The Troubleshooter 2-26-24

Y'all ripped Tom what news you needed by so you don't have come runing Just as fast as we can, Shooter's gonna help come man Dix. He is the Troubleshooter Show. Now Tom Martine, Hello, I'm Tom Martino. Welcome to the Only Show. If it's kind Dadie. Where in the universe we are solving problems, answering questions, taking complaints, making your life a little easier. And all you have to do is give me a call at three oh three seven one three talk three oh three seven one three eight two five

five forty five years going strong, and we are here. That's in Denver alone. We are here to help you. So as you can see my my wide shot of Bob Logan with me, he's from a plumb line and we'll be talking about plumbing, heating, cooling, electric, we talk about

home services. We're gonna talk about some other stuff as well. Going on, I want to talk about consumer myths, well not necessarily consumer myths, but myths, and I want to know if you agree with it, and I would like you to help me add to the list if you could on that. So, if you could let me know what you think are common

myths and how we can do away with these myths. I'm going to give you an example of that, and I'm going to go to the phones as well, three oh three, seven to one to three talk And of course you can always call three oh three Martino twenty four to seven for help, information referrals. But here's the thing. One thing I think we all agree on, no matter what differences we have, one thing we agree on. No one should be lied to, cheated, or ripped off, no one.

So I think everyone agrees with that. Right. So what is ripoff? Sometimes it's out and owt ripoff. Sometimes it's a perception of a ripoff. Do you know, Bob, I decided you know what one of the perceptions of a ripoff is one of the main perceptions. What's time equals value? If you do something too quickly, whether it's a car repair, a plumbing repair, whether it be any kind of repair or service or consultation. If you solve the problem quickly, they feel it's worth less money. Have

you noticed that? I agree with that, And we run into that ourselves. I don't agree with the myth I'm saying, we do run into that ourselves. We people do believe that time equals value. The more time you spend, the more I should pay. The less time you spend, the less time, the less I should pay. Of course, there's a certain cost to doing business for everyone, whether it's insurance and I say everything, okay, just you know what I'm talking about, insurance and taxes and licensing

and just equipping vans. And here's the unfortunate thing with business. You have a certain percentage of people not working at any one time and a certain percentage working. So if you take one hundred percent of your workforce and equipment, you might have seventy to eighty percent of any one time working. I mean, you think you have them all, but you don't, not really in between jobs, all different things, and you have to aggregate pricing over the

entire units. I mean, you can't. Just I can't tell you how many times I've heard this. I can buy a part for thirty nine dollars and have it installed by a handyman. I don't know how to argue that, other than to say, if the handyman ruins your home, he's gone. You're done now. Not that it would happen, but what if now we're going to keep going, go to the phones, and I do want

to talk about myths and I want your input. Here's my first myth I want you to talk about, and I want you to add to the list as well. I don't have to go with my myths. Tertification is the answer to cleaning up our environment and climate change, avoiding climate change or minimizing climate change. Everyone is getting in to electrification everyone, So what's the real story with electrification? What do you think? I mean, that's what I

want to know. Will electrification? And I have to sign on to my YouTube. I haven't done that for my more On Zach, it's your turn. What's going on with you? Zach? What's happening? Oh? That was a dial tone? Is that Zach? Did we lose him? If so, I'll just move on. Three zero three seven one three talk communicate with me. Should I take Zach or should I try to move on? Where's Zach? Lists? Okay, then we'll go to Dora. She has she wants some advice on a body shop. I love advice, especially if

it comes before a problem. But Dora, let's call Zach back when we get a chance. We have his number. So, Dora, what's going on? I need a number of a good body shop is Lakewood? Please? And why does I'm just curious, now, why does it have to be in Lakewood? In Lakewood? Okay? Well, listen here, here's all I want to say. You should never pick a place for a major repair based on where it is, because you really need to pick the best spot. So I can't give you the best I can't do that. But

here's why. How often do you have bodywork done? If it was a local doughnut or coffee shop or something you frequent a dry cleaner, I could see the wisdom in picking one close to you if it's a major repair, if it's bodywork, I would never pick ever a place based on location. I just wouldn't. Now, I'm not saying you have a bunch of bad body shops out there. I just don't know of any. And by the way, we are very light when it comes on auto body shops. I'm

referral lists dot com. We really should do a better job. But we don't have many auto body shops. But I do know of some auto body shops that are pretty good. What do you have to have done? I just have some minor I got vandalized. Oh you got vandalized. Is your insurance covering this, Dora, Yes, I expect them to. It's two large scratches with some sharp objects. It's obvious and that's allers do it. There's there's no major bodywork need it is. It is damaged, dear.

All the scutches are pretty bad. They're deep. Okay, we have paintless to repair. Let me think I want people if they have a suggestion on body shops, I'll tell you that. Unfortunately we you know, we used to have a good body shop. We recommend it all the time. I'm not recommending it anymore because they've dropped the ball with me. And if they dropped the ball with me, I will tell you a really good one that

I know about. They're not cheap, they're excellent, and they're called Bodyworks by Murray, and they're part now that they do all the high ends and they can do any kind of car. They have long waits. It's hard to get booked. But Murray has this shop called Bodyworks. I don't I know that, and I hate to sound like this, but we don't have a lot. Caliber has been around for years. I can't speak to their reputation, but I know they have pretty good ratings. I can ask a

question. So I believe in Colorado by law, you can use even if you're going through your insurance, can use any body shop, any body shop you want. That's right. However, is there an advantage because all insurance companies recommend body shops, so it is there zeroage? Zero advantage, but zero advantage. But if something doesn't go right and use your own body shop, well, even if you use theirs, even if you use theirs, But don't they seprogate for you. Won't they fight for you? Not necessarily.

Nope, they'll say that's between you and the body shop. We've had that happen Bob, where they say use our shop. Now if they say, use our shop and we'll guarantee everything one hundred percent and if anything goes wrong, we'll take care of it. But they don't. If they really did that, that might be a reason to use the recommended shop. Many times, the reason it's a recommended shop is they make an agreement with the

body shop. Look, we'll send you a lot of work, don't overcharge just which is good on the surface, But a lot of times that's code for use cheaper parts, use some aftermarket parts that are cheaper, don't you know, Let's let's just try to get him in and out. It's not necessarily the best. Again, all I can tell you is I wish I had a recommendation. I know, like I said, I don't. That's I'm just being straight with you. I don't have a recommendation right now.

We used to have some, and I don't. If anyone wants to call, if they've had a personal experience with a body shop, I'd love to hear about it. Three zero three seven one three. Talk Zach. What's going on? I'll go back to Zach right now, Zach, what's happening? Hi? My mom is seventy four. She's a a scooter to get around, and I went to Batteries Plus to buy her two batteries for a scooter, and it ended up double charging me for four batteries. I guess,

wait a minute, that's an easy problem, isn't it. Don't you just basically now, wait a minute. You went for a new battery and they charged her for two batteries and they charge you for four. Yes, do they claim they delivered four batteries to you? That's what they're saying. Now. Effort there was two transactions. One got canceled. They supposedly one transaction. At first they're saying one transaction didn't go through, they didn't have

it, and the other one did. And now they're saying that I walked out with four batteries, which I didn't. I walked out with two batteries. And they will not relent on this. They're saying, okay, and was this on a credit card? Yeah, well the obvious I want to ask an obvious question. Did you contest the credit card? Yeah, it's my mom's card, and yes she did, but they bought it and they

won't They won't do that, they won't sell them budget. Wait a minute, your credit card company should side with you if they show now in the these two transactions, does it show two batteries in each? Or are they for transactions? How is it? How does it appear on the statement? I only have a receipt for one transaction for one hundred and thirty six dollars, which are two batteries? Yes, and then I went through for one hundred and fifty five dollars, which was no, no good. We don't

know what that was. Forward I was, and they will not let you contest that now, and my mom tried to dispute it through her bank because it was through the debit card, and they're, oh, wait a minute, Okay, so it's not a credit card. It came right out of her account. Yeah, as far as I know yet, hold on, let me see if I can come up with some ideas. We got plumb line services in the house. If you have any questions on plumbing, heating,

cooling, electric trains, I'm Tom Martino. I also want to tell you about waterpros dot net for the best water systems at the lowest prices. If you're looking for water filtration at the kitchen sink, reverse osmosis, or you want to get out Forever chemical in your home, that's three oh three eight six two five, five five four. Go with a sure thing Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're content.

Time for an insurance check up, free no obligation comparison call Compass Insurance paying too much your coverage at dozens of insurance companies. Find out now three oh three seven seven to one help. You'll think you're his only customer when you choose Frank durand the real estate man dot com to list your home with Remax Alliance three oh three nine two zero sixteen twenty two. Hi Tom Martino here three oh three seven one three talks seven one three eight two five five.

Here's another myth. The first myth electrification is the answer to cleaning up the environment and diminishing climate change. Okay, that's the first myth. Second myth. For humanitarian reasons, we must have open borders. What I'd like to do is ask people if they disagree or if they want to add to our myth list. Right now, I'm going to go to the phones and zach it. Had you know, Bob Logan, our guests say from plumbline services, He said, had the had the charge has been exactly the same,

it would have been easy to show a duplicate. But why are they not exactly the same? From what I understand, the one hundred and fifty five was for two batteries and two court charges, and then the one hundred and thirty six which I paid was just for two batteries. They didn't do court charges on one hundred and thirty one hundred and thirty six. Did you return batteries for the to erase the court charges. No, not yet, then you should be charged for the course, right, yeah, I would

think so, Yeah, but I'd be fine. I just I don't undertand why woul charged twice or four batteries? I don't mind being charged with the Okay, you're going to have to take in the small claims court. And here's why. They're just gonna claim you got four batteries. But they have cameras in that store. They can clearly see if you got four batteries or not. And I would, as part of small claims demand that they show

you the video evidence came hold on to Bob, go ahead. I was going to say, not only do they have cameras, but they should have an inventory control system so they can see right in their inventory. Or we're talking about batteries, of course, whether whether four batteries. Now we can have somebody call for you as well. But Zach, did you did you ask him about the video? Yeah? They said the cameras were out that day. Oh really convenient. That's what they told my mom. Yet was

your mom there alone? Now? It was me alone. My mom's handicaps, she doesn't walk very well. So I was buying her batteries for a scooter that she uses, and it takes how many batteries? Two? No, I'm sorry that these people have to give in. I mean, you know, I want all the frustrating. I went in the next day and they showed me the computer screen and there was no charge for one hundred and

fifty five. So she didn't know. We didn't know. So they were saying there's no charge at first, and then now they're saying that four batteries left the store, which is done true. Here's my guest. The guy charged them one hundred and thirty six. After he left the story realized, oh, I didn't charge the court charge because he didn't leave the batteries, went in there to adjust it thinking he was gonna bring the batteries back, and now is the court Yeah, that could be. Is the court charge

like twenty or thirty bucks more? Yeah? I think it's ten dollars a battery. I think for twenty a battery, I think yeah. I want someone to call which batteries? Plus? Is it down? Abiline by a Roman? Okay? Who do we have Kaschina that we can give this to today? We have wy Jaques in the studio. I'm studio Tom, Doc.

