would keep your block and

just rebuilding. Well, some of your classic guys that want to keeping numbers anyway, Eric, go ahead, what's going on? Eric? Hey? How you doing? I am new to Colorado and I am having a very hard time finding a custom shop. I have a lot of these vehicles, and right now I have a twenty twenty two range Rover and I have a brand new complete Healthcat drive train. I know it's expensive. I don't care, but I can't find a shop that can. No, wait a minute

for me. You're you're going to put a Hellcat into a range Rover. That's correct? Wow, Actually that's not such a bad idea because range Rover sucks and you will actually improve it. The thing with the range Rover is you drive it until it's out of warranty, then you sell it. Yep. Yeah. By the way, range rovers are very good looking vehicles. I mean I absolutely yeah, and they have nice trim inside. I really think they're nice. I just wish they they made them better. I mean

they're nice vehicles. Now, hold on, Eric, So this Hellcat drive train you have, will it fit? I'm just curious. Oh it's a complete modification. I mean it's electronics to the Yeah. Oh my god, yeah, I have the computer transmission, brand new engine. Let me explain something to you though. I'm really happy you called us. Where are you from California? And I've had a lot of custom stuff down in California. I just don't want to transport it back and forth. Okay, let me

tell you something. You are prime to be ripped off in this state. There are so many custom places that take vehicles and promise you the world. They don't do any work. You get buried and then you're done. I mean you are. It is so smart that you called because you really need to check these people out and will help you if we find anyone, because it's difficult to find a good custom shop. And here's the problem. The

guys that really know how to do the work. A lot of them do know how to do the work, but they don't know how to run a business, and they just take money and they don't account for I mean, they really just get into cash flow and they keep deposits and they don't mean to be crooks, and they are. Then you have the ones that don't know squat about doing the work, and they are crooks, okay. And then you have the legit shops, these hot rod shops, and they are

few and far between. So you know, some of the places you find some good hot rod shops are at car shows, and I call them hot rod shops. They're custom shops. You guys know any Come on, man, don't I mean the two that I've known over the years are all retired. Yeah I know, they're my age and older. Tennessee, Yeah, Tennessee will do it place in California. I would almost ship it, to be honest with you. But you know these guys, you know them right well. I've had a BMW M three. I had a BMW five V

ten put in one and that company did a great job. Let me ask you something, seriously, how much will you have invested in this range Rover? What years the range Rover twenty two twenty two, so one hundred and five thousand and then probably thirty for the motor. Why would you do this? I'm just curious he likes it. Man, I know, but come on, because rain Gever's the best looking issue be on the market, always has been. Well. Yeah, by the way, the newer ones are

I love what's that new one? That that the Defender or whatever, or with the sport. There's some really nice looking new No, it's the sleek body style just underpowered. The warranty sucks, but you like it. You don't like g wagons? I love g wagons, but had one wife had one. Don't like it? Yeah, yeah, but anyway, I can't find a place he'll do it. I mean money usually not the issue.

I just mean if anyone's listening, and you can continue listening, if anyone's listening, and you know, truly of a shop, personal experience and all, I give us a call. Uh, you can call three oh three Martino three oh three sixty seven eight four sixty six or three oh three seven to one three talk seven one three eight two five five. And man, so do you have all the components right now? Everything? Okay? And so you don't do work yourself? Do you in detailing? No? I

whacked my own. Yeah yeah, hell cat engine and I can't wow, where did you get the Hellcat that that drive train. What year is that? It's brand It was an eighteen. It's brand new and it's all created. Holy crap, I didn't know that. You can buy him as a big kit Oh my god. So what else could you put on a hell Cat? Well, you can put it in anything you want. I mean, just have to have the money to do. The adaptation has to be crazy. Yeah. Well the BMW that put a V ten in a M

three that was like a sixty grand but it runs. Do you ever get your money out of them? Or do you keep them? Oh no, I take a beating. Beating. You know. Years ago there was a guy and this was a similar thing to the range Rover. The Jaguars, to me are some of the most beautiful cars made, or they used to

be, but they were the lousiest cars for drive trains and electrics. Right, So this guy was making Jaguars, but Jaguars back in the day and putting them on Fords and and it made a great car, a great car. Now. I have something that I found this morning that will blow your mind. If you're after you hang up, you might want to listen. This has to do with brand new, remanufactured, brand new parts Mustangs from the sixties, including the Cobra that did the Shelby's, the Cobras and and

I'm telling you you won't believe them. They're brand new cars coming up. Need advice, so you don't have come running. Just as fast as we can, Shooter's gonna help coming, man. This is the Troubleshooter Show. No Tom Martino, Hey, Tom Martino here, Welcome to the show. Three zero three seven one three talks three oh three seven one three eight two five five. It's Car Friday. We're talking about cars, problems, questions, complaining to anything on your mind. And I'm looking for that. I

had that email earlier on new Mustangs being offered brand new Mustangs. Yes, they're remanufactured new parts. It's not done by for somehow, this company bought the rights to all of the Mustangs to remanufacture and tool new parts. So it's not an old car that they took and restored. It is a brand new car, but made exactly to the specs of the used of the old Mustangs. Now I'm looking for this damn thing. I was being hit up by email to order one and I can't find it. But it was and

I'm still looking, but I can recall it. The models. What do you think the model started at? This is full a brand new car delivered and we're talking about outrageous horsepower, but all none of no new electronics or anything is it's it's a vintage car made new. What do you think forty five? Really? What do you think, Kevin? I don't know. I found the name. It's Redvology Cars. Yes, yes, yes, yes, okay, Now don't tell them how much? Mark? What do

you say? How much? Well? I don't understand what they do, So tell me what they do again. They're may being building, they're real, Like if I wanted nineteen sixty five, Yeah, sixty seven is what they're doing, sixty six sixty sevens And they do brand new cars, brand new cars, brand new cars, brand new Well okay, but of course they still have to live up to emissions and all of that. Right, Well, of course they do. You know it's it's I don't know,

one hundred grand. They start at two hundred and sixty, holy moly, and they can't they can't keep up with the orders. I don't think I have found a uh or someone called in and Shannon talk to him. There's a place in Fort Lupton called Uptown Speed Shop and they do exactly what that guy's looking for, and it looks like they do a good job. Oh the guy that called in about uh, he wants to he wants to lay a range Rover on top of a hell Cat. Yeah, this guy,

this can you imagine doing up? They'll even help you with concepts, fabrication in the whole bit, and you have a hell Cat under that. How many horsepower is that they are? Drive centered? Yeah? Can they beat Corbette? No? Right? Yeah, come on, Oh yeah, they're close. Really, they can't beat a model Ash, well, not in the first you know court, you know, probably two hundred yards, but they'll catch him in the end. Yeah, yeah, you can't. The

electric cars are just outrageous. They wouldn't even catch a plaid though, not even in the end. That's a whole different. Yeah. I mean they're they're built for they're like a three hundred twenty nine thousand for Shelby GT. A Shelby GT. Three hundred twenty nine thousand. You have to really love

a Mustang. Yeah, and really, as I remember, a lot of boneheads drove Mustang, so you don't think they would have grown up to have enough money to buy one of these, if they're appealing to the bone heads that you used to like them. Well, they were originally called the poor man's muscle car. Yeah, like a beetle. But they were like these, No, they weren't dopers. They were more like they were greasers and they were drinkers. But they weren't dopers. Back the must Actually that was

more not so much the Mustang. Maybe the chargers. You know, the chargers were the the guys with the T shirt with a cigarette pack in the upper sleeve. You know, they would roll up, or the old Chevyes of fifty five fifty six Chevies. Do you remember these people? Yeah? Yeah, I mean do you remember? I mean I grew up in a town that was filled with them. And but but they all, they all were attracted to these muscle cars. The road Runner was a big deal,

remember the road Runner. Those are cars the s s Yeah yeah, yeah. And anyway, that's now sounding like Biden here though, I better get to Travis. Anyway, Hey is what does Travis want to talk about? You didn't put us call up there? Just tell me. Yeah, okay, so explain this problem, doc? Okay, Well, We got a call from Jesse that his mother had been living in an apartment for ten years and they lived together and they wait, he she's been there for ten years.

They're both on the lease. He was in a year ago and both on the lease now. He says, some of the tenants and the manager have it out for him. Now they're being evicted, right. So I called up and spoke to Alison Trembley, who is the public relations directed for Denver Housing Authority. She did some research, she looked it up. She said there's no eviction and no money due. She doesn't understand what he's talking about. Really, that's what she told me. They're not being evicted.

