The Troubleshooter 4-5-24

Yeah, ripped up news didn't need advice, so you don't have come running. Just as fast as we can, Shooter's gonna help come man. Six is the Troubleshooter Show. Now, Tom Martino, Hi, Tom Martino here, Welcome to the show. Three O three seven one three talks is my number three oh three seven one three eight two five five. But even more important than that is three oh three Martino. Three oh three six two seven

eight four six six. Now. In other words, when you're talking to somebody and you're having a problem, they say call Martino, and it's six in the evening, seven in the evening, ten at night, you can leave a message at three oh three Martino three O three six two seven eight four sixty six, and we will call you back. So you always have consumer help. You can always go to referral Liss dot com, of course, and to find out all about me Tommartino dot com. YouTube. We're

on YouTube right now as well as Facebook. All kinds of stuff going on with the Troubleshooter Network. Welcome to the show. Hello YouTube morons, thanks for being here. And my Facebook flunkies, I very seldom say hi to them. High Facebook flunkies, but mainly my YouTube morons are more active. So let's go to the phones and see what we can do for you. Today's Car Day. We have Kevin with us, uncle Kevin Calkin from Shared In Autotech. And then we have Rodgreer. Rod is with Jeffarcars. He's

a car salesman, car dealer, and we need not until noon. Oh okay, so he'll be in here. Okay, So thanks. So let's start out with Mary wants to talk about an apartment issue. Then I want to talk to these guys. I'm being told the gas prices are skyrocketing. Now I've noticed a little increase, but around the country, I guess it's even worse. Another thing, skyrocketing insurance rates and maintenance parts. So bad news if you have a car. The cost of cars all around when you

take into consideration. To us, today is car Day, Car Friday, when you take into consideration the increase in maintenance and by the way, I'm not blaming Kevin or any of our great mechanics and auto repair shops. Their hourly rates did not substantially increase at all. What's increasing our supplies and parts? By Ken, Yeah, no, it's and it's it's still a talent to get some stuff. But yeah, no everything. Everything is up twenty percent, I mean, and the insurance rates are up as far as thirty

percent, and then gasoline started going up again. You know, it's really funny because so many economic indicators say we're doing great. We have lagging indicators that said we did great. We have concurrent indicators looking good, and then we have lagging indicator. I mean, excuse me. We have advanced indicators saying things are going to be good, but then I hear people complaining. So I don't get it. I don't know how you can have economic indicators

like the stock market and certain barometers showing a good economy. But if you ask Mark right there Hills, that economy sucks, right, And I don't really know one way or the other. I don't know because I'm obviously I know for my sponsors, I don't think any of them are happy. But keV, let's just talk to you and Rod, keV, is your business good or bad? Well, March was one of the worst must we've had in a while, but I think now year over year, okay, let's

go back. And I know relatively profits changed because their cost but I'm talking about traffic. Go back four or five years, was traffic better than now? No, the traffic is definitely better now because people are maintaining the cars and keeping them longer, because of the price of new stuff. Definitely. Okay, what about what about profits? Profits are down? You know we have we may have to readjust a few things. Are you know our rent is up? Insurance is up? Guys need raises? To say, when

you look around, do you personally think the economy sucks? You're in business, You live, you breathe, you buy, you sell. Do you think when you look around the economy sucks? Well, I think you know, the the everyday stuff is starting to get challenging. I mean everybody's property tax doubled. You know, the homeowners is Talk to Rod. Now Rod's not in yet, He'll be in. That's right, gosh, Okay, I got I gotta keep remembering that. Now, Mark, let's talk to

you. Is he there? Is he? There? There? You are one? So Mark, when you look at the economy and look around, what do you think it sucks right now? The inflation even though inflation isn't over three percent at this point, it doesn't matter. It's never come down from the last two three years. It's crazy how much a loaf of bread is. What's really mind boggling to me is how much like fast food is now. It's crazy. I don't know how some of these people on that

poverty line actually buy anything at the grocery store anymore. And here's the thing about minimum wage. This is where I think we have a mistaken opinion of minimum wage. Minimum wage. First of all, it should be a pretty decent wage, but it's getting out of hand to where Mark just hit it on the head. He said, where people who want to buy low cost food and meals can't And that's right. So you're not helping people what you're doing. Minimum wage was never meant to be a career ever. It wasn't

meant to sustain families. It wasn't meant to It's meant to get people into the workforce, and it's meant to get them later on making more money. Do you see minimum wage is just that minimum wage. It's not a living wage. It's a minimum wage. That doesn't mean is should be slave labor. Well, all I'm saying is this minimum wage is meant to get you into the labor force and then The way it should work is you either go on to better things or promote yourself within that company, or make more money

and then other people come in and make minimum wage. But the way it is now, instead of people wanting to hire more and keep that minimum wage going and people advancing, what's happening is they're now thinking of ways to do a way with entry level employees. So you see, I have a saying socialism time, and that's what means. And I'm going to you talk doct just one second. I have a saying that absolutely positively never fails. Me. Life is its own teacher. You don't have to tell anyone that their

policy is going to succeed or fail. Life will do it. Now, what we're you gonna say, doctor, Well, I think the minimum wage thing was set up way before we had this influx of immigrants who are taking these minimum wage jobs because it's all that they can do given the current political situation. They don't even have work VISs of the majority of them. But that's what's happened, tom, It's the minimum wage is being you know,

it's being given to immigrants who have no other choice. BAC. What I'm saying is that hasn't even started to happen yet because they don't even have work permits. When that kicks in, it's going to get even worse. Uh. Yeah, you're right. But here's what I want to say about that. I personally and I don't like talking about this a lot, but I need to because I need help. I've adopted families to try to help them assimilate and do it right. And here's the deal. One of them is

working. One. I mean they are working, all of them, but one of them has a job that the employer could not find anyone. He could not find anyone to show up and to work their ass off. And this person not only shows up but works their ass off. Now, let me explain this. There's so much red tape to get work from its and visas that I'm not giving names out of anyone. I'm just saying this.

They're working and they're getting paid. That's all I'm going to say. And the way I look at it is if you put out the welcome mat and you call yourself a sanctuary state and a sanctuary city, even though it's not officially written anywhere, and you say come one and come all, and then you put up red tape for everything they have to do, red tape. They told them to beat it. The other day they said, we don't have anything else, get the hell out of town. Right. That's not

red tape. That's saying, hey, we'll give you a bus ticket, get the hell out of it. I know. But what I mean is

if they want to work. And I'm not talking about taking jobs from other people, because mark the people that I have working right now, I swear to God that the employers could not fill the positions, so they took jobs from no one from no one, and in fact, before immigrants, they tried to hire people who had you know, I know it's not popular stay homeless, but people that did were unhoused or whatever you want to say, and those people would be show up drunk and addicted and couldn't work. These

Venezuelan so far put in extra time and work their asses off. Now I'm not saying everyone from Venezuela is wonderful, and I know there are a lot of criminals from south of the border and north of the border and west and east. I mean, I'm not talking about that. I'm just saying that not everyone can be put into one big group just like when I just said homeless showed up a drunken addicted. Of course, not all of them.

But what I'm saying is this from my personal experience in the trenches with people who have come into this country and they got political asylum. These people are working and they're not taking jobs from anyone. Now that's not I can't say that's one hundred percent everyone. But that idea that oh, they're taking jobs away, I don't get it. And on that topic, I just want to say this, the one family I do have that is the most advanced.

He now has his license that's being converted. That's a good thing. And he has enough money to register a car and pay for minimum insurance. So I'm looking for a car now. There was a guy on the show the other day that said he's fixing up a car to donate, and I'm not going into the car donation business. I'm doing this one at a time. Mark and I a long time ago started adopting people one at a time who have an ability and a desire to work or to help themselves. We

said we can't help people once they fall off the cliff. They're in a hole and they don't want to get out. But if someone is hanging on, we try to help them. So this particular a guy, if you I'm trying, I promise you that this car will go to the right person and it doesn't have to be fancy or anything. And he is licensed, so and also helping him do a bank account. And I do want to say something. They have a tough time even cashing checks from work, and

I noticed them. I'm not going to name banks, but I talk to some banks who helped me get their checks cashed and are helping them open bank accounts. What we're trying to do is, if they're here, how do you open a bank account without a social I'd like to know that trick you can with identification you can open up and then and then yeah, you can open a bank account with How do you pay taxes without a social How do they pay taxes? Well, because tax are withdrawn and they pay I mean,

I don't know, Mark, I don't know. But it's not a lot of these people. It's not that they don't want to do things right, it's that there's not a path to doing it right now. I'm not talking about the argument is they didn't come here in the proper way. I mean, that's really the argument though, Tom, And that's and that's absolutely true. They were desperate to get out of that situation. And you're absolutely right they most technically they should have stated, they should have applied, and

blah blah blah blah blah. But if you heard some of the circumstances and you had and Addie and Miles were young babies or little kids, toddlers, you would leave to be under the same circumstances. Here's the deal. You know, they're already here and Biden let them in. Let's put it that way, Okay, So that argument is long past. And just to put them on a bus and keep shifting them around from state to state or say

go back home. Listen, I know a lot of people hate illegal or and by the way, this is not technically a legal immigration according to Biden's administration. They're political asylum. So I mean, you work that out with your president. But in any case, once they're here, what do you do You either help people assimilate and become productive members of society or what we'll talk to say, a lot of people just are upset that they don't know who they are and where they are. I know. I think that's the

biggest, one of the biggest complaints that I've heard from the people. You can think, and you can think. Look, I'm not saying here, I'm not I'm not on the radio saying, you know, come one, come all, let's do it. I'm saying, once our stupid governor and mayor and president let them in with no plan of how they're going to help them, there can be no wrong helping. I mean, what can go on. There's a lot of people that get VA benefits and other things that

are getting cut. I heard in New York City people people with full disability that's actually get less than people that illegally cross the border, and whether they're a guid away or not, it doesn't even matter. They're getting more than our own people. That's ridiculous. I mark, that's right, and that's why I want people to be productive so they're not depending on the government. That's exactly right. They are, and it's ridiculous. And the ideal situation

is once they're here, they're here anyway. Okay, we're not going to kill them. Okay, we're not gonna and we shouldn't pouse them publicly. We shouldn't give them government benefit. We can't send him back. So so the ones who are willing to assimilate and work and become productive, that's what this country is built on. I mean, it really is. Whether you're Republican under Democrat, you got to acknowledge that. But but you know, I'm not saying, come one, come all, and let's pay benefits and

let's let's cut a city workers. No, that's that's your government. That's your governor Polis, and your mayor. This the mayor is this. This is the biggest idiot we have ever had for a mayor I have ever seen in my life. The man speaks and makes absolutely no sense. I never thought I would be praying for our previous horror loving mayor. I never thought I would. I am because compared to what we have now, that man was Einstein. We have more coming up. Go with a sure thing Denver's

Best roofer Excel Roofing dot com. You don't pay a cent until you are content, wait time for an insurance check up free, no obligation. In comparison, call Compass insurance paying too much your coverage at dozens of insurance companies. Find out now three oh three seven seven one help. You'll think you're his only customer when you choose Frank durand the real estate man dot com to list your home with Remax Alliance three oh three nine two zero sixteen twenty two.