Let's call these guys man this you know, look at do you really I don't think Zach would go through all this trouble he and his mom to rip them off for two batteries and just say, look, they should have video evidence. If they don't, I mean, come on, this is ridiculous. I and Doc, if you have to, let's go to a let's go to a district or area manager. Just this just sounds ridiculous to

me, it really does. Okay, hold on a sec, bro, let's just call Okay, I get so freaking tired of these of these stores sometimes. Now, look, there are people they're getting ripped off right and left by shoplifting. That's not what this guy's doing. All right, let's go to Ruth. Ruth, what's going on? And by the way, we do have j Jay hang on with a referral. Ruth, what is your problem with the HOA? Hey, yeah, thanks for having me.

So. I'm a single mom and disabled veteran and I bought my house about three years ago, and we nicknamed it the Miracle House because we were so blessed to have it. So I was the first house in a brand new neighborhood, new construction, because it's the only thing I could find. I haven't heard a word from the HOA in three years. In January, I got a certified letter and I'm okay. I signed for it and I opened Now, how long have you been in the home? Three years? Okay?

And it's a brand new home, correct, Okay, go ahead, dear. And so I opened up the certified letter and it's a bill for fifteen hundred dollars. Okay? What is it for? It said, a late fee and another late fee and the rest was all legal fees. But are they claiming? Okay, but a late fee for what do you have monthly payments due? So? I had monthly payments due. I paid those. This was for not having a landscaping plan on file with the HOA.

So you've been paying your monthly dues. I've been paying my monthly dues. Everything. That's fine. I've done the landscaping required, brand new backyard. Of course, nothing was there. I just didn't have the piece of paper on file with the HOA. So and because of that, oh god, hold on, when you did your landscaping, who approved it? No one approved it? Were you supposed to get it approved. I think so. Maybe At this point it was a brand new subdivision. I was the first

house in. The houses across the street were still a foundation. So I not. Were you ever warned about this? They say, I was? I don't. I didn't receive any letters they said they received. They sent one letter and a second warning letter which I never got. I got a warning letter about my week being high. I took care of that. But as far as the so, the whole bill is how much right now? Right now? It's at almost twenty five hundred, and what do they say

they're going to do? They said they could put a payment plan over the next eighteen months, and they won't like, they won't give you a break at all. They won't budge so our h away. Our neighborhood is about one hundred and seventy houses ish. They spent eighteen thousand dollars on legal fees in our neighborhood alone last year. Are you what's the neighborhood? Meadows at vandal Water, meadows at vandalar Vanda Water, Yeah, oh, Vanda Water,

Vanderwater okay? Is it in? Yeah? And so they spent eighteen thousand dollars on legal fees. Where's this located? Where is this located? South Loveland, Okay? And so I was shocked at the fifteen hundred dollars bill, And I'm going, whoa, this is the first time I'm hearing about this. What's going on? Do you have a contact? Do you have a contact at the HOA? I do? Uh? Huh? All right? Hold on a second, is Deputy Dollar around? Uh? Kachina?

It seems like a busy Monday. Is Deputy Dollar around? Because this might be a pizzolity I can find out. Hold on, let's no matter what, Let's get this to them because we really need somebody to just call there and see if they'll give her a break. And I don't just mean a monthly I mean did they have like did they say they had certified any kind of certified mailings or anything like that. This was the one and only

one that I received. So they they said they sent other ones. I said, well, please send me the receipt of all the certified letters you sent and it was only one. They're full of craft. I asked for an itemized bill from the legal team. What on earth did they do? Fifteen dollars worth of legal fees? You know what this is. It's damn abusive, That's what it is. But I also want to talk to Stan the hoa man, hang on and we'll get stand on and then I want

to give this to Deputy Dollar as well. Hold on, all right now, Frank, you have a comment. Make your comment about the Democratic about the Demo credit ballot? Is that the Democratic Primary? Is that what you're talking about? Yes, go ahead, Frank. Hey, I'm down here in Colorado Springs, El Paso County. I looked at my Democratic ballot. I was going to fill it out. I wanted to put a write in vote in for a certain candidate. They do not allow write in votes on

the Democratic ballot. They do allow write in votes on the Republican ballot. A Republican friend of mine showed me her ballot. You know, parties are allowed to do that. Parties can run themselves any way they want. They're the only thing they have to do is they have to follow election procedure. But they don't necessarily have to have open right in. They don't have to do that, but they have to conduct fair balloting. Now, let me ask you something, Frank, in the real sense of things, will it

make a difference. Are there enough people that wanted this candidate? Well, I think so. I'll name the candidate even if you want, go ahead, I don't care. They wouldn't allow him on the ballot. Bobby Kennedy Junior. Oh you this is for president? For president you're talking about? Yes, sir, okay, I see very plainly on the ballot. If I write Bobby's name in, it will invalidate the ballot. Is do you know if that's the same in all counties or is that just there? I

don't know. I can only talk about this county. Okay. I'll tell you why. I'd like to find out. I'd like to find out. I want someone. I don't know about it. I just don't know. I'm going to look it up, though. Hold on, I'm Tom Martine three three seven to one three talk. Hang on, we'll do that. I'll look it up. Three oh three seven one three eight two five five

Frank to Rand, the real estate man. We'll do free market analysis of your home based on this market these interest rates, the supply and demand, the size of the home, the neighborhood. It's all free and it's detailed analysis of your home and neighborhood. Find out before you list, with no obligation what your house will get on the market. Three oh three nine two zero sixteen twenty two. Go with a sure thing Denver's Best roofer Excel Roofing

dot com. You don't pay a cent until you're contenth time for an insurance check up free no obligation comparison call Compass Insurance paying too much your coverage at dozens of insurance companies find out now three oh three seven to seven to one. Help You'll think you're his only customer when you choose Frank durand the real estate Man dot com to list your home with Remax Alliance three oh three nine

two zero sixteen twenty two. Hi Tom Martino, you are a trouble Shoot three all three seven one three Talk plumb Line Services dot com in the house with us. We had a question about a hot water loop. Can you retrofit a house? This person says they wait five minutes for hot water. The question is can you retrofit a home if you don't have it in there from construction? What do you do? Hold on, let me turn the mic on. Go ahead, sir. You can. Depending on the area.

There are point of use systems they can help out with that. I heard that there's one like you put under like the bathroom sink or the kitchen sink that actually recirculates it right back or to the cold side maybe or somewhere. I don't know how does that work? Yeah, And I mean, but they are what the point is you don't have to read. The point is you don't have to repipe. Yeah, there really are systems that do that. I would think with a check valve too, it could do it

right, you go right back to the hot water. Yep. I don't know. So, I mean there's a there's a number of options. Point of use is probably the most popular, but they can do there are there are systems that can do it throughout the house. Okay, so hot water loops can be retrofitted for that caller, M I mean that texter. And by the way, I always I don't give out this number enough three oh three, it's it's five seven seven three nine for texting me, hey,

Kelly, are we up on YouTube? Because I didn't get the link and I wanted to tune on to my YouTube morons and say hi, okay, Alan, Uh, go ahead, Alan, you have an issue with tree removal. What's happening? Oh oh Jay? But Jay has a referral and a body shop. Let me take him first because it's really quick. I'm sure, Jay, who are you recommending for a body shop? Somebody called in about Yeah, there's a great body shop in Linklod. Thank you guys

to get him on your list. What what are they called? Perry Terry? Yes, you're right, you know what. They were on my list of years ago. Perry and Terry are still around. Yep, they sure are, and they're just as amazing as ever. And I have a myth for you. Okay, what is a myth? I want to hear a myth. Here's a myth. Our oxygenated fuel here in Colorado shaves gas and the environment. They're full of crap. You're absolutely right, So you're you're

absolutely right. I'll give you another one. Government money does not come from us. How do you like that one? Okay, thank you very much. So oxygenated fuels, you use more of it and it doesn't help, you know. It's funny how people convince themselves that doing things help others, like open borders. Is it really helping? What is it doing? Do you know we took all the money and just put it in to that country. Maybe on helping people rise up against oppressive governments, how about that?

I mean we help people for way less we invade countries for oil, why not to help people live a good life. I was told there were beatdowns. I mean, I feel sorry for the Venezuela's coming into our country. But did I hear that there's a new president there now a better The reason that these countries are so poor is because of government corruption. You send them money to the country, it will never reach the people who need them,

you know that. Yeah, that's true, that's true. Some people are saying that's happening in many countries, and Venezuela used to be a flourishing country until what socialism that Let that be a lesson. What's really funny is the states that they're going to are the ones espousing basically that type of government.

Anyway, Alan, what is the issue with tree removal? Alan? Yeah, so our realtor call is yet sitting asked if we were having a tree trim during our open house, and I said no, and they sent me a picture where this tree trim had come and actually cut down a forty foot tall juniper tree that was one hundred years old and in perfect condition. Wait a minute, and somebody you said no and somebody thought you wanted it done? Or did they do it just to be you know, what's going on?

I don't get it. Supposedly this tree trim I had been working with someone remotely using our address on their name. Oh, I get it. Pree removed? And how old is this tree they removed? It was one hundred years old? Oh my god? Was it in good condition? It was an amazing condition. So what okay, what happens in a you know, this is very interesting? What happens in a case like this? That's what I'm calling you for. Holy crap? What did they say? Okay?

I don't even I don't even know what to tell you, Like, like, what would happen? I just don't, I, honest to god, don't know what to tell you on this. So did you call the company? First of all? Well, the company? I talked to the guy. I think it's a single, single person tree trimmer. He waited for me to get back. And what did he say? Okay, what did he say that? He thought? He give me his story? Yeah, so he he had been contacted by someone based on his Internet advertising.

They asked him to come to the house to remove a tree, and he went to the wrong house. Is that it? No, No, he came to the right house. But who who asked him to remove the tree? Someone supposedly in Texas named Ron Peterson. Okay, now, come on, man, So who's he billing for? This? Is somebody paying him? Well? Yeah. He sent a copy of the invoice to this person at the other end, including a picture of the tree, and he had circled the tree and said, is this what you want removed? Along with

our ad Whose property was it on? It's on my property, it's inside a fence on Quebec. And he came onto your property. Yes, and he removed the tree at the request of this unknown person that for some reason right now, do you know this person in Texas? No, never heard of him. Did you contact him? The guy must have a phone number. Yeah. I called the phone number, it left the message. I

sent a text. The person asked who I was, and I said, I'm the owner of the house that you sent someone to to remove a tree. And I heard nothing back from since. And the guy's name in Texas. The guy's name in Texas is who Ron Peterson. If I recall correctly, this just doesn't even make sense. I mean, and now there's tree trimmer is threatening to put a lean on our house because I refuse to pay for the work because I just lost a five thousand dollar tree. I don't

care about them having I would sue that guy, the tree trimmer. Okay, I would sue the tree trimmer because that tree trimmer had no indication whatsoever. I would go and get a judgment against that tree trimmer. That's what I would do. Even if that tree trimmer goes bankrupt, I don't care. That's what I would do. That's the first thing, because what come on? A tree trimmer gets a text and goes and cuts down a freaking tree. What's the name of this idiot tree trimmer? Go with a sure

thing Denver's Best roofer Excel roofing dot com. You don't pay a cent until you're content. Time for an insurance check up free, no obligation. In comparison, call Compass insurance paying too much your coverage at dozens of insurance companies find out now three oh three seven seven to one help. You'll think you're his only customer when you choose Frank durand the real estate man dot com to list your home with Remax Alliance three all three nine two zero sixteen twenty two.

