The Troubleshooter 12-13-24

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This is the Troubleshooter Show. No Tom Martino, Hey, hey, hey, hey.

Tom Martino here and I welcome you to the show. What's going on with you? Let's make this a fun show. I'm at the mother Ship today. I had to see get my fix of Shannon before the end of the year. Uh, because uh, you just can't. You can't go a whole year without seeing him. Actually I haven't gone a whole year. And then we have guests today, well, we have a guest, but he makes up for two guests. He's our car, our car expert, Kevin Cocking, Uncle Kevin. I call im

To comunity he had at the horse.

I hope he's okay, okay, okay. And then of course we have Deputy Doc and uh Kachina and Kachina Chlory and as I mentioned, Shannon, and we'll see who else is going to show up, maybe d maybe Bo, maybe someone else. But we're here to solve problems. That's what we do every day. Three Mark, Oh, he's I thought he was going to I am not leaving for a couple hours. Oh okay, that's good. Then great. You didn't hear what I said about you?

Then?

Yes, I always hear. I hear everything. Okay, Well I just said that there's not a note here. Actually there there are some note. No no, no, no, no, no notes. That would be too much. Asked, Hey, be happy I got all the inventory done. You're good man. You do a great honest to god, I'm I don't want to patronize you. I mean, I love it. Hey, let's talk to some people now, Gary. He wants to talk about

Yes, sir, am I on now, yes you are sir, Yes, sir. We had an issue on our house. A heater went out. Well, story short. We called one source. They say they're locally, but either way, we heard the guy. When was this It was a December seventh is when it came out on a Saturday. Okay, one person came out. He said he couldn't get the part he said it was the part that he needed. Was they called a I would call this switch pressure switch.

Yeah, okay, he went and he.

Bought it Monday.

Now we're talking about a regular hot air furnace.

This is not a.

Boiler, right, No, that's a regular furnace.

Okay, got it one house.

So he went and he got it and he installed it. And then well, prior to that, he said, there's nothing wrong with the heater. The motor's perfect. Everything's perfect, electrical bubb blah. So I told me, I'll go ahead and install it. He told me at that time and be like four hundred, four hundred, and I got four hundred and fifty four hundred and eighty four dollars.

Did you have him do it? Yeah? God, we did okay.

And he came back upstairs and he said, I he hay to tell you this. I don't want to take your seven hundred dollars from you. I really don't want to. I go what he goes, the motor's dad need me motor? So I said, well, how much is that going to cost? He said, well, I could run a couple of thousand the more told me and my wife put it in.

I guess, well, why would you? Why would you?

Ever?

How old is your furnace?

It's only about eight you's six years older? Thank ten? Maybe maybe ten if that?

Well? Why why? Okay? So he said you had both the blower motor and you needed the pressure switch or did he change his mind about the pressure switch.

No, he still put that in, and then he came back he said, we need a vent then assembly.

Well, what is the ventilator inducer? That's not a fan.

It's kind of like a fan slash. It looks kind of like a car fan. It only weighs out maybe a pounds maybe that there's six folks to take it off in two plug games.

So anyway, okay, we're not talking about the blower motor.

No, No, it's a it's an assembly or ventilator inducer.

Okay, it's for your it's ventilator inducer is a fancy name for a fan in the flu or in the in the intake. Well, listen, that shouldn't cost that much. Just get that. That's a ripoff.

Well, here's the thing, mister Martinez. First of all, I want to thank you. We've been listening for decades. Nobody will listen to me. What it is is when I asked with the old motor, I got this fish.

How much was this total repair?

Now?

Everything?

Three chelsands three thousand three?

Do you have heat?

Thirty two hundreds?

Is it thirty seven to thirty two?

Let me say, I'm trying to find that. Just one of them was two thy seven hundred and ninety one.

I'm not going to do it, okay, that's why. And the other one was four so thirty two? Got it? So now hold on, man, here's what I need to know. Did they fix the problem.

They fixed the problem, and I paid them because I didn't want them to lean me.

Yeah, I know. Okay, So where does the sand right now?

Where?

What are you upset that you paid that much?

Well, here's the problem. The problem gets worse now. I took the old motor down to an established license.

When you say motor, okay, when you say motor, you're talking about a little blower fan, a little tiny fan like is in.

A computer exact Well, it's about a car heater.

Maybe, No, I I know what you mean.

It.

What it does is it pulls fresh air in from that okay.

In fact, so I went down there and they gave me a paper saying there was nothing wrong with the old motor. So then we went to source one and I talked to the gentleman and I told him by the way, I went to Green Sure and I took the two old parts. Once they took off, they gave me. The price for the one is fifty three seventy seven and the price with that other assembly was two hundred and six dollars and two cents.

So total parts are how much.

Let's toget it one was fifty.

Just total bro totals about three fifty three, about three hundred bucks. So well, hold on now for a place to come out and guaranteeing all that. Okay, I would say six hundred for parts. I know you don't like hearing it, and the world doesn't like hearing it, but that's just like, it's six hundred in parts. But how long were they at your house?

That's than an hour they screwed and so.

The total bill was thirty thirty two hundred. We got to call these clowns. We can just have to call them to justify it. Now, Listen, I've always said this before, and I'll say this about our same people. I don't control pricing, okay, and people are expensive, even our own people on referrals dot com. They're good, but that I think when I say expense, they're not cheap, I don't mean overly expensive. Okay, So I don't know if this

Good to me, Miss Martineu. I went to Affordable punt in the heating. They're good lpit here in the Springs and their bit for the total job, same parts replacement and installed it five hundred and fifty seven.

Yeah, but listen, that could be true. But I think one thing's unfair is asking someone else after you've had it done, did you tell them how much you were charged? Yes, they did, Okay, I don't want.

To do that.

I want to call up one of our buddies out there. Let's call Smith Kitchina. We know Mike's a great guy down there, Mike Robinson. Let's call Smith Plumbing, Heating, cooling, electric drains and as Kim to evaluate this for us. I just want to know roughly. I mean, like I said, we can't control pricing. If they got it done and it works, But you're saying there's nothing wrong with the damn motor.

No, I got paperwork on that from the other company being in business for Census seventies. They put it in writing.

Oh they did. Now listen, No, I don't care about cost of parts. Don't don't even bother me about cost of parts. Okay, we'll double the cost of parts. But I don't understand thirty seven hundred or thirty two hundred, especially when the dang thing that would didn't need replacing. So the name of this place is one source Kachina or let's talk to Mike if we can get them on the air, talk and then if we have to go further. I'm going to give this to Deputy Doc

I went in person, me and my son and I spoke to the gentleman and I told him, look, I.

Just need no no, okay, okay, I did ask did you go now here's what I want to know what did they say? I just need to know that.

He offered me one thousand dollars in future tune ups, and I tol him. Why would I want?

Yeah, why would you want? Why would we want you? Your freaking clown, your piece of garbage. I'm getting pissed. If you're telling me the truth, I'm getting pissed. One source in Colorado Spring I'm pissed, all right, thank you very much. On a Friday, on a card day, I'm pissed. And I didn't want to be pissed today. I want to be happy.

But miss Martine, everything I had in hard coffee, there's nothing nice. Everything in hard coffee, but nobody in Springs from town we lived, to the to the disc nobody would listen to me at all. And I tol him, but I got I got taken over three thousand dollars. I'm not even reasonable. Well, come on, give me a price list, but what the parts costing?

The labels?

It doesn't Matt, listen, Gary, let me let me just school you. Because I'm on your side. It's none of your business what they paid for parts. It's none of your business. And it's none of you. What is your business is what did they charge you? And was it reasonable and honest? That's all that matters. Okay, Now when I say reasonable, unfortunately they can overcharge and be expensive. What they can't do is lie to you about a

Can you?

Okay? Thank you. I'm gonna move on then, and I'm going to talk to Chris. He says he has an issue with an ho A. Hello, Chris, what's happening? All right? Hold on, I'll get you right now my phone right there. Okay, there's the button. Okay, Chris, what's going on?

Hey, thanks for taking my call. Yes, sir, we inherited a condo from my wife's dad. He passed away in twenty twenty one.

Oh okay, twenty twenty one, this happened, all right, Yeah, so we took over the payments.

Well I should. We paid it off and we are partner with our with my sister in MW.

Okay, So he left it, he left it to two of you.