Hi Tom Martine here three O three seven one three talk three O three seven one three eight two five five Mayor Mary, go ahead, Mary, Hi, Mary, what's going on with you? Hello? Mary? Hi, I'm just trying to get some help to have maintenance repayments they paid up, so my dog and I to stay and look for another place to stay, because if I can't take the money up, I have no other means of resources to get up and unstuck in never house. It is apartment building

that has been trashed by homeless and stuff. And Mary, Mary, I need to ask a few questions. Okay, so right now, right now, you're living in Denver Housing Authority Housing? Yes? How long have you lived there? I've lived going on eight years of this apartment and five across the street. Okay, Now are you saying right now you live there? How are you paying your rent? SSI? Okay, you're on SSI. Okay, Now, next question, are you being evicted? No? But

that my health has gone that in real bad. Since I'm load over here, well what does that mean? Well why did you move? Why did you move across the street? Because I mean I was being put in a wheelchair eight years ago and the apartment I was in was the cause of what the abatement pee slash now maintenance and payments piece. Okay, okay, Mary. So now you're across the street. You've been there for a few years. And what are you calling about today? Do you want to leave?

I need to get out of here, but I cannot leave a corner never Housing Authority property managers Miss is Stephanie Black and so well, hold on, what do you mean you can't hold on? What do you mean you can't leave? According to DHA and hid law, when you owe and lentil is paid off, you can't move. And this is the first time. Well you can't. I can't hold on. Listen, you can't move into another subsidized place until you pay it. You can move all you want, Mary,

Mary, I'm not going to talk to you. If you don't listen, you absolutely positively can move. They can hold you a prisoner in your apartment if you wanted to move with your daughter, for example, somewhere. They can't prevent you from moving. What they can do is take away your subsidized rent and then so therefore you wouldn't be able to afford it. Now, what I need to know is why do you owe money? And how much do you owe? I owe two thousand, two hundred and twelve dollars.

Okay, hold on a second, why do you owe that much? It was an abatements See it started across the street. What is an abatement fee? What is it for supposedly shutting my one of my surtified therapists to panion animals? And he did not do? And okay, hold on, I need to know again. I just I don't need a story. Here's what I need. I need a very simple explanation. What is the two thousand? And is it for damages you did? Supposedly what my dog did?

Okay? And was that in your last apartment? Yeah? But what kind of damages did they say your dog did? Supposedly? Mister? My channels what they call and it's not plush carpy, it's real send chat carpy. Is that? Okay? Now, who's trying to collect the two grand Who's trying to collect the money from you. Is it Denver Housing Authority? Okay, now, okay, got it. I want to ask another question.

Are they trying. Are they saying that you can't move if you don't pay this into another subsidized place, or are they saying if you don't pay it, we are going to evict you. No, I have to pay it before I'm allowed to move. And this is the first time in But they're not. Hold on, Mary, but they're not going to evict you. I don't like the housing I'm in, Mary, I'm asking a question and I need information. If you don't pay the two thousand dollars, are

they going to evict you? No? Good, I don't like what I go through. I know, I get it. I get it. You don't like where you are. You think it's making you sick, and you want to move somewhere else. Okay, But Mary, what you're asking is this, Do we have two thousand dollars to pay so you can move? And the answer is we don't. Not under these circumstances, you're not facing eviction or homelessness. But I can do this. We can try to call over there and see if they will abate the abatement, so I do not

sure I have anybody else to go to. That's right, that's why we want to help you. We will marry. I'm not telling you we don't want to help you. I'm telling you it's going to be difficult. I understand you have charges from your dog from the previous place that you disagree with. I think that ship has sailed. I don't think you're going to be able to disagree with it, but I do think you can ask them for mercy. I mean, I'm sure they can wave fees under special circumstances.

But let's just say this. If they did wave the fee, where do you want to move? Courthouse Square that's done by the allies of unfortunes can share and if you move there, would you get subsidized rent? Yes? Okay, hold on, you know what I'd like to do, Deputy Doc. Since you're there in your allowed mouth today and you chime in on everything, I want you if you could, if you're not overwhelmed with cases. I'm not sure our case count right now, and if so, Kachina can

give it to someone else. With the loss of stuff. Doc does a lot of tenant landlord stuff, so I want him to ask Denver Housing Authority if there's a way people in extreme need like this and disabilities, if they can get these charges waived so she can apply for a change doc. What do you think? Let's at least ask can I can't help to make thee three three seven to one three talk. By the way, this is the Troubleshooter Show. Tell people if they need help, they can get it here.

Waterpros dot net will help you with your water system. You can do whole house systems for a little over three grand. You can do at the kitchen sink system for fourteen hundred bucks. Triple filter reverse osmosis. Here's the point I'm making. You will never find it anywhere else at a better price and better quality. Waterpros dot net three oh three eight six two five, five five four Go with a sure thing Denver's best roofer Excel roofing dot com.

You don't pay a cent until you're content. Time for an insurance checkup free, no obligation. In comparison, call compass insurance paying too much your coverage at dozens of insurance companies find out now three oh three seven to seven to one help You'll think you're his only customer when you choose Frank durand the real estate man dot Com to list your home with Remax Alliance three oh three

nine two zero sixteen twenty two. Hi Tom Martino here three three seven one three talk by the way seven one three eight two five to five eight eight eight. Heating dot Com has a deal right now they're doing and that's twenty eight dollars. Pick an item in your home for a full diagnostic and you get the service with it. That's for the toilet, for anything, for any any particular part of your home. It's twenty eight dollars for the call.

They credit you when you have the work done. But for the twenty eight it's not just a diagnostic, but it's a basic service in tune. So if your toilet doesn't need anything, really there's no parts, then you simply pay the twenty eight. If it's more than that, they credit you the twenty eight anyway, So it's really cool. Eight eight eight Heating dot Com three oh three seven seven zero two seven seven six. Jeffrey wants to talk about hvac coincidentally. Jeffrey, Hi, what's happening? Well, just

doing hanging out listening to your show. What can we answer for you? Well, I have a furnace that's going out in the house in Longmont. How do you know what's going out? Well, we keep getting it fixed. And when you get it fixed, what do they say is wrong with it? It's always been something different. It's like, give me an idea. I don't have to repair in front of you. Okay, Now here's what I want to know. Then I want to know a few things.

How old is it? I think it's about fifteen years old. It's a good yeah, okay, so it's a builder grade probably Goodman does make some better stuff. But I assume is this Have you been in the home the whole time my mother in law lives in it. Is it a track home? It? Yes? Okay, So if it's a track home and it's been there, is the home fifteen years old or just the furnace? Oh no, the home's built in the early seventies. Oh, so she's had

this replaced. This is yeah, this is replaced. We bought the house about five six years ago, okay, and it had been replaced. Here's what I'm assuming. I'm assuming you have a builder grade low grade eighty percent efficient furnace. No, it's a high grade furnace. What it's a high efficiency yeah? Are you sure they make all kinds of stuff? Man, No, I know that they do. But mark fifteen years ago, it

just didn't seem like they wouldn't be fifteen years ago. I mean, it might be high efficiency for fifteen years ago, but it's sure not high efficiency now. Yeah. Right, anyway, here's what you need. You need an honest assessment from somebody, and we have honest people. Now, I'm just gonna be I'm gonna be straight with you. We don't have cheap out of the back of an SUV person, Okay, we just don't. We have professionals that will give you a free estimate and then you decide what's the

best value. But the houses in Long Lind, Well, what difference does that make? What difference does that make? Well, every company, I think almost every company we have goes to longmand So I don't know what you're I don't know who you called. I haven't called anybody. Well, you've got plumb line, you've got to fix it. You've got Master Rooter HVAC, you've got eighty eighty go to referral liss dot com and pick a company. They all will go there. Oh okay, well you know I'm serious.

Eight heating in our other house before we sold it. Did you like them? Yeah, they did a really good job. Good call them. I think they go up there. Yeah yeah, Garrett does no doubt. Man. Yeah, so I would do that. I'd like to get a couple estates. Now that was your question. Wait a minute, was your question who you should call? Or was your question something else? No, we're doing the furnace. Had the guy that put the furnace in didn't put

in the air conditioning units? Oh, call people and saying asking them, can you do an air conditions? No one would touch it because hold on plumb line. Now they won't do justin air. But here's what you can do. Plumb Line has a special if right now that if you do a new AC they throw in the furnace for no charge. Okay, and you're probably gonna want to do both, bro Oh yeah, yeah, yeah, we just want to. When we bought the house, the guy says,

yeah, you can get an air conditioner. We just didn't do it. It was all set up. Everything good men started making. Good men started making ninety percent efficient furnaces. I just looked it. Looked it up in nineteen eighty two. Yeah it was, Yeah, but I'll bet you it wasn't. These modulating furnaces now those are I think they're relatively new, variable speed or actually lit a fire in it too. Yeah, that's a nice add on. You can do those. The steamers if you really want something.

I can get our house up to fifty percent humidity with a steamer. It's awesome. Now, Mark, when you say steamer, is that a heat steamer you talk about ultrasound. No, it's a steamer instead of having like I mean, it's water fed and it hits up the water in this big filter the size of the big balloon, and it creates the steam. You don't see the actual steam come out of the vents, No, of course not. But pump's moisture in massive Yeah, and quick, real quick.

It's probably moisturizing a home. The problem with moisturizing a home if you do it too much, a lot of your stuff gets used to the moisture and then dries out and it can actually do like for pianos and certain things. It can. It's really a weird situation. What happens when you feed it moisture and it never had it. If you did that all the time and it was used to it and seasoned to it, you don't have that problem. But what they used to say with pianos, if it was once

moisturized, you always have to moisturize. If it's dry, keep it dry. It's weird. But anyway, that was for soundboards on pianos, but that went for fine furniture as well, which I don't think there is fine furniture anymore. I don't think. I mean, I think a few people can ride done. No, no, But I don't think people buy big, heavy, so called fine furniture anymore. I don't see it even in

the nicest homes. Jeffrey. The deal is you're not going to get someone to marry a furnace to an ac to an old furnace, and so they do. There's plenty of good deals though, whether you want high efficiency or regular. At our referral list dot com we have more coming up. Go with a sure thing Denver's Best roofer Excel roofing dot com. You don't pay a cent until you're content. Time for an insurance check up free no obligation.

