The Troubleshooter 12-11-24

Yea ripped up, so you don't have.

Come running.

Just as fast as we can show Shooter's gonna help coming.

Man.

This is the Troubleshooter Show. No Tom Martinez, Welcome.

Welcome my friends to the only show if it's kind of here to solve problems, answer questions, take complaints. Our golden life is to make your life, and I mean that, make your life just a little bit better. It's a very simple show. And when I say that, I mean this. If you've been ripped off, if some contractors showed up, took your money, decided not to show up, or did at lousy job, this show's for you. Maybe some landlord out there is trying to put the screws to you,

Agreeing with you, because if it wasn't the government, they would send up a helicopter or some two or something.

Or a rocket.

Well no, A good no, I don't.

Think they would shoot them down, but they would suddenly send up how long of aircraft?

How long ago? How long ago was it when China had some air balloon flying over take pictures of military bases over the entire country and we had no idea. That is one reason that I do think it could be a different country, because the people in charge right now are morons. I mean, how that balloon flew from one side of the country to the other and then we finally shot it down. I have no idea, doc I find it crazy.

No, That's why I agree with you about the government, because if it wasn't, they would send something up to identify it.

Now, the other thing I want to bring up, and I want to pull everybody in here. In fact, Barry Miller's with us that stir a turn key and we're going to get into what they do and how you can invest in property with little knowledge whatsoever and in a safe way. But we're going to get into that throughout the show. But this guy that shot the CEO man, he is getting a lot of publicity that's pretty much amazing. A lot of people are against the health insurance companies.

Medically nuts, bipolar, psycho schizophrenic.

I think I think he believes his goal in life now is to shed light on a horrible system that screwed him over. I think he's probably almost like a god syndrome.

Now, it's very, very possible. And then you know, now this is a little lighthearted, but his six pack went away when his back problems came. If that caused him trauma, yeah, then you gets schizo and bipolar kicks in, and then they have beliefs that they are And I'm.

Pretty sure it's that age range, that twenty to thirty years old a lot where it can kick in.

I just think someone radicalized him. And I don't know if the back surgery. And his parents are felthy rich. They own a string of nursing homes. They actually own a couple of radio stations. I think of United Healthcare, didn't kicking deductible whatever.

I'm sure his parents wrote the check.

So you think he got radicalized by whom? I don't know.

I mean, I think he was perfectly fine up till about six months ago. And I think, I don't know if it's a mental thing. I think someone just kind of got into his head.

I don't know how that would happen. How do you go from valedictorian in a private school, in fact, not just a private school. It's Ivy League. Wasn't it Pennsylvania University, but whatever, it's Ivy League. And he's the smartest kid in the class, in everybody exactly in every of course, this always happens. Every neighbor, every roommate, every other student comes out and goes, it's not nicest guy.

Yeah, they're shocked about it.

Well, so that's why I think he went nuts. Two degrees.

Remember that he's got a computer science degree and an engineering degree.

Think of how smart you are at that age to be valedictorian and so your top of the class, and on top of that two degrees, and then on top of that filthy rich. Then to go out and ruin a life that most people would probably kill for more.

Things that will come out that have happened to him. If it's a mental trauma, when that schizzo and or bipolar kicks in, it's himself who radicalizes himself. But he doesn't know.

It's no, he doesn't know because he's nuts, because he's medically nuts. Yeah, he had at one point he had a life path chosen. He had the education to go where he was attempting to go, and something completely changed it. I don't think he was radicalized by anybody else. I kind of like yours idea.

Well, I'm very familiar with bipolar. It's in our family and traumatic events cause boop disconnects.

It's crazy, all right, folks. Three oh three seven one three a two five five. Of course, we would always love to hear from you. We got lines open right now. Three zero three seven one three eight two five Five'll be back right after this.

He's go with a sure thing Denver's Best Roofer Excel roofing dot com.

You don't pay a.

Cent until you're contenth.

Time for an insurance check up, free no obligation comparison call Compass insurance paying too much your coverage at dozens of insurance companies find out now three oh three seven seven to one.

Help.

You'll think you're his only customer when you choose Frank durand the real estate Man dot com to list your home with Remax Alliance three oh three nine two zero sixteen twenty two.