Well there's three. We bought him out. It's complicated, but okay.

So now so now your wife and her sister own it.

Yes, that's correct.

Okay.

So now so we started paying you know, the bills, electricity, water.

HOAP was Now who lives in it? By the way, we have rinters in there, okay.

And so we started paying h OAF at two fifty a month, which seemed high for an eleven hundred square foot house.

Yeah, I know, but it's but you know what you said.

It's a condo, you said, though, yes, sir, okay.

So then pass forward to April of this year. They actually it had been having some roof problems and they had a roof claim on one of the units.

There's like twenty units I know, and there's going to be an assessment.

Yeah, so they if they pre star HOA to six fifty a month for a three bedrooms condot.

Yeah, for sure, for sure, it's happening all over the country and especially here in Colorado. In fact, they can do it. They can do it one of two ways. If if they're if they have a roof claim and they went short in the coffers and they want to build them up, then they would increase the dues. If they're short in the coffers literally short, then they can sometimes do an assessment, which means a one time payment from each homeowner.

And that's what they're actually considering doing. So not only did they increase our hoah four hundred months, but now they're asking for an approval for an unknown amount for a loan. We don't know what that number is.

Well, and like we're confused, Chris, can I explain something to you? And this is the mindset I find confusing. And I'm not criticizing you, but I want to give you a dose of reality and I'll make you smarter. I promise you. You're talking about the hoas if it's an entity other than yourself you are, or your your wife and her sister. They are part of the ha. Okay ha might have a management company and of course short of crooked ha people or a management company which about

I don't know who to be mad at because because I feel like there's something going on with insurance. We had insurance, they're roof claim. We had a roof claim and they won't pay it.

Let me put it, Let me put it into perspective. Let me put it into perspective. I'll tell you who to be mad at. No One, No one in Colorado. In Colorado right now, you have to be insane to own a condo or a town home right now. It's the worst time in history to own anything like that

Paying it anyways, like we're we're the insurance won't cover us, so we are liable for the roof because no one will cover us.

Well, there, that's another issue. If the insurance isn't paying, you have to ask why why isn't the insurance pay I agree, I mean why? I mean you guys could hire a public adjuster and make the insurance pay if it's due what reason I see. I don't understand this. You guys had hail damage and the insurance company said we're not going to cover it.

I don't even think it was pail damage. It's it's just deteriorating.

And well, okay, guess what insurance doesn't. Insurance is not a warranty. Sure insurance only covers Listen carefully, a casualty event that's a plane crashing into it, or a weather related incident that or a satellite crashing into it. It is not deterioration. The worst thing that can happen to a condo project is deterioration. Wait until the parking lot

Hey, I have a question.

Can he call up the president of the HA and say, just on a friendly bay, say hey, look what's going on, where's the money coming from? And see if you can get some answers that way.

Well, anybody can try, But I mean, yeah, if I'm president of the HUA, I don't want to take phone calls from two hundred owners. Owners. You go to a meeting and or you make a formal request. The bylaws set out exactly how to see the books. The bylaws set out exactly what your rights are. Now again, I want everyone who has an HOA excuse me and a condo and a townhome to listen. I am not giving them an excuse to lie and cheat. If that's happening,

Garrett?

Good? We have Garrett at eight eight eight heating dot com. Love Garrett. Hey, Garrett, how you doing man?

Hey, Tomy Martinez doing good?

Hey? We had And again I don't control pricing. I think fair prices, good prices, even expensive at times. Look, I don't care about pricing so much. I just want to give this guy a gauge. It was another company unrelated to you guys, and that he had a couple things done. A pressure switch which I don't know what that is, but it's a pressure switch that regulates when to turn on and off the the exhaust airfan inducer.

Yeah, yeah, that's just a vacuum switch.

Okay, so ye had the vacuum switch changed, and he had the exhaust airfan inducer, that little fan, not the big blower motor. But okay, he had them replaced. Oh yeah, okay, So what would be now? I don't want to go I just want to find out that. By the way, as it turned out, the supply house or or excuse me, another vendor told them there was nothing wrong with that motor at all. But that's neither here nor there, not for you. But can you explain what would it cost

Well, there's a there's a lot of factors into that. There's high efficiency, standard efficiency, you know, modulating motors all the way down to a single stage markers.

So there's a lot of wait, wait, so that would change That would change the inducer, I mean that fan.

Yeah, that would change price substantially.

Okay. I want to ask Gary. Let's ask Gary, Gary, what kind of furnace. What kind of furnace are we talking about?

They're talking about a good one, I guess.

And is it a high efficiency or regular. Do you know how old is? It's about eight years old?

Okay? Do you know if it's a high efficiency furnace or a standard just regular? Just a regular, not a high efficiency, No, just a regular one. Okay. Yeah, you know the company pricing is all all the time and it really just depends on it really does depend on the company. But you know, what you have paid for that is down in the Colorad Springs market may be fair, but I would say that our pricing is definitely for

Okay. In the Denver market, what would be would you think an average price for that vacuum switch?

Average?

And I would say vacuum switches fans and if they're doing all the checks and balances to make sure the system's safe after that instead of just you want to be in a park swapper. You always want to give

But so okay, okay, and see and thank you.

Gary.

I knew you would be us, be straight with us in general. And he's a great guy. And of course, don't forget they do that deep clean for forty five bucks and they have the best prices on high efficiency units. By the way, everyone should go high efficiency to these days. Now, Gary, here's the thing. Not only were you charged double of what the Denver market is, not that that's against the law, but you didn't even need the motor. So we're gonna give this I was gonna give it to Deputy Doc.

Okay, all right, that's so anything I can do to play it, you'll.

Be hearing from him, Deputy Bow. I'm Tom Martine three zero three seven to one three talk seven one three eight two five five Frank durandereal Estateman dot com. We'll tell you what that house can sell for without going through a whole listing, no obligation. You're wondering what the hell's going on? Is my house gonna sell for a lot? Am I gonna make a lot of money? A little money? He'll just do it all. A complete analysis, free of charge, complimentary.

I can.

I could explain it to everyone, but I'm not going to go ahead, Mike. What's happening, man.

Well, we we rented a little mini van in order to take some house guests around showing the state a little bit. And on the way back from the trip, we saw we had a crack in the windshield. We had paid for the rental with a credit card which has the the collision damage waiver, and in other words.

They will they will pay up to the collision for up to the before you on the rental. Right, what card do you have? Capital one or which one?

It's a Fidelity Visa.

Card and it does have rental car coverage, is what you're saying it does.

Okay, it's not as the primary coverage since we are our own automobile policy, right, the card will pay anything that the automobile policy doesn't cover.

I don't even understand that part of it because I felt like that makes no sense. Yeah, none at all, because if you have an automobile policy, if you do the waiver, you shouldn't have anyway, it makes no sense. Keep going with your story.

Okay, Well, I just need your advice. Yes, we haven't. We don't need to return the thing until Saturday. And well I haven't contacted either the rental car company or my automobile insurance company. Now what would be your advice should I go ahead?

What was the name of that credit card? I want to hear that again.

Well, it's the Fidelity, which is that, you know, investment company, Fidelity Visa?

What is it?

It's a visa card?

Yeah, okay, yeah, Now listen, I need to know if you have glass coverage on your car. You are your primary insurance.

Yes, we have a full glass coverage on our truck.

Yes, okay, and that's the one that you Uh okay, So that should cover you on the rental, is the answer I.

Would think, So, well it does.

Yeah, if you have that coverage, it'll cover you. I can get Compass on, but they'll tell us the same thing.

Mm hm.

So you you call your insurance company and here's what they usually want to do. Because I went through the same exact thing, the same exact thing, a rental, I have zero deductible glass coverage. Brian Burns a Compass insurance group where you call for your insurance check up three three nine nine six, nine thousand. I called him and I said, Brian, what do I do? He says, Well, with another person's car, it's different than you going to

You know, he's got that coverage on that credit card, man, So just call I got the eight hundred number here, call up the credit card claims and they're going to cover it.

I mean, if you want to go through your glass coverage, fine, yeah. I want to ask you something, though, Mark, when you have both, can the rental car, can the credit card say we only back you up beyond your own insurance? Or in other words, can you choose which one you want to use?

Yeah?

Of course in this circumstance, because he used that credit card, he's covered up to seventy five thousand dollars for damage to the vehicle in theft.