In comparison, call Compass Insurance paying too much your coverage at dozens of insurance companies find out now three all three seven to seven to one. Help you'll think you're his only customer when you choose Frank durand the real estate man dot com to list your home with Remax Alliance three all three nine two zero sixteen twenty two. Hey, I you know, I have mixed feelings about AI. In some cases, it's totally inaccurate and tries to indoctor nate you.

Honest to God, no matter what they say, it is left leaning and woke. However, it's an invaluable tool for other things. I'm using it right now for my securities information and investments because I'm studying for a test, and also I use it when I'm on the show and different things. I just put in a question about Mark Major and we'll go back to it. All I said was to chat GPT, what can you tell me about

Mark Major? M A G E R. Now I swear to God that and this is a true, honest to God, do it yourself on If you guys have chat GPT, would you go on and put that in that same exact question. What can you tell me about Mark Major A G E R. And then and Mark is with a C M A R c M A G E R. Darryl, what's going on with you? Hello, Darryl talking to me? Yes, sir, I'm talking to you. To me, I'm talking to you. Hey, Tom, I just wanted to call and thank you guys. It's the car day. I had a vehicle

that was totaled. And you know, of course, the insurance company sends you a number and you say, okay, well I guess I take that number. But after talking to you guys on the show there you mentioned a firm called Petty Details. We'll take a look at that and if it looks like they're offering you a fair amount, they say, okay, looks like they're offering you a fair amount, and you go about your merry way, no charge, no no problem, which is really a very nice service.

However, in my case, they said, you know, it looks like they're coming in little bit low, and I think we can get you some more money. Uh So we've paid a fee. I think it was about five hundred bucks or something like that. But it was certainly well working man up in metting another that is so cool, Man petty details and they're on our referral list at referral us dot com. Thank you very much. Man, I I'm glad. I'm glad they came through for you. We have

more coming up on The Troubleshooter Show. Get your calls in at three oh three Martino three oh three six two seven eighty four sixty six more coming right up. Go with a sure thing Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're content. Time for an insurance check up free, no obligation. In comparison, call Compass Insurance paying too much your coverage at dozens of insurance companies find out now three oh three seven to seven

to one help. You'll think you're his only customer when you choose Frank durand the real Estate Man dot com to list your home with Remax Alliance three oh three nine two zero sixteen twenty two Yeah, ripped top new need advice? Who you don't have? You? Come run in sus fast as you can. Shooter's gonna help coming. Man Dix is the Troubleshooter Show. No Tom Martino, Hi Tom, Martino here three oh three seven one three talk three oh three seven one three eight two five five. Welcome to the show.

Here to help you solve your problems, answer your questions, take your complaints. This hour brought to you by Deal Home Loans. They're still doing home loans, by the way, and they do the interest rate guarantee the only ones, so if rates go down, you're gonna get refinance free of charge. Three oh three eight sixty seven seven thousand. Okay, So, Connie, I'm trying to look up your original call. You had an issue with your townhome development. What was going what was going on? To help me

here? Did you use the name Connie when you called in last time? No, it's Canswilo. That's what I thought. I can't find Okay, so tell me what's going on. Okay. I received, I talked to their lawyer. They came back and they wanted ninety three dollars from me to pay. Now, what was the original dispute. I'm trying to figure that out again. I'm sorry. It was where I did landscaping, and oh, that's right, that's right. I wanted to talk about that for people.

What happened was you used to landscape. They used to let you. It was kind of loosey goosey. They let you landscape right near your place there in front of it, and in exchange they would give you a credit on some fees. And then the new board took over and said you're not going to do that anymore, and kind of you know, they were not nice about it. So you not only that they find you, but didn't you stop when they asked you to stop? Yes, but but they still

went on. Yeah, there's a whole gray matter here, and there's they were not very nice. They could have just let you go, but they How much did they find you at the very end is ninety three hundred dollars? God, I mean, but really, why did they Why did they find you so much? Because they said I didn't cease and desist on the first orders. It went up to five point fifty and the first three the accusations and the herring in the beginning were totally false. I didn't do any

of what they accused me. And then all of a sudden then they had these where I didn't insist and to cease with doing work out there. I kept some pine needles. Yeah, So then they brought in another fine and I was like, you guys, saw you guys. You know, the the problem is is I wasn't out there just doing it. Then they went on to say that I watered the bush, when in fact, they asked people in that meeting to please water bushes to do that. Access to a

host through the drought last summer. Yeah, you know, this has been going on since last June. And so that was it. Then they came back and they wanted X amount of dollars from me, and I tried to go. We went negotiated back and forth, and then they you know, they wanted the highest that god at the end was fifty five hundred. And I told you, I told you to try try to negotiate a settlement and get it over with because it's going to keep going up every time the attorney

gets involved. What finally happened? What are you calling about today? Okay? Today I'm calling about Okay. So we had the mediation and they I offered them money. They refused it. I turned around and I called their lawyer again and so I could give them fourteen dollars. They refuse that. I see goes, You're you're going to have to go higher. I said, look, I can do three thousand dollars. I've been waiting to hear from them. This is why the calls coming into you. I received a

letter yesterday in the mail. Now they're studying it for a court trial. They're going to foreclothes on your house. Huh, they're going to take your house. I want to get what. Yeah, that's why they're they're suing that. It's called foreclosure. That's what it is. That doesn't what the paper reads or anything. Okay, could you do me a favor and send us that paper. I want to get our hoa guy on. What does the paper say? Dear? Read that for me? Oh okay, let

me grab it. You just hold on a second. I'm going to come back to you, and we're also going to get our guy on. So hold on all right. Just don't don't go anywhere, okay. Kevin Caulkin Rod Greer Car day today. Unused cars yet? Oh okay, you're right. I should have looked at the mono Trump. So sorry, Kevin. On timing change, I'm getting calls about timing not necessarily change belts. Okay. So many people now are buying cars with mileage Okay they are What do

you do? I recommend? First of all, there are some cars that don't require changing. There are some cars that do. All belts require a change at some point, but not all change. Is that right? That's correct? But some change? Do they have a lifelong Do they have a lifetime limit? Some of them, like chain will last as long as the edgine lasts. So when you have a chain, there is no interval. No, But with a belt there is an interval, definitely, yes.

But with a belt you can have an interferre engine or a non interference engines. Right, most are interference engines. Okay, most so if you have a belt, and if you buy a car with high mileage, it's imperative that you know, yeah about this? Yeah, at least somebody wanted somebody ask me what do I do? In other words, what do they do? I mean? What if they don't know, Well, you can look

and you can tell. Can you tell by looking? Well, if it's new, you can tell, I mean, and if it's really really deteriorating, you can tell that in between is how huge? You can actually look at the timing belt and tell if it's wearing out. You can on both extremes. When it's in the middle, you can't, so you almost have to change it to be safe. If there is no record, do you look up the model and see what is recommended and if it's over that you

recommend them doing it. Yes, if we can't determine you know that it definitely needs to be done or it's definitely good, then we would recommend they change. Now is it safe to say all? Then timing belts have intervals, absolutely okay. And if you don't hit that interval and you have an

interference engine and explain what's can explain, you can go the extreme. I mean what happens is a piston when a belt breaks, the piston will hit the open valve, so as the piston comes up because the pistons are moving and the valves are not when the belt breaks, so you can you know destroy you you can ruin the entire motor at the extreme, I've seen it where they break the valves off and get into the motor and destroy it,

or you can you know, ruin the head. Either way, it's very expensive, A lot cheaper detains a belt than the head or a motor. How much does it cost to do though? At a timing belt. You know, most cars are anywhere between say eight and fourteen hundred something in that range. That includes a water pump, pulleys, everything. You gotta do it all. Somebody else wants to know if let me see, I can't. I can't make up what they're actually trying to say. And you guys

can text me five seven seventy three nine on the on the belt. Nope, I can't. No, that's not it's about a timing chain. Never mind. I'll read that later because it has something to do with what we're talking about. But I don't have time to read through all the it's a really long paragraph, so I'll come back to you. Three l three seven one three talks seven to one three eight two. Now listen on on these

timing belts. By the way, we're talking about an interference mens, meaning it has to be timed perfectly or things crash into each other inside the engine and it's catastrophic. So it's really really important that you know that. And again that is something that when you buy used car. I think the I think the earliest interval is probably sixty thousand miles, right, yeah, somewhere sixty seventy thousand yep, and then they go up to ninety five thousand.

Right now, I've seen them up to ninety five to one hundred. Yeah, okay three three seven one, three eight two five y five. Now probit Energy does solar. If you're looking for a solar system, you can get one for twenty one grand, by the way, fully installed with battery backup. Yeah, that's after your tax credits. Now. They also doing commercial systems in the city, and they can get it up to seventy percent paid with certain kinds of grants and tax credits. Find out more at probit

energy dot com. Go with a sure thing Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're content. Time for an insurance checkup free, no obligation. In comparison, call Compass Insurance paying too much your coverage at dozens of insurance companies find out now three oh three seven seven to one. Help. You'll think you're his only customer when you choose Frank durand the real estate Man dot com to list your home with Remax Aliance three

all three nine two zero sixteen twenty two. Hi Tom Martino here at three all three seven one three talk three all three seven one three, eight two five five. Welcome to the show. Now, did we get We're waiting for our ho A guy to talk about this situation, and I also want her to read what she has there. She said, they're suing her. Now, this thing got way out of hand, way way out of hand

for just landscaping her patch. And then she stopped, she said, and she says that they do they have proof that you you know, they're finding you do they have proof that you kept doing it? They I've never seen any proof at all of anything. What do you say they falsely accused you of? Now, for those listening, Connie's being sued by her town home. What basically she used to do was landscape a little swath outside her place. Yeah, and they told her to stop. Is that it in a

nutshell? Yeah? And you stopped? Yeah? Yeah? Well and then what as I stated, yeah, in the beginning, they took me to that hearing and they accuse me of killing the grass by raking it, harassing one of the people that I've known here for five years as a friend, by harassing her with phone calls. And the third one was that I fertilized the grass out front. I did not do any of those three things. Yeah, none, Okay. Then they started with the with the paper coming

saying I didn't see some just this. I raked up some pine needles. I did break up some pine needles. I told Jane about it. Who's the VP? And by raking the pine needles? Where did the find come from? The fine came from the first events what they told me at that hearing, And then they just kept adding to it, Yeah, adding to it. When did you first When did you first call us? Oh? God, it's probably October. Yeah, that's after I went to that hearing October. Gosh, this is sad. This is sad. No, I'm