All right, folks, three oh three seven one three eight two five five, you've been ripped off? You got any questions we want to hear from you? Three oh three seven one three eight two five five. By the way, this hour brought to you by renew Home Innovations. Nick and the gang are great people. Right now they have a deal going on. It's crazy limited time. You know, this is a slower time in a year for remodels, but fifty percent off install labor, seventy two months, no

The way it is. Straightforward answers sometimes work too.

So my understanding is this, if someone well, it doesn't really matter if you are a current landlord or if you do own current property. Where your specialty comes in is you guys go around the country and I say, you guys, who is you?

Guys? You and who research team? I just call them a research sewing is your people.

Okay, they go around and they look for undervalued homes. Now do they look for under vent No?

Me?

No, okay, then what is it?

No, we study the entire country. We have sixty we call them points of calculus where we study local economies of metro areas. They have to be larger than four hundred thousand. This is about two hundred and fifty.

So you're not looking for a particular property. You're looking for an area.

An economy to invest in the economy that's going to be strong for three years. Then we dive down in microscopic.

If we can't give me a base point, you're looking at that like in other words, you're looking Okay, I'm just totally making stuff up here. For example, Brooklyn, New York. And the only reason I bring that up. At one point Amazon was going to move a huge facility in there. Of course, the Democrats screw that up for their own people, but the bottom line was it was going to have this huge change that could change the economy for a

That's too high a price and too high a risk. Okay, we're looking for what's the median price of a single family home in the United States that over half the people in our country can afford four hundred thousand or less.

So you're not looking in Denver. You just acknowledge that.

We're not looking in front Range. Colorado here or Colorado Springs was a hot spot at price itself out one was hit a hotspot. It was a hot spot from twenty eighteen until in our category. Yeah, our secret category when it kicked out was twenty twenty two. And why why was the prices went up too high? You could not get positive cash flowing in year one and it.

Has flattened out. I've got a realtor friend up there, Stephanie Thomas. I mean the springs has flattened out. Yeah, so you're right. It was at a bottom and then it went up. It went way up. But when you're investing, what do you want a little return, a return or a high return. Well everybody wants a high rechiar have it.

For everybody at all times. Because we're constantly researching, it ends up.

Okay, So you find a place like this, I promise Mark, I'll get to your call in a second. We do have a couple of lines open three oh three seven, one, three eight, two five five. Any any questions to bury too, please feel free. So you go out, you find these hotspots. The economy, a good economy somewhere in the country could be anywhere.

Yeah, anywhere that has the right price and the right condition.

For four hundred thousand people, you said, yep.

And a strong economy and a strong real A strong economy means people are moving their jobs. Yeah, okay, come to mind. And the appreciation is the highest in the country and the safest.

So find you find this. So you find the area. The next thing I assume you're looking for is the property.

I mean, we find the right people to help us locally, walk the streets, find the right neighbors.

Who were the right people?

Though?

Who do you reach out to? Are they reeltors? For example?

Buyer brokers? I started buyer broker in the whole country. I have two large buyer broker networks. We go in those networks and find the right ones that will find the right properties and work for the buyers. We send them.

Okay, hold on a second, here, Mark, what is going on with your roof?

Sir?

Oh hello, sir uh am, I live on the radio.

You are live on the air, Mark, Mark with a k. What's going on?

Oh my gosh, I really didn't expect that.

Well, you're definitely on the air. I mean, do you want me to put you on holder? Do you want help?

I'm dealing with a roofing contractor and had a problem with my patio roof where Tara is dripping through it.

Oh my god, they're going yeah, And I called them because I thought i'd call the contractor that did it the first time, and they.

Came and Mark, when did they let me let me kind of help you through some of the basics. When did they do this? Project.

Gosh, if I.

Knew I was going to be on the radio, I would have taken some notes.

Yeah. Don't worry about it, man, Honest to God, don't worry about it. When did this project go down? When did they do the roof?

About a year and a half ago, okay.

And then when did the problem first show itself? When did you start seeing things drip through or any issues at all.

It would have been around May or June.