It doesn't have anything to do with liability, of course. Okay, so maybe you do that man.

Yeah, that whole set you just somehow you read something incorrectly. It's not a secondary coverage, it's it's primary when it comes to damage to the vehicle.

Hey, Mark, what is uh what if premiums go up if he just makes a uh windshield claim?

Of course not No, they shouldn't. All they shouldn't. But those are not chargeable.

But hold on, like Safeco who I have. It's only a certain amount of windshields per year, so it could affect.

Him down the road if one of his own cars needs one. You have a certain number of windshields a year, right, I guarantee you do too, tyw, I know.

No, he's just better off calling up visa.

Well, yeah, because that's what the card's for. But you you reserved and paid for it with that.

Visa, right I did? Yeah, so you're covered with them. Man, here's the number.

It's one eight hundred five four six ninety eight oh six eight hundred and five four six ninety eight oh six. And that's where you make a claim for the fidelity visa coverage.

Okay, that's that's not what my literature says. But you may be seeing something new.

What what does your literature say?

Well, I don't want to waste your time, but well.

Just in your in general, what does it say.

It says that the coverage that the card provides if I have my own insurance. Then the card is only secondary to cover something like the if you.

Buy I see what he's saying.

That's only if you buy the rental cars coverage of insurance, which you did it right?

No he didn't, he tell me.

Way forget Just call that number. They'll handle it. Bro Thank you, Mark, and thank you for calling.

Let us know, Mike if you need anything else. I'm Tom Martino. Hey, we got on from Kevin here. We've taken car calls and all of your problems, questions and complaints coming up. I'm the troubleshooter show go with a sure thing Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're content. Time for an

Ripped news need so you don't have come running just as as we can. Shooter's gonna help come.

This is the Troubleshooter Show. Now, Tom Martino, Hello.

Tom Martino here, solving problems, answering questions, taking complaints, Marks on remote and then we have Deputy Dog here, we have Uncle Kevin Sheridan auto tech. Uncle Kevin. Somebody wants to know how often do they have to do their flushing of a coolant system?

Typically every two years? Okay, depending on us and everything, but yeah, two years is standard.

Okay, two years is standard for that. And uh what about when just maintaining there's nothing else to do? You just keep the level?

Right?

Yeah? Okay, yeah, so they're good long life any freezes, but yeah, two years, three years at the most.

All right, three all three seven one three talk seven one three eight two five five Back to the phones. Darryl has a question on a loan for his property or for a property. Hey, hey, Daryl, what's going on?

Oh?

Cut, shut up, Mark, I'm gonna Darryl, what's that I'm doing better than Joe Biden? What's going on with you? Bro?

Well, that's uh, that's okay, what's happening?

Okay?

So I think it's called a bridge loan, but.

It's a bridge loan. Is a bridge loan is when you're you own a home, you're selling and you're buying a new one and you need something in between.

Yeah, so kind of kind of like that. So I got a piece of property that under contact that closes in March.

When you say a piece of property, you're talking about land.

Yeah, okay, And and what what I'm what I'm looking.

For is is to get a loan against the property before it closes and then pay it off at closing.

Wait wait, wait, wait, why why do you need it before closing? Usually you pay at closing.

No, no, no, no, I just I just need some money between now and closing.

I understand that. I'm just asking not to be nosy, But for the reason, what do you need the money for before closing?

Oh okay, I see what you're saying. Yeah, just for business expenses.

Okay. It has nothing to do with the land.

No, no, And the land is pretty and clear.

Okay, then why did you even mention it? In other words, I was just confused. What you need is a loan period.

Yeah, like the line of credit, yeah, or something like that, And.

It has nothing to do with the land. You just need a loan.

Well, but the reason why I brought the land up is because that would be I mean, I don't, I don't you know. Obviously that would be the collateral, right.

Not if you don't own it. It would only be collateral when you own it.

I own it.

You said you close in March. Wait? Wait, are you buying or selling this property?

Selling?

Now? I understand. I'm so sorry, bro, I'm so sorry. Now, so you're selling. I just assume you're buying it. So you are selling your land. You have a contract on it, and you will get paid in March, and you need something to hold you over. I get it. Now. How sure is that closing?

What do you mean?

Well, how sure is the closing? If I wanted to loan your money?

You said, yeah, it's it's it's it's like anything, right, It's not one hundred percent?

Okay, all right?

And what are the terms? When you close it? You're going to get cash cash? And how much are you selling it for?

Ten million?

What for ten million? What the hell kind of land do you have? Well?

You know what land is, Tom, well, I.

Do, but to be ten million, I'm just curious what? What where is where.

You've done it, You've been there, You've done it.

Yes, I have both the good and the bad and the ugly. But I want to ask you seriously, where is it? No no falling around?

Where is it Well County?

It's in well County, Well County. I don't think all of Weald Counties worth ten million? But okay, what kind of was waiting for that? Is it commercial? Is it residential?

What is it residential?

How much? How many acres?

Seventy?

Okay? And who's buying it? Developer? Okay? All right? And so did you get any earnest money? I'm trying. Here's why I'm asking, because the strength of that is going to be the strength of you getting alone. But you're saying, you're saying that even if you don't close, the land is your collateral. So would you allow someone right now then to put a first deed of trust on that land?

Well, that's probably what it's going to take, right.

I think it's going to take it. Yeah, But when you said line of credit and stuff, I thought you were talking unsecured. But okay, so you have two hundred and seventy acres and you truly okay, So two hundred and seventy acres. And what I want to know is this, how much do you have to borrow.

A million?

So with two? Now, that to me sounds like an o brainer because, first of all, I doubt, I doubt, well, I don't know. I don't know in Well County, if it was prime residential land you're talking you're talking a value of thirty seven thousand per lot. I'm not sure or per excuse me, per acre. I'm not sure it's worth that. Maybe it is. I don't know. I don't know anything about Well County. But what But the other thing you're talking makes more sense. You're looking for a

Origination see I want it? Yeah?

And so what you know? And then and like I said, I've never done this before. But basically, then when at closing, look, then I investor.

All kinds of things, including loans. And what Mark was talking about when he said ten percent origination fee might be a little high, but people are gonna want points up front. It's not high right now, there's no way for something like that. And for land and points they're gonna want at least I think sick. They won't go beyond sixty percent loan to value. So do you have an appraisal of the two seventy.

I don't have.

I don't have an appraisal. No, but I'm assuming the developer did or he wouldn't offer that.

Well, that's not true at all, but sometimes they do it because they have a hunch. I want to ask you something. Do you have adjacent property?

Yes?

Okay? And I mean adjacent property you don't own.

There's adjacent property I don't own, and there's adjacent property that I do own.

Now, the adjacent how did you acquire all this land out of curiosity? Were you a farmer or what?

Yes?

Okay, and you're you're selling the farm one of them, okay, and then you know that.

I think the bottom line, though, is if the collateral's there, whether it's his home, residence, the land all combined, it's gonna it's there.

I mean it's a ten percent deal, ten percent interest.

You're saying no, I'm saying a ten percent origination and then like closing ninety days or.

Else ten percent origination. Say you're saying, you're saying one hundred thousand.

Yeah, I'm not sure of that. I'm not sure. I'm not disputing it. I'm saying I'm not sure because like, let's get Brent Ivanson or someone on. Okay, but he doesn't do he doesn't know private loans, I don't think, but we can ask him. You're right. And here's the thing, Darryl, I have done. I have literally done private loans. In fact, Mark and I have done private loans. So Mark, we didn't charge ten percent, did we?

I think in a case like this, once again, the biggest thing is if the.

Collateral is there for.

Me to loan that money to him, how long would you seriously need it?

Man?

When when is it a guaranteed payback? But to ask you can't ask for a ninety day?

Well, my note would be note would be called in whatever time. Tom, I mean, I'm not going to sit on it for ten years.

No, but if you get listen, man, if you get ten points, if you get ten points and you get a decent interest rate, it would be hoofy to have it out there for how long how long would it come back?

In March?

So, I mean he's talking four or five months, So I would stick with what I said it would be. It would be called do at that point. And you know, if something happens and we talked, that's fine, but the paperwork's not going to say that. But I would want ten percent origination and I wouldn't charge you any interest for the five months.

Oh, I would get that, just the origination. That's different. That's a whole different ball game. That's way fairer. So you're talking from basically a flat fee loan for three months?