serious. I really do feel for you this. And what I want to know is what does the law I asked you to get that lawsuit? What does it actually say? I mean, how much? How much is it? Right now? What did they what do they want from you? The last number they wanted from me was ninety three hundred for his lawyer costs plus wait wait wait but in addition to the lawyer Wait a minute, plus, they want the original fine? What was the original fine? Well, it

went up to five point fifty. So the most it ever got was five hundred and fifty dollars, and then it went up from there to I'm trying to think there was another number of the then it went to fifty five hundred, and then I just it just kept going up and up and up because I wouldn't pay, you know, we just kept negotiating back and forth and each time. So the last one is ninety three hundred dollars. Yeah, for their lawyer fees. He told me that on phone. Ninety three hundred

dollars. He goes, Yeah, that's my lawyer fee. I can't do that. That's a I can offer them. I said, all offer them fourteen hundreds. You know, that's what I can do. Okay, But hold on a second, Hold on a second. This is this is terrible. May I ask you something. How much do you owe your house right now? I'm probably all about forty two? And what is it worth? What is it worth? Probably four hundred? How how old are you unch

seventy one? And and what's your interest rate? Four here. I you may not like this, but I'm going to tell you something right now. You're going to the lawsuit. They're gonna win, Okay, I think they're gonna win. You're gonna have to hire an attorney. You can't do this alone because even if you're in the right, and I think you are, and I think if you pushed him, they couldn't prove. But here's the problem. If you if you fight them, you have to hire an attorney,

which is going to cost you probably nine to ten grand. Okay, right, so even if you win, you break even. So I don't know what I think what you need to do is pay it first, get it off the books, keep it from accruing. Because every time, every single time, like with this lawsuit, how much is the lawsuit asking for right now, right now? Stands up? Ninety three hundred in that letter? Wait, in that letter, it's ninety three hundred. He didn't give

me a there's nothing that all this letter says. It's a notice. Read it that court trial by telephone when, and it says to do please take notice that plaintiff Chambers Townhouse Association will telephone the clerk of a Wrapo County Court on Tuesday, April eleventh, twenty two am, or as soon thereafter as counsel can be heard, to set the matter for a half day court trial. You're gonna have a huge lean on that house. Yeah, here's what I would do I would get. I know you're not gonna like to hear

this, but I think it's an excellent idea. You you right now could easily, easily, easily, if your town home is worth four hundred, you could easily get a reverse mortgage easily, a cheap one, a little one to pay off the mortgage you have and pay off that lean. Once you do that, I want you to know something you do. You're seventy something years old. You never have to make a payment on that loan.

You just have to pay for your ease. And she could get one that quick because if she no, I think if they know she's getting one, yeah, I think I would call them for her. But if she can get a reverse loan, and I can hook you up with the guy to do it, and that reverse loan, I don't know if you have any other bills? Are you in? Like, do you have any other bills or problems with money right now? Okay, if you want, you can probably at your age you can probably get I know for sure you can get

let's say one hundred and sixty thousand. You don't want that much. But no, Now hold on, but you can get Listen, this is really important. You can get a line of credit. I would get a maximum line of credit. Now there's a reason I'm telling you this. On that maximum line of credit, that doesn't mean you pay interest on it. You do not. You only pay on what you take. So your immediate draw on your line of credit, let's say you have a line of credit of

one hundred and sixty thousand. Let's just say that you would pay your forty one thousand dollars off on your mortgage. Now you have no more mortgage payment, and you would pay the lean on the town home done. Now, once that's done, that other money in there, which would be about let's just say one hundred thousand you got left. You'll have a little more than that, but let's say you have one hundred thousand left. That's a line of credit. You don't pay a dime to have that on your home.

But it's there for an emergency. So if you ever run into another problem, you write a check. It's literally that easy. Now here's the other thing, and you got to keep this in mind. Where it benefits you is once you put a reverse loan on that house. Even if you own have a line of credit of one fifty or one sixty, it shows as a one hundred twenty five percent lean on your property. Do you know what

that means? Yeah? I do. Yeah. So that means that when someone including Hoa's, look at your property, what do they say, Yeah, just already lean. They see no leg they no uh equity. So if somebody wants to come after you, there's nothing there. It's I think it's brilliant. Now listen, I'm serious when I tell you this. If you want one of our people on the referral list to talk to you about this, I'm not trying to force you into this. I'm saying you're going

to lose your home. No, oh have you? Do you? Is there a reason you wouldn't do a reverse loan? I can see no disadvantage to you unless you have an air You wanted to leave all of this equity to. That's who I wanted to leave it to. With my family, my daughter. You still can because here's why. Let me explain this. You're not going to have anything to leave to her if they take your home. Do you have any other way to get your ninety three hundred bucks. Yes I do, Oh you do? How? Yes, we do?

How I was saving? Then then you can do that. But you know what a reverse loan. Now, I'm not like I said, if you don't need it, don't do it. But a reverse loan would still here's what would happen. The interest for a crew agranst your house and if you live a long, long, long, long time and it went beyond the value of your home, then you would have nothing to leave your daughter, But she wouldn't be left with debt either. No one would ever be left

with debt. But if the house continues to a praise and you die at a normal age, she can pay off the loan and sell it. But I'm not telling you to do it. If you don't want to do it, don't do it. But you got to pay this lean. I'm telling you that right now. You got to pay it. You can fight it after you pay it. Do you understand that? Okay, as long as you don't sign any great long settlement saying you'll never come back after them for it, But you need to make a settlement. I swear to God you're

in trouble if you don't make a settlement. And it would even be worth getting Brad O'Brien O'Brien legal services to help you write up the settlement and make them payment, even if he costs you a thousand bucks. I swear to God, you need to get this done, dear. Then then then then then then we can talk about maybe going back after them. But at least it's not going to keep ticking up. Do you understand that? Right? I understand, and I just I just I am bout mentally all right,

I'm toring my gill. I believe you, but this is not going to get better. I know it is, And I just don't know why they don't stop. It's because they are, because they're heartless a holes. What can I tell you? Yeah, I look at I do believe they're exaggerating. And there's no way you did that much harm that these people had to find you that much money. But the first fine was how much didn't walk It was like twenty five, and then it went to fifty. Then it

went to two fifty or five fifty. Yeah, now it's ten thousand dollars. All right, here's here's what we'll do. Hold on if olslaw dot Com give her the number for Brad O'Brien. You let us know if you want to do her reverse loan and we'll send you over to Mark Massey. You let us know, and that's all we can do right now. I'm sorry. Three oh three seven one three talk three oh three seven one three eight two five five. Go with a sure thing Denver's Best roofer Excel Roofing

dot com. You don't pay a cent until you're content. Time for an insurance check up free no obligation comparison call Compass Insurance paying too much your coverage at dozens of insurance companies find out now three oh three seven seven one help. You'll think you're his only customer when you choose Frank durand the real estate Man dot com to list your home with Remax Alliance. Three oh three nine two zero sixteen twenty two. Hi Tom Martina here, three oh three seven

one three talk seven one three eight two five five. Welcome to the show. You know when you hear that going on with Hoa's, once the fine starts, it can be one hundred bucks. We've had people start out with one hundred dollars and end up at twenty thousand. Hoa's don't care management companies don't care why. They simply add the fees to what you owe. And as soon as you start fighting, you're looking at three grand, then five, and in this case, near ten, she will lose her town home.

I still want to talk when we can get a hold of them, stand the hoa man. What I'd like to do is get an idea as to what people can do or if there are any changes in the law on that foreclosure thing. I thought there were some changes on that three three seven to one to three talk is our number? Or three oh three Martino?

Three two five five, I mean, excuse me, three oh three us Oh never mind eight four sixty six, three oh three sixty seven eighty four sixty six, Catherine, what's happening in a brand new senior living apartment? Oh it's pretty way. It's a brand new building or brand new to you in a brand new building? Oh cool? How long you've been in there? Well, when I moved in two weeks December the twenty second, I mean the fourteenth, and two weeks later I got blooded out and I was

displaced. After that, Wait a minute, and then you moved into a brand new building December fourteenth and been displaced since then or just for a few weeks after No, it was three months after I moved in I got displaced out. Okay, you were displaced. Okay, you were displaced in December? Yes, okay, But what has happened here is since I've been here moved back in, I kept smelling a strange odor coming through the vent. When did you move back in dere March of twenty three? Okay? And

what caused the flooding? They didn't have the installation. It was something had something to do with the sprinkless system and that flooded the hole. So you just moved back I get you. So you just moved back in March. And what's going on now? I keep getting the strange oldor coming through the vent? What kind of odor? Is it? Like a musty water odor? Deer, It's not a musty water older. It's more like I smelt like a urine smell. Oh and now I've got now listen, yello,

how many how many units are there? Are there? I mean obviously other people were also put out? Right, Oh yeah, it was about ten of us. Did you ask any of your neighbors if they have the same problem? No one has this problem. But me, Now, I'm on the ground floor, and is it coming out of the heating and air vents or is it the carpet or where is it? I'm coming from behind the

backslash of my wall in the kitchen. How do you know that? Because you could see it, and I had someone pure maintenance come out and they effected. But they want me to have the air vested now because I had been getting sick behind this situation. And I still I clean it and it comes right back. What do you mean? What what do you clean? Please? I clean the back of the wall where the glittery arkles are on

my h in the kitchen. Now, people come in, when these people, did any of maintenance men or maintenance women ever come in and ever smell or or witness it. They're not gonna I'm gonna say this. The manager has already labeled me as a negative person. But did they Is the smell only in your kitchen? In my whole unit? Okay? And it's all over my unit's during the night time. Listen when you say the vent, is there one vent that's coming out of Oh, it's coming through all of

the events in my apartment. Now, where is don't give me your exact address. Where are you located. I'm in Centennial. I would love somebody to see if they smell what you smell, and then we can and then we could tell the management. Listen, this is a problem. No one else smells it though, right, Oh, so far they haven't they? Well you wait, let me ask you something about your heating and air system. Does each unit have its own heating and air system? Or is it

centralized and each unit has their own? Did yours get replaced with the flood? I don't know what they did with that. Is this a rental or an ownership? This is a oh living No, I get it, I get it. So is it subsidized? Yes? So they say to you, they don't. They don't believe you. In other words, but I'm having some I thinks that's happening in my unit. Is like the laundry room, part of the frame of the door is getting chipped. Yeah, water Listen. We're not going to get into all of that, but I will

first. I want to take care of the most serious problem, and that is this smell. If it is really there, right, Okay, So I'm going to tell you something. We need to find somebody, one of our deputies to go there and check it out. I'm serious, wearing Centennial. Give me some cross streets in Centennial. I'm off a Parker and a close to Parker and a rappah hole road. That's really you know what, that's really accessible. Which one of our deputies can do that, or maybe

Mark can do go over and smell the urine. They'll smell the see if there's an odor coming out of the vents and film it, you know, tape it. I don't know. I think it would be cool are on the spot reports, but I would I go over there a lot. I'll head over. I was thinking, yeah, you know what, let's get the address. I'll leave now. Oh really, okay, if you want to do that now, Catherine hold on, get off the air and give Kachina your addres. Let's see what Mark can find out. I really would

want to figure I want to try to figure this out. We got more coming right up. Go with a sure thing Denver's Best roofer Excel roofing dot com. You don't pay a cent until you're content. Time for an insurance check up free, no obligation. In comparison, call Compass Insurance pay too much your coverage at dozens of insurance companies. Find out now three all three

seven seven to one help. You'll think you're his only customer when you choose Frank durand the real estate Man dot com to list your home with Remax Alliance three oh three nine two zero sixteen twenty two. Hi Tom Martina here, you're a troubleshooter, solving problems, answering questions, taking complaints. What's going on, Deputy chopper Man? Deputy chopper is uh is here with some follow ups? Now that Bridgestone prom time ready? What's that? Chopper? Do

you have your diner ready? Uh? Oh, I'm gonna get it ready right now. I got to pull it out one now as I had this. It's the guy that his wheel fell off from Firestone. Oh my god? Oh okay, what was his first name? Chopper? I always need the first name, Brian. Now listen, I remember that he had some work done and then right after that his will go with a sure thing Denver's Best roofer Excel Roofing dot com. You don't pay a cent until you're content.