According to her, there's a zero balance, they don't know any money, and as far as she can see, there was never an eviction. So I've been trying to get in touch with him for the past two days and he keeps going to voicemail. So I'm not sure what's going on. Okay, So that was the manager you talked to. Yeah, I spoke to not the manager. I spoke to the public relations Okay, director for the Denver Housing Authority. Oh oh oh oh, why that's part of Denver Housing

authorities. Okay, so she was very helpful, took the information and got back to me with you. You know, we've had a lot of success lately and you've you've hitten some home runs. They are getting the right people, so that's good to know. Okay, let's talk to Travis. He has a I'm in on these custom car shops. Go ahead, what's happening now much? I just I have a neighbor with the YouTube channel, and this is what he does all the time, and he does a really good

job. He does. And he just built the Magnum wagon with the hellcap motor, all little drive. He had disassembled the car one, took all the wiring out, repainted it, put it all back together. And the reason I feel like he's safe is and seeing in three days he got sixty five thousand views on his channel. And here's what I want to know. Here's what I want to know. Aren't you asking for trouble when you do stuff like that? I mean, I know people can do meticulous work,

but when you make a Frankenstein car, aren't you asked? Of course? Sure, yes, yeah, but I mean we're car guys like that. But it's not the kind of thing you're going to put, you know, twenty thirty forty thousand miles on. It's just it's a weekend. Well, the other thing is too this is an individual, so you've got risks as far as insurance and if anything goes wrong, you know, he's left himself exposed. Well yeah, because you got to find a special stated value policy

or something. I think he's insured because of this. What's the name of his shop man, what's the name. Well, he just does all this at his house for an individual at a time. Wow, it's part of his YouTube channel. But I mean he's the only stuff that's one hundred and fifty thousand dollars and up. He doesn't do anything normal. But I know

a guy who put a machine shop in his house. He doesn't live in Denver, but he put a machine shop in his house and he started out by doing projects for himself, and he got so good at it that his reputation went around and people would say to him because he has this big garage, but it's all at his residence, an oversized lot, and he has a machine shum. So people will get a hold of him and say,

could you do this for me? Maybe it's kind of like that. So he doesn't really have a business per se, but he'll take one project at a time and he go ahead. He does. And I don't think putting the motor in the vehicle of the hard part. It's not just a motor, bro You're talking about the entire drive training. That's what I was going to say. He seems to be the electrical engineer for Dodge wiring, because that's where the problem for Dodge people come in is the wiring is so different

than like a Chevy. Not really, not really. I mean everything's all of them are a little different, but they're not like out of the universe different. Everybody is doing a Chevy. A lot of people aren't doing these Dodges because of the dependability that they, you know, the American dependability. Really think about a g Wagon with a Chevy under it like a you know. I mean, what I'm saying is it's not that Mercedes isn't deependable, it's just too costly. My God in Heaven, the parts and all of

that. And performance. No, the performance was pretty good on at you Wagon, I would say. But in any case, thanks for that conversation, Travis. It is car day today, right, so those Mustangs, though, you got to be crazy to pay that for that. Now it's not a used car, though, now it's way better than a restored car when you REMA. Yeah, but that could be said about anybody's hobby and stuff. So I mean, if that's what people were really the honey,

come on. You know. When I moved to Colorado, I was driving into I seventy and we had the dogs and everything in the car, and I remember seeing the mountains and I look up at I seventy and I said, I'm in Colorado. And then I looked to the right and there's this place on I seventy. Off of I seventy, you could see the sign, and I said, I'm now in heaven. It was called Univer and Univer they're still there. They've been there for years. They did something really

weird. They went out like this company did, and they bought the rights to seven aircraft from the nineteen thirties on. So these aircrafts are no longer being built. And when they bought the rights, they bought the drawings, the stamps, the machining, everything for originally manufactured parts. So I always

loved these things called air coups. Er Coupe and I had a few and I said, now that I know, that's right there in my backyard because I used to order from them all over, I went and got to know them, and I went out and bought an air coop, but only for one thing. The data plate that's all I wanted. And the mpinage this is the small little part around the seats. That's it. I literally was

insane. I bought every single part brand new from univer and then had a brand new engine built brand Now Universe doesn't do the engines, they do parts. But anyway, I had new wings. I have new everything. It's new, new landing, here, new every it's brand new. But I have a nineteen forty six data plan and I put that all together and I did that about twenty five twenty three. I went to Oshkosh with it. That's a data plane, meaning you know, the you have to be certified.

You can't just build a plane. If I want to build a plane, it won't be certified. It'd be experimental. But I didn't want an experimental plane. I wanted a real plane, a certified aircraft, right, and so I bought So you have to build around something gotcha. You can't like if you're building a if you take a historic home and you can only tear it down to a certain extent and it's no longer. Okay. So this is a brand new nineteen forty six airpoil. It was brand new twenty

years ago. Then I took it and it was cool and I won prizes. But I am so stupid and buried in that thing. Never ever in a million years would I get the money out. Ever would I get the money out of it. I don't know why I did it. I just loved it so much. It was a hobby for me. It took me three years and that was it. But but that's why you did it. You love building a plane, that's right, and so but so that's what these guys are doing with mustangs. So, like Mark said, I guess

it's all what you're into. I mean, like, who, well, and I'll give you another one you were into. And I mean, I know you love animals, but my god, horses, yeah, and holy moly are they expensive. The air and people have horses and you know they ride them occasionally, but my goodness, now you can get a horse for free, and you still can't afford it. No. But see, that's

the worst thing to do. If you're going to get a horse, get a good one, because you're going to spend the same exact amount on a good one or a broken down one, and the good one will last long or if you want to look at it from a pure standpoint like that. But the problem with horses, and somebody once told me this, don't buy anything that eats when you sleep. Oh I at kehou dot com. Hey Tom Martin out here at three three seven one three talk three out three seven

one three eight two five five. Compass Insurance Group. We'll do your insurance check up for the asking. All you have to do is call them at three oh three nine ninety six nine thousand and make sure you're not paying too much for insurance and that you're not under insured. That's the worst thing in the world. That's three oh three nine ninety six nine thousand. Now, today's car Day. We've been talking about cars, talking about vintage stuff and

building stuff and anyway. It's it's really uh, the hot rod world is really insane. You know. We were talking about expensive hobbies and stuff. Now I've heard of people with boats that I never knew they could spend that much. I mean, I'm talking about they call them. Why do they call them cigarette boats? Why do they call them? That? Shape? The shape, just the general shape. But those boats I never realized can be near a million dollars. Did you know that super fast? Yeah?

Those racing Oh my god. And then they have, you know, well the four world drive industry in this city. You know, the guys are constantly modifying Jeep, brand new Jeeps. You know, they'll take a seventy thousand miles Wrangler and take it over to the shopman drive. Now you know. You know I told you I liked I like the look of a g Wagon. I like the look of a Jeep. I just don't like the Jeep. I like the look of a Jeep. And I've always wondered about

customizing one of those. I mean, that could be a pretty cool vehicle. Did they ride pretty well now, the newer ones? Or are they they're still a little rough? No, they're not bad. They're not bad. Better than the older ones. Yeah, now you know, And speaking about customizing, I always had a d and then they stopped making them. But I wanted Rollie to get me one of those Avalanches one of the newer, but they stopped making them, and so I don't want an older one.

But Avalanches, to me, were almost the perfect vehicle. Think about it has a gentleman pickup, it has a nice cover, it has a I'd like to put a back on it, a bit like it just seems like such a cool vehicle I wish. I don't know why they stopped. I can't imagine why they stopped making them. It to me, it always amazes me that certain vehicles that I believe are so popular they stop making. Now what about Mark, Did you ever look at the electric Mustang? Somebody

wrote to me about that. I don't like any of those, man, I'm a Tesla guy. Yeah. Well, and you're a Tesla guy with good reason, because they're the proven technology that came out first and did most research and most everyone hires testing. You're rid of the Avalanche, by the way, is following a two point six sales decline in twenty eleven. Really, the Avalanche was stopped, simple as that. So it was the sales decline. I thought they were so popular, that's the thing. Were they

good cars? Guys? It was basically a Chevy truck. Oh, that's all over. Yeah, it was built on the suburban frame. I didn't know that on the suburban frame. That's solid. Yeah, Tahoe Suburban. And years ago, one of the things in Colorado one of the most popular vehicles. It wasn't the one you see now, but it was called a grand wagon. Ear oh jeep. We have them now. They're gorgeous. Yeah, but the ones now, yeah they are. They're kind of cool

right now. And you're right because they are doing a little bit of a throwback. They went through this normal suv look for a while and now they're getting more squared like they used to be. But remember the older ones had the fake wood sides and stuff. And then and then there were station wagons that had those wood sides as well. Yeah. Christ what was that one Toyota made. Guys? Had everybody liked the land cruiser? Yeah, oh my god, the original hold on. Now there's a number of them,

the original jeep type they don't make. No, that was the most popular land cruiser. It looked like a Safari vehicle, like a g wagon or like a g And then there's another one called the FJ Cruiser, which is popular. But I heard they stopped making that now, why that was the one I was talking about. That's beautiful. The FJ is beautiful. I love that vehicle and I would buy one of those. I think if they if they were new, they don't buy it. They don't make him anymore,

I don't think. But the new Toyota land Cruisers are just SUVs, you know, I mean, they're Toyota. They're probably good quality, but well, it's a different clientele. People Back in the day they wanted the rugged four wheel drive type vehicle. Now they want smooth. Yeah, that's right. And so you know when you were talking about jeep modifications, yea, when we usually get up to Moab like once a year. Holy crap, man, I've seen quarter of a million dollar ones. What quarter jeeps?