Is why can't we use these other farmer's collective months?

The loan five months? I'm sorry, Tom.

Yeah, but that's I mean, you're talking right, I mean you're talking.

But Darryl, why can't you use your other farm as collateral?

For you have the other farm land paid?

Yeah?

Okay, well can't that well done?

And you have I'm telling you, Brent can give us info on this. I know he doesn't do this kind of stuff through ideal we get.

Does do this stuff, We'll get him on Mark. I also have a ton of investors that invest with me, and that's why I'm asking this question. I mean, I have all kinds of involved. How about you know another good one might be Barry I'm not sure. Actually he doesn't. I don't know if he does private stuff like this. But here's what we're gonna do. We're gonna ask Brent Ivanson. Let's get him on for my idea.

I'm just curious what other people, not whether they'll do it or not, but what is the going rate or something like this?

That's right, Darryl. If you truly have value, truly have value, there's gonna be no problem getting that money.

Yeah, I don't.

I mean, you're you know, talking ten percent. I just I mean, I guess that's what really I was fishing for more than anything.

Well, I don't know it's he percent, Daryl. I don't know what it's going to cost you. The bottom line is, I cannot tell you what an investor will expect for for one million dollars for what really turns out to be a six month loan. You're looking for a six month loan of one million dollars, isn't that it in a nutshell?

Yeah?

Okay, so let's figure it out. Hold on, we'll ask some people who do loans I'll ask my finance people at Waveight Wealth Management, I'll ask him what, because we have funds that do stuff like that, but certainly not high risk, and it's land. Is Land is high risk for a few reasons because there, while there is value there, it also has to be purchased by someone who can extract the value and then some in other words, there

You know, we don't see many of them on just Land. Normally, when we're dealing in that space, there's a dwelling attached to it, they're going to appraise the dwelling and they'll get pretty aggressive on the loan to value, you know, when we're dealing with the dwelling. So my guess would be, if you're only looking at ten percent of the appraised value or you know, the deal, let's call it, my guests would be you could go to a private investor and probably get that done. You might even be able

You know, that is a good question, Darryl. Have you tried a bank?

Well, I haven't even It was just something that I'm just.

Starting to No.

I know you're just exploring this right now, Darrel, Yeah, yeah, Darrel, Right, what about this? What about this? Brent asked something and that is one tenth of the deal, and or you know, it's ten percent of the deal and all of that and you need it for about six months and so that all sounds and looks good where a lender shouldn't

Now we've had we've had numerous deals where again this is on just a home, not a working farm, not a bunch of acreage where they'll go to, you know, eighty five and ninety percent on these deals. And again, the way to think about this stuff, Tom, is these private equity guys, they want their money out for a

What do you think, What do you think the points would be. Let's let's just talk points. What do you think they would be or would it be just interest?

No, it would be interesting points. You know, it varies from deal to deal. You know, we've got a handful of guys that we use, and you know, it all depends on what their appetite is.

Brent, I threw out there. Tell me what you think of this? Brent, I threw out there. Ten percent origination, six months deal, no interest.

Yeah, they're gonna charge They're not gonna charge you ten percent origination. They'll probably charge you three maybe fourth. Then they're gonna want an interest right on top of that. That's right, all the money's out as well.

Yeah, so so what would that interest be? Do you think, just from what you're hearing.

Typically ten to eleven percent?

Okay, so I mean my deal's better. Yeah, yeah, that would be.

You're right.

I agree your deal is better.

But but Brent, I also said this with vacant land. You have to have a special buyer if you want to get a million dollars back on two hundred and seventy acres, even though it's worth way more, it's only worth way more after development. I mean not not after development, but if you have the capacity to develop, and that's a rare buyer, and and really that it's not as locked as you might think it is. But anyway, I appreciate your time. That's Brent Ivanson, Ideal Home Loans dot

Yeah, so so there's the kind So here's my question. Yes, knowing, yeah, not knowing anything. So does the does the contract mean anything.

Yes, Yes, it does. Yes, it does. It means that they're going to be paid back if it's a solid contract. It absolutely does. Now, did you say you had earnest money on that contract?

Yes? I got, Yes I did. I had.

I had non refundable earnest money upfront that has already went in and out of escrow and it was non refundable.

And how much was that? I just want to know. That'll tell us how serious the buyer is. Five hundred thousand man, Darryl, This sounds like a solid deal to me. It does. If you have somebody who put up five hundred grand that was yours to keep there, they're gonna close. They're gonna close all that.

That's the reason why I did it, Tom, because I said, I'm not gonna I'm not going to put this thing out for because it's a year that it started out. That's what it was from start to finishes a year, and I said, I'm not gonna I'm not going to do this without hard money.

That I know that.

You're serious, Darryl, Daryl, you're a smart man here. I want to ask something else that'll tell you their seriousness to close. Because I have walked away from hard money before because I did some due diligence and it was the wiser move than to move forward. Now, I didn't put up five hundred grand, but I have walked away from two hundred before on a big project because of the due diligence. So my next question is this, what do dill legends did they conduct?

Well, they've they've done quite a bit already.

Have they been to the county. Have they been to the county with a put?

Well, actually this is this is in the city.

Limits, oh, in Greeley.

In Greeley, Okay, so they've already went to They've already went through planning and zoning and the process.

Darryl, leave your number with Leave your number with Kachina. You're a real This is a real deal in my opinion. I mean just what I'm hearing. I'll look into it, Okay, Darryl, I'll look into it.

I would I also appreciate it.

I would also advise this and listen carefully. I think you should try first. Conventional means it'll be cheaper for you. Try that.

Well, Like I said, I you know, marks ten percent. He'd have to come work on the farm for free for six months.

Yeah, no, no, no, no. You know what, when you think about what he was saying, he's talking about one hundred grand. Okay, you can just break that down pretty easily. One hundred grand divided by six right, and that's what you're talking about is sixteen grand and sixteen almost seventeen grand a month. Okay, so you have to just amortize that. See what it is. That is a little high.

And I hate to tell it to both of you. I don't think it's high right now.

Okay, well, did you do that?

Hold on, hold on?

No no, no, no, no, no, no no. Did you do the percentage on it? I haven't done the percentage yet. If you take a million dollars and you take sixteen thousand a month amortized, be twenty percent. Yeah, but you're only talking six months, right, Yeah, that's why it would be twenty percent. Anyway, here's the deal. I think that's highway robbery in my opinion, Daryn.

If you're asking, well, I I that's why I said he's.

Gonna have I sound we sound like this. We sound like the shark tank. Now where Mark and I are arguing over the deal, I'll give you this and I'll give you this and I'll give you a BackRub. Hey, Darryl, listen, man, seriously leave your information and uh but I implore you to explore local conventional banks. Okay, I'm Tom Martine. We have more coming right up on the Troubleshooter Show. Go with a sure thing Denver's best roofer Excel Roofing dot com.

Yeah? This was last Wednesday. Mar Major was the host. Okay, so this one's not turning out good at all. Oh, k yeah, it's bad. Kenny took his twenty twelve day in. He had battery issues, so they replaced the harness wiring harness, charged him a thousand dollars, took the vehicle out, drove it and only drove like four or five miles and the battery totally drained.

It's got hybrid, tom, so you understand what we're talking about.

Okay, So twelve Monday hybrid.

Okay, okay, so go ahead.

So he took the car back and then they said he needed a belt tensioner kit. That was eleven hundred dollars. He gave me the authorization to do that. So during all of this, one of the technics at this dealership told Kenny, hey, we think he it's of the text opinion that it's the battery. The battery losses l and that's what I tend to say.

What was the original job again, did you say it was only it was only holding ten percent charge or no, that's not true. Here's what would happen.

The battery would charge up, but it would be completely dead within ten miles.

It was due to a charging issue, okay, and then that's when they started removing and replacing. So what happened what ended up happening.

Now the dealership has told him that there's a noise in the transmission and in order to make the vehicle light, they want to replace the transmission. Kenny says, the transmission has nothing to do with it. Your text said, it's a battery issue. I have a lifetime work on a battery. I want you guys to replace the battle.

How much did he spend up to this point twenty two hundred and still he still had the problem.

The car is still at the shop. They have chomp und. They will not work, they will not look at the battery issue and they're not going to do anything till he agrees to replace the battery.