Time for an insurance check up, free no obligation comparison call Compass insurance paying too much your coverage at dozens of insurance companies. Find out now three oh three seven seven to one help. You'll think you're his only customer when you choose Frank durand the real estate man dot com to list your home with Remax Alliance three oh three nine two zero sixteen twenty two. Ripped you need

so you don't have to run anxiousness as we can. Shoot's gonna help come Man six is the Troubleshooter Show. No Tom Martino, Hi Tom Martino here three oh three seven one three talk three O three seven one three eight two five five, Welcome to the show. Okay, today is car Friday. As we like to say, you can call in about anything though, but if you have a car problem, give us a call. I do have a few texts I will get to. You can text me at five seven

seven three nine. You can also and put Tom in that message so I know it's yours. And then you can also, by the way, get through to us in any number of ways. You can message us on Facebook, SU's will Brett grab that. You can also get us on YouTube and message us there, or on next door, or on LinkedIn or any Yeah,

those are the primary ones. And then three oh three Martino. You can call twenty four seven, three oh three six two seven eight four sixty six or three oh three seven one three talk seven to one three eight two five five. Speaking of cars, we have Deputy Chopper who worked on a deal where a guy went to Bridgestone or no Firestone. I thought it was which one was a Chopper, wasn't it Firestone? And uh Bridgestone olds Firestone? Oh, I didn't know that anyway, he bought four times, he

bought far tires and one went flat. He went to get that replaced and the same day the tire the wheel fell off, the hub and disc. I mean, it was terrible, did a lot of damage. They took responsibility, but it took a lot of nudging. Finally he got a settlement for his car. But or they offered a settlement, But how much is that? They only offer go ahead? They at first they only offered thirty nine hundreds. But I told him, hey asked for the car and they

they did it for the same price. Yeah, he got thirty nine hundred and the car and he's going to have the car fixed because that's his baby. Do you think he can fix it. For that, I don't know. You have to ask Kevin. I this yeah, unfortunate. Well, let's put it this way. It's one of those things that, yeah, if you can't fix it, he can't fix it. And they certainly don't owe anything more than the value. But what do you think, Kevin? And what do you guys? What do you think? Rodney JFR cars?

Rodney's a car salesman, cars dealer. What was that? Wait, super root. It's an O nine Forster with one hundred and sixty thousand miles and I think that car's probably worth, you know, just between eight seven, eight nine thousand dollars, So I don't know why he only got three grand for it. Are you kidding me? It's a little bit less than that, but it's still a super rue and that's probably what you're thinking of.

I think they hold their value. They're good cars, but it's probably you know, under it's probably about seven thousand dollars, But he said one hundred and thirty eight thousand miles out one hundred and sixty oh, one hundred and sixty that's what I think. That still, so it's definitely even though that

he got to keep the salvage. Let's say the salvage is worth two grand, and he got another thirty one or thirty something hundred, right, tarre I wrote it down a thirty nine hundred, so thirty nine forty nine fifty nine, so he's right out about probably six thousand. Don't you think that salvage would be worth two grand? Right? That's true, that's true. Yeah, I think he did pretty good with one hundred and sixty. But it's hard to find any bad. It's hard to find any all little drive

cars from under five grands. By the way. By the way, my deputy chat GPT says that that forester can vary, but based on recent listings and sales, they go from forty three hundred to seventy four hundred. So he's right in there. He's right in there. Thank you, Chopper. That's really cool. You're working on anything else? And by the way, let me give me my dinger again. Okay, what else you're working on? I'm working on two more than I'm going to give you next week,

and you're going to get dingers on these. Wow, I can always use you know, try to space my dinger out a little because you know, sometime. I mean, there's two things going on here. If you don't use it, you lose it. But there's another thing. If you overuse it, you abuse it. So I can get you some medication for your dinger. Thank you, thank you. I think right now it's sounding pretty healthy. So that's all I have to go on and remember this if ever

we have a success here, it's time for the dinger. Okay? Three oh three seven one three talk seven one three eight two five five Warren? Is it Warren? Or wherein it's there's Did you spell that wrong? Or is it is that? It's right? W A R A M. How do you pronounce it? Warren? Oh? Okay, So what's going on? What's going on? Warren? With the wrong spelling? Uh? You guys recommended somebody that are not on your referral list, Allen Services. You'd

remember them once in a while. We we recommend people when there's not someone around that we know and love. What was this for? Heater air conditioning in my home? But where? What where are you located? I'm in Greeley, Colorado, that's right, they got. What happened was somebody called up and said this is a great company. They all happened. Well, the guy came out, did the inspection, did it looked at everything? It's my My furnace is nineteen years old, so it's a furnace AC.

It definitely was leaking. So you got a new one, right, I do. And they're having a forty percent off sale right now. Uh. And I also got a new water heater combined with everything. Now, hold on a second, you wanna see everything. Did you get a normal furnace or is this a boiler? It's a normal furnace, okay. And what did you pay for the for What did you pay for the furnace? Air combo? Uh? I don't know, because well I do. I can

sell the water heater too, is in there? Okay? What did you pay for the water heater, the AC and the furnace all in all in everything? Uh? Fourteen thousand okay, okay, that is not bad. What kind of AC furnace is that? That's a pain? They had a ream or I can't remember or no, no, no, but tell me tell me what the efficiency is. Is it a modulating ninety percent or what it's? What are they? What did he said? Eighty percent? But it's the Okay, So the one I have now is either on or off.

This is a variable one. Okay, no, that's good. But it's eighty percent, right? Yeah? Is that good? I did? I do? Okay, it's okay, an eighty percent modulator. And then the AC. Do you know how bigger AC is? I don't remember wattage wise, but not wattage wise BTUs man, I didn't have to look at my pain. I will tell you this, okay. The water heater, let me just put let me explain this to you. You on the market, you did really well in the market right now. Okay, I'm not

telling you it's a great price. I'm telling you you're you know, you're not going to get something cheap, cheap, cheap, But no, I know, I find it a little hard to believe that that's forty percent off. But I'm not gonna dissm on it, you know, because they did a good job and you like it, and what counts is it's right in there with the regular pricing. But what I'm thinking is I am thinking that

the water heater, what size is it? Forty gallon? Mm hmm, So the water heaters range, of course, you know you're all plumbing Colorado Dot net does it for that size for thirteen ninety nine, but no one else does, so you can't blame them that that water heater is probably they're probably figuring the water heater at what thirty eight hundred? No, it was twenty two I believe twenty two hundred. Okay? Yeah, did you just say you paid how much for all of it? All? Three? Fourteen

thousand? Okay? Fourteen? Then if you do fourteen, I'm just trying to figure out something minus twenty two hundred and twenty two hundred isn't bad. It isn't bad at all. So now you're looking at eleven eight for a furnace AC that's fine, okay, Yeah, yeah, that's not bad. Okay, it really isn't in today's market. However, however, I don't believe that it is forty percent off. Yeah I don't know, but they

shied me. Some regular price would have been. No. They're saying, no, no, to be for that to be forty percent off if you do the math? Am I doing the math? Right? I mean twenty nine thousand. If they say forty percent off, let me just see something. Hold on, yeah, yeah, they're saying it's about twenty not twenty nine, but twenty they're saying that it's about it's almost half off. They're saying, now you got twenty the water heater is included in that, so

you got to subtract the twenty two hundred or whatever that. No, No, you just said, I'm going by what they said. I'm talking about the ten eight. They paid ten eight for the furnace and air, and they're saying it's forty percent off. That's what they're saying. Okay, So I just think that that's I don't think it is of that. I mean that part I don't believe. But the normal pricing wasn't bad. Yeah, so just do with it what you want. You did a good deal.

I wouldn't feel ripped off at all. Ron's got a question on top Ron's got a question on toime diming belts. Thank you Warren for calling Ron. What's going on? Both seventy with forty eight thousand miles on it? So I'm just wanting to try to be concerned about a timing belt with a lot how many miles on it? Forty eight? What year is it? Yeah? What year twenty thirteen? Does it go by? Time? And miles? Well to a certain extent. Yeah, it has to go by time

as well. Uh, you know, it can certainly be inspected and you can see the belt and see if it's deteriorated beyond any reasonable But yeah, I would say ten years would be about max on them. Okay, So it is time to do it, especially in this climate. You know, it's so dry, the rubber itself will start to deteriorate just from lack of moisture. And that is that is an interference engine. Yep. Is it definitely a belt rather than the time change that I don't know. I'd have

to look. Yeah, a lot of bullbos had changed, but at least some some had belts. Yeah, it's a it's a belt, it is, okay, Okay, So anyway, I just think thank you, okay, thank you. Now, I just think that the other going back to the other furnace thing, I don't that definitely wasn't forty percent off on a furnace on that furnace. Just so you know, I'm not saying it's a bad deal, but it was. I don't like when they say we got a forty percent deal off, you know. Now, speaking of volvls,

we have another volvil question. Believe it or not, we'll do that right after this. I'm Tom Martino three oh three seven to one three Talk three oh three seven one three eight two five five Denver Reagen dot com. We're going to be telling you about that coming up, and I want to tell you though this time I'm going to do the commercial about the weight loss thing. But they also are still doing stem cell therapy, and I'm telling you I had that done and it worked. It was great. Now it may

not work on everything, but there's free consultations always Denverregen dot com. Go with a sure thing Denver's Best roofer Excel Roofing dot com. You don't pay a cent until you're content. Time for an insurance checkup free, no obligation comparison call Compass Insurance paying too much your coverage at dozens of insurance companies find

out now three oh three seven seven to one help. You'll think you're his only customer when you choose Frank durand the Real Estate Man dot com to list your home with Remax Alliance three oh three nine two zero sixteen twenty two. Tom Martino here threeo three seven one three Talk three oh three seven one three eight two five five. So Andrew, let's talk about selling a two tho or buying a twenty nineteen x Volvo XC ninety. So what's going on with it? Yes, sir, so I Furst. It's a vehicle, great

vehicle, beautiful vehicle, no problems, right, you know what. I've never heard a Volvo owner not liking their car, Honest to goodness, I've never heard one. Now, I want to ask you something, guys, I want to ask you something in this studio. Who is I mean it's actually not who is? But is this one of the reliable brands? I think Balba makes a great car. They do. They're not a bucket of oil leagues. They're on the market. No, nobody's ever died in the

XC ninety. Jeez, they're cool. What about it? What do you need? How many miles you got on it? It is thirty seven? Are you looking for a market value? No, I'm not looking for a market value. I'm looking I purchased the vehicle how much? And I paid about forty grand, which is amazing, Well, actually a little high. Here's what's going on. The vehicle was presented to me as in zero accidents, zero damage, and then how was it presented to you that way?

