The Troubleshooter 2-14-25

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Come running.

Just as fast as we can, show Shooter's gonna help come.

Man, this is.

The Troubleshooter Show Now, Tom Martinez.

We the welcome my friends to the only show. It's gad. We're here the South problems, answer questions, take your complaints. Our goal in life is to make your life just a little bit better.

Man.

I love Fridays. It's car Dave. We've got some great guests in. We've got Sheridan Auto Tech, Kevin Kulkin, Jeff Vick, we have in from Kimber Transmission. How are you guys doing.

They're good, They're good. Friday.

We've got Suzanne answering the phones. We got Deputy dock in studio. We got Deputy Dmitri. We are taking on all of your problems and concerns at three oh three, Martino, it's simple as that. You guys realize this. Over three hundred million dollars cash merchandise exchanges refunds directly due to this show.

No estrogen in his room today.

Markt No no estrogen. Well, Suzanne's on the other side of the class, right, So there's that and then Shannon of course punching the buttons on the other side. That's a lot of estrogen in a lot of ways. Three oh three Martino, Yeah, I see you in there. Any calls you got, We got lines open right now. We've got a bunch of what we refer to as outpound that are coming up. I'll go ahead and admit what happened. I'll admit what happened. I was running a little late today.

And she's faster than we are too.

She ran down and grabbed my phone, so now I could log in a bit old. Take a minute. Guys, what's going on in the car business?

Same same, you know, just fighting parts.

You came in. You came in to get some coffee in the office, you know, a couple of minutes before the show. He's like, you won't believe what happened. We ordered a transmission. It was for an all wheel drive. He came in for a two wheel drive and we already had the car up. The transmission was actually ordered properly, but and and the part number was correct and the part number, but they boxed it wrong at the manufacturer of the rebuilder.

Yep.

So now you have a car torn apart up on the lift that you can't use.

No, we got it. We'll just have to move it. But yeah, it's just annoying, you know, it's just just every time we turn around. This week we were having parts are miss box. Parts are supposed to be part of a kit, and it doesn't include the one part you need. It's a frustrating week.

So when I had the Good Years, we had one store in Peoria that when I purchased it, they were actually already they had a tech there that would do We wouldn't rebuild a transmission, but we'd order one from Jasper or even a rebuilt engine. And I learned pretty quick. I did the math one day, and most Good Years aren't set up for it. But if you have the right technicians, it really doesn't matter. But here's what I found out, And tell me if you agree. I know Jeff,

That's you from the ground up.

Yeah, your drive train, you rebuild transmissions. And I would get a bay. And let's say we sold a used engine, and let's say we sourced it and the engine was great. That vehicle, though, would still tie up one of my eight bays in that particular store for at least a week if I was lucky, maybe ten days. It just always turned out that way. I don't care why something might show up late, but it would take X amount to pull the old engine, put it in, get all

Now you got to have the right people, because the heavy guy that I have, he could he could turn and burn three to four engines a week, or three to or six or eight transmissions in.

Well, that changes the math. That the math is completely different, completely different. That would make sense.

And he but he can't die anything, So I mean to check ins the light issue something like that. That's just not his.

For another guy.

It's another guy.

He's pure heavy line, pure heavy.

Line, and he's very very good out. He makes a lot of money.

I bet he's got some muscle too, like for real, he's a big guy. Yeah, Hey, Jeff, how long does it take someone comes in with the transmission problem and you ultimately I assume that day they go over to Kimber Transmission. They usually hear back from you within twenty four hours what's going on?

Usual?

And then let's say it needs a full rebuild. So at that point you got to pull it, tear it down, rebuild it, put it back in correct. How long does that typically take?

You know, typically, you know, prior to all the parts problems we had out there, usually we had them for two or three days.

Okay, you know, so you do now could be.

Now I tell everybody plan on five to ten business days. If we can get it done faster.

We will. What's the benefit? And I want to ask you this, what's the benefit of having a rebuilder? And I've been to your shop numerous times you help me out, not not even a couple of weeks ago. I mean, I bet I've been to your shop in Kevin's both a ton. So what is the benefit of using a rebuilder like you compared to going to someone that's going to order a rebuild transmission from someone like I say Jasper Disc because that's who I remember. But someone like that, somebody.

Like h well you know, I mean, we're able to, you know, actually attend to your needs, not what everybody needs in a box. So whereas you go to somebody like Jasper, you got a box price, it's going to cost X number of dollars for the transmission, plus X number of dollars for the labor. You know, you're total out the door. You're six grand whatever it is.

And you might have been able to do it for a lot less.

Strip it down and you know, if you don't need components abenc or if this can be rebuilt as opposed to be replaced, you know, we may come in, you know, twenty five thirty cheap.

What's the most expensive part of rebuilding a transmission? In general? I realize they're all the same, but like the torque converter, what's not besides the actual casing, what's the most.

Expensive that's going to vary from unit to unit?

What's the biggest failure part? Same thing, the same thing. Yeah, how about like kind of Chevy truck.

Right now, with Chevy trucks, we see a lot of torqueverter failure. And now the reason for that is they started turning on a torqueverger clutch at too lowest speeds, so it puts too much of a demand on that clutch.

And that's the computer.

Yeah, that's the computer. You know, say a Chevy half ton truck with a six lady the second gear you can get you know, torqunverter clutch to apply at twenty five miles an hour. It's way too soon, too much stress. Now a lot of guys are programming that out so that it doesn't come on until fourth year, fifth year, or sixth year.

So you can do that.

We can do that. However, there have been threats from the EPA, and supposedly they've actually come come after people that we're tampering with fuel emissions. I bet, I bet you don't want to touch that.

Yeah, that's true. I mean, that's a big fine. But it's kind of weird thinking that a fix to save you thousands upon thousands of dollars someone would frown upon. Most people would call that manufacturers defect. But I guess the reality is if the EPA, so they do that, what purely for emissions, I mean.

Supposed supposedly for a mission.

I think it's worse on emissions than if they would have just left it, because you're constantly trying to accelerate out of it.

The whole emission thing drives me insane, especially that we're California missions thanks to Actually I can't even blame Polis on that it was Hick and Looper, but even just emissions in general. Don't people understand that we could be the best stewards of the Earth period. We could have zero missions here. It means nothing. When China and India and where all the people are, which is basically all those places. India and China together probably have more people

But he for those CVT transmissions less expensive to fix in the regular transmission typically not.

No, they're comparable. Yeah, in some cases of even more. I mean we've talked about the superdoos. I mean there, but you.

Don't have to repair those, right, you replace them?

Well, right now, most of them are replacing because of a lack of available parts. Yeah, no, we will build them. Uh you know if one big exception being the Super dus is most of those parts we cannot get, so you have to replace the unit and that can be nine to ten thousand.

Dollars and explain in layman's terms. And we got to take a break. Three oh three Martino. I'll go to the phones after this. Three oh three seven, one, three, eight, two five five. We got at least three lines open. It's a great time to call any car questions, bad contract or bad landlord. You get the idea of three oh three Martino CVET in thirty seconds described.

It's basically like a snowmobile technology a centrifugal clutch, except we're controlling it hydraulically in order to change the size of the policy.

I love how I said in Layman's terms, and everybody out there is just, oh, it's like a snowmobile, which I've never driven and have no idea how that works. Let's try once again, please, So.

Basically, you have two opposing pulleys, and we change the inner diameter of the size of those pulleys to create a gear ratio as opposed to actually we're.

Going to break. We'll be back after this.

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All right.

Quote three oh three seven one three eight two five five you've been ripped off or taking advantage of We want to hear from you, just to tease a few things, Dmitri, we got any updates or no, sir?

No?

Not at this point, Doc, Hey, I want to know publicly what you did for your beautiful wife for Valentine's Day.

Let's hear it.

I do not talk about what goes on between the sheet.

Baby.

Let's just leave it at that.

It would be a short conversation.

Nothing with a cord. That's the main The.

Best gift ever. Three oh three seven. Leave it to doc Leave it to doc Hey, Let's go to Janet. Janet, what is going on with this Ford Edge?

Yes, it's a Ford Edge. Two thousand and eight. I want to go get an oil change at Habilin on Northern I'm from the Publo area. And he goes, do you know that your anna freeze is only good for ten below? I go, are you kidding me? I go, I had my car fixed at a different location, Discount Tire and Auto Repair.

You sure didn't have any anti freeze done it Discount tire.

It's an auto it is also.

I guess, okay, I mean some of them are franchise is. I never knew of a discount that did repairs. Did you have your cooling system done at their A radiator or something related to the coolant?

Yes?

I did.

I had almost five thousand dollars work on this.

My god, I hope they threw in a set of tires.

No, they didn't water pump with the timing.

Chain, got it.

I didn't want to buy a payment.

I want to ask you something silly, just to make sure we don't miss something. We are talking about anti freeze, not windshield wipe or fluid. Right, yes, guys, what is.

It that we're talking about? Anna freeze?

So when you I know, back in the day, I would mix it. Well, wait a minute, did I think, do you guys mix it or you buy it? And can you do it either way?

Either way? I prefer to mix it.

Yeah, that's what I did. So in other words, you would buy a fifty five gallon drum. I used to buy it from Colorado Petroleum and then depending on well it wouldn't even with anti freeze, I think we always mixed it the exact same way, efinically, fifty to fifty.

They do sell a fifty fifty.

What would that what would that typically be good to?

About thirty five below?

About thirty five below unless you know they didn't get all the water out of the system prior. Oh yeah, that's why. But that's why we like to mix our own concentrate because we make it a little bit stronger because there's always a dilution.

So if it's at negative ten, then we're going to go to the problem. If that's not all of the problem, Jeannette, But if it is negative ten, couldn't you drain some of it, add some exactly what you have to do, yeah, and then just let it run and then reconcentrate.

Not a fifty fifty that's.

What I mean, add concentrate. Yes, So so Jeanette, let's let's move on from there. So they told you it's only good to negative ten, now.