Are you kidding me? I've seen one where they extend them. They start basically with I don't even probably the Jeep logo and then build something that holds like twelve people. I know, I know, I know. Okay, So listen to this. Speaking of luxury items or things that have a brand name that's associated with luxury, they did a survey here of luxury items of all US adults. Now that doesn't mean they ask what I mean, is all demos Okay, then they broke them down, but all demos of

adult Americans believe that there are regular options. Just seventy percent believe there are regular options every bit as good as the luxury or or top brands. Thirty percent believe you need the top brand. I'm in one of those categories who believe you don't need the popular brands. You can find if you shout. Now, that doesn't mean all everything is created equally, but it does mean I believe a lot of these so called up upscale brand names and luxury items

have rested on their laurels. They have become a thing because if you look, for example, a certain purses or cut logs and stuff that if you look at the quality, the quality is no better than a lot of the knockoffs. I mean, truly, they're not, and there's no way to justify it any longer except for the intellectual property. I think what's happened to them is that the quality brands have always maintained equality, and the outside brands

have caught up to that. That's what it is, That's exactly what it is. So then the extra quality or the luxury items don't seem so luxury anymore. I would argue that. I'd say it's distribution. There was a point not long ago where if you wanted a pair of Levi's you'd have to go to like Macy's or somewhere. Now you can buy Levi's at Walmart, Costco, Sam's Club, online, Amazon, you can buy them everywhere. So I think really distribution is what's changed. Well, yeah, but the

but the ball brands have gotten better too. It's about two different things, Mark, Yeah, yeah, no, no, no, we're not because Levi's probably makes Costco brand jeans now, but they have the Levi's label on them, right, or they have Kirkland. No, they have Kirkland on them. That's exactly what I'm saying. There are a lot of those kinds

of things. That's a whole different ballgame. You're right, there are a lot of people who who will make their brand name and then out the back door do a label for someone, or they'll white label so people can put their own label on it. So in any case, as far as luxury items, thirty percent of hold on Tom. I mean, you bet back in the day you were somewhat And I'm saying way back. You were into

some luxury items that most of us, you know, weren't. And I mean when you were on the news, you had to wear a nice suit. Sometimes fine, some of these high high price attorneys and stuff. I don't want my attorneys showing up to court and to see your suit. I'm going to tell you the God's honest truth. I mean, this is just the truth. When I was in my load up phase and I was making money in my load up phase, I was a slave to having crap because

I thought that it meant success. I'm just being real serious. I hate watches. I don't even have one now. But when I bought one back in the what did I have to buy? Well, we a Rolex that's exactly right, and I couldn't care less about it. I really personally was a phony because I don't care about it. But I bought it. Now that's the worst kind of right, that's the worst kind of buying because it's a total waste. I didn't care about it. And the only thing I

cared about, I truly cared about, was if a vehicle lasted. But I also wanted it to say something. And then I'm just saying and this is why, Because when I was growing up, No, but you love you love like your aircraft and your busy. Yeah, but my aircraft. Aircraft had nothing to do with status, zero to do with it. It has to do with fun and a passion and working on them and fun. So but a lot of the stuff I bought was for the name because I when I was grown up poor, I think I'm going to have one of

those some days. And so even though I could buy a wash, it would keep time and be beautiful. I wanted to roly and and and I called it the load up phase. But here's what's really cool is eventually I didn't give a damn and then you do the shedding phase, right, you can't shed fast enough? And and I think the thing about luxury brands, Yeah, there were times when it meant something, But most of the time, I swear to God, if people are honest, they do it to

impress others. Hi, Tom Martinez here three all three seven one three talk three all three seven one three eight two five five. Let's continue with the madness. Gene, what's going on with you? Gene? Welcome, what's happening? Well, it's been three months that our drier has not been repaired. Wait a minute, is it under warranty? Yes, sir, it was. Well why wasn't it repaired? Why is it taking three months? Well, we don't know, Tom, I have pages and page to start.

About May the third, we called series. My husband's pulling it up in the afternoon. We had no phone calls, no text of anything. My husband, he's the guy driving off in his truck. We live in a residential neighborhood. So this is not like a police you know, high speed. Hold on a second, now, are I need to ask a couple of questions. Are you saying that it was never even looked at for three months, or they looked at it and they're waiting for parts or what

sir. No, they came out and looked at it. Yes, they ordered, and then they said they ordered parts. They wouldn't come out until all the parts were here. We told them the parts were here. They still and they say they're going to show up, but they don't. And they say, oh, well we're gonna take you. So you do have the parts right now? Yes, sir, we've had the parts for over a month. Now. That's ridiculous, that's totally Yeah, honestly, I mean I have pages and pages. I am my calendar. I'm I'm a

retired nurse. Okay, and I know our take progress, no date them times. Okay, I know it's important. So this is what I do. Okay. My end and I are in our seventies. I am retired, but he still works. Yeah, he had missed four at least four days staying home because I am slightly handicapped. I can't go running up and down the stairs. I have a hip and joint problem. Okay, So he comes home because the dryer in the washing the dryer in the basement.

He goes down, all right, so sorry, Yeah, on five seven, they were supposed to come in. They didn't show up. No call or text. We got people's names, Russell then, I Zie feel then or Nesto is a text. Why don't we just you know, they should just get you a new one if they're not going to fix it. Well, they put part they put some of the parts in. But the one text said I'll come back and he gave me work cell phone number. However, the stuff that still needs to be done, it needs to be finished.

There's a timer and a thermometer will switch dally that need to be put back in and then it should work because they put in a new motor, a new fan, and the door handle needed to be replaced. But that's you know, that's a very that's not a big item. How old is this machine? Yeah? This this machine is maybe two years old. That's ridiculous. That's ridiculous. Okay, So anyway, let's see five eight okay. Rescheduled through five fourteen one to five pm, and he arrived at three

twenty. He departed at three forty three. He said the motor was shot, needs to re order parts. We'll be back next week to repair it. We talked to this guy. He says, no, you better not do the service agreement. The next point. We're scheduled for five twenty two in the afternoon. All right, hold on, let's let's do this. Do we still have an angel over at Sears or someone we can talk to? Kachina, I do not believe so, I don't think. I mean it's Sears, man. I thought we had someone. There is only one

brick and mortar store in the state of Colorada. Well, no, Sears is it's Sears. To trust me. They're the dinosaur too. They're a dinosaur. They're they're they're gone. But how about and we get somebody. Let's try to get somebody to call over there for you and try to stir them up. Let's do that. Hold on again. We were we have been promised. We have gone on the website. We have taken pictures of the website that says your appointment time is I got you, And then they

do and then they don't show up. Okay, hold hold on, I'm going to get hold on. We're going to get deputy doctor call over there to seers and see what the hell they can do for you. All right, I don't mind. I don't blame you for being frustrated. Hi, Tom Martino here three O three seven one three talk seven one three eight two five five. All right, what is on your mind today? And how

can we help you? As car day? And we don't have a lot of time in this hour, but I want you to get your calls in with any problems, questions and complaints three all three seven one three talk three all three seven one three eight two five five, And we have our car experts in today. I do have a few texts. I'm sorry I've neglected them. Let me get to them right now. Okay, hold on there. Okay, so we have one text here speaking of the hell Cat.

Somebody wants to know. Can you still get manual shifting cars? Most of the time they're special order, but yes, so they're not just on the showroom or they're not on the lot. Yeah, most of the time you have to special order those. But you know it's more popular inside, you know, some of the sporty vehicles like that. Here's my opinion that you can't shift better than these new automatics. Do you think you can? I mean, seriously, most people say they want manual shifts, think they can

get more power. Do you think that's even possible anymore? And I mean I've tried a few, and I mean, how do you beat it? No, I mean I don't think you can. I think you're right. Some of the durability factors may be a part of it. You know, you can definitely put more power through a stick shift than you can do an automatic because you have fewer moving parts that it's gear to gear. You don't have the clutches, you don't have the have a lot of the wear items

if they're going to break down when you push power. But you do have a clutch You have clutch packs, yes, not internal clutches yet. Oh okay, okay, okay, okay. So did they last longer if taken care of it? Definitely? All right? Now another one here about hold on, let me see where the heck was that? Okay? Do you find that there is anything anyone can do to extend the life of their paint?

I don't know why anyone would ask this. I have not seen a bad car or ship paint or bubble or any bad paint ever in Colorado. Is this out of state? Maybe? Because, I mean, do we even have paint problems at all anymore? I mean, keep it back east now, I mean, with the way finishes are made, have you seen any rusted cars lately? No? The finish is so much better than us twenty years. Aspel is no longer. Rest about. The only thing you

can do was protected from the sun. That's going to be the hardest abuse to it. So well, Washington, wax it. I mean there's magic. Yeah, keep it in the garage, put a cover on it. Yeah, well, some covers, God damn it. You gotta be careful. Yeah. And uh, somebody asked about something to boost power for injectors. You guys mentioned products all the time. They they forget the is it are they talking about? PPG B? What is it called g P BG? Oh BG? Okay, you're right BG that I was thinking about paint

by the way pp Okay. So now are they really what they're cracked up to be? Do they? And why are they so good? Because they make so much different stuff? Well, the biggest thing is their additive packages they put together are so superior, you know, thegent But everything that you guys use people can buy. Yes, you can consume local AutoZone AutoZone yep, because they said they thought there were some of them possibly only available to shops. Is that possible? I never get which one that used to be

there years ago? Yeah? Okay, So now basically everyone can get anything, right, yes, yeah, google it? You know you can get on Amazon. Okay? And uh, I noticed a trend online. I hesitate to bring it up. In fact, maybe I'll bring it up next hour on this Some of these European pharmacies are doing right now that I think you're going to find fascinating. Fascinating, especially if you're on drugs and you're

spending a lot of money so we'll talk about that coming up. I'm Tom Martine three oh three seven to one three talk seven one three eight two five five Yeah, ad news, need advice, so you don't have the come running just sus fast as we can show. Shooter's gonna help. Come man, This is the Troubleshooter Show. No Tom Martino, Hi, Tom Martino here, Welcome to the show. We are here to solve problems, answer