Yeah, Ritt News need advice, so you don't have come run into astas as we can, Shooter's gonna help come, man, this is the Troubleshooter Show now, Tom Martino, Yes, that's me. I'm here as I've been for the last forty plus years, forty five years, solving your problems. Now. We do so directly, sometimes indirectly, by warning you, by helping you, whatever we have to do. But it's the only

place really in media to get direct help and information and referrals. Three all three seven to one three talk now you can call three all three Martino twenty four to seven three all three six two seven eight four sixty six. Somebody called in earlier and said, you know, I can't write in Robert F. Kennedy's name. No, not Robert, was it Robert F. Is it? It's it's uh Bobby Kennedy Jr. Okay, that's what it is. Yeah, I can't write in his name because they won't let me in

El Paso County in the Democrat primary. Here's the deal. I looked it up. The rules regarding candidates very state by state, and they're allowed to do so. Each party has a Each party can do what they want with that rule. Some states do it, some counties do it. So if they say you can't, and you're a member of that party, you can't. That's just the way it is. In a general election, they cannot limit you to write in anything that's a general election. But each party has

a right to control its own destiny. Steve has a comment on ballots. Go ahead, Steve tom This is Steve. I'm up in Long Want. Technically, I'm in a portion of voter county. I'm an independent voter, and so I get a ballot for both Republican and Democrat. So listening to you this morning, I took a look at my Democrat ballot and there are eight people on the ballot. At the bottom is a place to pencil in a non committed delegate. Okay, what does that mean? You got me?

I don't know what that means. You got top the bottom. Well, it's just I guess what they're saying is that they're giving you a right to do it. I guess so, but you know what, it doesn't leave enough room where it says non committed delegate. It's got a little circle that you can fill in with your pencil, but there's not enough room otherwise to write in anyone's name. So it's bizarre. That's weird. That is

really Thanks you, though for telling us about it. Three zo three seven one three talk seven one three eight two five five Did you know that the Supreme Court is going to hear a case having to do with censorship? By the way, I feel censorship is one of the most important things going on right now in America. I saw a short movie nominated for an Oscar and it was about burning books. And it wasn't really literally about burning books,

but banning books. And this movie decried the practice, which I agree with, by the way. I agree that they should be down on that and that people should not ban books of any kind any were. But what this documentary conveniently doesn't talk about. They talk about books, yet there have been books banned for other reasons, so they don't really care about banning books.

They care about banning their books and the books they believe in every single book that they were complaining about, well, not every single But most of the books they were complaining about had to do with climate change or LBGYTQ communities. Okay, now I don't think they should be banned. I think people should be free to read anything they want. But I also believe people should be free to espouse their opinions on all of this pro con in between. I

don't care on anything. Anything. That's what a free society is. Anything, even hate, hate should be You don't have to believe hate. If you're a moron. You want to believe hate, then believe it or follow it, but you can't legislate it. And so the laws in Texas and Florida being challenged at the Supreme Court are being challenged by big tech. Now, the big social media companies say these laws that were passed, say this is what the laws say. You cannot censor people on your platform for political

reasons, blah blah blah and other reasons. Now big tech says, now, listen to how they construct that our freedom of speech is being infringed upon because we are not allowed to present our perspective. If we have to present all perspectives. That's their legal argument. They're actually saying, if we can't present our perspective and we must include everyone. Then our freedom is being infringed upon our corporate freedom. How bs can that be? The point? Is

this? What if a media company says, we don't want to publish anything to do with communism at all, or we don't want to publish anything to do with anything republican, they shouldn't be allowed to do that. Or how about this, no black people on, no black perspective whatsoever, no Asian perspective whatsoever. What if one platform wanted to do only white men, those same people would be back at the Supreme Court saying that media company can't do

that. Yet, media companies are saying we're a private company, we should be able to do whatever we want. No, that's not true. Private companies can not infringe upon your constitutional rights. Period. They can't do it. I don't know what people are why people are against freedom and expression of all kinds. I don't follow these idiots, but I want them to be there. In fact, I want to know what people are thinking. I want to know what organizations are feeling. I want to know. I don't

want it secret. Why do we Why isn't it amazing to me? It's amazing. I'm just going to call out liberals because that's what it is. Liberals decry, oh, you can't badness book, you can't band this book. But they're all for censorship, all for it if somebody talks against the vaccination, or speaks an alternative theory on COVID, or they want to talk about how bad something is. Amazing to you, how censorship is totally embraced

and accepted. If you are totally censoring what we don't believe in, Hey, Tom, is not what freedom is. We should be able to express everything. I mean everything. I don't care what it is. Oh, Tom, we shouldn't have hate speech? Why why there's nothing wrong with hate speech? For I mean, let me let me am in, Tom, somebody want says hate speech. Doc hold On was okay when I said there's

nothing wrong hatespy. I personally find it offensive and disgusting, but I want people to be able to express it, so I should say I don't think there's anything wrong with the expression of it. It's what people embrace. But you can't legislate that in their hearts and minds. What were you going to say, doc, Someone I figet it was the claim that said, the only defense against hate speech is more speech. Yes, of course it is. And you know what, trust me, it's not so much hate.

By the way, what is hate? What is hate is whatever you call it to be. I mean, in fact, some of the most hateful people are the people who are in that organization against Digital Hate. They call it what the hell is digital hate? First of all, digits can't hate a binary codes can't hate people hate God Almighty. So it's amazing to me how liberals take one stance on censorship when they can't have their voice, but another one when the other party can't have their voice. I say, do

away with all of it, all of it. Our eyes and ears can take it. We're intelligent people. I mean, do you remember when the Civil Liberties Union defended This was back when the civil Civil Liberties Union meant something. They're a bunch of a holes right now. But you know what, at one time, this Civil Liberties Union actually and this was this was crazy,

but they defended the Nazis. Remember that he said they wanted to have a march in Skokie, Illinois, I believe, And although they had to hold their nose to do it, the Civil Liberties Union knew that it was the freedom to do that that was more important. Do you think they would ever do that today? Ever? Ever? Do you think that would happen today? Do you think liberals today would ever ever hold the mantle of freedom of speech at all costs? Hell? No, are you kidding me?

I mean, think about this. The Hunter Biden laptop story was suppressed as fake news. I mean, it's the amazing to me what the media's entities will do to suppress what they want. And by the way it goes both ways, I just personally can't stand any censorship by anyone. No, I don't think Florida should have banned the books they banned, or Texas or whatever in California's banning books. But the other way around, you know. And

here's what's funny. People are protesting like crazy because drag queens could not read their stories to kids that listen. If drag queens want to have story hour, let them have story hour. Transgender want to have story let them have it. It should be the parents that decide of their kids go and attend it. If kids attended and parents want them to, they should have the right to. But what's amazing is while they were oh aghast at the idea

of drag queens not being allowed to tell their stories. On the other coast, uh Kurk Cameron, who wanted to do Christian and Bible stories were he was banned. So what a bunch of phony jerks, God Almighty, I am so tired of phony people, Deputy Chopper. As a follow up, we'll get to right after this. I need to know a little more on what it is. It says an update on a case we have Bob with plumbline services with us. Meanwhile, go out and censor something you disagree with.

That seems to be the American way. Right after this, go with a sure thing Denver's Best roofer Excel Roofing dot com. You don't pay a cent until you're content. Time for an insurance check up free, no obligation. In comparison, call Compass Insurance paying too much your coverage at dozens of insurance companies find out out now three all three seven to seven to one help.

You'll think you're his only customer when you choose Frank durand the real estate Man dot com to list your home with Remax Alliance three oh three nine two zero sixteen twenty two. Hi Tom Martino, you're a troubleshooter Denverregen dot com. Denverregen dot com for weight loss with the semigluetide being compounded and that's just two hundred and fifty dollars a month Denverregen dot Com. And I want to

tell you, Compass Insurance Group does free insurance checkups. Do you know somebody called me and said they saved three thousand dollars a year by one phone call to Compass and found out not only were they underinsured but paying too much three oh three nine nine six nine thousand. Deputy Chopper has a follow up on Firestone. Now, Deputy Chopper, is this the one with uh Brian and the Subaru. Yes, it is, sir Okay. He had a two

thousand and nine super roof forest or one hundred and sixty thousand miles. He says he had four tires put on it Firestone. One went flat and they replaced it, and then he says, recently the replacement tire fell off, and he says it's their fault. It actually happened the same day as he went to work. Later that day, it went off at about twenty five and eighth Avenue. Then he brought it back. He towed it back to Firestone. It sat on the rack for over three weeks with nothing being done.

I reached out to oh Fridgestone Firestone Media, and I'm going to cut it down the long story short because there's a confidentiality of the settlement. But they offered him some money for the repairs, which wasn't enough to buy a new car because his car was supposedly totaled. WHOA. I made a suggestion Tom take the money and ask for your car too. He did, and he's going to call Shardan Auto Tech and see about just getting the car repaired.

But he's happy with the deal and I'm happy with the turnout too, so really wow. So anyway, he does have a settlement. That's the bottom line. Thank you for that one. This is really a weird one. So the car was totaled. That's because the hub, the whole wheel and hub came off and he was blaming them for that. So did they in essence take responsibility? Well, apparently the insurance suggestor did because he totaled the car and gave him money. Okay, and he's going to get to

keep his car. And get try to get it fixed anyway. Thank you, chopper, appreciate that. Threeho three seven one three talk three oh three seven one three eight two five five lines are open if you have a call, a problem, question, complaining somebody lied to you, or cheated you, or ripped you off. And okay, someone here says, and now this comes from today, or no, this comes from the other day. About doing away with auto stopping in your car, you know where I have

a button that does that. I call it golf cart mode. Where you pull up in your car and you're at a red light and the engine goes off and then as soon as you as soon as you touch the gas it starts again. I call it golf cart mode. Bob, have you have you experienced that? Don't you have a button in your car that can turn that off? Yes, but it can't be turned off permanently. No, that's right, that's right. Oh okay, so that's what this guy's talking

about. There's some I guess there's some software that'll disable it completely. I was told by the dealership, because I would love to disable it completely, but I've told by two different dealerships that you cannot disable it. No, I mean, this is an aftermarket. You know, each car manufacturer has its proprietary software, and if you go online you can find software to hack

into it. I forget what they call the ones for Beamers, but they have software specifically to hack into it, and you can change all the settings. You can do the same with Mercedes. You can do the same with all different cars. I don't think they've cracked Tesla yet, and I don't know what you would hack in Tesla, but in BMW, for example, I shouldn't even say this. I don't have it. There's a way to hack into that. So the monitor works while you're driving if you have your

phone up on it watching a movie. I'm not And what they claim is if you want a passenger in the front seat to watch the movie, you know you can still drive and and and you can because that monitor will not allow you to do any video on it in any case. There's something else too with the write in candidates. That's not somebody else. YouTube brought out that Kennedy is not running as a Democrat. That's why you can't write him in. But I don't. I don't think you can write in anyone.

It's not just Kennedy. Kennedy is running as an independent. But here's the here's the thing. Parties are allowed to make whatever rules they want for their candidates. Now, YouTube has come up with some myths. By the way, I asked for myths. They didn't call in with them, but they put some myths down on the YouTube thing. And here's here's some myths we came up with. And I want to know if you know any First of all, I came up with government money does not come directly from us.