What well I asked them about that, and the guy from the oil place havel, and I go, can you repeat this to this guy at this auto repair shops?

I wish I could have.

Been said, he was full of crap, you know.

So they start they basically start going at each other.

Yeah, very unprofessional, but they did that auto repair.

Just kid he he.

They charged me for two bottles of Ana freeze at twenty four to ninety nine a piece, totally almost fifty alls.

Who did that? Who did that?

And I think I should have got Banna freeze for at least thirty five below.

Hold on, hold on here, arrette, Jeanette. So they did all this work for five thousand. Let's say that was part one. When when you found out that it only went to a negative ten or you saying you went back there and they charged you fifty dollars for more anti freeze.

No, no, this was all prior.

That was the original repair.

What they charged it was only good for ten below.

Yeah, but wait a minute, Jeannette, have you gone back to them and told them it's only good for ten below? Will you fix it?

I did?

And what they say they said no? So wait a minute, you just spent How long ago did you spend the five grand with them?

Okay? Since October? What I had was an alternator done.

I also had water pump.

Let's see water pump, engine timing chain. They charged for a valve cover gasket and belts got it, which I do have a leak. They put wiper blades in it, which I didn't ask for. Well, keep going now, so the radiator. Okay, so the radiator in a total of de box.

And this was October. I want to make sure October of twenty twenty four.

Still current?

Yes, yeah, so I mean we're talking, you know, five months ago, tops, Yes, and then you bring it back to them. Hold on, Then you actually drove there and said, my anti freeze is only good to negative ten and it's supposed to be negative thirty five or whatever, and they weren't going to fix it after you spent five grand.

Yeah, I was requesting a flush and put some new Yeah.

But wait, wait, that's a little that's a little different. I don't know if you actually need a flush. I think the reason you might have thought that, hold on, you might have thought that because Havilin tried to sell you a flush. I see where you're going with this. But if they can fix it just by adding the proper stuff, who cares how they fix it. If they can get it to negative thirty five, would you be good?

Yeah?

Sure, Well this is a no brainer.

Doc.

You want to make a call. You understand everything. Yeah, so this is okay. I was about to say, if someone spent five grand with me and I'm going to charge them to add add some concentrate to get it to the proper amount, just take me out back, hang me, then shoot me in the head. It would be the dumbest business decision ever.

It already is the dumbest business decision.

How much she's just correct?

How much do you spend on advertising to get a customer it's correct, and you won't even welcome her back in to recheck your work.

Did they explain to you, Jeanette that they would get it corrected but not do a flush.

No, they didn't even offer that.

So you went back in and you said, I need a flush because it only goes to negative ten. I understand the reason you said that I needed.

To correct it. I don't care how they correct it.

And they just said no long you know, the weather's been bad.

You know.

You know what, here's the first thing I want to do.

Doc.

We're going to put you on it. But hold on, I'm going to put you on hold. Suzanne, get the phone number to this place. I really think they need to come on because I'm not so sure how it went down. I understand how Jeanette said it went down, but I'd like to talk to this shop because if it went down the way Jeanette is saying it went down, I'll be damned more. After this Gravenas check it out. Over fifty lines of windows from twenty manufacturers. We're getting

No, No, it's listed, I mean with the other discounts. But it does add auto repair to their name. Wow, so it's got to be a franchise model something. Yeah.

I always wondered. In fact, I had a good year in Castle Rock across from discount and they would send me alignments left and right back then, I mean left and right. I could I had two alignment guys. All they did was back to back because a discount. So finally one day I went over and talked to their manager. I said, listen, I love the business. It's great. We find front end work. It's the best thing in the world. But I said, for the life of me, I don't

You know, only have the customer requests unless you know, I, like you said, we're doing a transmission set in which a lot of times we have to pull the tires off. Uh, you know, then we're going to have those breaks exposed and you know we notice that, then.

Yeah, then you'll all break o.

Christ.

Yeah.

But if a customer calls me up and says I need a break job, that's typically not a job we bring in a standalone.

Yeah, okay, yeah, I got you and Kevin. It's kind of the same thing, right. I mean you don't get into well, you don't get into electric. I don't mean electrical on gas. I mean you're not going to work on a Tesla.

No, no, not yet.

So are you working on that?

We're taking classes, just trying to see what's there. There's no, it's not enough business yet on that electrical side because it's somewhat so much of its programming well that's what it cares breaks and chassis stuff. Yeah.

All day in forty five thousand miles on my Model Less forty five thousand, I have done nothing zero. Everything that I needed is done overnight, yep. And it's just a software update. There has been absolutely zero maintenance. I think I've added windshield wipe or fluid. I'm not kidding, that's it. I mean I haven't. And it basically, when I say it self breaks, it charges a battery when it slows down, so like you don't use your breaks.

No?

No?

Go ahead?

Doc.

Where you're saying my questions, how come on my electric car? It comes up with service.

Due in X number of miles that we've only got five thousand miles on the car.

I have never seen that on my car. Doc.

Ever, I don't know what service would be. There is no what do you.

Got a ConA? Or is it the what is it? No, it's the He's got an all electric Conde ConA with a service lash by the way. Maybe the only thing I could think of is rotate tires. Other than that, I have no idea. And that seems even.

Early they want they want him back in the store.

So, Suzanne, did you who did you talk to? Who did you call for? Jeanette?

Don't know what his first name was. I asked for the manager and the gentleman came on. He was very nice.

Did he know who Jeanette was?

He knewo Jeanette was, and he knows who we are. He was and he just he was like, look, I'm really busy in my shop. I'm a one man show kind of thing. He said that they get their Annie Freeze mix. Yeah, it's already mixed when they get it.

Yeah.

And he said he is willing to help Jeanette in any way she he can, but she keeps coming in cussing and screaming and cussing at the customers, and he's not going to deal with that.

Jeanette. You you left that part out, young lady.

That is a lie, okayed, he didn't have no time for it.

Sounded very sincere. He did say he was very busy, but you would just come in and act like an adult, Jenette and not cuss around his customers and say terrible things there.

He said he was more than willing to help you.

Go ahead, Jeanette, I'm not going.

To take that one. I'm not going to take that blame.

Well, that's just it. Hey, listen, listen. Here's the bottom line. Though. He's saying, if you go in and don't talk like a sailor, he's going to get you all fixed up. Isn't that good news? Seriously, And it doesn't matter if you did or not. I believe you, Jeanette, it doesn't matter. You know, when we call people, they're going to be somewhat on the defensive. But Suzanne saying, he sounded very legit. Right he's Mark. I thought he.

I've talked to a lot of people through this show, and he sounded very sincere, like I just need her to come in and stop screaming and cussing.

Wonderful.

So, Jeanette, what do you think you're gonna have. He's gonna fixa he.

Cuts out the guy at haavelin, A professional with a professional, so to speak. And I thought, I told him that is so distant.

Also, Mark, he did say her car hasn't overheated or anything. It seems to be fine. He's willing to do whatever if she just comes in and and it is nice.

I'm gonna pull out my psyche head.

I told him it was bleaking. I told him from the guest. Let me say this go ahead from October thirty first, when I took off with my car, it was banging and cranking and making all this crazy noise. After after they fixed it, did.

They fig and is that part fixed?

And I took up back Jeanette, and he forgot to put jet boats.

Jeannette, is that part fixed?

Yeah?

Okay, good. So everything's good now except for the anti freeze level.

Right, And they broke my window and they seems to be deflecting and they have no cap on my cleaner. They don't know what they did with it and what it's just these little things added up, you know what.

That's how a lot of people feel. A lot of things added up. It didn't go smooth. And then it sounds like the straw that broke the camel's back was the other shop saying you needed this flush and you just paid five grand.

No, he didn't say I needed a flesh. He just said I'm letting you know fair and I wasn't fair enough.

I waited for fair enough.

And he's the one that starts.

He also acknowledged. She says there could have been something wrong with the mix.

We don't know.

She just won't let me look out. She comes and cussing and screaming like he seemed really high.

He is lying, he's playing this off really well.

I want to know what my YouTube people think, Suzanne. I want you to pull the Please start a poll. Yeah, start a poll. And by the way, people listening YouTube dot com Troubleshooter Network. You can join in there. But Jeannette, here's where I want to go to. You know, I've let you say a lot. Honestly, he is willing to fix it if you go over there. And I'm not even gonna just say anything else. But if you go

I wouldn't let him touch my car now, because well.

What do you think?

What would you like if I could wave my magic wand right now, what would you like?

I will like my ana freeze? Uh uh?

Fix?

I mean but you just said you won't go over there to get it fixed.

Well I said that because right now I'm not so I'll probably go down there.

Okay, why don't you do me a favor. Here's what I would love. How far are you away from there?

I say maybe about fifteen ten mins.

Here's what I'd like to do, Suzanne. Let's call them back up and say she's gonna head over now. She's not gonna cuss. Can you guys look at it and get this fixed. I mean, would you do that? And then, Jeanette, I want you to head over there, and I want to make sure everything goes good.

Well, I can't today because I have a doctor.

Then I'm not going to call out another hour.

Okay, Well, you tell us when you want it to get.

Set up Monday, I'll go Monday.

What time do you want to go Monday?

Nine o'clock.

How about if you go over there and drop it off. Listen, how about if you drop it off so they have time to fix it and there's not going to be any problems and they get you an uber back to your house or you have a friend or someone bring you. Does that work for you? Okay, all right, let's get that working. Okay, I think that's a good thing.

Make sure they're open Monday. It's a holiday.

I would assume they're open. What is Monday President's Day? Yeah, yeah, that's true. I don't know if Monday will work. Let's just do a little research. You want Doc to do it from here, Susanne, that'd be really helpful. Yeah, so Doc, you're gonna call up see if Monday works. Tell them, Hey, so she's not there bothering you. Guys, And I don't mean that bad to Jeanette, and you're not bothering her. There's definitely two heads going against each other.