So Tom, wait wait wait, you mean agree to replace the transmission.

I'm sorry to transmission.

Yes, sorry, Yeah, but they took twenty five hundred bucks before they did the transmia.

Now here's what I want to know. Is there a way we can just have that independently evaluated by another dealer.

Absolutely, that's a great, that's a great.

Yeah, but he's going to be he's when he picks it up. I assume he's got to pay whatever he owes there now.

Yeah, but I don't think we'll have a problem getting it back if it turns out they were full of crap. Oh look who we're dealing with. Well, small claims call Mark for twenty two hundred. I think that's true. I think I think he'd win if we can get it to a good place, and we know some good Hyundai places like Donald Hunday.

Yeah. I I called the service manager three times, and on the fourth time, I said, look, we're gonna go. I'm gonna have that Kenny go to the dealer board.

If you can, I can. I just tell you this, bro, Let me just tell you something. First of all, the dealer. Board's dealing only with They don't deal with service. They deal only in sales. But let me tell you about Schamp. They suck. Schamp is a terrible organization. Now, Schamp used to be a great organization. That's what's said about it. The kid took it over, no no, when the mom owned it Lisa. Actually the dad had it originally Ralph. Now then it went to Lisa, and then Lisa I think,

All right, Well, the caller doesn't want to really pay to pay the twenty two hundred tom because he feels that this aireen harness and belt tensioner didn't didn't solve the problem. It's still the battery just trained out.

Are they looking? Would they let him go and get it checked?

Probably not now now without paying the bill. I talked to the Pete Rash that he's this service manager. I called it on a back door number. He picked up the phone.

He's very rude to me.

He says, I'm not talking to you till we talked to our corporate attorneys back east, and I go.

Oh wait, wait, wait, wait, wait wait wait, wait, wait, wait back you so wait, maybe Shamp's out of there too, now, is that the sense you got? They don't eat Shomps night him.

I mean he had he had to go back east to talk to a corporate attorney and said, we don't need to talk to an attorney. Let's just help your customer that has had the car in there for several weeks and address the battery issue. And he just basically hung up on me once I told him who I was.

Okay, it's it's I have a feeling that this is not I mean, does Shamps still own Shomp? Doesn't do anybody? Does anybody know? I actually don't know. We have to figure this out.

I have a feeling he don't. Their customer service sucks.

Well it again, that's hard to say because it always sucked. I mean after the sun took over. So it's either sucking more or sucking less. I don't know. This is terrible the message here though, for everyone avoids Shomp. They suck. That's all I can say. I mean, what else can we do?

But I mean I guess here he'll have to try and maybe pay the bill to get the car. Do the car.

Yeah, he can always go back and try to get some kind of resolution if it turns out they were full of horse crap? Do you think they were full of horse crap?

What these two repairs?

Yeah?

Yeah, they It didn't solve the problem.

Yeah, but sometimes just so you know, sometimes it's they need more than one thing, right keV.

Well, yeah, but why weren't they worried about the transmission noise before they charge them twenty two hundred bucks? They're worried about it now that they won't warranty his battery, but they certainly didn't bring it up before they turn.

Ye bo, They're totally unreasonable, right, yeah.

Right, they want to replace the transmission and what does that have to do with the flipping battery? I get it, And they won't address the battery.

He needs to get it out of it.

I gotta take this break though. Uh. Three oh three seven one three eight two five five. Compass Insurance Group into a free insurance check up to make sure you're not paying too much, you're not under insured or maybe even over insured. It's all free and complementary due to Compass and the show three oh three nine nine six nine thousand. The Insurance Help Center dot com go with a sure thing Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're content. Time for

He gonna have to pay the bill and get it moved.

And pays by credit card, can contest it as well. Andrew's back. Andrew, you have hot air. You have hot air blowing out of the dry side on your f one fifty.

Yeah, fifty.

I can only get heats on the driver's side right now.

Kevin, you say this, I think you take one of these every week. About blend the blending mote doors. You know, there's so many different actuators and doors inside there, the direct air different places.

The fact that you're getting hot air somewhere means the heater course working.

Yep, yep, yeah, you're just losing the only only one eater?

Is it vacuum operated?

Are those electric?

Electric?

Or electric? Little actuators sit on top of the doors. The door has like a stem on it, and the little motor will turn the door open or closed or halfway and so forth. So probably it's an actuator of the time.

So I've got the floor shifter?

Is that?

Am I just going to have to tear everything apart.

To get to it? You know, I've got to look at a diagram because there's so many different ones. Some you can actually we call it gumby. I got one guy's got real skinny flexible arms. He gets up in there. Uh so you can. Some you can get without pulling the parts. Something You got to pull the whole dash out.

Oh no, yep, are you doing it yourself? Are you doing it yourself?

Andrew it depends on I mean, I'll bring it into him and have them.

Look out up on YouTube. You know, they'll give you some general ideas and.

You can give me a general idea from what to what.

Well, I don't know. I mean it could be one hundred bucks to you know, plus the actu waiter upwards to eight to twelve hundred bucks. That's a bit huge spread.

Because of the parts.

No, because one one you can get to like through the glove box. You take a leg glove box, That's what I'm asking. So another the next one though you have to pull the entire dash out.

So if you can get to it, it's a few hundred. If you can't, it's.

Been twelve to fifteen hundred bucks. Yeah, because of the labor. Yep, yeah, yep, here's your range, bro, I hope, geez. But you can find out with a vein number or something.

Well, yeah, we can get a look at it.

You have him take a look at it. Won't cost you anything. On Tom Martino three oh three seven one three Talks seven one three eight two five five. We got another two hours ago on the Troubleshooter Show, Solving problems, answering questions, taking blanks. Go with a sure thing Denver's Best roofer Excel Roofing dot com. You don't pay a

Ripped news needs so you don't have run as can Shooter's gonna help.

Come.

This is the Troubleshooter Show. No Tom Martinez.

Hello, I'm Martino here, solving problems, answer questions, taking complaints. Mark's on remote. And then we have Deputy Dog here. We have Uncle Kevin Sheridan Auto tech Uncle Kevin. Somebody wants to know how often do they have to do their flushing of a coolant system?

Typically every two years? Okay, depending on you, sence and everything, but yeah, two years is standard.

Okay, two years is standard for that? And uh what about when just maintaining there's nothing else to do you just keep the level right?

Yeah? Okay, Yeah, so they're good long life any freezes, but yeah, two years, three years at the most.

All right, three all three seven one three talk seven one three eight two five five. Back to the phones. Darryl has a question on a loan for his property or for a property. Hey, hey, Daryl, what's going on?

Oh?

Cut, shut up, Mark, I'm gonna Darryl. What's that I'm doing better than Joe Biden? What's going on with you?

Bro?

Well, that's uh, that's okay, what's happening?

Okay?

So I think it's called a bridge loan, but it's a bridge loan.

Is a bridge loan is when you're you own a home, you're selling and you're buying a new one and you need something in between.

Yeah, so kind of kind of like that. So I got a piece of property that's under contact that closes in March.

When you say a piece of property, you're talking about land.

Yeah, okay, And and what what I'm what I'm looking.

For is is to get a loan against the property before it closes, and then pay it off at closing.

Wait wait, wait, wait, why why do you need it before closing? Usually you pay at closing.

No, no, no, no, I just I just need some money between now and closing.

I understand that. I'm just asking not to be nosy. But for the reason, what do you need the money for before closing?

Oh okay, I see what you're saying. Yeah, just for business expenses.

Okay, it has nothing to do with the land.

No. No, And the land is pretty and clear.

Okay, then why did you even mention it? In other words, I was just confused. What you need is a loan period.

Yeah, like the line of credit, yeah, or something like that.

And it has nothing to do with the land. You just need a loan.

Well, But the reason why I brought the land up is because that would be I mean, I don't I don't you know. Obviously that would be the collateral, right.

Not if you don't own it. It would only be collateral when you own it.

I own it.

You said you close in March. Wait, wait, are you buying or selling this property?

Selling?

Now?

I understand. I'm so sorry, bro, I'm so sorry. Now, so you're sell it. I just assume you're buying it. So you are selling your land. You have a contract on it, and you will get paid in March and you need something to hold you over. I get it. Now. How sure is that closing?

What do you mean?

Well?

How sure is the closing?