That's a myth. We can actually change climate and weather patterns. Is that a myth? Some people say that's a myth. Electrification is the answer to cleaning up the environment and diminishing global or climate change. People say that's bull. It'll have actually more of an impact. Here's what I want to know. When if everything was electrical, everything, our heating are our areas. But okay, let's say heating cars, hot water, Bob, Could you

imagine are people asking for electrification right now for the environment? Are you getting that? We're getting some inquiries, but we're going to be forced to electrify everything, well, including what are you talking about the new regulations? Everything there's going to be. It won't be too long before you will not be able to you will not buy a gas appliance. In Colorado, everything will be So when we move to electrical, how will the grid keep up with

it? They haven't figured that part out. They never consider the unattended consequences. If it just sounds like a good idea, let's do it. So so, I mean we are actually confronted with this because in California, I forget what the year is, They're not going to allow vehicles in the state. If you're if you're delivering to California, you have to have electrical vehicles.

I mean, is that is that for real? I mean, if you think about it, what do they so if everything is electrical, does that mean what what happens to all of these celebrities that have private jets? I mean, okay, all right, here's another one. The guy said oxygenated fuels are good, are better for the environment, or help the environment, and we you know that that has been one of the you know, one of the good parts about that is it gave farmers another source or another

i mean vendor to buy their corn. You know, But as far as being good for the environment, you just burn more of it. So there are some others I found on YouTube. I can't find it right now. But anyway, here's the deal. We're going to uh, we're going to come back, take your calls, and we have some other stuff to talk about. For example, we talked about a retro loop for hot water.

Nowadays, people are saying it's actually better to keep a loop running with hot water for far away bathrooms or bedrooms or kitchens than it is to run the water until it gets hot. Because water has become such a valuable resource. The price of water is going up. And really, if that loop, you can put the loop on a timer, or you can have it one at a low speed constantly, and it really doesn't use that much heat,

does it. Well, it doesn't use that much heat. I won't use as much correct Now, would you rather use the water because some people literally wait three minutes of water running that's a lot of water. Or would you want the loop so you have hot water more instantly. That's the point. Now somebody else wants to know if you do a hot water loop, what if you have an on demand water heater, can you still do a hot water loop? And does that strain the hell out of it because it's always

running. Do you know. I don't know the answer to that question. We need to ask because I want to know if you've put them in with constant flow water heaters. So if you could find that out. And we're talking about a hot water loop and if you have not built your home with one and you're wondering, can it be done? The answer is yes, it can be done. They actually put a recirculating pump at the point of use or somewhere else, but at the point of use, then have a

check valve system where you can actually rotate. You can circulate hot water so there's always hot water near that sink, so you don't have to wait three five six minutes to get hot water. But if you do it with a on demand water heater, it seems to me that water heater would always be running and they're not made to always be running. We'll find out about that and more. Get your calls in at three oh three seven one three talk three all three seven, one three eight, two five five Go with a

sure thing Denver's best roofer Excel roofing dot com. You don't pay a cent until you're content time for an insurance checkup free, no obligation. In comparison, call Compass Insurance paying too much your coverage at dozens of insurance companies find out now three all three seven seven one help. You'll think you're his only customer when you choose Frank durand the real estate man dot com to list your

home with Remax Alliance three all three nine two zero sixteen twenty two. Hi Tom Martino, your troubleshooter three all three seven one three talk three O three seven one three eight two five five. I'm going to tell you one of our next crises coming up in America. You know, we have the credit card bubble, we had the student loan bubble. Now Biden of course trying to do away with student loan bubble by getting voters by forgiving their debt.

That's what he's trying to do, and uh, you know, making some progress there. And the next big one is going to be people in retirement with zero money. Now. I know, we hear about people having lump sums of money to put in an annuities and some people that have savings equity in their homes. But the real crisis is going to be as people we have more people aging now than ever. The biggest chunk of people are old farts. The biggest chunk of people. We're having less kids, more adults

growing older, and they don't have money. Why because of YOLO You only live once. People are spending money like crazy right now, more than ever for the look for the wanna be status to pose whatever it is, and younger people especially are indebting themselves for life. But anyway, it's called the only you only live once spending spree now more than ever. When you think the economy is doing badly, look at the YOLO spending spending on absolute non

sense things that mean nothing and high brand name things over spending. Vacations are a big deal, once in a lifetime vacations. People are saying, screw it, I'm not going to be able to afford a good retirement anyway. So what I'm going to do is I'm going to just spend my money to have fun and the hell with retirement. And more and more people are doing that. They're saying, the heck with it. I want I want to I don't care what I have in retirement. I want to live well.

Now, Now here's another thing. Bob with water heaters. I don't know why I'm on water heaters right now, but people are texting me with a can you have a water heater that has a combination constant flow and a tank so you can use it when you need it? Can you can build up hot water if you want to? So of the some of the water heater manufacturers do have a small tank reserve tank attached to them. Yes, so you don't get that what they call cold water sandwiching in between, right?

And how small is that tank? Usually like six gallons? Oh that's small. Yeah, but it just helps enough to get it going. Yep. But yeah, the cold water sandwich Are they even popular? I mean it used to be the rage people said everyone's going to be going to that is it really didn't take over like people thought, like in Europe. No, I mean we still we still install quite a few tankless water heaters, but but the majority of what we what we install our tank style water heaters and

in the high recovery, high recovers. Yes, now, Steve, what is your issue? Sir? Night? Hey man? What's happening? Hey? Hold on? Sure? Yeah, no speaker, Hey, I was online looking for this good real good year real hose hunter's foot and it was a way below everybody else's prices. It was like eighty five dollars compared. Is it a water hole are you talking about No, it's an air holes it. Oh real, that's retractable. You can bring it in and yeah,

I have a couple of those. Now where okay? And where did you see it? I've seen it online but disappeared and then it came back up again this morning and it was and what is it called? It's called Turtlesoon dot app I think Turtlesen. Yeah, yeah, you ever heard of him? Is that the name of the real or the name of the company. That's the name of the company supposedly online? No, never heard of them. You know, those things are available all over the place now,

oh I mean I mean all over the place everywhere. They're great to have, by the way, But are you talking about the good the one made by Goodyear? Correct? Yes? Okay? And how much? Well, here's here's the price that they had eighty five dollars free shipping? Is that for three eighths three eights? And is it sixty five feet no, it's one hundred feet. Wow that I've never seen a price that low ever, I know that's what well and everybody else has got them for two hundred to

three, you know, free shipping. That's pretty damn cheap. But I'll never I'd look at what have you seen any reviews by turtles? And I always see there's what I do. I just I go to Amazon normally, but you know, now you're talking about on go ahead and no Amazon had them for a lot higher price, of course, but you know they're probably

legiti. But I went. I went and it says buy you know, pay or buy now, and I checked that, and then I went into there and to pay for it, and wouldn't let me pay a kate. It says we trackt your item or something like that, like you know, reverse it, don't buy it. What I mean, normally, when I have a problem with paying for something, it's because my card is rejecting it, and my card automatically tells, well, it won't in fact, it

won't let me buy from certain sites. It won't let me. And well, I was I was trying to figure out if this was a scam site, because I after I tried that, I went in there and got their phone number and I couldn't get through the kept person. I can't even find it. I can't even find it. I looked at turtles in dot app. I can't even find turtles in dot com. I can't find That's weird.

It was on my it was on my end of And then they sent me an email Tom saying finished, you know, playing for the item, And I thought, well, I'm not going to do that now, No, I won't. I'm looking at it, man, I can't find it. I don't know what you're looking at. How do you sell turtlesen p U R P O E S O I M. And I believe it's called dot app. I can't find it, and I use the best buy logo kind of you know, that's what gets me. It just kind of threw

me off. Here's the problem with online buying nowadays. You're everywhere you look there a ripoffs. I mean really truly. That's that's one of the reasons I do Amazon. You know, Amazon aggregates other people, so you're not really just buying from Amazon. But you know, like it or not, these people at least they won't have on their site a scam vendor. Well they might one or two transactions, but as soon as they find out there's anything wrong, they pull them. And that's the only reason I not the

only, but one of the main reasons I do the Amazon thing. And man, if it comes down to saving ten bucks, it's not worth it's not worth some of these other sites. It's just not worth it. And right another thing, I was just trying to find out if it was legit or not or a scam. No, I've never heard me. Maybe if someone listening has been there, they can let us know, but I have never heard of it before. And normally when it comes to shopping online crap.

I know a ton of people. I mean, I am really good at ferreting out the good places to shop online. I do all Basically, I don't even go to stores anymore. I don't know how other people do it, but I don't even bother. I mean, I swear to God, if I can go on Amazon and have it tomorrow morning, I don't. And I've done that now at least the last twenty times. I can't remember shopping other than online. Now supermarkets I'll go to for a quick eyed and Bob, do you shop online a lot? I do? I mean

all the time. I will never walk through a best Buy or god forbid a Walmart. I don't. I just don't do it. I mean, it's a pain in the ass. It's so easy just to go on the computer and it comes right to your door. In fact, if I think about it, I don't go to pharmacies anymore. I have express scripts. I don't do stores for anything. The only thing I buy at a store is at a supermarket if and that's very In fact, even at a supermarket,

I have stuff delivered. And what makes it great is if you're unhappy for whatever reason, it doesn't matter what you don't pay shipping to, you don't make pay shipping back. I mean it's hard, you can't go wrong. No, I mean you know you have to give it to Bezos in his buddies. No, I'm serious. The online shopping thing, they have it perfected now other places. Walmart online is great. There are a lot

of good online places. But I would have to say I never thought i'd hear myself saying this, but I absolutely positively shop ninety eight percent of the time online. More coming right up, Go with a sure thing Denver's best roofer Excel roofing. You don't pay a cent until you're content. Time for an insurance check up free, no obligation in comparison, call Compass Insurance paying too much your coverage at dozens of insurance companies find out now three oh three

seven seven to one Help. You'll think you're his only customer when you choose Frank durand the real estate Man dot com to list your home with Remax Alliance three oh three nine two zero sixteen twenty two. Hi Tom Martino, your troubleshooter three O three seven one three talk three O three seven one three eight two five five. Okay, let me get to the phones here and listen. Here's the deal. If you have a problem or question or complaint,

give us a call. I want to get John Fuller on about this weirdest one that I think I have ever seen when it comes to when it comes to a personal injury problem, and I want to ask John about it. Go with sure Thing Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're content. Time for an insurance check up free, no obligation comparison Call Compass Insurance paying too much your coverage at dozens of insurance companies

find out now three oh three seven seven to one help. You'll think you're his only customer when you choose Frank durand the real estate Man dot com to list your home with Remax Alliance three oh three nine two zero sixteen twenty two rip new. You need that so you don't have to run anxious as we can. Shooter's gonna help. Come man, this is the Troubleshooter Show. No Tom Martino, Hi Tom Martino here three oh three seven one three talk

three oh three seven one three eight two five five. What's going on in your life? We're here to help you. And I love talking about renew home innovations with the best most beautiful shower conversions. You'll see. They take out that old ugly tub. God, I hate those tubs, those step over tubs with the old curtains or diffuse doors. They put in a beautiful rectangle shower with no threshold whatsoever to you can wheel over it or a walker or just walk right in. Grab bars, soap, dishes, seats,

whatever you want. And they do it in two or three days, and you have seventy two months to pay no interest. You won't find better renew Home Innovations dot Com three or three nine zero four to two thousand, nine zero four two thousand. Okay, so we've got a big old tires problem. Here a question about a twenty twelve Nissan Exterra. We might have to get one of our experts. Don go ahead. What's going on with you? Don? Had a quick question. I have a twenty twelve Nissan Exterra

with a little over quite a bit over one hundred thousand miles. I've always used regular oil. I took it in the other day to Big O' and requested regular oil and they put synthetic oil. Do you foresee a problem with that? Or am I going? Okay? So let me get it straight. You've always used regular oil, is that right? Yes, sir? And they put synthetic in this time? How many miles on it? Approximately one hundred and six thousand. Yeah, I do. I do think you

could have a problem. And let me tell you what the problem might be. Okay. The superior the superior cleaning properties and lubrication properties can clean out that engine to a point where you want you don't want it to. I mean usually it builds up and I don't know how to put this, but if you have unusual wear, it can sometimes fill in the unusual wear and it becomes it becomes worn in a certain way. And synthetics clean too.