She says she has an oily too. Yeah, well so let's get it. I'll check out.

Yeah, let's check it out, have her drop it off, see if they'll get her an uber back. And I think they'd be more than happy to pay that ten dollars. Skillett has been waiting on a Delta airline for fifteen hours and we have way more coming up next. Frank durand the real estate man man, did he make us a lot of money in our house in Castle Rock. He listed it lower than all the other the same models in the neighborhood. We ended up getting more than

Let me tell you.

Pull seems to be the salt of the earth. Paul is who he is, the owner of the shop. Got it so, he said, if she brings it in Wednesday, he'll take care of it.

So Wednesday he's gonna fix her up.

Right.

So I'm gonna I just tart to call it. But it went to voicemail. So I'm gonna get a rain so she gets over there on Wednesday. Just by listening to him in horror, I'm more glind to believe that she was a little more volatile than he was. But if she drops it off, there won't be a conflict and we'll I'll be here on Wednesdays so we'll be able to take care of it.

I love it.

I can't wait for the update on that. I'm sure this will be handled. I think she got frustrated, and I can tell right now she's a tough cookie. There's no doubt about it. In fact, if you go to YouTube dot com, look up Troubleshooter Network, I can tell you right now, right now. I'm not gonna tell you, guys what the question is. You're gonna have to go see for yourself. But it says a lot in ninety seven percent say yes. That's all I'm gonna say. Would you guys both agree with yes on that question?

I could agree with yes.

I'm pretty easy yeah, And.

If it was a no, i'd be I'd be like wowsers like that, just like that. I can't believe I just used the word wowsers. Hey, real quick, Richard, I have got a expert coming up right after this break that knows everything about solar credits. So I'm gonna have you hold okay, because I have a feeling I'm not going to know the answer, but I know who does. Okay, all right, all right, hold tight, and then in the meantime three O three seven one three eight two five

Skill it?

As in Fried Bacon in the skillet skill it? I mean, is that really? That can't be your your god given name or birth certificate name?

Is it?

It's called it?

Alias?

Okay, I've got a couple of aliases, but this.

Is the number one. This is the top alias.

Wow? Is that a nickname someone gave you at one point? Skill it?

Well? Plas clear this way.

I used to ride motorcycles with Mike Pellegrini from Boston, So if you want to talk alias, who is he?

I'm sorry, who is Mike perla GRENI? Is he likes I'm seriously, is he like a gang member? Or what are we talking.

Yeah, but a high class game.

Okay, very cool. So what's going on today, Skillet?

Well I've been up thirty two straight hours, and uh but I still think I got my facts right here.

Wait. Wait, you've been up thirteen straight hours without the help of thirty two hours without the help of say, I don't know, amphetamines of some sort.

I'm the only trucker in the world that's never popped a pill.

Nice brother, Okay, So what's why you've been up so damn long? I thought you guys had to pull over every eight hours.

Well, we've got to pull over every eleven. Uh but I do.

But but I've been driving so long. In the old days, they were all on amphetamies, but I wasn't.

Yeah, I believe it. I mean I do believe it. You can tell the old school truckers too, because one arm is always colored. I mean that left arm is literally always sunburned to hell. So what's going I know, man, I remember your joke.

I remember your joke about electronic lot lizards. That was pretty good. Okay. Well, I woke up in Dallas about six o'clock yesterday morning to go to Atlanta to catch a relay flight out to Vegas and I got to Atlanta in time. Where were you flying out of out of DFW to Atlanta?

Man, it's a hell of a long ways to get to Vegas.

I know, but but it saved me half price. And I can't hang up my clothes and all the other airlines they don't have a hangar to hang up your sport co.

So okay, fair enough. So then what's the dapper truck I get.

I get in there, and we're supposed to blast off about five exactly five o'clock in the afternoon, and we don't blast off to seven. Well off by I'm off by maybe one.

Hour, So you missed the next flight.

Yeah, but they kept making all these stupid reasons. Give me one and I can well then, okay. It started out this. It says, hey, we have a mechanical problem we have and we have the mechanic in the plane now looking at it.

Wow, okay, that plane stage left a stupid problem. Yeah that's yeah.

Now what twenty minutes later?

It changed? Okay, our problem is we have too much fuel.

Oh, we got to take some of it out.

And I've been through that before and.

I know that happens Okay.

So that goes on for about twenty five minutes.

I smell another pole coming up. Keep going, hey, we got it.

We got another problem. It's not exactly what is it we got We got too much fuel. We got too much fuel on one shock.

Oh, they got to level out the fuel. Hold on skill it. I don't know where this is going, but we're going to find out. Three oh three Martina, one line open, Todd Richard, my buddy skille it Hank tight. One line open, three oh three Martino.

U, Yeah, ripped off, bad news. You need advice?

Who you don't have to.

Come a running just as fast.

As we can.

True Shooter's gonna help coming man.

This is the Troubleshooter Show now, Tom Martine.

Welcome, Welcome to the only show of its kind. We're here to solve your problems, answer your questions, take complaints. It's car day on the Troubleshooter Show. Jeff vick Kimer transmission joins me. Kevin Culkin shared in Auto Tech Deputy Doc Deputy Dimitri Suzanne answering the phones, and then of course Shannon on the other side of the glass pressing the buttons, including my buttons. Three three seven one three eight two five five. That is a phone number, one

But now what Well, the one wing deal was, we're going to have to take all the fuel out and put it back in. And that's when they said, we might not be able to get a fuel truck in here tonight to do it, and if we don't, we're going to cancel this flight, but we will get another flight crew in here with another plane to take you guys to your destination. Well I didn't really believe that, because this is one other hand that was flying said yeah, if you can find a flight crew.

And then that made me think, yeah, this guy's right. So I finally ran about a mile in that airport, and I'm poured to say, with vet with a with a surgically repaired fitz Simmons knee, you know, so I don't really need to be running to airports. And so I went down there and I talked to that that girl and at the customer service, and I said, you got any other flight?

What they said, I got a speech up a little. They say, well, she said, no, you're.

One that you're trying to get on is the last one, And so then they made up another one.

They go, yeah, but none of that matters. So what did you ever get to Vegas? Or are you still sitting there?

I got there, I got I got in my room a half.

Hour and then what did Oh good, you're in Vegas. Where are you staying?

Oh?

Court, we love that place, we yeah, we do. Actually, sadly enough, ever, there's people out there that know what it is. They're probably laughing their ass off, but I'll tell you what. They have got the best blackjack in the entire state in the bat as far as I'm concerned. So but anyhow, so I'm sure they're going to give you something. What's delse they're going to do for you?

Well, they said, they said, well, we'll give you a room, but you're only going to be in it for four hours because we got another fight leaving at six in the morning. So literally eighty percent of all this, guys and girls just wait.

Yeah, but they shall still give you something. They should give you a voucher for future use.

No, no, just for food. Which I didn't ask for.

And all I did was I walked up to Delta's pretty good Listen, skillet, No kidd in here. Delta is pretty good. You should call him up tell them about it. You know, unlike Frontier, they have people that answer the phone. Tell them about the horrible experience, and I bet you they issue a couple hundred dollars voucher. So next time you're flying for free, man.

I'll bet you they won't help.

Okay, Okay, then prove me wrong and do it. Skill it honestly. I love when I tell people like advice, and I'm telling you they will as long as you're honest with me. I bet you call back and say they did.

I respect you enough to promise you I will calm thinks.

But they said you can't call. They said you got to go online.

Well I don't care.

Then go on.

However they want you to contact them, but I bet you they give it to you. Man, I'm not kidding. That's pretty normal with a fifteen hour delay. In fact, you might even get one for more. And Delta is not you know, it's not a horrible airline. Hey, can I ask you something?

What go ahead?

I want to ask you something for real, you made that lot lizard comment. I want to as being a trucker, how long have you been a trucker?

Well, it would be forty four years if I wouldn't have quit for three years.

I've been out here forty one Okay, okay, listen, every single eye.

I'm a five million miler.

Five million miles. That's crazy, So just is it? You know, we all we've all heard the term lot lizard, and we've all been to, you know, a truck stop driving state to state at one point where you know you would think they're lot lizards, but who knows? I mean, really are they everywhere? How does that work? Is there is there like an app for lot lizards? How does it work?

I'll tell you how it works.

And this isn't a joke, now I know, And that's why I'm asking.

They think my response is a joke, but I'll tell you the same thing I tell everybody else.

There was a lot of them around twenty five years.

Ago, but no kid Magic Johnson screwed it all up.

When the age thing came out. They just dried up like just like it does.

So they're gone. Now, there's no there's really not much. There's really no such thing anymore for the most part.

Well, no, that's not true.

That's not true.

Well you just said it dried up.

It dried up by eighty five percent.

Okay, that's what I wanted to know. Hey, Skillet, I appreciate your come. I hope, I hope. I thank you Shedding. I hope you have a really good time in Vegas. And I appreciate you listening to the show and spreading that nugget of knowledge you just did three oh three Martino one line open as soon as Skillet's gone three oh three seven one three eight two five five Todd, what's going on with you?

Me?

Yes, sir, Hey, I think you should have Skillet on more often. He's a hoot, man, He is a skill.

It is a hoot.

But I want to give a shout out to Jeff of Camera Transmission. He worked on my four fifty or my three fifty. Oh wow, And dude, the it ships like it came off the showroom floor. What was wrong with And not only that, the sincros went out and I think it had a second gear.

Is at a place I assume that's a diesel being the three fifty right, Yeah, a diesel big mam behind.

Oh well, and it and it's lifted. So he had his guys had a fun time working on it.

Why is that?

Jeff explain, It actually wasn't too much different than working on other stuff. But yeah, just being bigger, you know, and he's got large tires on their, so the lifts a little bit lower.

Is it the lift you brought mine up on it?

Yep? Yep?