questions, and take complaints. Make your life just a little easier. This hour brought to you by waterpros dot net for the best water systems at the lowest prices. Get great drinking water for just fourteen hundred dollars at your kitchen sink. Triple filter reverse osmosis three oh three eighty six two five five five four. Welcome. Let's talk to Randy as a transmission question. We have

our experts here. We have Kevin Culkin from Sheridan Auto Tech, and we have Jeff Fick from Chimera Transmission, and we have Randy on the line talking about transmissions for a twenty twelve Honda accord. What's going on, man, Randy? Yeah, I've got twenty twelve hundred cord that I used for Uber got about two hundred and fifty thousand miles long, and I go into a shop to uh get the transmission to a change, and they said they wouldn't

do it because of the miles on the vehicle. When was the last time you did the transmission? Been a thirty thousand miles ago? What? And was it flushed then? No, it's never actually been. Yeah, we actually I was flushed at that time. But all I wanted to do is haven't dropped the old s food out? Put new to it in and they refused it. Okay, So why is that? Are they afraid? Yeah,

they're at that kind of millers. They're afraid that if anything goes wrong and they're going to come back and say it was working fine until you touched it. Why would it not work fine? What could they do? They really couldn't. They really couldn't. And on the Hondas, it's pretty much a drain and fill. When you do a service, you can't service the filter itself. It's actually internal to the case, so you're literally draining and filling it. So why they couldn't be blamed for anything? I mean,

if they see anything, they can point it out to him. You know, or if they do notice a burnoorder or whatever, then then refuse it. Can you put the old fluid back in? Say hey, you're coming down the pike. We don't want to be a part of this. But as a general rule, once you get you know, higher in mileage, most general repair and particularly fast looped places will not touch it. Would Joe? We do them all the time. Where are you locating, Randy,

I'm in north Yeah, well so well you would do Kevin? Would we do it? Sure all the time. Yeah, you're closer. Vic. We're just straight up with him. We tell them, you know, we don't. We can't be responsible for anything that happens to it. You know, with the fluid, because it's higher detergent, you can knock off different things. That's what happens for all particle purposes. You've already extended the left of that transmission blound what normal would be. But if he's doing it every

thirty there shouldn't be an issue. There shouldn't be a problem. Man, you got two hundred and fifty thousand miles. I'm going to get another hundred? Cool? Can he do that? Absolutely? He takes gi us how to take care of it. Have you had it from new Now? I bought it with one hundred and ten on it man, a little bit of luck and some you know, some maintenance. You bought it with one hundred and ten thousand miles. Yeah, I wouldn't. I didn't want to buy

a new car to burn up with uber miles. So I thought to use one of a good deal. I've been taking care of it. I wanted to Honda or Toyota. I got to Honda because it was a good deal. And there's other drivers I know they have this car that over three hundred six two thousand want that is incredible? Is that just because of that good well yeah, that's they pay extra for the big h on the on the grill the Honda they put it or it has quality, yes, and longevity

is it? Does Toyota have the same longevity? Very very similar? Kia no no, no warrant. Kid is a warranty car. So I mean you get the hundred under twenty and then you got a bail. Wow. But the thing about it is is that for a car to go that much, you've beat the system over and over and over again. So okay, So as far as the UH, as far as flushing as opposed to changing. What's the difference. What is a drain and fill? What is a

flush? When do you need a flush? Or is a flush just something that if you like this gentleman, do what every thirty thousand miles, He'll never need a flush, all right, He's just drain and fill. You know other vehicles where we actually do a conventional service where we're dropping a pan, changing a filter a flush, they're actually interrupting the cooler lines and basically

doing dialysis to the system, just changing out the fluid. Now, the biggest problem I see with that is unless they drop the pan, all that fluid has to go through the filter before it gets to that machine. So all that contaminant that they're saying that they're getting out of there is not getting out of there. It's trapped inside that system. So if you don't have a removable filter, you shouldn't flu USh. If you have to get to a point where your fluid is in such bad condition that you need to do

a flush, you haven't been doing your maintenance. So if you do it, so do regular matular amount of This is the most cost effective means you can use. Keeping that car on the road is no guarantee, but this is the most cost effective way you can try to maximize the longevity. Can a transmission usually last as long as an engine or longer. It can, but it is actually a weaker link to the vehicles. That's what I meant. So if all things are equal, you usually have to address the transmission

before the engine. Correct you'll have to address you know, engine components. But typically you know, having to do something like an engine or a transmission overhaul is much much more common than having to do the old diesel trucks and stuff. You go through two or three trainees for every motor. Michael, what's going on with you? Uh? Yeah, this is I got twenty

thirteen NIO and it runs. You look, oh, two hundred and two hundred and seven hundred, two hundred and seven hundred and thirteen miles two hundred thousand, two hundred seventy seven hundred right, yeah, two hundred thousand. Wow, I just flipted. I keep it up. It's beautiful. I mean I used it for our door dash. I worked for door dash, so I put have I changed by Oh even though I don't need to, I change it and I keep all night thrill it's up in there. How

often how often do you do your oil? I've been doing it for the last five years. And how long have you? No, no, no, What I mean is how often do you do it? Jeeves? And every time I have no extra money? Even though I got to oil said, they said, you don't even need that. Oun't just do it anyway? Mike? How long have you had the car? Wow? Oh, I think I got one year old. It was one year old when I got it. Oh my goodness, so you have really really done well?

How long do you plan on keeping it? As long as the engine runs? And it runs beautiful now except for one thing. It's starting to mess up on me, and I can't figure out what it is. What is that there's a run beautiful, but all the time anything happens. Was like when I come to a stoplight, or if I stop the car, and if I take off a little bit too quick, like well mount too quick, it'll start bagging out on met the ball out and the RPN to go

out, and it's like jerk and jerky. And the only way I can get rid of it is if I turn it off and turn it back out and it's running beautiful, a getting too I take off, come to a stop and take off to fast. Only do you take off too fast, you get hrky jerky, a lack of power, and then you have to reset it. What is that, Jeff? What is that? Well? I mean he said that the RPMs are going up, but the vehicle's not following those RPMs. So in all the words of the engines racing, but

it's not pulling. Is that what you said, Michael, that the engine races, the RPM wows up a little bit and the angel bug out? Okay, what do you think? More like a mass there flow or a throut, a position sense or something like that. Sturdy, not as simple as a clutch. No, it's not a madic in the miracle. A two hunard pack two hundred thousand miles CBT is unusual in and he's very very unusual. Yeah, he's done well with that, so that transmission could be

on the way out. Well, I don't want to cast any shadows on him, but yeah, that's overtime. Yeah. How how long do they normally last? You know, one hundred to one hundred and twenty five. We've had some of the replacements that we've put in because we couldn't get parts to build, so we've gotten dealer replacements and I've seen some of them those go out in a year. What yep? Now, Nissan is has been

changing their warranty program on some of them. They used to be a twelve twelve warranty on them, and now some of them are bumping them up to three years. So if he needs a transmission rebuild, what does that cost with that? On that one, he's probably looking somewhere around sixty five to seven. What what car that you and you want to He wouldn't put that into that car? Right? No? Oh? No, I mean it's a good running car. I love him, but why does Why does resetting

it help him? When he restarts it, he's just shutting it down and it just it goes back to zero whatever it was. The airflow sensor goes back to base and then it comes up again. Yeah, okay, all right, But in any case, Michael, you're on borrowed time, is what they're saying. That's basically what they're saying. Hey, I want to ask him something though, Hey, Michael, no one knows your last name, so be completely honest, man, do you ever door dashing, like

take someone's fry or pizza. You know, honestly, Tom, I'm gonna tell you the truth. Years ago, I used to be a chief. Are you in the prison? A couple of times? To be a chief, I gave my life. I would do. God, I haven't stolen as much of the candy bar for the twelve or five years now, Okay, I would not. I mean, do you think there do you think there are people from door dash that taste the food? I don't know, and I don't. I wouldn't teach your bags when you pick them up from

the grocery start or from the sun. Are staple shut? Yeah, that's true. They wasn't staple to staples and get into it. Maybe there's a couple, but I don't. I don't. Yeah, it doesn't seem like they have even time to do that crap, to open that up and steal some fries and come to think of it, you're right, those every time I've gotten food has been sealed and you want it to be. Yeah,

they're staple. So my god, a stapler is ninety nine sense. Just take a sip of your milkshake, Mark, take a what take a sip? Yeah, yeah, but they don't put the straw in it. That's the thing anyway, three oh three select they don't carry extra straws. So what do you think about the latest polls showing that Biden is uh almost where he's ahead of Trump? You know, I love different polls and everybody else on earth. Wait, are you guys seeing this a ten point spread?

Right? And what is it? It's Fox News, isn't it. That was Michigan? Okay, yeah, okay, it was Michigan, heavily demographic blue state. All right, people, I guess what time California they're ahead ten percent too. Oh you mean Biden's ahead ten percent in California? Yep, Well we got more coming up, folks. Hi, Tom Martino, you're a troubleshooter. Three zero three seven one three talks seven one three eight two five five. Let's uh talk about cars or any problem that you have.