So you're talking what five six months? Then you start seeing problems.

Yeah, because over the winter the tar didn't drip, you know what I mean? Yeah, because it was cold.

Yeah, and then as it got hot. It's almost like they they didn't use the proper material or the proper adhesion. I mean, if you had to guess what's going on, or if you know what's going on, what is going on with the roof, there.

Should have been something under the actual roof what they put on. I'm sorry, I'm a little nervous.

No, you're fine. So basically you're saying they didn't use an underlayment and then put the tar down so down when it heats up, it's dripping through.

Yeah.

And this is the second time they did it, and I called them after the first problem because they did my roof years ago, and I thought I'd call the people that did it and give.

Them an up er. Hey, Mark, what kind of warranty when you had this work done? Did they give you like a five year parts and labor? Do you know?

I think they told me two years? And then of course the manufacturer warranty. So they're pursuing a warranty through the manufacturer of the product that was used.

Okay, but it sounds like but.

It's just been a long it's been a long process.

Yeah, I got you, But hold on, Mark, from what you described, it doesn't sound like a material problem. It seems more like an installation issue. Would you agree with that?

That's what it seems like.

Okay, So where are they at right now? They're trying what manufacturer is it? Is it Monarch? Who is it? It's polyglass, so and so they're working with this manufacturer to try to get reimbursement to redo the whole project. Right now, what are they if I talk to them? What are they trying to do?

They did get reimbursement for the project, but when they went to redo it, the wood down under it was all the tar had soaked. True of all, the wood has to be replaced. So now we're waiting for the manufacturer to actually pay for the wood replacement.

How much is this going to be through?

That will be okay?

You know, I didn't even look at the quote. I guess this quote was sent in because I didn't want to look at it because I felt like it shouldn't be on me.

Yeah.

I don't think it should be on you either. Hey, what's the name of the roofer?

I'd rather not say it. That's okay?

Well, I guess it's okay. I mean, if you really want us to dig in and try to get this done, I mean, what were you expecting when you called up?

You know?

I I don't know. I just I just thought, you know what I'm going to call, and I didn't realize if you're right on the radio, p Yeah, so apologize.

Well, first of all, are you new to the show? I appreciate that if you are.

Yes, Actually I might have heard you before once or twice.

But yeah, so.

You know, and I say this because I'm talking to of course more than you. How we help as we use the power of the media, How we would generally solve this, Mark, and I want you to understand this, and I want everybody listening to understand it. What we would typically do is I would say, hey, Kelly, I want you to reach out to ABC Roofer or whomever it is. She would reach out and say, hey, we have someone on that's having an issue with you. You know,

Out.

So I am happy to assign a deputy to it, but I got to know who the hell they're gonna call and try to figure out what's gonna happen. The other thing I would like to do, I'm gonna put you on hold, Mark. I want you to stay there. This has nothing. This has everything to do with your problem. But a different example of how we help Kelly. Let's try to get Jay brettz on. Oh he's on. Geez Jay, Jay, what do you do? Just sit around listening to me all day?

I'm one of those loyal listener guys that likes to listen to you. To catred of.

You, Well, I love it. I mean, my god, I was just telling Kelly to call you. So you heard the story. And I've still got Mark up if you have any questions for him. But just a real quick recap. The bottom line is this. They installed it. Apparently they didn't put any underlayment, but then they put the tar. Then as it heated up, the tar actually saturated the wood in the wood needs to be replaced. I mean, does that all make sense?

Jay?

Let me clarify because I know exactly what we're talking about. Here, go ahead, It's a back patio, and the polyglass is a low slope material, almost like a flat roofing material, so it's low slope. And what's happening. It sounds like the product might be melting, so or maybe it's a two part system if it's done.

Correctly, He said, doubt Jay, Jay, real quick. What Mark said is during the winter there was never any problems, but then come summertime and all of a sudden, it started dripping through. Is that correct, Mark?

Right?

We keep going, Jay, that makes sense.

And to put this.

Polyglass system down, you're supposed to put a base layer down first, and then you put down the second layer, and it has the granules attached to it. There's the possibility that maybe this stuff started to melt, maybe it got too hot. My guess it's probably a western exposure or something like that. So during the winter time he didn't see any dripping, but then during the summer when it got really hot, it started to melt on him.