And you know, so when you're moving around underneath other the lift is constantly getting in your way because the truck's standing taller off the lift.

Oh my goodness, what's the biggest thing you can work on there? Like a four fifty or that?

No way, No, we can accommodate up to about twenty five thousand pounds.

Wow.

So how much did you end up spending, Todd? I mean, was it a quick fix or a complete rebuild?

Well, Jeff said it could cost up to eight grand and I thought, man, I'll be buying him a new Ferrari with that. But he got it done for forty two hundred and what And I appreciate hold on.

Hold on, I got to dive into that for people listening. So Jeff, someone comes in. Where would you get the eighty two hundred? Are you like? Well, worst scenario, it's eighty two.

Yeah.

You know, if I had to actually go get a replacement unit, because I'm not going to charge you more than when I could buy a uniform, I got so you we've got a ceiling that we're going to be working with as long as I'm coming in. South of that number. We built him a house, so.

That's almost half priced. So he was ready to drop eighty two hundred and how much was it, Todd?

It was forty?

My god, man, A fantastic job.

You know how many shops and I'll say this, Kevin, I know you would never do that. You know how many shops give a oh that break job? You know, just guessing could be between fifteen hundred and two thousand. How many you're going to be at fifteen hundred.

No, but nobody a twenty two hund Jeff.

I got to give it to you, man. Sometimes I got to remember how great you guys are. And I know you do this, but hearing it from some guy that just calls into the show is incredible. Todd, I really appreciate that shout out.

I drove I drove from Cheyenne to come down there, and he not only did that, but he changed out my summer charge and my batteries for a winter charge.

And he did it for no cost.

What does that mean? I don't understand.

I don't understand you.

What do you mean swap out you?

My batteries died when I went to pick them up, and he charged it overnight for me.

Oh charge the batteries. I get it, Hey, Todd, I really do appreciate feedback last on all of our referral list members. I'm not kidding. Referral lists dot com you can find the greatest people like Sheridan Auto Tech and Jeff Fix sitting next to me. Let's take a break. We're gonna come back. We've got a driving behind a dump truck question. Oh man, I hope a windshield's not broke. Richard. I'm gonna come to you next, Richard, then John and Brett.

You're never wrong. So that's another thing.

Oh and the fact that I'm never wrong is good. I'm kidding. Come on, three oh three seven, one, three eight, two five five. You know, I do want to tell you Frank Duran, the real estate man, someone actually emailed me because I did a commercial for him a couple breaks ago. Yes, he does sell that many homes. I swear to God, you can go to MLS and pull up the stats. I'm not sure how you do it. And he sells more homes for more money, and listen to this once again one month. I know it's hard

I mark so.

Tax time and we're going through our taxes last year we had we had solar installed in twenty three and last year we took the thirty percent credit.

That we were owed.

For the total installations. But now it's the following year, and I was under the assumption that you could take another thousand off a year off your income tax. And I was and I don't know how to do that.

I thought you could, you know what, just in general, Hey Brook, thanks for coming on, by the way, But let me ask you, how do the tax credit part, not the grants, but the tax credits work. If I have let's just take a round number of ten thousand dollars in tax credits in two thousand. Say it doesn't matter what year, twenty twenty four, But I can't use all ten thousand because I don't I'm not paying enough taxes. So say five thousand of it I couldn't use or

Yeah, So it's always based on your tax liability. Because tax credits are great, but if you don't know the government any money, they're just kind of fancy. IO used. So that's a great point to bring up how much you owed the government to figure this problem out. So if the folks were able to recoup the entire value in the first year for the tax credit, then there's

Can they use it all at once or only a certain amount per month?

I'm sure all of it as.

Soon as they have the tax liability to use it. So if you owe that money instead of paying the government, you can either stop paying taxes for that year or you can get a big refund check, whichever you prefer.

So, So, Richard, how much how much were your tax credits all together? Out of curiosity?

Just almost eight thousand.

So out of the eight thousand, how many did you use the first year? They were available.

All of it, all of it.

So I guess I have no idea what your question is.

Yeah, so you don't have there's no like a thousand dollars per year extra that you can do. If the salesperson told you that they were incorrect, if you'd use all eight grand, then that's that's all you get. Yeah, well, the only things rollover is if you don't use the full value or if they're a business of depreciation and that's a rollover term.

Is it?

Is it for a business?

Richard?

No, but it's residentially.

So why do you why do you think? I'm very curious. Why do you think you have more tax credits if you used all of them?

So what I I think what's what's happened is is I misunderstood how it worked. If you'd like you're saying and your and you're expert there that if I didn't use all of them, then I could roll them over and use them in subsequential years afterwards twenty or you can use it all at once. So I think I misunderstood.

Had I not used it.

All at once, then this year I could use part a portion of it, and the next year up to how many every years?

Yeah, you could, but that would be in my opinion, I can't think of any reason you would ever do that. You would want to use that credit the second yield the money.

Yeah, oh, that's exactly what you answered my question.

I appreciate that, Richard. I'm glad you like the solar system. Let me ask you this and Brookes hang on for a minute. But Richard, in your particular case, how long has the solar system been up and running?

We went online in twenty twenty four last year, January of twenty twenty four.

Oh, I love it because that's like that's a full year in all honesty. If you took your average electric bill throughout that year, how much have you been saving with solar?

So here's what is. We used to be on budget billing and it was around two hundred and twenty five a month. During last summer, our energy bill went down to twenty dollars a month.

Wow.

Right now in the winter time where we don't have that much sun, we're about one hundred and ten.

So that's incredible. Brooke, is that about norm for a home solar system? I mean during the summer at twenty bucks is unbelievable.

Yeah, it just depends. If I ask who's your utility company?

You have.

Xcel Excel, So I would recommend you.

Switch to do in continuous rollover because that can help avoid some of your winter bills that you're experiencing right now. So level that process if you need does it level it out?

It does?

Yeah, So it takes the overproduction of the summer months and it rolls it over to the winter months, so it eliminates that electricville. Otherwise, every January he gets a credit on his account for.

Wholesale value, so he's losing all of that money.

Can you switch him from retail the wholesale?

So that's crazy. So the billing they set them up on and does Excel kind of do that on purpose, So they're paying the wholesale amount.

XL give them the.

Option and it's very clear either A or B. Usually the salesperson may not explain it the best way, So I wouldn't fault Excel on that one. I would just fault whoever was explaining.

The purchard to him.

Richard, you need to call Brook up. She can help you through that. I mean, they don't charge anything for that, but call her up and have her help you with that, because it sounds like how much do you think that would save them in a year's period, just giving the small amount of info we've already got from him.

Well, for the winter months, I'm expecting about four months out of the year that he's not going to produce as much as he needs, So probably around four hundred and forty dollars.

Think about that. Take Richard another four hundred bucks. Man, I'm going to put you on hold. Richard in facta Suzanne make sure they get each other's numbers, or however Brook wants to do it. Hey, hey, Brooke, I wanted to ask you something. Your average solar system. And I know for the we always talk about your commercial stuff, because my god, you can get people ninety five to one hundred and twenty percent of their systems paid for with the grants and the tax credits. I mean, it's

Yeah, of course, So the average house in town. You're looking at it being about seventeen grand out of pocket, Oh my god. And then typically people finance that over twenty five years, so they're financing payments a lot less.

And then how well, no, that's where I want to go. So say it's financed, and what's an average payment on something like that over twenty five years? What fifty bucks a month?

What is it?

Yeah?

So with that system that's probably one hundred and fifty dollars on average electric.

How much are you saving on your electric France? And how much you saving on your electric exactly?

So it would totally eliminate the electric bill, so the one fifty would go away. And then to pay for the solar, you're probably paying around one hundred bucks a month if you finance.

If you finance it, so I mean basically your electric bill goes so you cash flow from day one under those circumstances.

Yeah, yep, exactly. Sef you finance, there's almost no situations where if you finance a project that you're out money.

All right, I appreciate it, Brooke, And you can always find Brook and her gang, it her gang, like they're gonna come out. Yeah, Like Venezuelan gang. No, I'm like this like the skillet brook White Redrocksars dot com. These are great people. You can find her and her people on our referral list at referral lists dot com. And remember,

Ru Well, I'd put a two point zero leader engine in there, and I watched a couple of YouTube videos to talk about changing the exhaust timing by one notch and its claims to make it run with better torque, and it's you know, I just feel like I must be.

I am like so out of this industry at this point point, Guys, I got to ask you, what does that mean exhaust timing? Help me to out there?

Well on the camp shaft where the timing bet goes over the camp shaft instead of lining it up directly on the marks, you got dead you move it one mark advance.

Wouldn't that screw? Isn't that possible you screw up the valves or not?

No, it's not enough to the clearance will be all right, but you could have check engine lights and other things. Because it's trying to adjust the timing.

So that's just one of the ways you take these rice burners, if you will, and step it up down.

The valves will open just to tick late. So it's just that extra little boost that will get it does work, I don't know that it's worth.

It, John, what's your question on doing that?

I wondered if it actually works. You know, I don't know that much about It's a dual overhead ham and I'm just wondering if it actually works. Is the only place I've seen it is on YouTube.

In theory it does, but I don't think you gained that much. I really don't really know, just a little bits. I mean, it's not that noticeable. You couldn't get in a car say oh, I can tell this one has the timing advance.

John, do you race that thing?

No?

No, No, it's just well why would you do it? I'm just curious.

Underpowered?

Yeah, two has a little bit more power. Yeah, what did these kids do? I say, kids twenty somethings, thirties whatever? What do they do to those wrx's. I mean, what, what's like the maximum you can do to get that thing ready to really race?

Well, if the right one has got turbos and stuff on it already, so you don't have to do a lot, it's ready to go. It's ready to go. They put cold air on there. All the silly bolt custom tuning, tuning, different.

Differrogramming, different chips.

What excuse me, what does tuning mean? I don't know what that means. This is an nine plug into it?

So you program it.