There's another thing I'd like to talk about too, and that is something called d e I. Now that stands for diversity, equity and inclusion. Now, years ago, this is truly fascinating to me. Years ago, they wanted to get mainstream people everyone on board with this program. Okay, now by the way. On the surface, it sounds great, diversity of people and equity and inclusion. Who doesn't want that, right, But it became a political statement for wokeness DEI and to get a lot of they wanted

to get a lot of conservatives and rich people and investors on board. So they summoned a study by the way Blackrock, Well, Blackrock didn't really some of the study, but they used the study as their ammunition. And for those who want to know who Blackrock is, it's one of the largest money managers, or the largest in the entire world, and so it's basically who

runs the Democratic Party now Blackrock. Here's what's amazing about this company. Blackrock puts out advice on what makes a good investment and what makes a bad investment. Now, they used to do that totally based on fundamental financial matrix. That's what they did. That was it how much do you make, how much you spend, what's your research and development, what is your place in the marketplace, what is investor sentiment? You know, in other words,

fundamentals what makes your company a good investment? And people would follow, not just people who invest in Blackrock, but the entire financial industry went the way Blackrock told them to go. Then Blackrock, which is an amazing phenomenon. The leader of Blackrock, who is a die hard, woke liberal Democrat, wanted to change things and he wanted to do it by getting to someone's pocketbook.

So in their analysis, instead of doing just financial matrix, they added other things like what is their carbon footprint and what are they doing for climate change or to help the climate. And they're also ADDEDDI diversity, equity and inclusion. And Blackrock on its own started concluding investments are good or bad based on social issues as well as economic issues. So imagine that you could have

a screaming great company in all areas of finance and economics. But if they perceived you, and I mean perceived you to be top heavy with whites, or you didn't have enough women, or you did not do enough to combat climate change, then you were knocked down down a few notches when it came to investing, and as a result, market value for these companies hit the skids in some cases, so they were forced to institute programs to reduce carbon

and to fight climate change and to do DI in order to get into the good graces of Blackrock. That's social engineering. That's what that is. That's social engineering. So when people challenged Blackrock, they pointed to a study, the McKenzie study, and said, well, the McKenzie study showed that DEI is good for the company, and companies that have more DI are more profitable. And they went on to show that those companies, other companies who are

advanced in fighting climate change are also more profitable. So all of a sudden, these billionaires and these these investors and these investment advisors and all of these underlings not even associated with Blackrock started spreading around the buzz if you want to be profitable, you gotta be woke, you must take a social stand.

And then it started including lbgy TQSUVWXYZ whatever. I don't get these letters, and I don't want to insult people, but let's just say a to Z. So you have that, you have climate change, you have DEI, and any other social issue that Blackrock deemed as important for profitability now became it was for profit not social engineering. And I swear to god, the entire country started looking at things differently, Like people said, well, why would

bud Light make such a stupid mistake During National Women whatever. They were celebrating women, and they send this bud light to a transgender woman instead of any of the number of women, and they may so they ask why would they do that? And in other words, people also asked why would Disney make

such a big deal, why would these other companies do that? And the answer was they were sucking black rocks ass thinking we're going to be profitable and we want them to recommend us. And that's how you social engineer, and you put matrix in that have nothing to do with reality. Now why do I say it has nothing to do with reality? Yeah, but a lot of those companies tom have changed course, like Nike and Walmart, and almost

all of them have just completely gotten rid of the DEE. I was about to say that the peddlers of wokeness had a root awakening, because this so called McKenzie study that everyone based everything on was recently challenged and there were dozens and dozens of economic professors and academics who could not duplicate the findings using any data whatsoever. McKenzie's findings failed and they could not substantiate them when challenged. So all of that bs that we heard about, all of this being good

for business turned out to be lies? Aren't they when they have a fund like Blackrock has a fund and I know Texas pulled out the school Teachers' union of eight point five billion or something crazy if they actually lost money, aren't they also a fiduciary? Isn't it illegal to mislead people? Well, yeah, but Blackrock is pointing to a study the remember they're not. But really, long before that study, Blackrock was always citing social things as a driver

for investing. So what Blackrock was trying to do this, this liberal woke giant firm was trying to social engineer by basically saying to people, well, if your company doesn't lockstep in line with us, we're going to give it a bad rating and you're not going to get a lot of I swear, and your stockholdings are going to go down too because the value will go down.

And so black Rock has gotten into hot water over this kind of shenanigan, and they've recently been stepping away from environmental social governance wokeness for investing. I don't understand why there's not more lawsuits. Let's just take bud Light or any anything that is publicly traded they're supposed to do what's best, and I mean that what's best for the sheriffs, right, I don't care what it is. And when they make decisions that are not how come they're not held

accountable? Well, because the decisions are made believing that's going to help the company. No way, no way. Anybody that worked for bud Light would think mulaney was going to help that product line. Budline sold to people at NASCAR, And by the way, Target also took a big hit in values when they had that little transgender area for kids. Bud Light's still down till

this day. Bud Light is down over twenty five percent. In most other beer brands like Cores and michelob they're up anywhere from ten to twenty right, that's right. Yeah, So anyway, we got we gotta take a break. Three all three, seven to one three talk, Ted, You're up next. Okay, Ted, you have a two thousand and nine Kia Sorrento. Can you hang on for a second? All right, hang on, We'll be right back to you. Hi, Tom Martino, your troubleshooter.

Three all three seven one three talks seven one three and two five five. Ted has a question about two thousand and nine Kia Sorrento. What's going on, Ted, I, I kicked the car. It wasn't running, so I took it to a shop had a toad and the first shop said, and needs a new engine. So I took it to another shop. They said, yes, it needs a new engine. Yeah, I could probably find you one. So he found us one out of California. How many

miles were on that, I'm just curious. Originally it had about one hundred and twelve thousand miles. So just pass the warranty that covers everything you know on Akiya. Yeah, that's that ten year, one hundred thousand one. That's a great warranty. So anyway, what did what happened with the engine? Well, they said, I really didn't get an explanation why what happened to the original engine, just that it needed a new engine. So we agreed, come on, Wanning, California, come on two thousand dollars.

Wait a minute, they were going to do they were going to do a used engine. Yeah, and it was found leant in California that only had sixty eight thousand miles on it. Okay, but was that just for the engine or the installation too. Oh the installer. It cost me almost six thousand dollars to have this done. Okay, got it. We get the car back. It runs fine on the way home, and then I make up some for sale signs because we have other vehicles who don't need that and

we intend on selling it. So a couple of days go by, I finally get the for sale signs in it. We take it over to Walmart in Parker. It sits there for a couple of days. I get several calls on it. In fact, but because I'm asking ten thousand dollars for it with a used engine that only had sixty eight thousand miles, and it's a four wheel drive SUV, so I figure that's where ten grand? How is it? How is it running? How was it running? After the

job? It was perfect? But then we bring it back home and we go to dry the next day and it's got no power. All these lights come on, the airbag light, the four wheel drive low light. Yeah, what did it turn out to be? Man? What did that turn out to be? Well, we took it back and they still have the car Ego Automotive and then he tells how long has he had it? This time about three weeks. Okay, but and he told me there's a third This engine we bought came with a warranty, a one year warranty, but

it's with a third party insurance. Yeah, but this doesn't sound like an engine problem. Had you had a used engine put in the car and then those other those other symptoms you explained don't sound like an engine something more like a voltage issue, you know, when you're having that many lights come on

at one time. Yeah, have you ever had the jump? Since I haven't ob one, you know, tess thing and I plugged it in and it gave me a callde for a switch, So Ted Ted, Ted, listen, if you had a used engine put in there, okay, and it was running and now you have some other problems, it's probably related to that. But it doesn't mean the engine is bad, right, So I don't understand. Oh, I'd like to know if I can get my money back for this and just go get my car back, your money back for

the engine. Yeah, how could you ever get your money back for an engine? How? Over what Ted? What you're saying doesn't make sense. You had them pull out the old engine and put in another one. Now assuming they really did that, Okay, they did the work. Now you had some complications, Okay, they should probably fix those complications if it came as a result of the change it. Yeah, what are they saying is wrong with it? Well, there's the cam shaft or the the timing belt.

Oh wait, I mean they're saying they're saying there's something wrong with the engine. Yes, okay, okay, you didn't explain that before. You explained electrical problems, so so there is something wrong with the engine itself, right, But when I took it back, I just told them, well, the airbag light's on and the four wheel drive low light is on. And then they told you you have a problem in the engine. Right after a few weeks, what did they And they said, there's something wrong with

the camshaft. Well, it's I misspoked on that. It's the timing chain, okay, and that seems about out right if that had about sixty thousand miles on it used, Yeah, not so much, not so much. They don't have to be changed, no, no, And they wouldn't change that as part of a normal used engine. Did they say that's the only thing wrong with them? Probably? Fair? And they're waiting for the third party insurer to know if they're going to cover the parts or we got to

pay for them. Okay, that's what I want to know. Now, when you bought this used engine, did you what did they tell you the warranty was? They didn't till last week? Okay, but ted, did you ask about a warranty? I mean, you know, you have some responsibility in this. So when you took that in there and they said you need to use you need another engine. We found a used engine. We found a used engine and we can install it and it's going to cost this

much money. Did you ask about a warranty? Yeah? Yeah, Okay, where's the warranty? What does the warranty say? Well, he said it was covered for a year, but then I find out just last week that it's the third party. He probably bought it from LKQ. Where did do you know where you bought the un No, that's where I would go,

you know, that's how that's how the warranty works. When we buy an engine and sell it to a customer used engine, used engine, LKQ is the nationwide warranty for it. But I don't wait for them to tell me how to deal with my customer. I take care of my customer, but Q will then reimburse me. Do you have the name of the warranty? No, they don't member which place? They don't say no, And it's not on any of my PaperWorks that I came from. The Eagle's a