Well, there's nothing wrong with going from a synthetic to a regular, but going from a regular to a synthetic with high mileage I've been told could be a problem because of the exceptional cleaning properties. However, I want to ask one of our people. I want to make sure that's still the rule. It used to be with the older cars, but with newer cars it may

not be a problem. And well twenty twelve, you know it's ten or eleven, But I'm talking about it used to be a problem with when I say older cars, you know, in the nineties and early two thousands. Hey, Kachina, could we see if Kevin Calkins around, or Jeff Vick Kevin or even our case, anybody you can get on. I'd like to ask about that switching. I was always told switching to a synthetic after you've

had, especially one hundred thousand miles, it might be a problem. So hang on three oh three, yeah, hold on, we'll get an expert opinion. Three oh three seven to one three talk seven one three eight two five five. So I have a text question here, so when it comes to oh, this is interesting, so on a text this has to do with a water leak. How do you find water leaks and they know they're using water? How do you? I mean, that's an interesting question.

Actually, how do you find water leaks? I mean, is this outside in their house? They can't find it, but they know the meter's running when all the water's off. How do you find it if there's a pinhole? I mean, how do you are? Are there ways to trace where water leaks are coming from? Well, I mean it doesn't take very long. Even a pinhole leak, it's going to expose itself somewhere. But if you don't see water, if you don't see water and your water meter is

running, we were just concidentally congregation system, it could be outside. Most likely it is because there are a way to pressurizes. I mean, what do you do? Though? Seriously, I would turn out I would I would turn the valve off to the irrigation says, make sure that's off and and and then see if the meter so if it continues to run. Meters should not run, I mean, you should not be using water when everything's off. No, Now what they might what they might be experiencing is a

toilet run That could be very easy. That's probably more likely the case if it's not the irrigation, it's a toilet runing. Because again, if it's if it's a pinhole leak or something in the ceiling wall, whatever it's gonna you're gonna notice it really really quick. Why do pinhole leaks occur? I

hear so much about pinhole leaks? Way, is it from corrosion. It is from corrosion from the inside and inside out right, And and that's another myth that Rocky You know, we have clean Rocky Mount and clean water here many places in Colorado Highlands, Ranch Park or many. I mean, we have first of all, very hard water in many many places, not to mention the contaminants in the minerals, but but yes, it's it's it's typically

from the inside out. It starts crowding until a pinhole leak exposes itself. And again, a pinhole leak can cause a lot of damage because it's a pressurized pipe. Yeah, and you don't see it for a long time, so it would be a problem. Now, what about what about inspecting a home? Is there a way to inspect a home for leaks before you buy it. Remember, they used to pressurize pipes. Do they do that anymore?

All water lines are pressure I guess that's what I mean. But I mean they used to put They used to maybe this was on new construction. They would like block off the pipe and then and then pump it with air or something to see if it held pressure. Yeah, they'll pressure, they'll pressurize the pipe. But no one does that when you buy a house, not not not in an existing home. Now you can do that in the drain lines, and and sometimes we're required to pressurize a drain line that is

not normally pressurized. So but no, again, the water lines, they're already pressurized. Okay, Kachinas, see if we can get any of those guys on if you're if you're still trying, but on another on another thing. Then we were talking about, Uh, I'm trying to find that other text on well, I'll have to wait. I can't find it right now while i'm live three oh three seven one three talks seven one three eight two five five. Okay, oh, I know what it is. I know

what it is. I don't have the text, but now I remember it has to do with electrification. You were talking about certain that gas appliances might so water heaters, when will they be actually phase out? We will have to have electric water heaters, electric water heaters, electric furnaces, pumps yeah, wait wait wait wait, heat bumps. So are you saying, though seriously, furnaces themselves, yes, electric furnaces, yes, how is that?

But that's different than a heat pump, right, Well, I mean a heat pump is a reverse cycle ac right, and an electric furnace is an electric furnace with that an electric heating element. Well but the yeah, and again you're getting it into the tent business, which I don't understand. I understand, But here's the deal. When is that taking place? I mean, are you guys at your shows? Are they showing new electric stuff all the time? Well, from my understanding, in Colorado, we will

not be able to sell. You're required to install heat pumps as early as the end of twenty twenty five. Wow, in a couple of years. Yes, you have to have so when you put in a furnace or ac whatever, you have to have a heat pump associated with it. Correct, But that's going to be more expensive, which is more expensive right now. I mean gas is cheap compared to electric right electricals Electric is way more expensive.

You know, I would love to have somebody on from What I'd love to do is have somebody on from Excel Energy to talk about how they're going to meet the coming demand. Wasn't there a time when they were encouraging people to not do electric because they did not want to build new plants. I thought they were giving and they wanted people to do solar. They want people

to do alternative energy, they want people that. At one time, if I'm not mistaken, they were trying to encourage gas appliances because of the electrical load. And if they get to a certain amount, they have to now build a new plant, and the return on investment is going to be astronomical. They have to They don't want to build a new plant. I don't see how they get around building new plant, you know, I don't think they can get around it. Now, here's the thing that no one wants

to say now. I know Brownie was talking about it earlier today, and that is we need we need nuclear power. That's what we need. That's I mean, Jeff Fick is with us. I want to get right to him. He's an expert, Jeff, thanks for being here. Men, Jeff, just with camera transmissions. He also does, of course, you know, repairs and maintenance on vehicles. And Jeff, I heard years ago when we used to get this call, we would tell people not to do

it. They've had older cars that use regular oil for years and years and years. They're up around one hundred thousand miles and they want to know about switching to synthetic, and we would say no, no, no, because of the superior detergent qualities and stuff could have caused you problems. Is that still the rule of thumb? Like this guy's got a twenty twelve Nissonic ster Era, what's the rule on that? He has over one hundred thousand miles

and he went for an oil change and the place put in synthetic. I would do the same thing. I prefer synthetic fluids. Okay. So it's not going to go retro on the sludge or on any build up of carbon that he needed, and it's not going to hurt compression or anything like that.

No, if anything, that may improve it by getting rid of some of those sludge and they all control rings, Okay, well, well, do you remember though, In fact, I think you were still on the show back then, we used to there used to be something about switching to

synthetic on older cars when it had a lot of miles on it. Am I remembering that sludge could be almost you know, seem beneficial in a way when you've got some seals or something that started to hard enough and should be leaking, but there's actually sludge packet it up behind it, and so it's preventing those lakes from manifesting. So you could potentially end up with some new leaks that you weren't anticipating because that sludge has been broken down and been moved

away, and now the actual failure that seal starts to show up. But the car actually will run better. Yeah, yeah, you're gonna have less friction. It's got a much better poor rate, higher boiling rate, lower thickening rate, and then they are they're just better all the way around. Yeah. Now, don is this a folk and synthetic you were given or is it a multi blend? You know, I'm not sure. I just saw synthetic, sir, and I did not pay attention on the belt.

How's it running? I did not run it until I talked to you. I had it done last week that I wanted to talk to you first. I don't think I don't you know, Jeff doesn't seem to be too shook up about it. Let me ask you this, was it using an oil before this? No, No, Sarah was not. So keep track of it and let us know. I'd be interested to see. But you know, synthetic oils nowadays. In fact, that's all you're going to see soon, Jeff. When they say synthetic, does it mean there's no petroleum base

in it at all? Now they're going to have some petroleum base. But the synthetic itself, I mean, you know, if you look at them like you're the level, you know, the conventional is like a linear, a tonic pattern, if you will, whereas the synthetic is like a wave form. So it's much much more strong, it's much more gurble. You can get more mileage out of the same oil, change better all the way around. In fact, I don't think there's a new car that doesn't use

it. What are you? Pretty much not so? Don anybody so using conventional? Don let us know, man about this. I think that's another thing they're going to legislate you wait, I mean although you know, although you know, hybrid cars use oil, electric cars they jeff, really they don't use any oil. Right, you have lubricants or do you not? Do you still have to lubricate an electrical car? Yeah, any moving part is going to require some sort of lubrication of course. So they're not sealed

necessarily there are Will they still have serviceable joints and stuff? Do you think? Yeah? Particularly, you know, do some of your suspension parts and I mean you're gonna have to do something, but you don't have like a traditional pumpkin or anything like that that disperses and gears. You will have gearing, of course, but it's not a lot of them are starting to run the motors right off the wheels themselves, Are you kidding me? So?

So the actual speeds are by resistance and you have no gearing whatsoever. So that's what they're starting to move forward. Wow, that's incredible. Three oh three seven one three eight two five five. Well okay, thank you very much. So you know that was maybe I don't think of what I won't call it a myth, but there was something about the older cars building up sledge over time or you know, carbon deposits and then cleaning them all out

at once with synthetics could cause a problem. Jeff is saying, the new cars nowadays aren't going to be affected that much. Don't worry about it. By the way, probid energy talk about solar the entire system twenty one thousand dollars after your rebates, and that includes battery backup. Probid energy dot com. Go with a sure thing Denver's best roofer Excel roofing dot com. You don't pay a cent until you're content. Time for an insurance checkup free,

no obligation. In comparison, call Compass Insurance paying too much your coverage at dozens of insurance companies find out now three all three seven to seven to one help. You'll think you're his only customer when you choose Frank durand the real estate Man dot com to list your home with Remax Alliance three oh three nine

two zero sixteen twenty two. Hi tom Archino here three seven one three talk three oh three seven one three eight two five five Okay now, I By the way, from time to time, use chat GBTPT on this show, and I type in questions to see what it comes up with, and I put in my chat. Now, by the way, I've learned not to use AI for social things at all, social questions about elections, about COVID,

about anything social, anything at all. If it's so social, it will come back with the narrative that you would expect, a complete progressive, woke narrative, complete, absolutely, bar none. No matter what you ask it, it will come back in favor of woke and progressive ideology. That's just the way it is. Okay. I'm not saying it's good or bad. I'm just saying that's just waited. You will never get anything from AI

that bends conservatively ever, Okay, think of their designers. But it is the most excellent tool for objective knowledge, you know, like what happens if I do this, or what happens or what's the what makes a better multiply drumshell when it comes to vibration, or what gives the best decibels for certain sounds? Okay, Or you're on aircraft, you know you can ask a technical question. I'm telling you. I asked the questions about compression testing and

all kinds of stuff, so I asked this one. Well, switching to full synthetic oil cause a problem with an older car that has more than one hundred thousand miles that has been run on regular oil. And it says switching to full synthetic on older cars with more than one hundred thousand miles files could cause problems, not immediate problems. Many mechanics do not recommend switching, And then it says, however, others do because of the superior protection and lubrication.