All right, hold on, hold on, Jay, I got to take this break, but I got to dig a little more into that. I understand what you're saying. But this, this contractor that actually did the work is saying, hey, we're trying to do it the manufacturer. The manufacturer is not going to do anything at all. Uh, you know, we've got to go after the roof for themselves. But I want to know how to Excel Roofing would handle this. And by the way, Kenny's got an issue with uh

You want to take you want to take one four? It's the roofing company.

For who for for Mark? Yeah, well okay, that's fine. I got to take this break though, So everybody hold tight. We have Pyramid Roofing on that is the project manager that Mark is dealing with. I'll tell you, this show is everywhere. You never know who's going to be calling up. Everybody, hang tight. We got a big update and we got more information right after this.

Go with a sure thing Denver's Best roofer Excel Roofing Dot com. You don't pay a cent until you're content. Time for an insurance check up free, no obligation. In comparison, call Compass Insurance. Pay too much your coverage at dozens of insurance companies find out now three O three seven to seven to one.

Help.

You'll think you're his only customer when you choose Frank durand the real estate man dot com to list your home with Remax Alliance three oh three nine two zero sixteen twenty two.

All right, folks, three O three seven one three A two five five quick recap. So Mark called up said, Hey, I've got a problem with roofer, possibly a manufacturer of a product. And then, uh, the bottom line is when he gets hot, this stuff heats up. This tar like substance has dripped into the wood of the structure and the wood is now ruined. I think everybody can agree on that. And the roofer is trying to get the manufacturer I assumed to actually pay for the issue. But

You know, I heard Mark and then I'm like manufacturer hard.

Dripping, than I knew it immediately.

I'm like it had it had to be Then I.

Recognize this voice.

Well, very cool. First of all, I appreciate you calling in. Talk about proactive. You know, we would generally have reached out to you at this point, but he didn't even want to give your name. But man, I can just tell by your proactive is that you're a good company. What's going on in this thing?

Hey, you know we've been around a while. I try really hard too. Yeah. I went, uh the person the project manage that I did it before me, he had passed away back in fourteen. Some aren't call our company and talked about this dripping. So I went out and took it over after it was already done for a quite a few years. And I looked at it and I saw the dripping, and then I saw this roof and I said, you have pail damage. We should get the terns out here. Oh, not thinking it was going

And uh, it didn't.

It kept dripping. I'm like, oh my gosh, this is happening again.

So I do think, Anthony, when did you you guys did that basically the end of last year when you redid the entire roof and everything.

Yeah, yeah, what was that last year or the year before? Gosh, I'd have to look at it.

But but you said, but you said something else. Hold on, you said something else. I wanted to ask you about you said in fourteen. Are you saying in twenty fourteen you guys did a roof back then as well?

It was before twenty fourteen over that range. Yeah, the other project manager had did it the first.

Time I got you, so he called the same company, come look at it, you guys, come out there. You see the problem. So where do we stand the manufacturer?

I was hoping that we could just tear it off and put plywood down on top of this tongue and groove in Keith.

It did it again.

I wish I would have done that the first time. I didn't realize really what I was dealing with. Fully, if I would have put plywood down, we probably won't be talking right now. But I did the proper layers. I did the base layer and everything under the mod mop I'd.

Bit them in roof.

I did the proper layers and it was leaking again. So I'm like, all right, manufactur, Sure, here's the deal. They said, take a sample. I had the rep out there and everything, and he looked at it and we had to take a got a big, poor sample out to send to them. They wanted to make sure we did it right, and they said, yep, the installation's correct. We've got faulty asphalt. I'm like, okay, well, let's fix it. Then we went out to replace it all, and we were gonna put plywood.

Down this time too.

We went out to replace it all.

All this tar is just soaked in this wood.

Yeah, I got it.

I'm thinking.

We're both thinking, me and Mark, well, we got to do this.

We got to.

Replace this wood. So then I took pictures of it and I sent it into the manufacturer, hoping they will pay for this tongue gru would if they say no, which Mark has already talked to the owner of our company. We said, we're going to take care of that.