Yeah, you program the PCM and the ECM to do different shifts, different you know, stalls, all kinds of different things for performance.

Isn't there can you go on like uh, I mean really to do something on an O nine. Wouldn't you just kind of google it? And someone probably makes something that plugs into the ODB two that.

Don't do that?

No, don't you?

You know you should never plug anything in your just like your insurance ones that I mean. There are actually tsb's almost every manufacturer has tsb's about codes coming in because you're plugging stuff in. There is data is not supposed to see.

So then what do you mean by tuning? You bring it to a shop that literally.

You do it on a dino to do it?

Who you guys know that does that? Anybody in town?

I've known of people that I don't nobody that I've worked with.

Okay, So John, basically, it's it's computer programming. There's nothing more to it than that, which I think would be better than moving your timing. That just makes me nervous.

And the two leader, I mean, you're kind of stuck with what you got. There's just it's not a performance dog. It's not a dog, but it's it's it is what it is, and you can't make it more.

Yeah, you know you got to anything else? John?

Uh, there was I had it checked on the camposition. Well that's no, I guess that would be. I think I'm just to leave with what it is.

So that's probably the best, All right, John, I appreciate the call. Three oh three seven one three eight two five five one line open Rand real quick, what is your question? Then we're gonna go to bring and come back to you. And then Christy you hold tight brand.

Yeah, of course, my friend and mine took their car into a fast food place to get a transmission fluid service done. Yep, they were quoted two hundred dollars. She took it in and they said it was a CVET, so it would be another one hundred dollars.

Okay, hold on, hold on, let me have Jeff think about that. Three oh three seven one three eight two five five. We're gonna have a line open. I want to hear from you. You've been ripped off taking advantage of everybody. Hold tight. Seven hundred and ninety five bucks. You get two guys out to your house, they will paint anything you want. They're going to do all their prep to painting two guys eight hours. You have to call today. Seven hundred and ninety five bucks with Genesis

Change the fluid out?

So to change the fluid out. So two questions, Jeff one, I don't know if you know what Jiffy loop does or not, but what would why would it be one hundred dollars more when you got there? Because it's a CV.

Two that's easy. That's the fluid. The fluid is significantly more expensive.

Oh wow, it's almost like a diesel oil change. The oil costs more.

The oil costs more in a diesel. Yeah, and you also use much more of it. Now you're not using more of it of the CVT fluid as you would conventional transmission. But you know you're talking some of these are thirty six dollars a court.

Now, let me go, let me let me bring this around. Then, promise, Rand, I'll let you ask whatever questions you have when you do a transmission service on something like twenty ten Nissan Versa. That's what this guy asked. Do you just drain the fluid and redo it. Do you actually drop the pan and the filter? Do you do a flush?

What do you do?

Do we drop the pan and change the filter. So we definitely want to sure what debrieze going on in there. The uh excuse me, micron rating of the filter changes over time, and we want to you know.

Protect that particular Yeah. Now, a place like Jeffy Lube, though there's no way they're dropping a pan.

Likelihood is not.

No.

I'm actually surprised. Usually a vehicle that age, and I'm assuming you have significant mileage on it, usually they won't touch it.

Hey, Rand, I mean how many miles do you have on it?

Well, miss, it doesn't have a CVT, it's a force to be automatic.

You were right there on the CUSP. Yeah, so I don't know why they wouldn't honor their original price.

Yeah, that's crazy. So they're just simply wrong.

Yeah, well, either that or trying to scan me. But I guess my other question would be, is there a place up in North Glinn that you would recommend I could take it to?

How much do you just, Jeff had a curiosity, how much would a typical service be on that vehicle? Twelve be three hundred and twelve dollars and ninety eight cents.

Yep.

So I don't know if you're going to find a place that's going to do it any less. Rand I mean, I realize they're advertising it, and I realize it. To me, it sounds like false advertising, and especially if they're telling you it's a CVT. But that price does not seem in line for that vehicle. So I don't know who's going to do it in your neck of the woods for a couple hundred bucks. I mean, any ideas, Guys, Well, it doesn't have.

To necessarily be a couple hundred bucks, but you know somebody that I could trust that would know the difference to him automatically.

That's a damn that's a damn good point. Hey, Suzanne, where's Tom ad up there?

Uh?

Hands On Auto Tech is in Longmont.

How far is Longmont from you?

Twenty two miles?

That might not be a bad I'm telling you. Hands On has been on a referral list forever. He is a solid guy, man, I mean super solid, and he's got great technicians and his pricing is great too. Man. I don't think I've ever got one complaint on the guy, and we've known Tom forever man, great guy, hands on.

Okay, well, I will give him a call that.

I appreciate it. Three oh three seven one three eight two five five. Look, we got a break coming up. We've got a lot cooking today. We are gonna have two lines open. You've been ripped off taking advantage of And I want to give this number out for a few reasons. One it works on and off the air. Three zero three Martino. When you call during the show, you can come on the air and we can help

I don't know that. I would say I don't like them. I don't think they're making them durable enough yet. I mean, the technology is there to do it, and it's just not happening.

It's just they fail quicker than other transmissions.

Yeah, and they're generally catastrophic when they do.

How about clutches these days? If you do buy a new car, I don't even know which one you can buy, Jeep, a standard of Jeap. I mean, are they one hundred thousand miles now in a clutch? I know it depends on driving, but is it better now than it was twenty years ago? Same thing? All right, folks, everybody hold tight. Three zero three Martino, two lines open. We're going to go to Christy next. I promise Christy breaking an apartment lease. If we got to get our attorney on to help

Yeah, ripped off the bad news.

If you need advice so you don't have the loot.

Come running just as fast as you can so Shoot is gonna help with coming Mantis.

Is the Troubleshooter Show now, Tom Martinez.

Welcome, Welcome to the only show if it's kind. We're here to solve problems, answer questions, take complaints, attempt to entertain you. Hopefully enjoy the show. Hopefully you learn a lot from the show. Hopefully we make you laugh. Hopefully we make you cry. Now I'm getting a little too that's getting a little too deep.

Right.

Here's what we do, and we do it better than any other show out there. We solve your problems, answer your question, stay complaints. You've been ripped off by a contractor, you got a bad landlord, you got a problem. We can help you recoup money. But on top of that, if there's no help getting the money back because they're broken, they're just a deadbeat. Here's what we can do. We can at least give you a pedestal to stand on and tell your story and warn other people about the

Yeah, it's just getting yeah.

And then Jeff vic you've been on for since you've owned Kimera Transmission. Yeah, since two thousand and eight, so I mean, oh my god, you had seventeen years or whatever. It is three oh three seven to one, three h two five fives at number by the way, two lines open. But referral list dot com is a good guys. Sleees Brigade are the people that are bad, like Don Eiley that stole you know, over ten million dollars from small

Either my son up buying a shirt out he closes on March third. His lease expires the end of July. Can you hear me?

Okay?

I can hear you. It's a little rough, but I can hear you.

Okay.

So lease expires in the July. The terms and his lease say that he has to pay if he breaks his lease. He has to pay two months rent, plus he's liable for the rent until the lease expires unless the apartment complex rents it. So my question is should he just sit on it and pay the rent and not technically break his lease even though he's going to move out in the March, or should he try to negotiate with the you know, apartment complex to say, okay, i'll give you three months.

Rent, but now let me out what a couple things here? What is he going to move out? Or I should say it, hold on, hold on, I'm going to rephrase that, Christy. What day is he going to move into the house.

Well, he closes March third, so he can move whenever he wants. But he figured he would give himself the month of March to get the house ready and that he would put in his notice on the apartment March first to move out the end of March.

I think that's that that is the That's exactly how I do it. I wouldn't even he's going to go through the end of the lease as a bottom line, Well, no July. Oh my god, I thought it ended in March. I got that wrong, so I would put in so they want two months, but they want that apartment empty for those two months. Boy, and he's still got to live there through basically the end of the mark.

To go talk to him, though, I mean, just work it out. Well, I legally they don't have to do anything.

No, they don't have to do anything, but most of them pretty much stick to that lease. The only thing that I find weird is if they rented it out within a month, why they would charge them for that second month. But that's kind of what's in there. You know what I would like to ask Brad O'Brien that because we talk about that a lot. And here's where I'm going with this, Christy. We're going to get one

Now he's back all.

Right, Brett Ron, I'll go to you next. Brett is actually been holding for over an hour. Three oh three seven one three, two five five one line open, Brett, what's going on?

Man?

Hey, thanks for taking my call. I just had I just had a comment. So I'm driving back and forth across Denver on twenty five. Now I'm heading south, but I was heading north below before, and you know, I'm following this roll off dumpster truck and there's there's crap flying everywhere, and you know, seeing me and the other twenty cars are, you know, acting like we're on Talladega. You know, we're trying to swerve and missed up. There's no marketings or anything. I don't want to call in

I'd call, I would, I would. I would attempt to call non emergency, but honestly, I might even call nine one one if there's stuff flying out of there. That could be an emergency, and I think a cop should show up and do something about it. They're supposed to tighten their load. When you're driving a big rig or any kind of vehicle that's over X amount of pounds. One of the first things these people are taught to do is secure everything. You can't be driving around with

Yeah, I mean, I had visions of throwing paintballs out my window and trying to hit them, But I don't suspect that's legal either, but no.

I honestly would call the cops. I mean non emergency or emergencycy. I don't know what's flying out of the back of that thing. But let me tell you, that's how accidents start. You have a motorcycle cruising two miles behind them, and all of a sudden, the motor cycle can't see this whatever that falls out of the back of his truck. I don't care what it is, or or something like a blanket that flies out the back. There's so many different things that could happen. It's crazy.

Yeah, So you know's what's frustrating is he had the you know, the the the roll down tarp they put on top. It kind of half works, kind of half doesn't work.

But he had that.

It just wasn't covered in this thing, my gas. It was a third bole and so he just brett.