But here are some problems that could develop, potential leaks. They have smaller molecules, It's not necessarily the detergent quality, but smaller molecules than conventional oil, and could probably reveal leaks that would otherwise not come up. There By the way, I'll get to more of that, But Troy has a speaking of auto repair, go ahead, Troy, what's going on with you? Troy? Hey, Tom, I have a two thousand sixty A six and I had it from my neighbor, but it needed a motor, so

I took it to this Garcia's Auto Repair Federal Heights. There he spent dollars. How did you find Garcia's UH for for an Audi? Because I looked right by there. Okay, two thousand and six Audi A six. Okay, and you wanted a remand or rebuild that one? What were you going to remove and replace? Tell me, well, I gave him forty two dollars to get a different engine in it. Okay, that's what I want

to know. He was going to remove that one? Yeah? Sorry, And you were buying a rebuilt Yep, he got it from Iowa, It is what he said. Okay? Did he was it used? Hold on, this is important because four grand does not sound like enough. Was it rebuilt, remanufactured or used? Used? That's okay? Now that sounds about right. Go ahead, okay. But he said it was all finished. She said, I need to get two new Cadillac converters. I don't know how you could tell that, I said, okay, Am I able to

drive it home? Which is only two miles after most? He said yes. So I drove it home and I went to pack it up out of my driveway, you know, just back it up. Something too close to the garage door. We were playing in the garage wouldn't even start. I mean, the battery, nothing would click over. Wait, wait, this is after after you got it home. How long do you turned it off, and then you tried to turn it back on. Yeah. A couple of days later there was okay, and it would not start. A couple

days later, what did it turn out to be? It's the motor. There's water and oil. Wait, everything underneath my car? Wait a minute, Wait a minute. Did you have someone look at it? No, not yet. I called him and he said, well, find a way to get a toe down here, and so tried getting a toe down there. I called him and called him. After that, my wife called him, went to the shop and his son, who works there at the front,

Dan says, my dad's not around. My dad's not around. Wait, nobody, ok did you say did you say you spent forty five hundred forty two? Yes, sir? Okay? Did you put it on a credit card? Dope? Cash? Crap? Crap? And do you you said there's water and oil? Yeah? I mean underdeep. I got pictures of it and stuff. It's just all right. Let's get Jeff Vick or Kevin back on. Listen, man, you need before you take it back

to them, serious, Lee, what you need to do? Has Garcia has been around a while or is this a place that can fold up and go away? He's been around a while. All right, here's what I suggest you do. You may not like the answer, but man, you got to do this to protect yourself. You need to get it analyzed by a good shop. Where are you located. I'm in Northblane, like okay, so go ahead one hundred and fourth and like Fedro or here on. So you could get down to Kevin at Shardan Auto Tech. And I'm not

suggesting that he tear into it, but he can go through that. First, we want to see if he put a used engine in it. How many miles were on this engine? He said, one hundred thousand. Wait a minute, you paid forty three hundred to have one hundred thousand mile engine put on that car? Why? And that I didn't know at the time. He said he's just getting an engine from Iowa and it was broken English and stuff. So, I mean it was hard to understand, Ah Troy

this man. First of all, if he did listen, if he put a used engine in there with one hundred thousand miles, you may have gotten exactly what you paid for. He maybe didn't do anything wrong. I mean, was there any guarantee on this engine? He didn't even say he didn't give me payperwork or nothing. Yeah, but what did you Why didn't you demand it at least? So you have no warranty whatsoever? Do you even know? Truly if it's a new engine, a different engine. Okay,

I gotta take a break. Pay depit doc. Can we call over to Garcia's. We need to talk to this guy. I'm serious. Let's call over there right now if we can. This is ridiculous. Three O three seven one three talk three O three seven one three eight two five five. Go with a sure thing Denver's best roofer Excel Roofing dot com. You don't

pay a cent until you're content. Time for an insurance check up free, no obligation comparison call Compass Insurance Paying too much your coverage at dozens of insurance companies find out now three oh three seven seven to one help. You'll think you're his only customer when you choose Frank durand the real estate Man dot com to list your home with Remax Alliance three oh three nine two zero sixteen twenty

two. Hi Tom Martino, your troubleshooter three oh three seven one three talk three O three seven one three eight two five five welcome to the show. Okay, if you're seeing like periodic pictures flash up of not the show, it's uh Mark logged into YouTube showing stuff. I think it would be better if we had a little context with it, but it's uh randomly showing up, so there's nothing I can do about it. Three oh three seven one

three talk seven one three eight two five five. We have Kevin Colkin with us, and I wanted to basically, uh get a handle on this Kevin a couple things. Are you there, Kevin? Yeah, I'm here all right. If you saw oil and water underneath a car, what is it and the car doesn't start? What does it tell you? Oh? Oil in Wait? Wait, Troy, is it? Is it water or cooling or what? What are you actually seeing? Are you still there, Troy? It's a two thousand and six go ahead? Is it? Is it

oil mixed with water or is it coolant? Or what do you see on the on the ground? Are they two separate puddles? Are they mixed together? Tell me about it. That's all mixed together and it looks like, you know, like coolant and water and a little bit of oil because you could see, you know, the stuff on top of it, so you could have water gets on or oil gets on water. Okay, how do I try to say of these pictures of it too, Kevin? How do

you have a lot of coolant hoses? I mean like more than most cars. So it could be as simple as they use his little plastic wys for connectors and all kinds of stuff. So it could be fun, okay, because he just had an engine put in, albeit an engine with one hundred thousand miles on it. He actually paid forty two hundred bucks for this guy to take out his old engine and put in one with one hundred thousand miles on it. And he has leaks all over the place. But Troy,

you said it doesn't start either, right, that's correct. The battery's dead and everything. Did you try? Did you try? Did you check the oil level? No? I haven't done anything to it. I've been so mad. Yeah, okay, so you didn't check the oil level and you didn't try to jump it? Right? Was a new battery put in there or is it your old battery? Well it was new a week before, okay, got it before the engine? All right? Yep, Kevin, I mean it could be a million things, right, It could be a

million things. I mean the biggest turn I have. I was listening earlier that you know, no invoice. That's that's crazy with you got nothing, deputy doc. Did you try calling over their doc? I did try calling over there, and what happens is it starts to go to voicemail and then it immediately hangs up. Huh, So you can't even leave a message. So Troy, listen, it's hard to get a car moving when like that. I mean, if you want to inspect it, that's what I would

do. I would not go back to this place without knowing what's wrong with it. I mean you could have there could be so much wrong with it, or maybe something simple. But what's really puzzling is it doesn't start and you're seeing a bunch. When you say a bunch of leaking, I mean, are we talking about like a bunch? How much does it look like a cup or a pint? A gallon look like? Huh? It's as white as the car, and it goes the whole length of the car.

Because my driveway's got a slant, and let's go down you know the way you're there? Oh my god, you don't want you don't want to try and start that. If he wants to get a toe here, Tom, I'd be happy to inspect it for him. Yeah, you need to inspect that, Troy. You need to get it over there. But I would not take it back to this other guy right now. I mean, you don't even know what you paid for. At least get an idea. I'd go over and get an invoice. So I would demand an invoice. Yeah,

go and see if you can get an invoice. Why did you pay for it without an invoice? Well, because he said he needed money down and his kid took the money because he wasn't there. And again it's broken English, so I don't know if they were understanding me or what. But you know, I did ask for something. My son was there and he said, Dad, I don't think they're understanding. So I was going to wait till the dad, just out of curiosity. Why would you go to

someone like that. I'm just so confused. Yeah. I try to people around, you know, like a mama pop shot or whatever, try to give them business insurance. I just trust people. But I guess, hey, Tom, yeah, we have Garcia's online. Okay, good, Luis? Would would he be kind enough ask him right now, if he could hold so I can take him and give him more time. Ask him that and then see, because I need to take this break. In fact, I have to do it no matter what. Ask him, if you'd be

kind enough to hold we talk to him. Three oh three seven one three eight two five five Go with a sure thing Denver's Best roofer Excel Roofing dot com. You don't pay a cent until you're content. Time for an insurance check up free, no obligation. In comparison, call Compass Insurance paying too much your coverage at dozens of insurance companies find out now three oh three seven

seven to one help. You'll think you're his own k customer when you choose Frank durand the real estate Man dot com to list your home with Remax Alliance three all three nine two zero sixteen twenty two. Hi Tel Martino your troubleshooter three O three seven one three talk three oh three seven one three eight two five five. Louise is uh with Garcia's auto repair, and he put in a used engine in Troy's Audi and Troy says there's oil and water all over

the driveway and it doesn't start Louise, what's going on? Bus? Thank you for being on. I appreciate it. Louise. Did this engine have about one hundred thousand miles on it? I'm not quite sure. I'm Luisa's son, but I'm the only one that's English, you know. Okay, thank you. Listen. Do you guys warranty the work that you did? He said, he just had it done. Yeah, we do a warranty if it had something to do with us, you know what I'm saying. Yeah, but he just had it done. He didn't even drive it.

He drove it home and it won't start. Yeah. So basically what we had told him was we found the motor wasn't working, so we had to put the used one in, and we told him that it wasn't going to run to its full power due to that catalytic converters that were clogged. And we had told him that, you know, and he was okay with it, and then we never heard from him like that again, so we didn't

quite know, you know what I mean. Okay, so you let him take it with a bad catalytic converter it because he wanted to get it home. Yeah, Well, he wanted to take it home, right, I get it. Now. Do you think that's what's causing the problem. It could be that the motor it's you're not supposed to run the car kind of pretty much like at all the convert the kind of converters are cloud It can cause other problems in the motor, you know. He said, though there's

a bunch of oil on the on the driveway. Do you guys have a way of getting that car over to you? Yeah, we do have SOTRA. Would you charge him or would you let or would you do it? Because he had work done. We wouldn't charge him unless there was something I had to do with not with us, you know, like if it was something with us, of course we would happily fix it. Go with a sure thing Denver's Best roofer Excel Roofing dot com. You don't pay a cent

until you're content. Time for an insurance check up free, no obligation. In comparison, call Compass Insurance. Pay too much your coverage at dozens of insurance companies find out now three all three, seven, seven to one help. You'll think you're his only customer when you choose Frank durand the Real Estate Man dot com to list your home with Remax Alliance three all three nine two zero sixteen twenty two. Yeah, ripped up news need so you don't have

come running. Just as fast as we can. Shooter's gonna help come man, This is the Troubleshooter Show now, Tom Martine, Hi, Tom Martino here, Welcome to the show. Three oh three seven one three talk three oh three seven one three eight two five five. If you have a problem, question, complaint, give us a call. We'd love to help you any way we can. And we've had a number of interesting calls over the last over the last few hours, this one. Listen, people, there's

only so much we can do for people that basically screw themselves. And I want to bring up the one here that happened to a guy that took his Audi. He takes it to a place and I don't look at it. I'm not saying these guys are ripoffs or anything. It's just the way they do business is not the normal way of doing business. First, he takes his car there because his engine is out or he thinks it is a two thousand and six Audi A six. He bought it with a bad engine,

knowing he needed an engine he takes it to Garcia's auto. He doesn't even understand these people. He doesn't know what they're saying Basil. He's, oh, there's a language barrier. Okay, well, okay, Well you can't have a language barrier, or you get someone who speaks Spanish to get past it. The Sun speaks English pretty well, but he didn't understand completely what was going on the consumer here. So Troy had them do a used engine.