That was through their report at the dealer. What oh oh, so wait you got it in writing correct Carfax? What was it? It was not Carfax, it was whatever car Max uses. Okay, So what happened then? Well? I took it to have the windows tenant and under the lights, the gentleman's like, why was the hood be sprayed? And I said, I have no idea, And then under his lights I can clearly see

there was This was not factory paint. Okay. So then I go back to CarMax obviously and asked him what's going on, and they said, oh, they'll investigate and they'll call you back. That was two days ago, no calls. When did you actually buy it? I bought this in January and I did pull a Carfax and it does report damage. What does a report on Carfax? It just says vehicle damage, okay. It usually says minor or major. It does not. It just okay. Also another a

couple other things. I mean, I'm sorry, Andrew, a couple other things. Here is the weird party. They don't have to tell you about damage, but they can't misrepresent it either. So that's what's weird. They could have kept their mouth shut, but instead they said, and on the contract, I'm not talking about this report you got. But on the contract does it say as is. It's it as his car. But the gentleman I spoke to it, Carmac said, oh, we do everything, we

do. Paints, we do, PDR we do. I'm looking find out. No matter what he says off the contract, the wording in the contract says that that contract supersedes anything. I mean, if it's a standard contract, what I'm getting at is. But but they gave you some kind of a written report. You said. It was some kind of report that literally said no damage history, right correct, Hey Tom, And they gave that to you with the deal, right, yes, sir, Okay, so

jfr Cars Rodney was chiming, Rodney. I just want to ask a question. First, I was told or when I researched this and over the years, as is means as represented, but you got to prove how it was represented. In other words, as is doesn't just mean like if someone writes something saying the engine was rebuilt at ten thousand miles ago, or you got a re manufactured engine, and then they sell it as is. They can't sell you a car with three hundred thousand miles on the engine if they represented

it had less. Yes, you were buying it as is, but not as lied about, but as represented. Go ahead, Rodney, what were you going to say? They probably used auto check. Auto check is another form of car Facts, not the same company. But we found that car Facts may have a challenge on the information about the car, and you'll find whatever it is that was not mentioned on Carfacts, auto check has it.

So one might report it, but the other one may not. And that's probably what you're into, and you kind of got in the middle of and they may or may not have known about that. But I don't know how the contract is written regarding that report. Is that report part of the contract or do they or do they simply say, by the way, here's the report from car check, because they're not obligated to check car check or to check car Facts for its accuracy. Now, could you argue that they misled

you? I don't know. I think it's car Check that misled you. He said it slipped through the cracks, which unfortunately, I don't think it's fair. Well, it's not fair, it's not. But the question is Andrew who misrepresented the card the dealer does. The dealer is not allowed to lie about the car, but they don't have to tell you squat about it.

Well, here's the deal. If they were the one that repaired it, which is what the dealership said, we do all this stuff, then they did misleadly because they knew that they were the one that repaired the car. And they will not really no, no Andrew unless that dealer told you no. See, the dealer could have fixed it all day long. They don't have to tell you they fixed it. They don't have to tell you anything. But if they gave you that report, the report said no damage

history, right, what was that? If it says that, does that dealer guarantee that report? I mean that dealer is not under an obligation to tell you whether that report is true or not unless it's part of the contract. I don't know how it worked. On the surface, it looks tricky to me. It looks like garbage because they have a report that said no damage and they did the damage. Now, the other thing could be it was very slight cosmetic damage. I mean, I don't know how bad.

How bad is it? Do you know? No it's probably hail damage. Well it was a paintless repair. No, they painted it right, Well, they painted it, but they didn't color sand or anything. So under the factory lights, I mean it looks terrible. I mean in the plain daylight, yeah, it looks great. And did that deal or do the report they did? I mean the repair, the repair, that's what they're claiming they did. Yes, Okay, Well, in other words, best

fall though this deal or actually said to you we fixed it. We do that, we do the PDR. We do every Okay, got it, we do it all the time. But they were supposed to call me back two days ago and they've not called me back. So something's worried here. Okay. I don't think you have. I don't think do you want to return the car? Oh? I just want him to color stand the hood man? Okay, then you got to did you tell them that? Yes, that's not a big deal. What you're saying is if they fixed it,

they should stand behind what they fixed. Correct. I'm in total agreement. I want somebody to call over there and talk to them, because I agree with you, Katschina, who's light on cases. We need someone to call over there. Probably right now. Deputy Dollar could probably take it. I want him to call over there, because he's not asking for the world. He's saying, look, you sold it to me, said there was no damage. Yet you guys yourself did some damage repair and you didn't do

it right. So just make it right. That's not unreasonable, Okay, I agree with you. Hold on and let's see what we can do. Three o three seven one three eight two five five go with a sure thing Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're contenth time for an insurance checkup free, no obligation. In comparison, call Compass Insurance paying too much your coverage at dozens of insurance companies find out now

three oh three seven to seven to one help. You'll think you're his only customer when you choose Frank durand the real estate Man dot com to list your home with Remax Alliance three oh three nine two zero sixteen twenty two. Hello Tom Martinez here three three seven one three talks seven one three A two five five eight eight eight Heating dot com. I want to remind you that they

have a twenty eight dollars special for servicing one item twenty eight bucks. That includes a service and maintenance check and if you have any repairs beyond that, they credit you twenty eight bucks. It's a great deal. Eight eight eight Heating dot Com. Okay, listen on the on this situation. We have some facts, is some texts. I mean that I really got to get to because they're cool on the HUA thing. But I'll do that after this

because Glenn's been waiting. So Glenn, what's going on with you? Glenn? Are you there? Harden, Yes, sir? What's happening Glenn? Well? I picked up a ninety four Fewick Park Avenue. I love my view ex this is the fifth one I've owned. Wow, And what I did? How long when you say you picked it up, Glenn, how long have you owned it? About six months now? Okay? And what I've done to it so far is I've put in a new computer module.

I've done a transmission flush, radiator flush, great flush, our scaring flush, new battery and it runs and drives like a dream. But it set out for five years and the clare coat's gone. It needs to be repainted, needs a new wind shield. But I was wondering should I go ahead and spend the money and paint it. But in the wind shield? How many miles on that? Glenn? Forty seven thousand? Well, well, no it isn't. You're telling me forty seven thousand on a ninety four.

Yes, it was owned by a lady husband owned a local plumbing Olsen Plumbing. Guys, do you believe that it only has forty seven thousand miles on it? That's hard to believe, but it very well could be. I'm more curious on what you paid for it than we can tell you if it's worth throwing the money in it. I paid five hundred dollars for it and I've got about nine Yeah, it's worth putting the money in it. Yes,

in my opinion, Yes, what do you guys think? I'd almost try to sell it as is and see you know how much going to cost a paint and put a windshield in it? Come on, man, it can't cost that much. You're not looking for a You're not looking for a paint job that's going to be like stellar, right, I'm not looking for a high price. I'm right now. I'm selling for five grand. I don't think somebody I don't know, man, I don't know. You know,

you ought to leave your numbers in case somebody calls. It's so they they drove it less than twenty five hundred miles a year. I find that incredibly hard to believe. Right, so every month it would be it would be only less than two hundred miles a month. Well, when they bought it brand new, I went down and checked. They bought it it. I think it was perfect Buick in Colorado Springs. Why did you buy it? Did you buy it to drive it? Or did you buy it to

sell it? I bought it because I love Buicks. Then painted and just stay right, so smooth. So okay, what's your other car? Which one would be better? The one you drive currently or this ninety four Buick. I'm having a big problem with that. What do you mean with that? With what? I've got? A twenty fifteen Buick? And what's wrong with that? Not a dad gum thing? Okay, Well, what do you mean when you have a problem with that? What are you talking about?

Well, I've got five cars? Oh, do you have any you can donate to my immigrant family? I'm retiring. If I donate something, I don't get it. I wish I could Oh, no, no problem, no problem, I understand. Yeah, I'm just looking for a car for this one family. He's got a good job going. He can ensure it and put a plate on it, and I need to get him a car. Hey, Kachina, did you get the number that one guy that called in before with that Toyota or whatever you have? Hey, Tom,

it's Susan. Now Kachina's out. I can check with her though. Yeah, you know, sus do you remember that guy calling in saying I want to fix the car and donate it. I'm sorry I don't, but I'll ask her. I'll ask her. Yeah, I asked her to get his

name. So, Glenn, our answer is it's worth it. Your total basis in that if you get a cheap paint job that's all you need and a windshield, your total basis with what you already put into that is going to be what less than twenty five hundred bucks three thousand dollars, for God's sakes, for a running car with seven Go ahead? Yeah, I just wanted to know what could I probably ask on it. Okay, once you make that, are you going to make those repairs or sell it as is?