If I wanted to loan your money, you said, yeah, it's it's it's.

It's like anything, right, It's not one hundred percent?

Okay?

All right?

And what are the terms? When you close it? You're gonna get cash?

Cash?

And how much you selling it for?

Ten million?

What for ten million? What the hell kind of land do you have?

Well?

You know what land is, Tom, Well, I.

Do, but to be ten million, I'm just curious what what? Where is it?

Where you've done it?

You've been there, you've done it.

Yes, I have both the good and the bad and the ugly. But I want to ask you seriously, where is no no fooling around?

Where is it Well County?

It's in well County, Well County. I don't think all of wald counties worth ten million? But okay, what kind of was waiting for that? Is it commercial? Is it residential?

What is it presidential?

How much? How many acres?

Two and seventy?

Okay? And who's buying it?

Developer?

Okay? All right? And so did you get any earnest money. I'm trying. Here's why I'm asking, because the strength of that is going to be the strength of you getting a loan. But you're saying, you're saying that even if you don't close, the land is your collateral. So would you allow someone right now then to put a first deed of trust on that land?

Well, that's probably what it's going to take, right.

I think it's going to take it. Yeah, But when you said line of credit and stuff, I thought you were talking unsecured. But okay, so you have two hundred and seventy acres and you truly okay, So two hundred and seventy acres, And what I want to know is this, how much do you have to borrow.

A million?

So with two Now, that to me sounds like an o brainer because, first of all, I doubt, I doubt, well, I don't know. I don't know in Welld County, if it was prime residential land, you're talking you're talking a value of thirty seven thousand per lot. I'm not sure or per excuse me, per acre. I'm not sure it's worth that. Maybe it is, I don't know. I don't know anything about Weld County. But what But the other thing you're talking makes more sense. You're looking for a

Origination see I want it? Yeah?

And so what you know? And then and like I said, I've never done this before. But basically, then when at closing look.

Then I inator all kinds of things, including loans and what Mark was talking about when he said ten percent origination fee might be a little high, but people are gonna want points up front. It's not high right now, there's no way for something like that. And for land and points, they're gonna want at least I think sixty. They won't go beyond sixty percent loan to value. So do you have an appraisal of the two seventy.

I don't have.

I don't have an appraisal. No, but I'm assuming the developer did or he wouldn't offer that.

Well, that's not true at all, but sometimes they do it because they have a hunch. I want to ask you something. Do you have adjacent property? Yes? Okay, And I mean adjacent property you don't own.

There's adjacent property I don't own, and there's adjacent property that I do own.

You, Jason, how did you acquire all this land out of curiosity? Were you a farmer or what?

Yes?

Okay, and you're you're selling the farm one of them, okay, and then you know that.

And I think the bottom line, though, is if the collateral's there, whether it's his home, residence, the land all combined, it's gonna it's there.

I mean it's a ten percent deal, ten percent interest.

You're saying, No, I'm saying a ten percent origination and then like closing ninety days or.

Else ten percent origination. Say you're saying, you're saying one hundred thousand.

Yeah, I'm not sure of that. I'm not sure. I'm not I'm not disputing it. I'm saying I'm not sure because like, let's get Brent Ivanson or someone on. Okay, but he doesn't do he doesn't know private loans, I don't think, but we can ask him. You're right. And here's the thing, Darryl, I have done. I have literally done private loans. In fact, Mark and I have done private loans. So Mark, we didn't charge ten percent, did we?

I think in a case like this, once again, the biggest thing is if the collateral is there for me to loan that money to him, how long would you seriously need it?

Man? When when is it a guaranteed payback? But to ask you can't ask for a ninety day.

Well, my note would be my note would be called in whatever time, Tom. I mean, I'm not going to sit on it for ten years.

No, but if you get listen, man, if you get ten points, If you get ten points and you get a decent interest rate, it would be hoofy to have it out there for how long? How long would it come back?

In March?

So, I mean he's talking four or five months, So I would stick with what I said it would be. It would be called do it that point, and you know, if something happens and we talked, that's fine, But the paperwork's not going to say that. But I would want ten percent origination, and I wouldn't charge you any interest for the five months I would get that.

Just the origination. That's different. That's a whole different ball game. That's way fairer. So you're talking from basically a flat fee loan for three months is why can't you.

Use his other farmer's collabse the loan five months?

I'm sorry, Tom, Yeah, but that's I mean, you're talking ten percent, right, I mean you're talking ten percent.

But Darryl, why can't you use your other farm as collateral for me?

You have the other farm land paid?

Yeah?

Okay, well can't that be well done?

And you have I'm telling you, Brent can give us info on this. I know he doesn't do this kind of stuff through ideal. Get me does do this stuff.

We'll get him on. Mark. I also have a ton of investors that invest with me, and that's why I'm asking this question.

I mean, I have all kinds of involved. How about you know another good one might be Barry. I'm not sure actually he I don't know if he does private stuff like this. But here's what we're gonna do. We're gonna ask Brent Ivinson. Let's get him on for my idea. I'm just curious what other people, not whether they'll do it or not, but what is the going rate or something like this?

That's right, Darryl, if you truly have value, truly have value, there's going to be no problem getting that money.

Yeah, I don't.

I mean, you're you know, you're talking ten percent. I just I mean, I guess that's what really I was fishing for more than anything.

Well, I don't know it's ten percent, Daryl, I don't know what it's going to cost you. The bottom line is I cannot tell you what an investor will expect for one million dollars for what really turns out to be a six month loan. You're looking for a six month loan of one million dollars, isn't that it in a nutshell?

Yeah?

Okay, so let's figure it out. Hold on, We'll ask some people who do loans. I'll ask my finance people at Wave eight Wealth Management. I'll ask him what, because we have funds that do stuff like that, but certainly not high risk. And it's land. Is Land is high risk for a few reasons because there, while there is value there, it also has to be purchased by someone who can extract the value and then some in other words,

You know, we don't see many of them on just land.

Normally, when we're dealing in that space, there's a dwelling attached to it.

They're going to appraise the.

Dwelling and they'll get pretty aggressive on the loan to value, you know, when we're dealing with the dwelling. So my guess would be, if you're only looking at ten percent of the appraised value or you know, the deal let's call it, my guess would be you could go to a private investor and probably get that done. You might even be able to go to a local bank up there that.

Would happen happening you know, you know that is a good question, Darryl. Have you tried a bank?

Well, I haven't even It was just something that I'm just.

Starting to no.

I know you're just exploring this right now, Daryl, Yeah, yeah, Darryl, all right, what about this? What about this? Brent asked something and that is one tenth of the deal and or you know, it's ten percent of the deal and all of that, and you need it for about six months, and so that all sounds and looks good where a lender shouldn't have a problem. But I'm asking for loan to value, Brent, would you think they would still want fifty percent or sixty percent loan to value no more?

Tully.

We've had we've had numerous deals where again this is on just a home, not a working farm, not a bunch of acreage, where they'll go to you know, eighty five and ninety percent on these deals. And again, the way to think about this stuff, Tom, is these private equity guys, they want their money out for a year

What do you think, what do you think the points would be. Let's let's just talk points. What do you think they would be? Or would it be just interest?

No, it would be interesting points, you know, and it varies from deal to deal. You know, we've got a handful of guys that we use, and you know, it all depends on what their appetite is.

Brent I threw out there, Tell me what you think of this.

Brent I threw out there.

Ten percent origination, six months deal, no interest.

Yeah, they're gonna charge They're not going to charge you ten percent origination. They'll probably charge you three maybe four. But then they're gonna want an interest on top of that. That's right, while the money's out as well.

Yeah, so what would that interest be? Do you think just from what you're.

Hearing, typically ten to eleven percent?

Okay, so I mean my deal is better? Yeah, yeah, that.

Would be You're right, I agree is better.

But but brent I also said this with vacant land, you have to have a special buyer if you want to get a million dollars back on two hundred and seventy acres even though it's worth way more. It's only worth way more after development. I mean, not not after development, but if you have the capacity to develop. And that's a rare buyer and and really that it's not as locked as you might think it is. But anyway, I appreciate your time. That's Brent Ivanson, Ideal Home Loans dot

Yeah, so so there's the cod.

So here's my question.

Yes, knowing, yeah, not knowing anything.

So does the does the contract mean anything?