He didn't know how many miles were on it. He didn't know anything about the warranty. He has no idea what accessories they did or did not do. He has no idea. Then he says they said he needed a catalytic converter, and he didn't want to buy one, so he drove it home without it, and when he gets home a few days later, it doesn't start all. He says, there's a bunch of oil on the driveway along with a lot of water, and the car doesn't start. The guy's

got a major problem. I said, do you have a warranty? I don't know. I don't even have an invoice. He has nothing, So he wants to know what to do. I don't know what to tell him. I don't think you can do anything. That's the problem. You kind of paint yourself in a corner and then there's not much we can do about it. So what I did was I referred him to shared an Auto Tech to get it looked at. I mean, that's really the only thing you

can do. But it's better to get a good shop up front. Three zero three seven three through a three seven one three eight two five five. You can't be doing stuff like that. You screw yourself. Now, for the guy in Alpaso County, he was pissed off he couldn't write in a candidate on the Democrat ticket for the primary. Well, each and every jurisdiction and party has a right to run their own election the way they want as the primary, but the general election, you can write someone in. No

one can prevent you from doing that. Now, here's another thing we heard about, and we're not sure why it happened. We're not sure if it's a if it's a lone incident. But this one guy was having an open house selling his home and someone from did he say from Georgia or no, in Texas? Someone from Texas calls a tree trimmer to come and take the tree down on the property. This is somebody, Troy, I mean the owner. Alan doesn't even know this person. Supposedly Ron Peterson in Texas calls

a tree service and says, remove the tree. These people, without any proof of ownership or anything, come and remove the tree from this guy's property. So now this guy, he says that was a four or five thousand dollars tree, and so I don't know what to say about that. So I asked Bob Logan from Plumbline Services. He's with us today plumbing heat and

clearly elect Bob. Really though, have you guys ever gotten burned? I mean, if you go to a house and I call somebody and say I need a furnace or I need you know, my sewer worked on or something, do you in each and every case, like, what do you do? Do you say? Are you the owner? I mean, what do you do we do? We asked him if they're the owner, if you do that, if it's a l tenant situation, we ask for the owner

to be on site, and so we go through a verification process. There have been have you ever cases where I've had a few cases where a tenant will say they're the homeowner and have us do work and then not pay us after work. Can you put you can still put a lien on the house. Can't? Well, we end up suing the tenant. I mean it's because they're the ones who approved the work. But it's yeah, I mean that's we're talking about a very rare You have to but so many times verify

and also for liability reasons. I mean, even if a tenant wanted to pay for it out of their own pocket, Uh, it's not their home, so we have to verify this. You own the property that we're working on and changing. Okay, even with auto repair, if you pull, if you literally pull into a garage, nobody asks you if you own the car. Nobody does. They don't ask, right, I mean, if you think about it, there are so many ways businesses can get burned. I mean, you you have a car, right, how many times have

you asked them? Well, do you own that car? Is yours? Bill has a comment on Amazon, we were talking about online shopping. I basically have switched. Ninety eight percent of everything I buy is online, and I can probably get more than half of it the next right the next day. But there I can't think of anything other than a few groceries now and then that I buy at the store, and even a lot of that I have delivered Retail's got to be hurting. I mean, think about it.

You can get it cheaper, better, faster, Bill. What's your comment? Well, I just wanted to talk to you, Tom, about the validity of some of Amazon's vendors, and one in particular that I'd like to go ahead give your listeners a heads up on, sure, and that's k Grill Shoes K A E g R E E L. It's a scam. What do you mean by it? Amazon usually does away with those if they know about it. Spell that again for me. I thought so too. K A K A E g R E e L. Okay, and tell

me about k grill. What about them? Well, they they advertise all over the internet, and they're very attractive shoes, and they're I see, very well priced. I see it. But it's a scam. Well what you tell me? Are you saying that k grill itself is not a real company. That's exactly what I'm saying, Tom. Oh, come on, kgrill dot com is a giant website here. Well, are you saying the entire thing is a scam? I am, Oh, come on, give okay, tell me, you'll look further. I think if you'll look further,

you'll see the same thing. What now, now, tell me what your experience was, because I seek grill has Let's see what are there? I'm trying to find. They're on an official They're an official Amazon, the Amazon guarantees them. Well, I'm just tell okay, tell me your experience. Go ahead, tell me your experience. You'll find out that I'm not. I'm not sticking up for them. I just want to ask you your experience. I I see, let's see k grill I see one star.

You're right, one star? Okayam tell me what you mean by a scam? Though, if you order, you never get it, you get substandard quality, you get what. Tell me what you mean by a scam. There's all kinds of ways to say scam. All of the above. The product is not as represented, the fitting is improper, but mostly and most of the time, you receive nothing. And if you try to contact god the store or the website through their through their report, you know you're absolutely

right. Everywhere I'm looking, every single place i'm looking, there are one star. I don't think there's anything more than one star. And yet you say they're in Amazon. What did you call it? Yes? Why is that? I rest my case? But no, no, why would Amazon? But Amazon has to guarantee usually Amazon. I know this for a fact because I went on Amazon and I found this company, and then all of a sudden, I get a refund and it says your shipment is not coming.

And you go on and log into the message and it says that it did not they were not up to their standards. But this one says. I'm looking at k Grill all over Amazon and the what's really amazing is the k grill on these on this Uh, they have great ratings on Amazon. I wonder if Amazon actually knows about it? What do you think? I don't know. It's quite a conundrum, isn't it. I didn't realize that Amazon. I'm looking behind them because actually, oh wait, wait wait,

I'm looking at k grill and it brings you to a page. But then when I actually look, they're not actually ha grill shoes. I don't think you can find k grill anymore on here. I don't Oh wait, wait, there's one, there's one right there. Hold on I want to go and see what their ratings are. I find k Grill right here, and k Grill on Amazon has no ratings whatsoever, not bad or good. And it says, oh, I actually got this thing called a new seller alert,

And then you know, I have something. I have some things on Amazon that actually give you what's called an alert, and mine says that this is to be cautioned. But it doesn't say it's a scam. It's called you know what I have. It's something called fake spot. I don't even know what it is. I must have put it on my I put it on my Amazon account. It's like an extension to Chrome. And it doesn't go just on Amazon, but it goes on other sides as well. But

in any case, you're absolutely right. There are zero reviews on Amazon for any kgro product at all. How did you discover this? Did you try? Okay? Did you actually pay? Oh? Yeah? Yes? And I've called my credit card company and they've credited me the oh good yet charge and they're going to go back against the company. I don't think they'll have

much luck. But I don't think the company will answer either. I just can't believe that there's not one not one good rating anywhere, not one scam or I wonder if it actually I wonder if the company actually exists somewhere. I mean, I just don't know. I mean, where are they located? Springfield or Springfield, Michigan. You're sure of that? And if you go and you look, we should call that. I think bring the older spring Dale. I'm not sure. But anyway, they show up a picture

of supposedly their manufacturing plant. But that's a scam as well. You know what we should they have a coast south Field, Michigan, Southfield, Michigan. Yeah, google Cragel Southfield, Michigan. I got it. Yeah. You know what else I can't believe. I can't believe though that that. Yeah, there is no phone number. Yeah, there is no phone number. And I'm wondering if anyone actually has called them or talked to them about it. I wonder if anybody's confronted them. I don't know how you do

it as a consumer. Okay, thank you very much for that. You'll go three seven one three talk seven one three eight two five five Trust Pilot, which I find pretty good. They have them down at a one point eight rating, but that's sixteen reviews and there's only one point eight site. Jabber has them at one. Google doesn't have any ratings. I mean, you can't. I can't believe it. This guy's right, how many? How much can you do? I'm almost secure. I'm almost tempted to call

these people. You know, if you can get a number for them, that would be very interesting to call them and say, you know what you have, like no ratings or one rating? It's a scam, it says, I would give them no stars, but you can't do that. I ordered in December, not gotten my shoes. Worst company ever. Didn't let this company take Don't let this company take your money. They'll hold it. You'll never get it back. I've been waiting three months. I've been waiting

for a shipment over ninety days. That's another one. Another one says total scam. I ordered boots and never got them. Wow, horrible customer service. There's not one. I mean, I have never seen universally a company with this many bad ratings. Craig kgro it's ka E G R E E L dot com. If anyone can get a phone number for them, please let me know. I would love to call these idiots right now. I'd love to call them if you can find a number. I can't find one

right now. We got more coming right up. Go with a sure thing Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're content. Time for an insurance check up free, no obligation. In comparison, call Compass Insurance paying too much your coverage at dozens of insurance companies find

out now three all three seven to seven to one. Help. You'll think you're his only customer when you choose Frank durand the real estate Man dot com to list your home with Remax Alliance three all three nine two zero sixteen twenty two. Hi Tom Martino, you're troubleshooter three all three seven to one three talk three all three seven one three eight two five five. Okay, So

I have bob Logan with us from plumb Line Services. By the way, we've been talking to and we've been going over some of the stuff that has tripped people up. I want to go over some other stuff that's important. First of all, you just heard of K drill shoes. That's the first time I've ever heard of them. I've never seen as a scam in my life. And no, they're not a preferred vendor on Amazon, but they

are on Amazon. I'm surprised they haven't been kicked off yet. All Right, we've been talking a lot about electrification and electric cars are all the rage. Virtually every single manufacturers come out with them. And there's a list of the lowest price ones that have the best ratings for the price, in other words, the most affordable for the buck. And number one comes in as

where is it here? The twenty twenty four Nissan Leaf. It's a cute little car and it's twenty eight thousand, and they they say it's just ranked beautifully for everything. Now a little more than that the number two, and I love this car. This is a cute car. The twenty twenty three electric Mini Cooper. And that's a thirty thousand, nine hundred. Now that's a lot of car for thirty thousand, nine hundred. Now here's the thing, not all of them have federal tax credits. After they sell a certain

number of units, they no longer qualify for federal tax credits. So those two aren't. The other one is the Kona Electric. That's probably that's a very cool looking car. That's thirty two thousand, six hundred. The ConA Electric A twenty twenty four. You know, I bought my kid on a special he has he has a Tesla, but he doesn't have the He has the little Model three and I got at the time tax credits for that. That's a nice little car, that, the Model three, and I don't

see it on this list. The other one is the Now, i'd never touch this. I don't care what they say. I wouldn't touch it. The Fiat Electric, Oh my god, oh my Fiat or what yeah? Yeah, Italian cars, my god, Italian and English. Hey Tombo pep Ford to stop making them, and some other manufacturers have stopped producing electric cars because they're not selling it all. Well, they have to though, they have to because of government regulations. How about the Volvo. They came out