Well? I'm trying to figure out should I go ahead and put the thousand to fifteen dollars into the paint job and then try to do something, or should I go ahead and try to sell it without the paint job. Oh, you want to get rid of it, then, So if you want to get rid of it, don't. I wouldn't put it. I wouldn't put another dime in it. I just set you're going to just get that money back when you sell it. You're not going to make any more on it. Yeah, what is your honest opinion as to price? I'm

looking on Facebook right. I love seeing what's out there, and there are two to three thousand dollars. That's what I would think too, Just to say, yeah, but only forty on No, hold on, guys, that's with only forty seven thousand miles on it. Yeah, it's still in ninety four. No, no, but it's still in ninety four. There's nothing you can do about it. It's not a camaro. I gotta take it for a hold on, we'll come back, We'll come back and take

more. Hang on three oh three seven, one, three eight two five five go with a sure thing. Denver's Best Roofer Excel roofing dot com. You don't pay a cent until you're content. Time for an insurance check up free, no obligation. Comparison call Compass Insurance paying too much your coverage at dozens of insurance companies find out now three oh three seven to seven to one

help. You'll think you're his only customer when you choose Frank durand the real estate Man dot com to list your home with Remax Alliance three oh three nine two zero sixteen twenty two new need so you don't have. As fast as we can, Shooter's gonna help. Come man, This is the Troubleshooter Show. No Tom Martinez, Hi Tom Martino here, Welcome to the show, and it's brought to you by Grossman Wellness. I can't say enough about doctor Grossman and his team at Grossman Wellness dot com g R O S. S.

M An Grossman dot com Grossmanwellness dot Com. I mean, what they do is the concierge medicine. In fact, he's a good friend at the deputy doc over here anyway. So what they do is they do blood work every three months, every three months and an exam so nothing can go wrong in three months, right, I mean not really a lot that you can't catch. That's all included in a few hundred bucks a month, along with supplements and prescription drugs, most of them some they can't get, but you

get the lower price on them. Grossmanwellness dot I'm serious. Get started for two hundred forty nine bucks, get your blood work and get your initial exam and a review, just for two hundred and forty nine See where you stand Grossman Wellness dot com. All right, So Mark went out and Mike I didn't forget about negligent referram. Mark went out. This woman called and said she was flooded out of her new apartment for senior living and about ten people

were flooded out. They fixed everything, they moved back. She moved back and said since she moved back, there is a terrible smell, terrible coming out of her heating and cooling vents. And really, we really want to help her if she had a problem, because she said, no one's listening to her. So I said, Mark, well, let's at least go out and visit Catherine, and he did. That was really nice for you, Mark, So no one knows who Catherine is or anything. So let's

just lay it on the line. Did you smell anything? No, I mean absolutely nothing. No. Again, Well, I want just so look, I don't even want to tell I honestly, I tried to say this in the text. I really don't want to talk about it because I feel extremely bad for she has issues that we are not going to be able to help with whatsoever. I understand. I ironically enough, everyone I've gone out to have the same issues. It's quite remarkable if you think about it,

Mark I went. I think in general, and as I said, no one knows her name and anything, her real name so or her dress. But I don't want to make fun of her obvious I never do when people calling that I think they have mental illness. But here's what I think. I think, as you get old and lonely, you start I don't know what it is. I mean, even if you don't have a history of mental illness, I think you have maybe a little history of some weirdness here

or there. And then you start imagine anythings, plots, conspiracies. Well, and then certain people see things as well. Did this woman see things? Yes? Like what just different things? Man? I mean I once again there was stuff on them again, Mark, there was stuff on the wall that most likely was just a little bit of grease splatter or something right behind the stove, and it was a chemical that was put there by possibly a meth dealer. I mean, it's I don't know how I can go

as deep as you want. No, No, that's okay, It's just how did you leave it with her? Though? That did you? You're going to be reaching out to her brother. I just wanted to know if you honestly told her, Hey, you know, we don't smell it. Yes, I did tell her that, and she wanted to know what was next, and I said, I'll go back and discuss with Tom. Okay. You know, Mark, when people have called the show before, I know you said we shouldn't get her on the air, and I mean,

obviously we shouldn't get on there for ridicule. But whenever people like that have called this show, I have talked them into getting some count Well, they say they're going to get counseling. I don't know if they do. But now she's just in a different world, man, I mean, she really is. You mean, like almost too far. I'm afraid she's going to end up getting kicked out because she's calling every day. The place is immaculate.

By the way, it's spotless, spotless. The last time I went to a spotless house like that, the woman picked up a small jar, like a mason jar, and showed me a couple of carpet fibers, and she thought they were some weird insect that infested. But you could have eaten off the floor in the place. It was absolutely spotless. And that same woman showed me a box next to her bed that had a book in it, one single book, and yet rats lived in it. And she saw

them and jumped up. And what the hell am I going to do? Okay, now, my let's go back to Mike, who said, listen to this one mark you were out, I want you to. And I don't know if you heard this, but it's very interesting. A real estate broker recommended a contractor to him who did a lousy job, maybe damages, who knows. Mike looked up something called negligent referral. And by the way, there's no law on that. There's only court precedent, which is considered

a common law. And I will tell you, Mike that to sue your real estate broker for a negligent referral. And I told you the reason I know about this is because I started a referral list before anybody started a list, and it's actually called a referral list. And I studied the law along. Of course, my attorney did the actual law. But there's what's called the duty of care. Did the broker have a duty of care to you? In other words, in his contract with you? Was there a duty

of care? I think you could say yes, I think there is a duty of care. Because they're trusting you With me, there's less of a duty of care, but there is somewhat of a duty of care. Wouldn't the realtor that referred this person in order to go after some form of negligent referral have to have known that it would be a bad job set up. We're getting to that good point, but I want to say this. This

is not legal advice. I'm telling you about court precedence that I researched, and some of it was for myself many many years ago, and there have been some cases since then. Then there has to be a breach of duty. A breach of duty doesn't even come in unless there is a duty. So was he paid for the referral. I don't mean by the contractor, although that comes into it too, but by you. No, he wasn't. No, But here's the other thing. There still is somewhat of a

duty to act in your best interest because he is a fiduciary. If he's a buyer's agent. You didn't say if he was a buyer's agent, is he it is? Yes, Okay, then there is somewhat a fiduciary responsibility. But then here's the other thing. He had to have had a track record of doing this, or at least knew the guy was bad, as Mark was saying, he has to have some knowledge. You don't make a negligent referral if you honestly think someone is good now, or have reason to

think he's good now. If you have you really and truly it comes down to that more than anything. There was no intent to defraud. What's negligent about it? Now? If he just met the guy and said, oh man, I've known this guy for forty years. See, so there's all kinds of breach of duty, then there's causation. You have to show that

it is the recommendation that caused the damages. Well, what do I mean by that, Well, that if you had an opportunity to look at this contractor's where it find referrals, if you did no due diligence at all and simply relied on the contractor, was that I mean, excuse me on the broker? Was that reasonable of you to do that? Or did you have any kind of an obligation to look at what he recommended? That the next

thing, and that's a good see. And that's what I do. I have several people on the list and I tell people to shop, and I tell them nothing's perfect, blah blah blah, and what the recourse is? So what are the damages? That's the big thing. Okay, you have to have damages. So the long and short of unless you have massive, massive damages, you're not going to get anything. Tell me what the damages

are and why you're not going after the contractor directly. Well, first of all, we are going after the contractor directly, and it's hundreds of thousands of dollars. And then tell me what the contractor did. It was fest of materials and fest of money. So we had we had bought an investment property and then we had gone through several contractors, none of them seemed to

fit the bill. And then the agent had someone who was they had just hired at their own home and they said, well, hey, here's this guy. Maybe maybe he'll work out. And then the brokerage house had their own referral program, so we thought this was a vetted, you know, well researched contractor. But wait a minute, wait, you said two different things. You said the guy, the agent said, try this guy, it may work out, and then you said the broker's where he works has

a referral program. So which one was it? Well, it's both. We thought that perhaps the contractor came through the vetted refral. What you thought did he tell you it did? Well, wait a minute, man, If this guy said I got this guy working at my house and he may do a good job, that's what you just told me. What I want to know is did he say this is part of our referral program or did you just assume that we just assumed? Okay, do you let me ask

you. Do you think you have a strong case against this guy? I honestly, well I think against the contractor. Yes, But yeah, Bob Jackson, do you think this broker do you think this broker knew this guy was a bad guy. You don't reasonably No, I don't believe that. They don't think. I don't think you're going to even get through deposition. But I want to ask you another thing. This contractor, did you call the police or the district attorney if he actually stole us? Yes, that's

that's part of it. We have a civil and criminal complaint. Good. Now, did you hire an attorney? Yes? Who'd you hire? Well? I don't want to say. Okay, it's public record when you sue, but in any case, let me ask you this. Then, the attorney you hired, how do you know they know how to do this case? Just referrals and track record and research of their case history. I'm confident that they know what they're doing. Is his first name Scott? No,

but we're invoking the Contractors Trust Act? Well, of course you are. But if his name isn't Scott, you don't have the best one. But okay, okay, okay, has this Has this attorney actually handled contract or trust problems? Yeah? Several times? Excellent with a favorable outcome? Excellent? You know that very seldom you get attorneys fees, right, we do. We're asking for it, but we know that it's not a guarantee. And next does the person even have substance? Fortunately they do. Oh,

do you want to warn us about the contractor? We always talk about that. Not at this point. I will certainly do so, but I don't want to warn him and then they do something. But when was the last time he was on the job. Oh, about a year and a half ago. Okay, you did file right, absolutely, We've been litigating for almost two years so, oh my goodness, Holy crap y. So how is it going. Did you do depositions? Well, we've had a bad attorney, so we switched attorney. So it's just taken a while. But

we're about to get to depositions and we had some. We're doing a second round. How much have you spent? Quite a bit, probably fifty thousand at least. So, man, I hope you come out. I want you to keep us informed on this. Yeah. I mean I learned quite a bit listen to you over the years, which has helped. So I would love to know how it goes, really I would This would be a

really good eye opener. So let us know. Three zero three seven one three talk seven to one three eight two five five Go with a sure thing Denver's Best roofer Excel Roofing dot com. You don't pay a cent until you're content. Time for an insurance checkup free, no obligation. In comparison, call Compass Insurance paying too much your coverage at dozens of insurance companies find out

now three all three seven to seven to one help. You'll think you're his only customer when you choose Frank durand the real estate Man dot com to list your home with Remax Alliance three all three nine two zero sixteen twenty two. Hi Tom Martino here, don't forget eight eight eight heating dot com twenty eight

dollars. That's for a toilet service or a water heater service and flesh or anything that you need one item twenty eight bucks guaranteed a service and maintenance call, and if anything's wrong and you need repairs, they credit you the twenty eight bucks. Eight eight eight heating dot Com. Now, let's talk to Monty Monty, what's going on? Hey, Hey Tom, hey man? What's that? I was well? I was recently fired from my job. I went and applied for unemployment and they came back saying that it was from

alcohol use. Well, if you're fired for cause, if you're fired for cause, many times I was going to say, you you don't get unemployment, but you could possibly without if it was truly alcohol and you're a professed alcoholic and it's a it's considered a disability. They can't fire you for that. You just got to fight it to the next level. Man, I mean, it doesn't matter if you but I don't know what happened anyway,

what happened was it alcohol use or are they lying? They're lying? And then I guess my basic question would be we had the we had a meeting where they demoted me, and I would wondering if I would be able to compel them to have transcripts of the meeting. But why I would prove that because they didn't. Alcohol was never even brought up to me about this. It was they demoted me, and I for what? Rea, Why did they demote you? I had the week before had told my manager I didn't

feel good. She sent me home, and they said, well, we have to have a meeting about this. So a week later I go into the meeting and they say, well, we're demoting you because we just don't feel comfortable with you down there by yourself. And I said, okay, fine, and I stormed out of the meeting. But under the premise said I was on the schedule to under the demotion. I showed up to my shift the next morning and they said, you've been crossed off the schedule.