I can't, I can't. I can't make this more clear. The only person, all right, the only person right now at fault is not the company. It's not the manufacturer of the truck. There's one person responsible for that load, and that's the guy driving the truck. And he should know better. Here you and to think that this guy if it's as bad as you're saying, and I don't care what's coming out, I don't care if it's paper,

Right exactly.

Yeah, I just I didn't know if there was a Colorado helpline or anything or something.

Yeah, it's called called the cops, That's what it's called. Yeah, I'm telling you, if it's that bad, and this is for anybody out there, you're in front of something, forget about you. Like you said, everybody's driving like a racetrack to get well, how about the old eighty year old lady that's not paying that much attention to it and boom, she's dead. Yeah, I'm yelling at him. I'm yelling at him for not calling the police.

Mark.

I think one of the resources for him is to call Star CSB that's the State Patrol, not emergency number.

Nice Star CSPR CSP.

The answer immediately.

And I've called them about untarped loads and they took that very seriously, like that didn't just.

Blow me off.

They want to know direction of travel, mile mark, or description or truck, description of driver. Yeah, they take that Star serious, Star.

CSP, Stars Brent do it. I mean, that's great. They answered it right away.

For Colorado State Patrol. And I've had times I called to report a terrible accident. Once nine one one wasn't answering, so I tried start.

Calling Denver, Aurora and telling them there's gang members and they tell you there's not. Yeah, but they were that's not a gang member outside your door man.

But Star CSP answered immediately and they took down the information.

I love it, Star CSP. I didn't know you probably didn't know this. But our daughter, I mean, I brag about her so much. She drives me, drives her insane.

I should for good reason, Mark you you have all the reasons to be proud of her.

But she went to God, how old was she, Susanne fourteen when she went to State Patrol Youth Academy. She went to Colorado Correction. She was more like sixteen sixteen best to go, oh yeah, because she had to have a license. She just turned sixteen, learned how to drive a police car, learned to shoot guns, learned to do everything. But it was like the military is for a week or so. So the very first night, very much like

It's pretty impressive. Sounds like that movie Full Metal Jacket.

I love it. Yeah, so she decided, I mean, she's gonna be she takes a bar here soon, but she's going to be an attorney. And here's where I'll bragg the youngest attorney to ever the pass of the bar. Now yet she hasn't passed it yet, but I don't see that being any issue in Wyoming. She'll be practicing law here, but she'll be the youngest. So shout out to Adeline. So there, I'll say it and I'll do

I've got a message into him waiting to hear backmark.

All right, Christy, hold tight. I know you've been holding a while, but I want Brad O'Brien's opinion on this, and if there's anything you can do. I'm almost wondering if a cash offer or something, but just hold tight. Hey, Ron, what's going on with this HVAC company?

Well, the person uh, they had installed like a new furnace and an AC unit in my I lived in a town home, and then later I had them put them in my signing at others.

And hold on a second. You just even confused me in your first sentence. So you had who install?

What?

Just tell me that again?

Please?

Okay? I had I called Indoor Air.

Quality Hindoor Air Quality OKQ.

To repair furnace. Okay, they had previously installed the new furnace how long ago? Two in two thousand and third?

You mean when they repaired it, No, when they installed.

It, caught it in twenty thirteen, and then you called.

Him and then you called him recently to come out and repair it. What was going on with it just wasn't working.

I even knew what was wrong. Like they put in a new bloorer motor.

Oh okay, and they did that win they did that on January third, So they just did it or a month ago whatever, so or two months we're so now where are we at?

Okay? And so when the repairman came out, he when he got done with the job, he made a phone call I assumed to the office or whatever. There's only like two principles. And then I think the guy that came out was named Eery. He is a relative of one of them.

So this is when they came out look at it, right.

He says that this is when.

They came out to look at it and figure out it was a blower.

A blower motor.

Yeah, I understand.

Right.

So then he said he replaced it. And then he just called up and said, okay, the charge is they can hurn't thirty dollars. Okay, Now, I kind of trust him. I had no idea what the motor would be. Anyways, they said, well, they will email you a receipt.

All right, Hold on a second, I'm dying to know where this goes, but Shannon's ready to hit me upside the head with something if I don't take this break. Three oh three seven eight two five five, Everybody hold tight. John Fuller Fuller Law. He is our personal injury expert on the show. He's also our attorney, meaning Suzanna and I. We have used him twice. Both times he got us policy limits from the people that ran into us, one time Suzanna and I and one to our daughter policy limits.

He he gave me the quote after he put it in. It was all repaired. It was thirty dollars.

Oh wait a minute, So you called him out to look at it and then they repaired it. Why weren't you there?

No?

I was there.

Oh so he just fixed it without telling you anything.

When he thicked, you know, he repaired, put a new buller, moo, we're in. And then he said the charge is eight hundred and thirty dollars. Okay, And then they said that okay. Well, he didn't no paperwork or anything that he said. And this was on a Friday, and he said, well, they will email you. We're a price breakdown like parts, a labor trip charge. We never received it.

Almost no one does that anymore, though, But okay.

So I've never had anything repaired. They don't break down parts and labor.

Well, you can call any home service company that I have ever heard of it this point, almost everyone nine out of ten. There is no breakdown anymore. It's not just them, that's all there. Listen, man, I'm not saying I agree with it. That has nothing to do with it. I'm saying they all have lump pricing. Now everything's in one price. I could call five different people on our referral list right now, and every one of them does

Well, I called up Bream Manufacturing, Yeah, got the motor number, yeah, and then called around and found out the price of Bowler motors. Yeah, and they went from two hundred and seventy five dollars.

Yeah.

But you also was there for less than an.

Hour, Ron, I understand that the dollar seems a little excessive for a two hundred and obviously the Borler motor didn't cost him to that much.

Ron, let me ask you something. I'm being honest, man, I'm not trying to bust your balls. Dead serious. If you called an electrician to come out and replace a GFI switch in your bathroom because your wife's blow dryer no longer works, would you then go look at home depot and see a GFI is twenty five bucks and start basing your retire opinion on a three or four hundred dollars call from an electrician based upon the price of a GFI circuit at home depot.

Well, that I thought the eight thirty was successive.

Okay, I'm gonna ask everybody here. I don't know. I haven't had a blower motor installed forever, but I don't find that. Who could we ask if that's success an hour to do it? You keep going back to that they also have a truck, They also have insurance, They also have payroll, They also have everything that makes up a business. I understand it was one hour. The guy was probably good at what he was doing, and I understand you found the motor for two or three hundred dollars.

Okay, Well, I'll say you're a hundred bucks an hours.

Pretty okay, So there's four no, no, no, there's four hundred bucks.

That's fine.

Run one. Let me run one more thing.

Pack.

Well, hold on, ron, I really want to stick to this for a second because there's a lot of people that think the way you're doing. In fact, fifteen years ago, I thought the way you were. I want to tell you something. So when I had my good years and I use this example all the time, You're ready for this. This is going to blow your mind. On a tire, it's just one tire. Let's take one hundred dollars tire. I make twenty percent, So that means I'm charging one

Well, I mean, I agree, that's how it works now.

Okay, And I appreciate you saying I have one question.

Go ahead, I'll tell you before or after what the charge would be.

He told him before. He just wanted an invoice.

Hey, Mark nine three has a comment about it.

I'll check that. But Ron, let's clarify what doc ass did? He did tell you the price up front?

Right?

No?

He did not?

Well, okay, then if they really didn't tell you.

The price up front, or he put the motor in and said it was eight hundred and.

Thirty dollars okay, and you were fine with that.

I have no documentation even warranting on the motor. Nothing.

I know.

You don't believe this even paid it.

Other than my credit card.

Hey Glenn, Hey Glenn, what do you have to say?

Well, I was just going to say, you know, I run an HVAC company in eight hundred and sixty or thirty.

Or whatever it is.

Yeah, they had a thirty dollars yeah, even at the motor. I mean some of those motors are you know, upwards of four or five hundred bucks.

Some of them are like yeah, but.

Ron, Ron found his partner. Man, I'm putting them on hold. There, I just keep holding Ron, Glenn, I'm going to let you talk but according to Ron, he found it online somewhere for two hundred dollars. So keep going, Glenn.

Well, and that's probably pretty realistic. But you know, if you do third grade and a half on any kind of a service company now that intends to actually stay in business and have in iota quality thank you personnel and good vehicles on the road, you have got to do third grade masses three times cost of the part. Yeah, and if they're trying to make money, it'll be three times cost of the labor and the part. Have all of the facilities to have that part on site.

Absolutely, And I'll tell you what, there's a lot of home service companies that get gobbled up or they go out of business because they don't know how to price. I'm gonna I'm gonna pull my skirt up when it comes to investing. I'm going to tell you something. When lenders come in and buy up different companies out there, they look at what they want is to return an investment.

Typically we got three, like right at the moment, So I'm just smaller. But I mean we pay probably twenty thousand bucks a year just in various insurances. And I'm not talking about health insurance.

Yeah, not even that.

And well, and the trucks are fricking sixty thousand dollars. And the parts on the truck is another, you know, twenty grand of floating stuff rolling around. The guy in the truck is thirty forty bucks an hour. You know, even the green guys are in the high twenties now. So the realistic thing today is if you want someone that'll do it, and do it right around the actually back it up. Yeah, that's that's hold it.

Well, not only that's someone that's gotten someone that's got insurance in case they burn your house down.

Well, the fact of the matter is there's actually a litany of outfits right here in the metro area, especially on the central to South Bend, the would charge like fifteen hundred.

Dollars easily easily easily charge fifteen hundred. Now I appreciate that, Glenn. I do I appreciate your call on.

I have a question.

Hold on, hold on, Glenn, Go ahead, Doc, don't you.

Tell people beforehand this is what you need, this is what it costs.

Of course, Well, that's backside of it is we always always explain.

To him, you know, he have sugar credit card.