big outfit. They're not going to screw around. What do you mean Eagle the place he had it done? Egout of motive? It was that said Parker, gep Eagle. I thought he said Ego out of moment. What's the name of the place you went to. It's Eagle Automotive in Parker. Oh. I've got about eight or ten stores. They're not going to play around with us. Okay, they're they're pretty good. Yeah, yeah, and I agree so far he's been legit. But I I called them to

find out what's going on. The woman tells me she'll have the man call. He never calls me. Yeah. We have to stop by there the other day to figure out what the hell. Yeah, hold on, I don't blame you for being upset not knowing what's going on. We're hold on a second. We'll see what we can do to help you out here. Hang on, Hi, Tom Martino here three oh three seven one three talk seven one three eight two five five. Now let's talk to what are we

gonna do about this place? Ted? We don't, we don't know. What are you sure? This place was called the Eagle Automotive. There's two places in Parker called Eagle, neither of which are the one I was thinking. Yeah, does your actual invoice say, Ted, who did you do business with? Motive and diesel? Yeah? That's what is a content? It's a different goal transmission automotive and diesel. It's an okay, okay, okay, So that's an independent shop. And do you have a copy of

your warranty? No, it just says used engine assembly engine has sixty eight K one year parts warranty. Okay, it does say that. That's good. That's good. That's good. So what do they say there? Now? What do they say about that one year parts warranty? Well, that they can you can't call them. I guess they just email, use email and of the third party and quick cotton, he said, normally they're quick on responding. But in MI. But you see, I don't think you

have to worry about that. I think they're the ones that have to warranty. If that's what your invoice says, I need you to send us. You know, Kelly, we can't handle this without looking at his invoice. I need to see what he's reading about that warranty. Yeah, ripped up news. You need advice so you don't have to come running. Just as stas as we can. Shooter's gonna help coming. This is the Troubleshooter Show. No Tom Martine, Hey Tom Martino here, welcome to the show.

It's car Friday. It's a crazy damn show. Do you realize we actually have two shows going on. You don't even know that. We got one on the air and went off there three oh three seven three talks seven one three eight two five five. Now listen. I know Ted's worried. I can hear it in his voice. I can hear his wife and and and here's the thing, Ted, I need to see the invoice. Here's the bottom line. You bought a used engine. Okay, Now, with a

used engine, you said, came a warranty. It sounds like the warranty is only warrantied for parts. It sounds like one of the parts probably went bad. And if it is, the timing chain here's the from what I just read, from not read from what you told me, it sounds like that that would be covered, but you'd probably have to pay for the labor for changing it out. That's the that's one of the risks in getting a used engine. However, if the problem is you want your money back,

I really can't help you with that. There is no money back guarantee unless they cheated you. I don't think they cheated you. I think, yeah, I don't think that. I think you bought a use I think you bought a used engine and you got the luck of the draw and you got now another issue. We don't know what that issue is, and we can have someone called down there and work with them to try to see what they can do to help you. There's no I think they should pay some of

the labor because it happens so quickly. Yes, I do too. I do too. So we can have someone. We say in there on the paper that I will send you that you have fifteen days or bring it back in fifteen by fifteen days for an inspection to backworking conditions. But no, we're so for one, what are you saying we have fifteen days to dispute it, I guess, But what do you mean to dispute it? What does that mean? To dispute it? We have it for If we have

it like for two months, we can't dispute it. You have fifteen days. No, I don't think there's a money are you saying like two week money back guarantee? Well, no, it's their thing in the paper here. Let me find it. Don't worry about it. I need to see it because I'm very confused. All I know is this, can we kachina? Can we give this the deputy dollar to help this guy over at that place. We're gonna make some calls for you. Okay, Now Jay's got

a comment on your situation. Jay, go ahead, what's your comment on his? Uh? His? Kiah? Hey Tom? Hey man? Multiple lights going on like that. Usually the computer is looking for grounds and I can't find him, so it turns on all kinds of different lights. Sounds like they mystic ground strap or a junction or a bunch of ground. Why are they telling him now he needs a timing belt? I mean change you're

guessing they might be guessing. They may not be that. If all this lights are popping on, you can almost bet with an engine and swap. Someone missed the ground strap or a junction block or all a lot of guys, what do you think? Sounds like it's possible. That's why I said vaultage, you know, vaultage ground At first, that's what the guy told us, but then they told him he needed some kind of timing. Jan

I'm wondering they're trying to take him for a ride. It could really be possible, because it terns like you need to sear up the first problem and there you know, and thank you. I recognize that you've called before with the stuff and I appreciate it. So we'll have to tell Deputy Dollar that to help him. Three oh three, seven to one three Talk Gary, Hi, Gary, what's going on? Hey Tom? I've been wanting to

call for a while on the following thing. It's two part, but one, I'm curious what you're Friday after and auto guys think about the boutique oils that are available, for example, An's Oil, Royal Purple, Schaeffer, et cetera. And then the second part of that question is is there anything to these DG products? Man, We talked about that too. Yeah, we talked about both these topics. We talked about the designer oil in previous shows, and then we just talked about BG today. So let's take BG

first, guys, But let's talk about BG in general. You have all kinds of BG products, yes, and you think they're solid. I like all of them. Yes, yeah, I've never had one fail on me. I mean between their and it's a lot of overkill. I had a conversation customer call just for this question too. But if you use full synthetic oils and everything else, why do you need MOA? But you don't need it, but it's just a little bit extra. What's MOA the motorol adadive.

I'm sorry, BG's motorol additive. So if you used the top of light oil, why would you need to put BG in it as well? You don't have to put it in, but I just think you get an extra level of protection for twelve bucks, you know, best twelve bucks spent. Now, as far as the designer oils, there's really nothing wrong with them. They're good synthetic oil. But they're not the best synthetic oil like they say, they're just good. They're all good right now, I don't

know. I mean the biggest thing I AM Oil did wrong is they're marketing. I mean, tell me of some guy's garage. The multi level right, yeah, so what do you not think about the product AMS Oil sell itself is probably one of, if they not the best oil on the market, whether it's it is truly it's a fantastic oil. Okay, So when you're sticking with the name brands themselves. But aren't most synthetics created equally, No, they definitely aren't. What do you like about ams oil so much?

It's well, they've got a much higher share rating, they've got a higher boiling point, they've got a better poor point, they have better lubrocity, they're overall probably the best mobile one can have a commercial operation use them, can you? Well yeah you can't. They're just very expensive. They're cost prohibitive to resell and everything else. But the Royal Purple was up there up there too, ye yeah, so it's Royal Purple. It's another oil.

You know who makes that one? I'm not who's who's at it is at a multi level marketing thing too. You can buy them that's made it while he was alive, so you know, and then mobile ones you know, right, up there, probably tied with Royal Purple and all ectual on the base that they start with. It was the first synthetic, wasn't it.

I believe. So I don't know. Yeah, so everyone has a synthetic now though every major brand, right, most authors and most of your auto part stores, you know, they carry a synthetic, and a lot of times if you look into it, they're actually rebranded from a major brand. Gary, what do you think have you used AMZ oil? Well, so I bought it use twenty twenty Honda Odyssey recently, and I because of

that purchase, I sort of stumbled on this subject. And I became rather convinced about Shaefer oil after reading about it and talking to a mechanic and boulder that I trust. And then my neighbor worked in the Audi Volkswagen dealership for a long time and he's pretty high on the BG products. And so I'm just trying to put two and two together and see what, you know, see what makes sense? The uh, the shape, I mean, it

seems to be fine, But how do you really know? I mean, you put it in your car and you drive right, you can't tell. No, it's a long game. It's definitely a long game. You don't know right away, you'll know in ten years. Yeah, but you're gonna be hard pressed to find a mechanic that doesn't like BEG products. Yeah. Okay. Well, the thing that makes me a little nervous about them, or maybe not nervous that the suspect might be better, is the is there

uh there their their mechanic use of payback. You know, you give them a little the little silver discs in the in the cans and stuff, and they get they get kickbacks on that, so you know it's a quarter. I agree they might be good, but there's also that aspect of it where there there's definitely a financial incentive to sell the product. I don't know if they still do that, do they? I couldn't tell you the last time I even found one of the coins. No, I haven't seen one of

those in a long time. You know, ha k can there's a silver there's a no, there was a gold one in there that was worth a dollar and the others are worth a quarter. So what does that mean? What is that? Well, it's just the mechanic can get a kickback from the no when the dealer comes out to restock the shelf. He'll pay them for Oh, it's just pocket change for the mechanic. It doesn't amount to anything. Okay, Well, anyway, thanks for calling Gary. So Susan

has a Hyundai. Go ahead, Susan, Oh hello, Hi, I'm very nervous. I didn't on the okay, so the radio. So let's help you out here. What's the issue with your engine? Okay? So try to make a very long, complicated story short. Yeah, September twentieth of last year, my engine went into limp mode and how to check engine light go on around the Royal Gorge area three hours away from my Oh, I was coming back from visiting my sister. Had to have it towed five

an eighty dollar bill had it Tota Rapaho, Hyundai Rapo. I had it for five months. Why five months? Well, mechanic issues, management, I don't know. I got the run around for a lot of things. God my car also corporate hun Day. I got a new engine eventually. Oh good, Yes, So got it at the end of February March area. I have on my notes. I'm in my car, so I don't have them with me, but around Februar March area when I got it I knew it didn't seem right. It felt different. Everybody's like, well,