Yes? Yes it does, Yes it does. It means that they're going to be paid back if it's a solid contract. It absolutely does. Now did you say you had earnest money on that contract?

Yes?

I got, Yes, I did. I had.

I had non refundable earnest money up front that has already went in and out of escrow and it was non refundable.

And how much was that? I just want to know. That'll tell us how serious the buyer is. Five hundred thousand man, Daryl, This sounds like a solid deal to me. It does if you have somebody who put up five hundred grand that was yours to keep, they're they're going to close, they're going to close.

Well that that's the reason why I did it, Tom, because I said, I'm not gonna I'm not going to put this thing out for because it's a year that it started out. That's what it was from start to finishes a year. And I said, I'm not gonna. I'm not going to do this without hard money. That I know that you're serious, Darryl.

Darryl, you're a smart man here. I want to ask something else that'll tell you their seriousness to close, because I have walked away from hard money before because I did some due diligence and it was the wiser move than to move forward. Now, I didn't put up five hundred grand, but I have walked away from two hundred before on a big project because of the due diligence. So my next question is this, what due diligence did they conduct?

Well, they've done quite a bit already.

Have they been to the county. Have they been to the county with a put Yeah?

Well, actually this is in the city limits.

Oh in Greeley.

In Greeley, Okay, so they've already went to they've already went through planning and zoning and the process.

Darryl, leave your number with, Leave your number with. You're a real This is a real deal in my opinion. I mean, just what I'm hearing. I'll look into it, Okay, Darryl, I'll look into it. I would I also appreciate it. I would also advise this and listen carefully. I think you should try first. Conventional means it'll be cheaper for you. Try that first.

Well, like I said, I you know, marks ten percent, he'd have to come work on the farm for free for six months.

Yeah, no, no, no, you know what, when you think about what he was saying, he's talking about one hundred grand. Okay, you can just break that down pretty easily. One hundred grand divided by six right, and that's what you're talking about is sixteen grand and sixteen almost seventeen grand a month. Okay, so you have to just admortize that. See what it is. That is a little high. And I hate to tell it to both of you. I don't think it's high right now, Okay, well, did you do that?

Hold on?

Hold on, no, no, no, no, no, no, no, no, did you do the percentage on it. I haven't done the percentage yet. If you take a million dollars and you take sixteen thousand a month amortone be twenty percent. Yeah, but you're only talking six months, right, Yeah, that's why it would be twenty percent. Anyway, here's the deal. I think that's highway robbery in my opinion, Daryl. If you're asking, well, I that's reaan why I said he's gonna I sound

Yeah?

This was last Wednesday. Mar Major was the host. Okay, so this one's not turning out good at all? Oh Kat, Yeah, it's bad. Kenny took his twenty twelve Hyundai in. He had battery issues, so they replaced the harness wiring harness, charged him a thousand dollars, took the vehicle out, drove it and only drove like four or five miles and a battery totally drained.

It's not hybrid, tom, So you understand what we're talking about.

Okay, So twelvenday hybrid?

Okay, okay, so go ahead.

So he took the car back and then they said he needed a belt tension or kit. That was eleven dollars. He gave me the authorization to do that. So during all of this, one of the technicians that this dealership told Kenny, hey, we think he's of the text opinion that it's the battery. The battery loss is l and that's what I tend to think.

What was the original job again, did you say it was only it was only holding ten percent charge or no, that's not true. Here's what would happen.

The battery would charge up, but it would be completely dead within ten miles.

It was due to a charging issue, okay. And then that's when they started removed and replacing. So what happened? What ended up happening.

Now the dealership has told him that there's a noise in the transmission and in order to make the vehicle light, they want to replace the transmission. Kenny says, the transmission has nothing to do with it. Your text said, it's a battery issue. I have a lifetime work on a battery. I want you guys to replace the battle.

How much did he spend up to this point twenty two hundred and still he still had the problem.

The car is still at the shop. They have chomp one day. They will not work, they will not look at the battery issue, and they're not going to do anything until he agrees to replace the battery.

So Tom, wait, wait, wait you mean agree to replace the transmission.

I'm sorry to be transmission.

Yes, sorry, Yeah, but they took twenty five hundred bucks before they've did the transmion.

Now here's what I want to know. Is there a way we can just have that independent evaluated by another dealer?

Absolutely, that's a great, that's a great.

Yeah, but he's gonna be he's when he picks it up. I assume he's got to pay whatever he owes there now.

Yeah, but I don't think we'll have a problem getting it back if it turns out they were full of crap. Look who we're dealing with. Well small claims called Mark for twenty two hundred. I think that's true. I think I think he'd win if we can get it to a good place, and we know some good Hyundai places like McDonald Hyundai.

Yeah, I called. I called the service manager three times, and on the fourth time, I said, look, we're gonna go. I'm gonna have that. Can you go to the dealer board if you can, I can.

I just tell you this, bro. Let me just tell you something. First of all, the dealer board's dealing only with They don't deal with service. They deal only in sales. But let me tell you about Schamp. They suck. Schamp is a terrible organization. Now, Schamp used to be a great organization. That's what's sad about it. The kids took it over. No, No, when the mom owned it, Lisa, Actually the dad had it originally, Ralph. Now then it went to Lisa, and then Lisa I think, sent it

All right, Well, the car doesn't want to really pay to pay the twenty two hundred tom because he feels that this wiring, harness and belt tensioner didn't solve the problem. It's still the battery just trained out.

Are they looking? Would they let him go and get it checked?

Probably not now now without paying the bill. I talked to the Pete rash that he's this service manager. I called it on a back door number. He picked up the phone. He's very rude to me. He says, I'm not talking to you till we talked to our corporate attorneys back east, and I go, oh.

Wait, wait wait wait wait wait wait wait wait wait back you so wait? Maybe out of there too? Now? Is that the sense you got? They don't eat shomps? Night him?

I mean he had he had to go back He's to talk to a corporate attorney and said, we don't need to talk to an attorney. Let's just help your customer that has had the car in here for several weeks and addressed the battery issue, and he just basically hung up on me once I told him who I was.

Okay, it's it's I have a feeling that this is not I mean, does shamp still own shomp doesn't do anybody? Does anybody know? I actually don't know. We have to figure this out.

I have a feeling he don't, cause their customer service sucks.

Well it ok A, yeah, that's hard to say because it always sucked. I mean after the sun took over. So it's either sucking more or sucking less. I don't know. This is terrible. The message here though, for everyone avoids shomp. They suck. That's all I can say. I mean, what else can we do?

But I mean I guess here he'll have to try and maybe pay the bail and to get the car.

Do the car.

Yeah, he can always go back and try to get some kind of resolution if it turns out they were full of horse crap. Do you think they were full of horse crap.

With these two repairs?

Yeah?

Yeah, they It didn't solve the problem, he.

Has the Yeah, but sometimes just so you know, sometimes it's they need more than one thing, right Kevin?

Well, yeah, but why weren't they worried about the transmission noise before they charge them twenty two hundred bucks? They're worried about it now that they won't warranty his battery. But they certainly didn't bring it up before they church.

Yeah, they're totally unreasonable, right, yeah, right, they want to replace the transmission and what does that have.

To do with the flipping battery? I get it, and they won't address the battery.

He needs to get it out of it.

I got to take I gotta take this break though, uh three all three seven one three eight two five five. Compass Insurance Group into a insurance check up to make sure you're not paying too much, you're not under insured or maybe even over insured. It's all free and complementary due to Compass and the show three oh three nine nine six nine thousand the Insurancehealthcenter dot com. Go with a sure thing Denver's Best roofer Excel Roofing dot com. You don't pay a cent until you're content time for

Don't have to pay the bill and get it moved.

And pays by credit card, can contest it as well. Andrew is back. Andrew, you have hot air. You have hot air blowing out of the driver's side on your f one fifty.

Yeah, fifty. I can only get heats on the driver's side right now.

Kevin, you say this, I think you take one of these every week. About Blend, the Blend and Mote doors.

You know, there's so many different actuators and doors inside there, the direct air different places.

The fact that you're getting hot air somewhere means the heater core is working.

Yep, yep, yeah, you're just losing the only only one eater is it vacuum operated?

Are those electric?

Little actuators sit on top of the doors. The door has like a stem on it and the little motor will turn the door open or closed or halfway and so forth. So probably it's an actuator ninety percent of the time.

So I've got the floor shifter?