It's a much to come out, and then we'll tell you what the repair is. They approve the repair and we build them. And uh, generally people are good with almost anything you want to charge them if you're going to do it the proper way and then back that thing up so you're giving them a peace of mind. It's not just the parts and the labor.

My own part.

I gotta break guys. Listen, I want to come back to Ron though after this. Glenn. I appreciate that, but I really want to dive into something with Ron, I, honest to God do and then Christy, Glenn and Salem hold on, hey, I'm going to explain real quick what Vestera Properties has been doing for almost thirty years, maybe even a little longer. Actually, they go out and they find a good, booming economy somewhere in the country. It

We're gonna we're you know, I'm working it out with Christy right now.

Awesome. So we're gonna have a line open a second, three oh three seven to one three a two five five. I'm gonna finish up with Ron real quick. Ron, listen, man. That that's just the way home service companies do it. We were talking during the break too. Jeff Vick was talking about an attorney here in Colorado that years ago he was watching his car get repaired to a shop. Through a window some of the shops in fact discount tire. You can look out and see him working on your car,

What is it?

Well, part of it is like here, there's nothing I can do about the charges. But when I call him, he promised that he was going to email. First of all, the motor supposedly has a one year warranty. Yeah, I have no idea. I have no paperwork say anything about when they put the motor.

Kevin told me something interesting, Kevin, you looked up the reviews.

On this company. Yes, I wish mine were this good. Uh, he's got one bad review and that's.

Fine out of how many?

Out of one hundred and thirty eight?

And who is that one bad review?

It's wrong?

Ron, Do you find there's something wrong with that?

First of all, he lied, he lied. I did contact better Ron.

I just answer the question I'm asking about a bill. There's one hundred and thirty reviews. All of them are good and there's one bad, and that's you. Isn't that a little strange?

Well, maybe he thought he could take advantage.

What would you like us to do? Would you like us to call over there?

Wh I ask for? All I asked for is he sends me a detailed thing, just parts of labor.

They don't do that.

Probably contacted better business dal. His response was it was transparent and he told me pro prior to the repair being done, which was an absolute lie. He did not tell me what the charge was going to be.

Did you sign the credit card tablet? Did you agree to pay it? Did you agree to pay it?

Yeah?

Okay, I got a helpful suggestion. I think we'll help put Ron's mind.

That he's on this.

I wasn't arguing the price on me. I just saided it was more than it should have been.

But run Ron, I think your primary concern is that you have no proof of this motor going in in case it goes out during the warranty period. So how about this, if within a year of that repair, the motor goes out and you're having trouble making a warranty claim. Give us a call back and we'll get you an original receipt.

You know what, Dmitri, I like how you I like I wouldn't hold on. I got to put him on hold now that he can hear me while he's on holds, you know. So, Ron, I know you're listening, and I bring you back up, and I'm afraid you'll try to keep talking. But here's the bottom line. I loved how you did that. I loved what you said, but I always say what I think. I think Ron is probably the hardest customer any business in the world could ever have.

Thirty eight?

And how many bad reviews.

Do they have?

One?

Ron is the only bad review.

Ron.

When I asked you that, all you could do was mumble something. I don't even know what you were saying. Suzanne, free up that line I don't know how to fix ron ron. There's no battle here. You got a good price. I swear to god, Indoor air Quality gave you a good price. Call some other places. Call some other places and get a quote. I can search the internet and find a five dollars gadget that'll come my electric build down ninety nine percent. It's all phony. Baloney brother got

Assassssssssssssssssssssssssssssssssssssssssssst Yeah, ripped off bad news, You need advice?

Who you don't have to.

Come running just as fast as we can.

Trushooter's gonna help.

Come man, This is the Troubleshooter Show Now, Tom Martinez, welcome my friends to the only show if it's kind.

You're here to solve problems, answer questions, take complaints, make your life a little bit better. Please also join us on YouTube and go to YouTube dot com type in Troubleshooter next work and then during the break, especially the long breaks, you can hear us all talk. Sometimes there's a lot of cross talk, but that's how it goes. But that's it, man. I mean, it's a really cool way to not only listen, but watch the show and the iHeart app if you're driving in your car. Unbelievable.

What?

What was recently renamed for Bragg got renamed for Bragg? The one that blew me away. This morning, Trump came out signed an executive order the San Andreas fault in California. He renamed to Newsom's fault. Anybody, Come on, no, no drum roll.

That was good.

Come on three O three seven one three eight two five five. Now all the liberals are going to be emailing me. I say that in jest.

I love liberals.

Who should we go to Susanne?

Deputy bow and Oleg?

Oh, real quick, Deputy Bow. Hold on, he's got an update. But Olig, you had a comment on Ron who called up and, honest to God, just simply did not understand that he got a good deal on that blower motor. Uh, there was no change in his mind. But maybe you agree with him. What do you think, Olig?

I just had.

Came and did Annie O queen income on my blower mother and there, Yeah, and he said motor is on the lost leg.

But it's still working.

New one is going to be about a condo's.

Dollars eight hundred bucks. Yep, yeah, that's basically what this guy paid Mattress.

Yeah.

Yeah, so it's not bad. So I want everybody, I haven't talked to you for a while. Oleg I'm gonna I'm gonna show you a little love, and I haven't done that for a while. Yeah, you got it.

Man.

Olig is actually on our referral list at referral list dot com. Type in furniture and you'll find them. It's furniture doctors. So when our little puppy was a little puppy, she's now three or whatever she is, she chewed up a brand new hutch we bought for our dining room. When I say chewed it up, she bit it and ate some of one of the legs. Olig is one of these guys that can come in and fix your furniture. Olig, you repaired that probably three years ago. It still looks

Well?

You do all He's mobile, but you do all Denver right, Denver Metro.

I go anywhere I get paid, So I like that.

It's so he's like a craftsman. It's like, you know how hard it is to find someone these days. It actually fixes something. We talk about that on this show. He can actually fix up. Maybe it's a family heirloom, or maybe it's a couch you just bought and the kids screwed it up and you need the leather fixed or upholstery. This guy can do it all. Hey, oh leg, what's your phone number? Get give us your phone numbers so I can give it out.

What is it?

Well?

Three eight five two one.

Zero three oh three eight eight five two two one zero. You can always find the people in their car. And his prices are unbelievable. He fixed that hutch. I think it was maybe one hundred and twenty five bucks. It's like a two thousand dollars hunch. I mean really, it's just very fair, very honest, and very good at what he does. Three oh three eight eight eight five twenty two ten or Oleague, you're on referral list dot com.

Him not being it's been yeah, like twenteen twenty years plus.

Fifteen twenty years. Now, who should I go to? Who's been holding a lot?

Bo?

Might as well knock that one out right, quitty Bo, my friend, you can free up line three one line open three oh three Martino. Hey, Deputy Bow, you were in the HVAC business or plumbing business forever. In HVAC you were in the home services. Oh no, no, no, I'm getting you mixed up. No, I'm not well, that's Deputy Bow. Yeah, you were in it forever. What what did you make of that? The guy was complaining that

Now?

We did HVAC. We did a little plumbing.

Okay, cool parts.

So I know all about this.

On that remotor. We were charging eight hundred and fifty dollars five years ago when we were in business for a motor like that. And also I want to point out when he was getting prices, he probably wasn't getting prices on the OEM motor. The original equipment motor after mys are a little more complicated to install. And that company he mentioned.

I dealt with him.

They're a very good company. They wouldn't check that guy around, and I'm sure they would get him an invoice if he would simply call over there and ask.

No, he wants an invoice, So listen, I guarantee he's got an invoice. He wants an invoice that says, you know, labor was this much per hour, or the part was this much, and blah blah blah. He wants everything broken down. And nobody does that in home services anymore.

I don't even do that when I do work for friends and family. No, I give them a contract price.

That's right.

They're buying a job, They're not buying art.

It's just the way it is. Listen. There's a lot of people that are just used to how things worked in the fifties, and honestly, it used to be parts in labor. It's just not that way anymore. What is your update you have for us?

Okay, this real quick?

Angelina. She called into the show on February third, I think last Thursday, eleven o'clock hour. She called in. She was really desperate She lives at the Emerson Flats Apartments. It's an eighteen unit. Apparently the people in the apartment above her were making all kinds of noises.

I remember this. This was one of the ones. She wouldn't even go upstairs and confront them, right.

She wouldn't confront them.

She called the.

She called the police.

Apartment, and the police did apparently go over there four or five kinds wow, And I couldn't understand. I wanted to check out why the police would not issue us a ticket a summons for these people. So I called the Emerson Flats Department that of course, they wouldn't give me any information. But I called the commander of District six, Kim.

Bowser, nice and she.

Told one of her lieutenants to call me and give me all the information. And the information is that, I don't know how to say it, but Angelina has some mental issues.

Oh man, that sucks.

There's no there's no noise.

They quit going.

They've been over there five or six times, so they have responded. There's just simply nothing to respond to. She's crazy. Yeah, you put it nicer than me, but I mean, she's nuts.

And the Community Resource off officer of district thinks they're trying to reach out to find there some resources, but yeah, she's basically a nut.

I got you, hey, Deputy Bow, Deputy Bow, I really appreciate that, and we'll see you here in studio next week. Man, good job on that.

Got it.

You reminded me of something. I had a lady call in and she had me convinced that she had bugs all over her apartment. And it was just I can't even explain how bad she painted the picture, just so bad. It was crazy and so bad, how she painted the landlord and everything bad enough to where I said, And she was an older woman in her eighties, and she was pretty far away. It was so bad. Right after the show, literally right after the show, I get in

Yeah, Hi, Mark, longtime listener. I've run some simulations in the state for spousal support and child support and curious about what the judges discretion will be on what the final amount will be because the monthly income, yeah, after the support and the child support would be wouldn't be enough.

To live on.

Period.

Oh that's a curious question. Hold on, I get you, but I never thought when you use the calculator that it would be it would.

Be like that.