you had a loaner for five months, Da da da da da. It was a little nicer cars than my car, more power whatever, so I kind of blew it off. Well. During that time, I also had to have another toe because they gave it back to me and I got stranded on two twenty five during rush hour for two and a half hours on a front so they gave me a loaner car. So that's how I got a

loaner car for five months. I went back to visit my sister with my granddaughter a couple of weeks ago, same area around the Royal Gorge area. My check engine light came back on the same area. Avoid that area. I know. I was really nervous too, and we were joking about being getting broken down to we we shouldn't have done that either, But hold on, how many miles on the new engine? Well they it's still they never you said they replaced it. You said they replaced it. Yeah, so

they kept it at the I'm got about fifty seven thousand miles totally. When it went into the UH in September is around fifty one thousand miles. No, No, I'm asking the new ende. She's got about six thousand on it. Okay, okay, yeah, all right, good, So you got a brand new engine in that thing, So what's going on? Okay? So then I get it back and I and I'm made an appointment because I'm I have one car. My daughter's out of town. I'm using her

car. I take it to Planet Hyundai finally, because I'm just I need to find somewhere away from this area I live in Aurora. Planet has been amazing. They have found they found three things wrong with it and then finally a fourth thing wrong with it from the installation of the other thing. That's all been taken care of. Where do we stand? Where do we stand today? Susan. I'm waiting for it to get the last exhaust mount done,

and I'm expecting it today. But my problem is with Corporate Hyundai because my case manager, I have a case two case numbers actually open with them. They said I can get reimbursed for car payments or rental cars. They said I can get reimbursed for both my toes. And that's what I'm looking for. And because the check engine light came on and the previous case manager said they can't pay me it because it's opened again. Are still ongoing,

which it turned out to be the same thing. But I've asked to talk to a supervisor. I can't get a hold of anything. Okay, hold on, I think I think, hold on, hold on, I got to take this. Hold on, We'll come right back to you. I think we can sum this up pretty quickly and maybe make some phone calls. I'm talking to Joseph Canna right now, a certified financial planner, and we're talking about the guaranteed pension annuity that he thinks is great for you for retirement,

and so do many other people who have him. And you know, I'm going to full transparency. I bought one myself. Deputy doc has one, and there's a place I believe in everyone's portfolio for a portion of this. And Joe, what do you like about it? Or no? Jordan, I'm sorry? Is Jordan's his son? Both, Jase. It happens

all the time. But the point of it is is mailbox money. You know this, If you adopt knows this, you have money that comes in every month, month in, month out, and you don't have to worry about that stream of income running out unlike a regular four one K, unlike stocks, bonds and regular iras. You know, that is the fear is did I save enough money or will this pay me for the rest of my life? With our guarantee pension account, that gets that fear way income for

life. And if there's anything left over, you say it best, they'll leave it on the table, right, it goes to your family, that's right. And one of these things we want to talk about is they can do it at a younger age and contribute to it for for over the years, or they can convert maybe a lump sum of money they have or inherited. Correct. Yeah, and any retirement accounts. I've been seeing a lot more younger people starting retirement accounts earlier because we're seeing parents, We're seeing the

solid security dilemmas that's going to be coming up. You know. These is why if you have any four one K from old employers, if you have any iras and inheritance, like you said, get that money still earning some growth in the market booth, get protection from the losses. And that's what

this guarantee pension account does. Yeah, and when we say guarantees by the way, it's guaranteed not to lose any principle, guaranteed not to lose any gain along the way, and then guaranteed income three all three seven seven nine sixty six hundred three all three seven seven nine sixty six zero zero My Money, Myway dot com. Hey, And speaking of retirement type of stuff,

what about estate planning? Do you have an estate plan, a will, a trust, maybe a combination of those, or maybe you want to do that. How do you want to pass on what you own? What you have, your investments, your collectibles, you're even some maybe motor vehicles or how what do you want to do with your business? Kiel and Park handles this kind of law a state planning, And here's how Kiel and Park does it, and I love the way they do it. Keel and Park.

What they do is take a look at everything you have, free of charge, your entire estate, and then they put together a plan and some recommendations and give you a flat rate price on implementing it. You can do as much or as little as you want, but it's all complimentary to find out what you need. Nine seven zero eight one eight eight one nine eight law KP dot com Hi, Tom Martine, you're a troubleshooter three all three seven one three talk three oh three seven one three eight two five five. So

I think it boils down to this suason. A lot of times when people have warranty work done, they are sometimes reimburse consequential expenses. Is that really what we're talking about? It all boils down to that your car's being fixed, but you're not getting reimbursed. Is that right? Correct? I have two toes and I was told that I need to get reimbursed from and I was told for that by a Hyundai roadside that they would reimburse probably. Well,

they're pretty good people. But I want to know is how much? How much is the uh the whole total? Oh that's a good question, because I do can't do it in my head really fast. Reason. I mean just roughly, so five eighty two forty for toes and five months of three hundred and twenty five car payments. That about twenty five hundred doc did instantly. Okay, And what's the last word you heard about that? Did you submit a spreadsheet? Uh? No, but I submitted the required documents

through Hyundai Corporate, through the case manager. And what did they say, well, last I spoke to the last they were going to look at it, and then they said they had to wait until the car's finished where it's at currently, which I totally understand. I got a call from uh Anika earlier this week and she was she just was, she was not very very friendly at all, and well, did they say they would pay it?

What did they say about it? Well, she told me that I was finishing that they were going to close this out, and she was talking about one rental and I'm like, well, that's not the whole story. So did she say to submit it to me? No, she just she just said she called me back on Friday, and she hasn't yet to call me back. I called the next day to talk to a supervisor, a different case manager, and they told me they called me went back within twenty four

hours, and they haven't done that. Yesterday at noon was twenty four hours. And then I called where my car's at and they still are working on it. So I don't know where she got that the car was completed. I just want to make sure that they don't give me a run around. I need to know where things stand. I don't know where anything stands as far as getting reimbursed. Okay, do you have one contact right now there? Yeah? When you call him, you call this person your case worker.

Is it the same one you have case manager? No, I've had three. So your latest case case manager. You have a name and a phone number I have? Yes? I yes. And if you call that latest case manager and say two things, One when can I expect reimbursement? And two do you understand my car is still being worked on? What will

they say? I haven't. I was waiting for her to call me today and she hasn't called me yet, and personally, I really don't want to speak to her because she's very confident and this her is not your case manager, right, Yes, it is my case manager. Oh, I thought you said him. I'm sorry, or speak to her? I know. So Annaka called me earlier this week I think it was Tuesday, and said my car's done. But she wouldn't answer any of my questions, and I

felt like I was trying to get the run around of some sort. And I said, listen, all right, I don't want to talk to you, she said. I said, can I talk to someone else? She said, there's no one else in this company that I can talk to other than her. I tried the next day to call another case manager see if they can help me. They said, absolutely not the only person in coffee. No, that's okay, that's okay. I mean, I just don't know why you're not getting answers, like when you say, just flat out

what about this expense or this expense? What does she say? The first time we've talked together to each other, it was not good. She wouldn't tell me anything other than the fact that But did she say we're not paying those expenses? No, Hey, Susan, got make a suggestion. Why don't you see if she has an email? So you have something in writing? And you know, yeah, by the way, she does she have an email? Probably, I don't know what it is. I only talked

to her once I called them. And how did you submit her? How did you submit the expenses you have via email? Through the guidance to Hyundai, through the guidance of the instructions of my very first case manager told me what to do once once I got the information. So you submitted all of that so far already? Yes. Then the second case manager called me and said, we don't have these attachments. I said, really, because I thought I attached them, and she goes, oh, I need to check

again and i'll let you know. Well, then last Friday, when I found out I had more problems, it was the last time I talked to myself. Okay, so right now you don't really know what they have and what they done. I don't know what's yeah, and I don't know technically my car's not been closed out yet either. Maybe that's why she's not calling me back or answering I won't. I don't want to talk to her, Okay, I just want to talk to someone else. But but she is

your case manager. Yeah, I guess I would. Wait. You know, she's like she said, they can't do anything until the car is done and delivered. So once the car is delivered, and then if it goes a week without any kind of information, then I would start to say, so, when is the car is going to be done? Hopefully today? Okay? Well no, they said they anticipated the part to come in yesterday

and it should be done today. I sent a text approximately forty five minutes ago just saying, hey, I'm just saying just to get my car back. I just wonder where it stands and I did get an unknown caller while I was on hold. I don't know if that was them or not or anybody, but I didn't answer it. Here's what I want you to do. I'm going to mark this down right now here. Here's really I think what Kevin said is so logical. I think what we need to do is

this, you're looking, let's get your make sure your car's done. What if you have a call back once she gets the car. That's exactly what we're gonna do. I'm gonna mark this pending here. And what I'm saying is get your car and then and then organize your expenses so we can see exactly what it is and then will help you. We'll call for you. You know, we've had good luck with Hyundai. I don't think you're going

to have a problem. I really don't unless there were some ridiculous expenses you're trying to get and it doesn't sound like no. And maybe possibly one other Uber and that I had to take last weekend because I had no car for the entire weekend. And then what do they say about Uber? Usually they say a rental car or a car payment, not both. That's the thing but this is a whole difference. That's my other question, and I guess