Is that?

Am I just going to have to tear everything apart.

To get to it?

You know, I've got to look at a diagram because there's so many different ones. Some you can actually we call it gumby. I got one guy's got real skinny flexible arms. He gets up in there. Uh so you can. Some you can get without pulling it aparts. Some you got to pull the whole dash out.

Yeah, no, yep, are you doing it yourself? Are you doing it yourself? Andrew?

It depends on I mean, I'll bring it into him.

And have to look it up on YouTube. You know. They'll give you some general ideas.

And give me a general idea from what to what?

Well, I don't know. I mean it could be one hundred bucks to you know, plus the actuator upwards to eight to twelve hundred bucks. That's a huge spread.

Because of the parts.

No, because one one you can get to like through the glove box.

You take a let glove box, That's what I'm asking.

And another the next one though you have to pull the entire dash out.

And get to it as a few hundred If you can't.

It been twelve to fifteen hundred bucks. Yeah, because of the labor. Yep, yeah, yep, there's your range, bro. I hope these but you can find out with the VIN number or something.

Well, yeah, we did. We did get a look at it today.

You have them take a look at it. Won't cost you anything on Tom Martino three oh three seven one three talks seven one three eight two five five. We got another two hours ago on the Troubleshooter Show. Solving problems, answering questions, taking complaints. Go with a sure thing Denvers

Yeah ripped up new need advice. Who you don't have, come running just.

As fast as we can.

Shooter's gonna help come.

Man six is the Troubleshooter Show. Now, Tom Martino, Hey.

Tom Martino here, Welcome to the show. Three all three seven one three talk is the local number here in the studio. You can call directly, or you can call twenty four to seven three oh three Martino and you'll get through when we're here. Three oh three six two

Remember the one to Serve Man that was the best Twilight Zone.

Serf man to serve s the rve Well just I don't may not know the title, but what was it about.

Well, these aliens came down and they did all these great things to the humanity and then they said, you know what, if you like it here, you can go back to our planet. It'll even be better. And they have this book that said to serve Man and it turned out to be a cookbook.

Oh god, how ridiculous.

But that was a true Twilight episode.

I truly loved the episodes of Twilight Zone. How about the one where you see these people talking about you

Well I think they were sarcastic saying years, but yeah.

Anyway, she was so upset, and they said, and if you keep calling here, we're going to take your your loaner away, or we're going to make you pay for it. And I told her, as long as she has a loaner, let it go, because that's less miles and where she's putting on her call wall to sit at the dealer. And as long as they're willing to replace whatever the module is and pay for a that's free use of

Sir, after we got I was so lound up. But you she said you would have an investor contact soon. And what had happened was I just got off the phone. I didn't get to tell you on the radio that I spoke with Alisa, who was supposed to be customer service of General Motors. But about October sixteenth, when I told my vehicle back to the dealership, the dealership basically told me that they were not the ones.

It was General Motors.

So I contacted them and at that time asked for some answers. Well, there's just now. I received a call from Alisa but the case number, and she'd liked to let me know ahead of times that they are not reproducing my vehicle. I've been declined for anything. And the part is if they have it will not even be shipped for till February.

Ending of February, Okay, all right, Yeah, we suspected it was going to be a while. But they're also providing a loaner vehicle, yes, sir, but.

They also said they're not going to do a repurchase show for me, not even to have that considered.

Well, first of all, Raven, they don't get to decide if they're doing a repurchase. Okay, they don't get to decide that. And again, right now, I think you should do what I said. You're getting yourself worked up because there's no reason to get yourself worked up. You're not using your twenty twenty one buick in vision, you're not putting miles on it. You're using the vehicle they're supplying to you at their cost. And the here's the here's

What would be the I think it was it was the lie seeing that I was able to work for and pay off and now I'm sick.

And Raven, Raven, I'm asking a question, please, dear. I know that you're focused on your health. I understand, But if if truly for the next year you drove a nice replacement vehicle, what harm would it do you?

I guess I wanted to enjoy the car that I picked for myself.

I understand that, I totally do.

Let me.

I understand that. Yeah, that's reasonable, That's what I was asking, But it's doing you no harm, really.

And you're right. I just wanted to update you that that's what they said. So I got nervous when the lawyer told us arbitration we could ask for repurchase that way.

What she meant was, here's what she meant, she says, Tom right now. Here's what she said, Tom, right now. They're paying for the placement vehicle, so we ought to ride that. The next thing is, let's see how long it takes to get the part. And then the next thing is if they can't do any of those, the replacement vehicle or the part, then we can sue them. And she most assuredly will either get her money back or another car. That's what and it hasn't changed, Raven.

Now.

I know in the media, by the way, there are all kinds of people who claim to solve problems and to be on your side and whatever other moniker they want to give and I understand that, and there's nothing wrong with that. The more people we can get shaken up the system, the better. But they do one thing, and one thing only. They draw publicity to it, which

Is that what Title Insurance will cover, Tom, Title Insurance will show it, right, Yeah, they'll show exceptions, obligation.

They'll show exceptions. Yeah. Now, looking for an extended warranty for my twenty twenty one GMC Sierra fifteen hundred, I am out of my three year thirty six thousand mile factory warranty. So what they're looking for is a true extended warranty, one they can pick up. Now. Now, what's odd is a GM should have written to them before this and offered, and if they did, I would just continue the factory warranty. Yes, that's the safest. I do not like Carshields and the rest of them.

Do you, No, they're not up to part with the OE stuff, not at all.

Or call a GM dealer, or call somebody at GM and ask him. Now, I was having a conniption fit listening to Mark about his A one C. He says he eats really healthy for thirty days and then goes and gets his blood work done and the A one C looks excellent, and he wanted to know, so what good is that?

No?

I know, I know what this guy's saying. He's to make his blood work looks good. He does a I heard him saying.

Something.

But that doesn't mean he's healthy.

It just means.

Your trick. Yeah, that's a hack, he says. Anyway, so this doc chimed in and didn't know how long it was that A one C goes back. A one C is a three month rolling average. You knew that right, Doc, Go with a sure thing Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're content. Time for an insurance check up free, no obligation. In comparison, call Compass Insurance paying too much your coverage at dozens of insurance companies find out now three all three seven

Right that. That's the weird part of it, don't you think, Tom.

Yeah, maybe he had a friend going through something. Maybe they came to him saying, Hey, I know you have back problems. I have back problems. What did you do my insurance company? Who knows We're gonna find out? Go with a sure thing Denver's Best roofer Excel Roofing dot com. You don't pay a cent until you're content. Time for

These cars are hard to find and they're expensive, so get them pre checked.

Yes, sure, a ton.

Of pre checks, and probably half of the cars don't pass.

Wow seriously, or at least they know what they're facing. Yes, because when you PreCheck, you can say, hey, this car is going to need this, this and this, and this is what it will cost exactly. So then you take that cost and you compare it to the purchase price.

And you can either renegotiate price or just get a different car in better shape or whatever. But yeah, please please.

You said about half of the cars end up being one they failed.

I mean they need more than two thousand dollars in repairs.

And what level of car are you checking for?

People?

What price ranges?

Probably between ten and twenty most of them.

Okay, yeah, but it at the prices you charge, you should even get a car checked. If you're paying five or six grand, Oh.

Absolutely, for one hundred and fifty bucks, yeah yeah, why not?

Come on, man, that is unbelievable. And you what you do is you find out the condition of a car. And as far as the uh uh tires, I wanted to ask you something. If you have a choice of all weather or snow tires in Colorado, I'm almost leaning toward all weather because snow tires. What if you put them on in the last show storm this dry.

Page unless you somebody goes to the mountains a lot, okay, because the differs with snow tires is the ice that you get blizz acts and things they grip like studded snows to do without studs.

So but let me ask you this, just how bad is regular pavement on snows Kenny?

It's just yeah, you get twenty five thousand miles on a set of snow tires, were you know, fifty sixty on a set all season mile or twice?

But you have so you always have trade off.

Yes, they're softer, that's why they griped the out.

Do you change snow tires too all the time? When do you put them on?

Uh? Anymore? People aren't putting them on because.

I know, I know that's anyway. I'm Tom Martino. Don't forget referral lists dot com and of course Wave eight Capital three oh three seven seven one help and then you can call three oh three Martino around the clock for help, information and referrals and save all your problems for me.