But I do want Bonnie shields for that, Suzanne, she's going to know that? Is it in Denver Metro? What area you is this going in?

Will?

What judge?

Yeah, it's gonna be Jefferson.

Do you know what judge it is?

No?

I don't, okay, hold on a second. The reason I asked that is Bonnie knows all the judges and she might have an idea, although she might not want to talk about that on air. Hey, meantime, Hey Mike, what is going on with you?

Sir?

Yeah?

Hi, hey Mike.

So I'll try to make this quick.

So far.

The other day, me, my wife, and my stepdaughter were in a rear end car accident.

And the did you get rear ended or someone rear ended you?

Somebody rear ended me?

Got it.

And this individual, instead of just pulling over, you know, like everyone else, would he to run. So I, you know, I chase him down. I put my car in front of his and was able to get police to contact us. And uh, so far his insurance is being really cool. But the police didn't want to really deal with it at all in terms of a legal standpoint. I wanted to I'm not sure they.

Well, Mike, help me out here, I mean, give me, give me an idea.

Why.

Okay, so I'm picturing this. You guys are going to stop, I assume, and he runs India. Yes, then he kind of puts it in reverse a little and goes around you and takes off.

No.

I pulled forward a little bit because we were, you know, in a spot where we would be able to turn off and into a gas stake.

And he kept going, and he just kept going, and then you get behind him and then call the cops, and then somehow you end up stopping him, and then the cops show up.

Yes, sir, I pulled around in front of him and stopped him in the middle of the road.

And then what did the cops say when they finally showed up and you told them what happened? You see where your car is and where he.

Is or she? Is it a he?

I assume it was a gentleman.

So and that did he like deny that he did it?

Or what?

What? What happened on the scene.

He didn't deny that he hit me, but the cops. All the cops wanted to do was exchange information. They didn't want to deal with the fact that he left the scene of an accident.

Or okay, but when they wrote it up. If I look at the police report, he hit you, is that correct?

They didn't even make a police report.

There was no police report. You just exchanged information. Where did this happen?

This happened two days ago. Where off of Sheridan And.

Is that Denver?

Guys?

Where's that Lakewood? Where's it.

Department?

What?

I'm sorry? What police department?

Are that a police department was the one that handled the situation?

And at this point how much damage to the car?

We are waiting for an appraisal right now, but last time this vehicle was hit, it costs or posted three thousand dollars. I actually have an invoice somewhere around.

That's all right. Was there any It's probably going to be more than that now, was there anybody injured in the vehicle?

We're all sore, but nobody was terribly injured. His his insurance company have you know, made offers to us?

You know, Suzanne hold on, Mike, I got to take this break. Suzanne gets you on. Fuller up for me, please, John Fuller hold tight three oh three seven one three eight two five five. It drives me nuts when people say we all don't feel good, but there is no injuries. You realize four or five days from now.

Uh.

They it's absolutely insane. But Mike, hold on, I'm I'm I. I just want to get our personal injury attorney up. And then Bonnie shields, Bonnie shields, Hey, I appreciate you coming up, Bonnie, and I've got to ask you something. Will. In fact, I'm gonna let Will actually ask you. Will is getting ready to get a divorce and he's looking at alimony and child support. There's some kind of calculator, Bonnie. I guess you can go on and try to calculate stuff.

Right. There's a calculator for both child support and there's an indviisement calculator for maintenance.

So here's the interesting part. So he used the calculator. His name's Will. I have him up as well. But the problem he's running into after he's gonna pay, where the calculator is saying he's gonna pay or guessing he's gonna pay, he won't even be able to afford to live like he does now. And I'll let him fill in the blanks. But he wants to know how much discretion the judge has. Go ahead and add on to that. Will then we'll let Bonnie speak.

Yeah, I think he covered it really well.

Has been married for over twenty years to kids, and I'm just kind of seeing what my options are and what my obligation will be. I certainly want to take care of the kids, but also need.

To live as well.

Yeah, go ahead, Bonnie.

Okay, So three things. First of all, we're assuming you're calculating it correctly. Make sure things like when you calculate child support, make sure you've got on there. If somebody's paying out health insurance, the portion is paid for the kids goes on there. That's a credit to you if you're the one paying that. And make sure it's calculated on both parties' gross monthly incomes. If those are regular incomes, that's easiest. If somebody gets bonuses, it becomes a little

Taxes out.

Yeah, I w two.

Okay, that's the easiest.

Thing for her.

Does everybody work full time?

No, she's part time?

Okay, like part time, like in how many hours.

Part time?

Meaning she makes about six thousand a year, that's part time.

Okay.

How old is your youngest child?

Fourteen?

Okay, So if your youngest child is over the age of two, that court is going to do what they call impute income to her. Most likely, if there's no reason why she's not disabled and she doesn't have a child under the age of two, they're going to look at what would she be able to make if she was working full time. Oh, that's a huge difference, So that goes under her column. Not six thousand a year.

She's a tutor?

Okay? So yeah, I mean, is there any reason she can't work full time other than she's used to not having to work full time?

No, don't reason.

Okay, the court will impute income to her, so that will help. The other thing you need to know is that maintenance is also calculated on the same gross incomes, but the maintenance calculation you're looking at is a guideline. It's not as much a hard set and stone as the child support. The child support occasionally the courts can deviate from that, but it doesn't happen that often. Then there has to be really good cause for it. The maintenance, however,

So, Bonnie, I love all that information, I mean really love it. Well, let me ask you something. I assume you don't have an attorney, is why you're asking us.

Yeah, that's correct, And then I.

Want to go on to the second question is why don't you have an attorney?

Well, this has just recently come up and I'm just kind of doing a discovery on what it's.

Going to look like.

So let me let me put you back on hold. Bonnie, Can you hang with us a minute? Yeah, So here's where I'm going to come when we come back, guys, And I really want your true statement just from I mean, you've been doing this, Bonnie forever. I really want to understand when wouldn't you hire an attorney? Like, why wouldn't you They've been married twenty years, they have a couple kids. I don't know what kind of money Will makes, but I can tell you one thing about Will. I can

Well, I mean, anytime that you can afford it, you should use one. N Love. Things are really simple. There's no kids, you've been married, very short period of time. You each decide I'll keep mind, you keep yours. You can probably manage suit that paperwork, get it done and be out of there. So if there's anything to divide up, if there's child support, maintenance, calculations, kittos, unless you totally agree yeah on everything.

And then I guess right from an emotional point though, I mean, I don't know who, and I don't want to get into it. I don't know who filed on who or what happened in their relationship, but the person if they didn't know it was coming, if one of them didn't know it was coming, I'd say a lot of times, the emotional aspect of it, they might think

Oh yeah, people especially, it usually happens. So when one person, and it's usually the person that makes the most money and a significant amount over the other person, says we can do this our we can save a whole lot of money on attorney fees. I'll get the paperwork, I'll fill it out. All you need to do is sign here. I've seen that one a whole lot of time.

So listen, will I'm not going to air your laundry out any more on air, and I'm doing that for a reason. And Bonnie might be able to explain that to you, but I mean, I'm just not going to do it to you. I don't think it's right. Bonnie will answer any of your questions though, Bonnie, I assume he can call you talk to you with any kind of follow up questions. But I think we've got in depth enough into your personal life.

Will.

But I'm telling you outside, I don't care if it's Bonnie or anybody else. I mean, she's been a friend of ours personally, Susanna and I for many, many, many years, and she's been a family law attorney for even longer, so she'll she'll help you and talk to you for free over the phone, and if you want to hire a great but I really think you should have that conversation. So I'm really going to just put you on hold, Will,

Well, we're all pretty sore, but other than that, we feel okay.

So so, John, what do you make of that? I mean, honestly, that's why I got you on. I'm doing this twofold. First of all, when they didn't give a ticket a time point, do you find that odd? And then how do you know when to call a tersonary injury attorney? And I'm not kidding John, Like, honestly, how do these people know a week from now they're still not going to feel that way? And now you're ten days out and it looks weird If you do go to the hospital or the doctors about.

It, well, not only does it look weird, they'll call you a liar, a cheat, and a fraud for not having gone immediately. After the accident, and they'll suggest that the only reason you're going now is because somebody like me put the idea in your head that you had to go, you know, no matter what, even if it's a week later and you and you feel perfectly fine. So you're kind of danged if you do and danged if you don't. And you know, the important thing is

A date on it, Mike. When did it happen?

Two days ago?

Two days ago? Listen, both of you. I apologize, John, you fill in for me. You know what's going on. I am right up against it. We'll have about three minutes coming back. Hold on Denverregen dot com. That's who I'm using to lose weight. Five weeks, twenty five pounds a little plus that. Here's the deal. You want to lose weight, go to Denverregen dot com. They have GLP

M HM.

Three oh three seven one three A two five five. Look, I got to go back to John Fuller real quick. Hey, John, So I want you to continue there. Here's the here, here's the issue, and we don't have a lot of time. So let let me have Mike ask you any questions on the personal injury side. Mike, do you have any questions for I just wanted you to hear that because if there is something down the line, it can be

Okay, Yeah, I mean I guess I would want to ask John, what do you think me and my family should do?

Yeah?

I like that question, John, Well, great question. The answer is to give me a call. You've got a lot of issues to work through on this. And not to be coyed, but but you started out by saying that the guy tried to leave the scene, and now you're

But John, honestly, with a hit and run compared to almost anything else or not a hit and run with a rear end like this, I mean, it's going to be pretty obvious. There's damage to the front of one car and to the back of the other, so there is something to go off of.

Yeah, that's the beautiful thing about it. There's a legal presumption of liability. I love it for a rear in collision.

All right, listen, both of you. You hear the music, Mike called John up off air. Make sure he has a number, but three ZHO three five nine seven forty five hundred. That goes for anybody out there that's been hurt in an accident. John fills in for me right here when Tom and I are in here three oh three five nine seven forty five hundred. See you Monday.