Were okay, now they can fire you. And it doesn't sound like they even had to give a reason when you stormed out. Did you leave work? Well, I left the meeting. Did you leave work that day, well, it was it was a meeting outside of work. But I understanding in the meeting as wet in the meeting, we had said, okay, you you come into your you work your shift tomorrow morning, your next shift tomorrow morning, and then the next week you're going to be on room trace

with the the motion part. And like what, I here's what I don't understand. Okay, why they gave you a reason at all? Is it to deny unemployment benefits? Is that the only reason? Maybe? Are they They obviously didn't have a reason to fire you, that's what But that that's what you're fighting. I mean, obviously I don't even know why they went there with alcohol. Why didn't they say he was belligerent. They could have said almost anything right, right, And that's what I'm so it still shouldn't

be any issue. They're just denying the claim. You need to bring it to the next level. Well, well I got denied, so I did do it in a pill. But I'm waiting on that. Yeah, you'll probably get it. To be honest, we've had thieves get it. I mean, it's almost fast guy for the same thing, and they gave it to him because I couldn't prove he was drinking. Right. I fired a guy for drinking, George Suzanne, remember him at Peoria. I caught him drinking, literally in the middle of the day in my shop. I fired

him and he ended up getting unemployed. I was helping. I was trying to help a gentleman named Monty back in February on an unemployment claim with our angel. You're not the same Monty, I assume I don't believe. So, okay, okay, gotcha. Here's the bottom line, Okay, Monty, here's the bottom line. They have to prove their case. I would say I'd venture to say ninety eight percent of the time employees get unemployment unless you're shooting up or cooking meth in front of the boss and all the major

customers of the company and then post it on social media. You probably aren't going to get your benefit. Well, they've already declined it, though, No, you didn't understand it. You appeal it, well, okay, but yeah, I just feel like, why, what's going to be different on the hill? Then you know, they go back to the employer and they've got to prove it, and I'll tell you something else. It sounds a little weird to me over this whole thing. We had a neighbor.

His name was Archie, literally the guy next door. He'd go on binges for three or four days. His little kids would show up at our front door, five and six years old, knocking on our door. I'd end up going over there, getting them dressed, getting him on the bus at the bus stop, because dad was passed out drunk after three days of drinking. He worked for Cisco Tom He got fired for drinking on the job at

Cisco. His wife was an attorney, ensued Cisco got a year's back pay because apparently, if you drink on the job and you're an alcoholic, it's a disease or I didn't something, yeah, and she got one year whatever it was a back pay. And then on top of all of that, you know what the company did, Cisco. They had to reinstate him. They waited about a week and fired him for no reason at all. That's right. So okay, here's a kill BOM. Do you have Do you

have anybody that I may be able to talk to? You mean an attorney, lawyer? You don't need one. You're gonna end up getting that payment. It's going to defeat your whole purpose of getting unemployment. I mean, unless you're suing this company for something major, it's just an unemployment hearing, right. I just feel like that if I'd lost this, if they believed her on the first did they get proof? Did they get any proof from her the first time? No, I've never been I've never was written up.

I was never There was no write ups there. I was never even approached about alcohol nothing. Okay, I ever said me about alcohol. Ever, you don't have You don't have subpoena power like you think you do with courts. You're not going to get transcripts of a meeting. You're not going to get private notes. But what you can do is demand documentation. That's one thing I know. And Monty, I don't have an answer as to why you were turned down the first time. I will tell you this,

I've never found someone denied unemployment yet. I've had people walk off the job, that people use my credit card for liquor. I've had people, I mean, just I can't even tell you had someone leave in the middle of a show that was producing it right, a live show. Now, what the hell? Yeah? You know why, Mark? Guess why? Guess why she wasn't fired because I did not have a written policy of leaving during

the show that you can't leave in the middle. Oh, by the way, I gotta go, Yeah, Monty, I gotta take a break, Bro. I mean, I'm just telling you. You gotta go through with it. You hate and man, I know you don't want to hear this, but honestly, it's a gut feeling you probably only you know, if you have an issue, you might want to check into that. Bro, Why do you think so, Mark, I don't hear anything. I don't

think he's drunk right now by any means. I just I don't know why I think that actually, And that's why he said, only he knows, yeah, but he would have had even if he did it. Even if he does Actually he could claim he's an alcoholic and he needed rehab and he'll get his job back and everything. But and they didn't work with him, and they knew it. I mean, he could really make it hard of them because these at jerks just went and admitted they would have had admitted they

knew it right. That's why I can't believe they picked alcoholism. I mean, you know he's crazy three oh three seven one three talks seven one three eight two five five. Waterpros dot net you can get a wonderful water for the rest of your life. Don't buy bottled water for fourteen hundred bucks at your kitchen sink. It's about four times cheaper than anything a plumber can do for you, and they are plumbers, by the way, waterpros dot net.

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two zero sixteen twenty two. Hello Tom Martino, you're a troubleshooter at three O three seven one three talk three oh three seven one three eight two five five. All right, welcome, let's talk. It is Jerry's turn. Jerry, what is happening? Oh? Yes, my husband had a gym membership at a prestige in Ravada and h they uh just suddenly closed and they gave everyone there like a month over at just other YMCA and Nevada. But then they owed as one hundred and seventy six thirty three for six months left

on the contract and it was all agreed. How do you know it's one seventy six thirty three exactly that was left because I called the place where they had the billing through and talked to a final over there and she said that it was approved to be it get that much. Then that was what was left on the contract. What was the name of the gym Prestige also known as Zone. So anyway, the point is you did get somewhat of a membership into something else to make up for it, but it did not make

up for all of it? Or what correct? Okay? So if he had one seventy six coming, what was the value of the other membership they gave him in place of Prestige? There was no value. They just let it. They let the members use uh, the gym membership at the YMCA for just a month or two in lieu of them trying to open up another place. They did not get that other place opened. Okay, So what is the what is the value? What is the value of that of the use of the YMCA for two months? Is it a free gym or do

they normally pay? What is it? Yeah, that car was free until No. I'm not asking if it's free to you. I'm asking if I walked in off street, what it's similar in price? Okay? So the YMCA is similar to Prestige. So your husband, in essence got two months. How many months did he have coming at Prestige? He had a year and a half contract, and how many did he have left? He had six month after he had the free time at the YMCA. So after that

time he had six months left on his contract. Still after that free time, I think it's defunct. I mean, the company just to go. I understand there's nothing she can do, but I'm trying to figure something out. If the Prestige membership, what's the Prestige membership for one year? It was a year and a half. How much an action Prestige still has an opening up in the Southland, Jerry, Jerry, how much a year or for eighteen months? What was the lump sum payment for eighteen months? Nine

dollars? Oh my god, really, that's that's pretty okay. I did not know it was that much. Yeah, okay, So divided by that okay, So he had eighteen months, so it's divided by eight team so it was basically so it's thirty bucks a month. Basically he was paying basically, okay. And you're saying after getting the free membership at the y, he's still upside down, a little upside down by six months for that one

hundred and seventy six thirty three, Yes, right, okay. And you said there is another location, a are you allowed to access that one? Well? That one is I don't care if it's in fail I'm asking you can you access it. Yeah, are you allowed to use your card to get in there? I get as far as I know, Yes, I don't know. Oh well then that's the answer, isn't it. Just The point is that the people everybody has agreed that they owe it to my husband,

but they am. All we're trying to do is get a check sent to our home because we've paid with cash and we don't want give them our banking information because we've heard of a whole bunch of stories of other people that horror stories. Just open another bank account just to receive that that's not a big deal. Yeah, well yeah, I don't know if my husband would do that, but they they are they every single thing. It sounds like they've tried to make it right and you almost make it. Did they offered

did they offer to achu the money? I guess a debit card. But there's like a ton of other social on social media, there's a ton of other people that have issues with the prestige. They also close the lake with locations. Yeah, but this has nothing, Jerry, Jerry. All I'm concerned about right now is your situation. You're owed one and seventy six dollars. Okay, here's what I want to know they're willing to put it on a debit card or what did they say they're willing to do? Put it

into or check it jimmercart or the bank or personal bank account. And for me, well, that's all I can ask him to do. I I can't if you don't want to do that, I I understand, but I don't think you can. I I don't think we can call them and demand they write a check. I don't think either. No, I just don't. I I'm not saying you're being a nut or unreasonable or anything, but

it's nothing we can It's not like this company's trying to cheat you. So so it really comes down to they owe you money and you don't want to take a direct transfer. I would take the direct transfer as I was you. You don't have to open up a new account. All you have to do is is go to your account and shut down all ach payments out all of them, or just let them make card. Yeah, I just take a debit card. That's like cash. Well, they want to put it

on our debit card. Listen, Jerry, the best to you. I wish you the best. Three oh three seven to one three talk seven one three eight two five five listen. Premiere does window washing, and I'm telling you they're great young men with a lot of good hard working people. They do commercial establishments as well, and they do homes window washing, get them clean for spring. They also do pressure washing and cleans out your garages, your sidewalks, all of that. We clean windows dot c. Go with

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twenty two. Uh So, Michael's on right now. Michael wants to clarify something. His wife just called about his gym membership. They offered to She said, ah, the refund and they want to check Go ahead, Michael. Hey, Tom, the only thing I wanted to clarify was when I originally talked to the call center, you know, where they handle all the billing, and she talked about possibly, you know, me getting a card

or giving them my account. You know. I explained to him I didn't want to do that because I paid cash and I just want to cash back. And so she said she was going on vacation, she was going to take care of all this and the caller back in like a week or two. So when I called back, she told me that Prestige told them at the billing center that they were not going to be issuing any more refunds through the call center, that I needed to call one of the clubs to get

taken care of. So, long story short, I did everything they asked me to do. I called, talked to numerous people at the South location, which is still open, and I got nowhere with these people, they wouldn't return my phone calls. So, Michael, let me just ask you very quickly, Michael, very quickly, are they refusing to give the money or just ghosting you? They're ghosting me? All right, let's take this up, and now we're going to help you. We'll take it up.

Hold on, we'll get your information and get you back on I'm Tom Martino. Thank you guys sharing an auto tech and JFR cars save all your problems for me.