I can. And by the way, just so you know, I know this, you're not going to get both the car payment and your rental. Even know the car payment was a long time ago and now this is kind of the same. But you're going to only get You're going to get one or the other. If you were renting a car, they're going to pay for your rental. Okay, if you were. My car payments are higher than any ubers and rentals that I put out currently, so that's like those

the car payments. Okay, so you're not charging for the rentals, No, I did pay. You can't have both, is what I'm saying. If they pay for it, if they pay your car payment, you have to pay everything else. If they pay your rental and your Uber, then then they pay your rental and your Uber. That you might be confusing them. They're not going to pay for everything. I understand that, but that was I'm thinking it as two separate issues, which turned into be a continuous

issue. Right. I thought this was a completely separate issue. But they still only pay one or the other. Okay, So then and then my question for you, is do I attack on another another car payment because I've been out of the car for two weeks, or do I know you have for whatever time you're without the car. If you're without the car for a full month, that month's car payment. If you're without the car for two weeks. I don't know if they would partial it. I don't know how

they can't. I don't know. But you don't take okay, you don't take the whole month. And I get I understand that. I'm just saying. And by the way, Hyundai's probably the only one that does consequential damages. So I loved Hyundai, and I just I've not had this car has not been good for me because on top of all this, my anxiety of it getting stolen, my previous car getting stolen, and all the break ins that it happens on this car has not been good either. So are you

going to go for your car payment? Yeah? Okay, all right, listen, call us back. I got all my notes here. Call us back and we'll I have all our notes here three h three seven to one to three talks one three eight two five five. So, guys, I don't know of any other manufacturer I don't know if you guys do. Do you know of any other manufacturers that pay expenses? No, not at all, the ones on more else. Yeah, I've never heard of such a

thing. And they haven't really given people a hard time unless they try to milk it. I do know. They don't like paying for ride share. They'd rather you rent a car, I guess, unless it's going to be a day or so, but or a car payment. But you don't get all three. Okay, you're gonna get one or the other. Uh, you're you're not going to get all three. You can't pile them up. You don't get the car payment. And then they pay for your rental.

They'll they'll pay for your rental if it's reasonable, or your car payment. In fact, I think they can pay whichever is less. I mean, I really do. But again I don't have that in front of me. It's been a while since I actually read the terms and conditions. Hello Tom Martino here in three oh three seven to one three talk three h three seven to one three eight two five five. So a word about warranties with everything everything, no matter where it is, what it is, most of the

time, warranties will not pay for loss of use. Most of the time, warranties won't pay for any kind of consequential expenses as a result of loss of use. Lately, that's been a big problem too, because insurance won't pay for it either unless it was a car accident. And the biggest problem, guys, I think we can admit over the last year or so, has been the length of time it takes your cars fixed. It's the length of time the lack of available parts. I don't understand. What can we

still blame COVID for goodness? I think a lot of the companies actually learned that they don't have to inventory in order to keep you money. Yeah, they can still make same money by having the long goo. They're not paying taxes at all. This inventory they're holding on to. We can bring it in from Sacramento, we can bring it in from Cleveland. We've still got it. So what you're saying is they learned that they're going to make the

same spread and it might just take a little longer. But once that pipeline is filled, they well, the pipeline is what it is now. They're not going to fix it. No, I mean once it's filled, meaning if there's a two week delay, there's a two week delay. If there's two months, there's two months. But they keep orders coming in and people are still making money and people are becoming more accustomed to it. I mean

it's almost impossible even normal service at a dealer. At a dealer, sometimes they won't even schedule you in unless they know what parts they need yep. Or they have one session where they look at your car. And unless it's just normal like the grease and lube and all that and the oil change, but if it's something else, sometimes they want to look at the car and then they say, look, you can drive it until we can fix it. Yeah, until the pot's coming. Much more if you can drive it.

Have you guys ever had people do that? Oh? Sure, where you'd order a part and then let them take the car until you're done. A lot of times we can't do that because we have to disassembly. Yeah, oh good. What kills us is we've got a car now stranded on the lift for a week, so we're not right, you can't. You can take it off the lift and put it in your car. No, if it's give a lot of front wheel drives, you're pulling the whole subframe, cradle out of there. You must have spend four or five hours.

What are the worst parts to get right now? You know it's hit and miss because it's not all the same stuff. Brakes and belts and hoses, all regular right, all good stuff, spark plugs, wires all that. Yeah, we generally have more problems with Toyota parts in particular. But you know, for example, Deputy Dollar, I've got his son's car in my shop right now. It's just a simple seal, but it's dealer specific.

I ordered it a week ago. I still got his car a seal, a seal, and so the car has to sit there until it's done. I can't take it apart. I can't strand the lift man. That stuff's been an insurance on the other end forever. Because of COVID, they don't have adjusters that come out anymore. Everything's over the phone. Anything. What would you have that's insurance related? Hit curbs, oh, things of that sort with you, you know, chassis frame, that's that kind of work.

Okay. Somebody wants to know here about parasitic drag. That's meaning the batteries are draining. What are these people go away in the winter. What do they need for their battery? Battery tender and that won't overcook it or anything. No, they're very specific and they're electronic now, so they're really

accurate. Right. You can put it a two as it'll turn itself off and on and yeah, and you just tender it because if you're going to be gone for two months or three months, you're you're going to have a problem or disconnect the battery. Huh. I never thought of that. Well, what's what's the downside to that? Well, you can have issues with arcing taking it off and putting it on, but once it's disconnected, nothing will drain that. No, there's nothing to drain it, nothing that you

there's nothing that you need to leave. It's not connected anything. No. But what I mean is is there anything you would need? I guess not. You would just reset your clocks and although nowadays aren't they all set by GPS, a lot of them are automatic that decides to disconnect this battery. Just please make sure it's the negative. Yes, yeah, that can be a big problem. And do you have you seen the new jumper cables that you can hook up any side to any sign. Okay, they're pretty cool.

So does not color coded nothing. You just go two and you go two, and it automatically senses what it should be and flip flops. They go through a center, a center a circuit board. Right, so it's like a round thing and the round thing has two cables coming out the left and two cables coming out the right, right long one. So you just hook them up and they search polarity and pick the right one instantly without hurting anything. Well and similar to keeping jumper cables in your car in case of

emergency. I mean now they actually have small boxes that you can charge up at home like a cell phone, like a charging block. Yeah, but it will actually jump start your car. Oh cool? So but but so that has cables on it, cables on it, yep. So okay, so it's a it's a charger, yes, well a jumper and they make larger ones for diesel pickups. But you know, you know you can.

So how do you keep that charged like it is a cigarette lighter or the twelve O port Yeah, or you know every six months, take it in the house and plug it in around There are no cars that come with that. Does something you buy after market? Yeah? I mean it's similar so they don't leak like in my briefcase. I have a little uh cell phone block for exact travel and we have more coming up. By the way,

Grossman Wellness dot Com Grossman Wellness dot Com for your concierge medicine. A monthly fee gets you all your your prescriptions, your blood work every three months, your consultations, and your supplements. It's a wonderful program. Grossman Wellness dot Com. So, guys, speaking of the extreme heat, let's talk about this. I was told once that does more harmer in your car than cold.

Absolutely right, most definitely. So what do we do? Is there anything people have to do or with most cars and we're not going to have any problems? Well, no, I mean you want to make sure you primarily your coolant. You want to make sure and you'd be surprised. I guess how many people don't even think about cooler. And it's not even just the level. It does deteriorate, it does break down, it does get contaminated in it. So you do want to do flushes to make sure that

that cool is work. You want that coolant to be up to snuff, so to speak. You want it and are those testers any good that you put in the expansion take a pull out. It's just a gravity. Yeah, you don't think it good, it's a start. Yeah, okay, you want to check PAHs, you want to take a lot of different things. But it's also you want airflow, so the fans have got to be working. You know, you got is it? Does it take it to all? What else in addition to cool and how about hoses and belts?

Yes, definitely yeah, in any little leaks, yeah, it's usually just a little squeeze. Make sure they're not getting sponge of soft you don't se any bubbles? Okay? And then is there any visual you can do on hoses or belt like isn't there a fabric or like cord you can see in a belt or not seeing that it's way too far gone, I'm way too okay. Yeah, but but you want to You don't want any visible cracks

either, do you on those? No? Definitely not. So you also want to make sure you don't see any areas that are bulging so where we're okay, like an aneurysm. Seriously really so hoses can do that? Sure, any stains where you may have somebody who texted and wanted to know, is vapor locks still a thing? No? No, why is that because of the high pressure fuel systems. So most of the older cars that had it, what we would do is put a high pressure electric pump on it,

over pump the vapor. Okay, so now we have all this high pressure. So yeah, it's it's not an issue. And then if somebody else wants to know, does your car perform better with certain fuels during heat or it may not matter? Too much? Alcohol will be a problem with too much heat, Yes, because it evaporates. Yes, just the higher flashpoint or you get less performance, or you get no driveability and less performance. Yes, but don't they alter those fuels in the hot weather and only

they're only in the winter. Yes, But how do you know? Okay? And what's the difference between MTB and alcohol and ethanol? What what do they use in car? Do they still use mtbe? That was an additive, That was an additive years ago? So right now is ethanol the main deal right now? As far as additive? Pretty much? I think that's

what you do. Have a lot of stations out there now that do offer ethanol fat free fuels that you can get, and the particularly I mean you pay about the same, if not more than premium for it, but it And one quick question somebody who has that Arizona question about the winter. Can they keep fuel in the car the whole winter? Yes, no problem, It'll be stable announcements all right. I'm Tom Martino. That's shared in auto

tech dot com, transmissions Denver dot com. And if you need help, information or referrals, you can always call three oh three Martino three oh three six two seven eight four six six