with one. Now, this is amazing. This Volvo is only thirty five thousand to thirty five thousand dollars for a brand new Volvo Electric. That's pretty it's a pretty nice car. The Chevy Equinox has an electric version for thirty five. I would take that Volvo anytime before that. That Volvo looks really nice. The Mini Cooper looks really nice. Okay, the Volkswagen, i'd stay. I just I ever since that Volkswagen one of the years ago, that problem. I just don't trust him. I don't trust Volvo. But

excuse me, Volkswagen. That's twenty it's thirty eight nine or thirty nine grand. And then you have the Kia. That's a nice little car. The Kia comes in at getting up there now, thirty nine six. And then this is one this is like a new entry completely. You know, it's not a regular manufacturer. It's it's made just for the electric car. It's called the Fisker. See I've never heard of Karma. Fisker. They were

one of the original electric cars. Really fifteen years ago. I was fooling, and they were not they yep, they they went out of business. They were reacquired, I think. So this Fisker is thirty nine. And then of course here's the Model three. Okay, the Model three is thirty eight nine. Now what pisses me off is that they're way lower than they were when I bought them. No, no, it is it's lower thirty eight nine that pisses That really pisses me off. But uh, that's the

model three, and then the Mustang is thirty nine eight. The Mustang, now, I've seen a lot of those around anyway. That's the way it works now. The tax credits go by company because they cut off the tax credits when they sell a certain number of units. Therefore, not Tesla was one of the first ones to you know, to have the tax credits discontinued. Three all three seven one three talk seven one three eight two five five. If you are truly in the market for an electric car, though,

there's gonna be a lot more. Oh wait, what you mull call? It? Has a comment Michael on uh kgrill shoes. Go ahead, Michael, what do you have to say? Yeah, I'm here in Phoenix, Arizona. I first started listening to your show in Denver. I just love your show. Thank you man. So I looked up So I looked up on the internet and I found the phone number to k I think you call it KA Gill g R E E L. No, you do have a phone number. What's the phone number? It says at Scamdetector dot Com that

it's three four seven eight seven to one seven seven two six. That's three four seven eight seven one seven seven two six. I called it and it's a Google voice number, you know where you have to state your name, but I do and they didn't answer. I let you do it. Well, I didn't state my name and stay on. I figured, I bet you do that. I don't want to go out too much attention. Hey, Kelly, call them and say we had some questions about their shoes,

and we're a radio show and we're gonna give them some free publicity. Why don't we do that? Okay, thank you very much for that. I want to call them and see what they have to say about it. Three oh three seven one three Talk is our number, and that's Kay Grill or however you want to say it. But man, do they suck. Also, let's talk about something that doesn't suck. Let's talk about a great company, One Clear Choice Garage Doors. Do you know they come out twenty four

to seven to inspect your door if you have it. And I, like I've said before, I've used them and I love them. One clear Choice doors dot Com. If you have a garage door, they can do it all for eighty bucks to inspect it. Now they do any part of the door and also Ideal Home Loans still doing home loans. Now here's why I say ideal rates are going down. Ideal will refinance you of rates go down again after you get a loan, and they refinance you free of charge once

you're with them Ideal Home Loans dot com. Go with a sure thing Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're content. Time for an insurance check up free, no obligation. In comparison, call Compass Insurance paying too much your coverage at dozens of insurance companies find out

now three oh three, seven to seven to one. Help. You'll think you're his only customer when you choose Frank durand the real estate Man dot com to list your home with Remax Alliance three oh three nine two zero sixteen twenty two. Hi Tom Martino, you're a troubleshooter three all three seven to one Talk three all three seven one three eight two five five. Welcome to the show, and what's on your mind today? Now I found something very very

interesting in consumer spending is at an all time high. Consumer confidence is at an all time high. Now, I know people are bitching and moaning about the economy and again I'm not. This is not like political, this is economic. But do you know of all the spending right now going on, sixty nine percent of it is emotional, it's fashion, it's design, it's

lifestyle sixty nine percent. And people are saying that the current atmosphere and climate, and I don't mean literal climate, the political climate, whatever, spiritual climate, just societal society making them want to comfort themselves. So more and more people are spending money on emotional things, on things to make them feel better. Some of them define that as activities. Other people define it as furnishings for their homes, cosmetic surgery, things that make them feel better.

But they say the trigger is emotional and not need based, but emotionally based. Now, Bob, this is foreign to you because your businesses all need I mean, I don't think anyone out of an emotion says no. No, they woke up today and said, well, I really want to buy a furnace, or I want to get a plumbing leak for well, you know that's the other thing. Plumbing leaks. No one waits on. If

they see a leak, they call you immediately. They'll when it comes to electrical they'll put up with an outlet that doesn't work, but they'll never put up ever with a plumbing problem. That's right. Although that electrical outlet that's not working could be a safety no no, and it could be a problem. Right. But anyway, so with emotional spending, there is no emotional

spend when it comes to home services, none, right. I mean it could be from a water heater maybe to a constant flow or little I mean, but let's face it. I mean, at the end of the day, your your hot water, your filtration system, your air conditioning. That does you know, drive emotional feelings? Right? You want to be comfortable in your home. It's not just a matter of heating and cooling or hot water. No, that's true. That's true. You want to be in

the summer when it comes to heat. But you're right. People do not make an emotional typically, it's it's not a feel good and it's not like going on vacation, buying a TV or a car, right exactly, right now, Nelson, what's going on with home warranties? Man? Well, Tom, I thank thank you for being there. I keep getting these letters from it looks like from various agencies about home warranties I've never had one. Don't get one. Don't get one. Yeah, that's what I was thinking.

No, you know what, Nelson. The short answer is don't get one. And I swear to God, they don't know how to do business, and that's their problem. Okay, And let me tell you the biggest problem. It's called the exclusions. Okay, the exclusions. If someone came I would buy a home warranty today. If someone came to my home and inspected the systems in my home and then said okay, here's what's covered, and I would pay the premium. I swear to God I would buy one

today. I think they would be a great deal, even if there's a small deductible on each repair. So they inspect the HVAC, they inspect the water heater, they inspect the dishwasher, everything, washingmage, whatever, and they say, okay, Tom, here is what's covered based on our inspection. And then I have a warrant and short of me taking a baseball bat to one of the appliances or systems, it's covered. Okay. The problem is they don't do that. What home warranties do? They say this,

pay us now and we'll tell you what's covered. Later. I swear to God that's what they do. So if you have ten items that should be covered, they base the premium on those ten items. But in a year or two after paying that premium on ten items, let's say something goes wrong. Then they come and say, oh, no, that's previous damage, or that's previous where and tear, or that's owner abuse or whatever. They say. So now what you thought was covered, Now you only have nine

of those things covered. Yet you're paying the same premium you've paid. They don't reduce the premium. They don't go retroactive and say, you know, since we never covered that to begin with, we're gonna give you that money back. You keep paying a level premium for the perception that these things are covered, but you never know what's covered until it breaks. Then they tell

you what they'll pay for. Bob, Bob, have you guys gone out and ever had I want to know something in all the years and tell you if it's true. Fine, have you had furnaces replaced where you get paid by a warranty company? Not a single time. And we do more furnace, air conditioning, sewer line replacements than anybody in Colorado, not a single time, not a single time, has a warranty paid for it? Nope? How out of water here? Nope? Nothing? Not one repair you,

not a single Have you been to homes that have warranties? Oh yeah. A lot of times people will say, oh, I got a home warranty com but they don't pay and they find a reason. Exactly that's exactly right, Nelson. What can I tell you how much for this home warrant to you? One? Uh, it's not stated. They just wanted me to call a number. There is no prelim stated in the two letters that I haven't time to be right now. Well, that sucks and it's not

going to work. Now I got to take a break. Three O three seven one three talks seven one three eight two five five waterpros dot net. By the way, fourteen hundred dollars for a triple filter reverse osmosis at your kitchen sink, the most delicious, wonderful water you'll ever have, waterpros dot

Net three O three eight six two five five five four. Now after this John Fuller's going to talk about I'm going to spring something on him that I found out about in It was in England, but I found out up at this personal injury lawsuit that just blew my mind. And I want to ask John if that could ever happen. Here, go with a sure thing Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're content. Time for an insurance check up free, no obligation. In comparison,

call Compass Insurance. Pay too much your coverage at dozens of insurance companies find out now three oh three seven seven to one. Help. You'll think you're his only customer when you choose Frank durand the real estate man dot com to list your home with Remax Alliance three oh three nine two zero sixteen twenty two. By the way, when plumb Line Services is not here Plumbline Services dot com you can do it right there, no hassle noweight or you can call

him of course three oh three five eight six ten eighty six. I want to go to John Fuller. He's a personal injury attorney. John, I've heard this and I checked it out, and it's for real somewhere in England. And this person, this woman won a Christmas tree tossing contest. Okay, congratulations, she won the contest and her. She had a pending personal injury lawsuit in the sports with a settlement offer on the table for eight hundred

and thirty thousand dollars. When she won the contest and it hit the newspaper or wherever it hit, I don't know if it was a literal newspaper, the insurance company withdrew the offer and she lost the case. What I want to know is, have you ever had cases Well, obviously you won't take someone who fakes it or lies or anything, But I'm wondering, have you ever heard of cases in the States where insurance and I heard this with disability

insurance, they'll go out and investigate people. Do they do that with personal injury? John? Absolutely they do, Tom. I could tell you some stories from over the years. I mean, they don't do it on every single case, but they absolutely will hire private investigators to go out and follow

people and video activities and stuff. And honestly, over the years, I've had a couple of clients that were surprised to find out that they were caught on video doing things they claimed they couldn't do as well as they, you know, as they would like. Sure. So absolutely, yep, it's a thing it's a real thing. I just couldn't believe it. And I

wonder if this person knew what she was getting into. I mean, because she was claiming, according to the court documents, that she lost a lot of the joy in her life, she couldn't pick up her child, and so that's exactly it. I mean, the moral of the story is, don't lie about your injuries and your limitations and stuff. If you're going to claim that you can't do a certain thing, you can't really be surprised that

the insurance company is skeptical and sends out somebody to investigate. But if what you do winds up on the television or the nightly news, as far as your Christmas tree throwing proud us, then it's kind of fair game, right. It's kind of like, you know, people that put out stuff on social media and don't think that there are people sitting there watching everything that gets

posted. I instruct every client of mine right at the very beginning of the cases that do not ever post anything about your accident on social media because people just post the craziest things and it always comes back to haunt them down the road. So hey, it's a thing we miss in this era where everything's

online. Absolutely, it's fair. Now, John, on the reverse side, have attorneys ever used something that maybe an insurance company or an employer or or excuse me, a third party says we've never had a problem with that before. You must be clumsy. I mean, have you ever researched where the media or private investigators were able to find dirt? Well, I don't employ investigators to go find dirt on people that I rarely have an opportunity need

to use information like that. Yeah, I mean, I just don't have the We have the burden of proof. We're proving that the other side was negligent their propensity towards clumsiness and stuff. I guess it could be a factor. No, what I meant was if they ever say, you know, your client m fell but no one else has ever fallen there, or something like that, Well, yeah, certainly we want to find other instances of things happening. Absolutely, that's part of my job. By the way,

John, thank you for humoring me on that. I was curious. Three and John can always be reached a three oh three five nine seven forty five hundred three oh three five nine seven forty five hundred and again, I appreciate plumb Line Services for being here, and remember I say this, call three to Ozho, three Martino for help and save all your problems for me