We're gonna we're gonna replace that.

So regardless, wait a minute, Anthony, you just said something remarkable. So even if the manufacturer doesn't step up and pay for it, you guys appear in mid roofing, are going to cover the cost of repairing it correctly, You're going to replace everything that was ruined.

Yes, we are.

That's it.

That's by Anthony. Anthony. You don't have to say much more than that. Hold on, Mark, did you hear that? That's great news?

That is great. That is great news.

These are stand up guys.

Man.

I can't imagine a million years Anthony would call up out of the blue and blow smoke up my ass about this, knowing that I would blow them up if it doesn't come true. So I'm telling you this is good. This is a good company.

Yep, this is this is good.

I'm glad.

I Hold on, Anthony, go ahead, you just said problem. I don't like that.

I waited too long to send that estimate, and it was too much time.

It doesn't matter. You're going to get this guy. You're going to get Mark Candell. You're gonna get Mark Handle. Yes we are Mark Mark. I want you to hold on a second, Anthony, Pyramid Roofing. You guys are in Colorado Springs right. I want you, Kelly, give him my give him my email. I want you to email me Anthony about getting on our referral list down there. I like companies. This is the most proactive thing I've seen. We've got great companies like Excel Roofing on our referral

Man?

I think Anthony and and Pyramid are a great company. And that's exactly the way Excel would have handled it.

Yep.

And Mark is lucky that he chose a good company.

Like it's unbelievable, and I appreciate you coming on Jay Brett's. In fact, if we don't have another roofing problem in the next three hours, I would be amazed. But Jay Bretts Excel Roofing. And if you need a roof done Denver, Metro, Colorado Springs, everywhere, Excel roofing. They've done mine, help proof roof numerous times on my house. Not the helproof one that's the last roof they put on there, but roofs

Sir, I think that was fantastic. Thank you so much.

You're welcome, Mark, and listen to you think so quickly you have our number. I can't imagine in a million years Anthony's not going to follow up his promise. Give them a little time to try to get it paid for, and I'm sure they're going to dig in and get it done. I appreciate the call mark. We've got an issue with champon day coming up. We've got one line open three oh three seven one three eight two five five. You've been ripped off. You need help, you want results. This is a show for you.

Go with a sure thing Denver's best roofer Excel Roofing dot com.

You don't pay a cent until you're contenth.

Time for an insurance check up free, no obligation. In comparison, call Compass Insurance. Pay too much your coverage at dozens of insurance companies. Find out now three oh three, seven to seven to one help. You'll think you're his only customer when you choose Frank durand the real estate Man dot com to list your home with Remax Alliance three oh three nine two zero sixteen twenty two.

All right, folks, two lines open three oh three seven one three eight two five five. I love the way that unfolded.

Uh.

That'll tell you how good this show is. And you know once again. Props to Pyramid roof in Colorado Spring say step right up. We didn't even have to call. The caller didn't even give us their phone number. But you want results. Three zero three, Martino, you call right now, got two lines open. Maybe you've tried a couple times to deal with a contractor or a landlord, or a dentist or a doctor or somebody, and you can't get them to do the right thing. Give me a shot

Yeah, so I have a twenty twelve Hundai Sonata Hybrid and I brought it in because the EV battery is not charging and it has a lifetime warranty on that EV battery, and champ Hundai seems to want to find everything except the EV battery to work on and they won't address the EV battery.

What are they saying is well, hold on, I need a little more information than that. So when you brought it in? Are you bringing it in because it's only going on hundred miles? Why did you actually bring it in?

Exactly? So, the range on the on the battery, the EED battery itself was going down to under ten miles of range, so I, oh.

My god, wait a minute, wait a minute, under ten miles. Yeah, holy crap. That sucks. So you brought it in. I mean, this is easy to duplicate. They have it there, they drive it, you know, five minutes and basically the battery's dead.

Yep, exactly.

Okay, So what is the first thing they said other than the battery?

Well, the first thing that they said other than the battery is that I had a broken wiring connector okay, okay.

Well what's odd about that is why would it charge? Would it charge to one hundred percent and then just drain that fast?

It would charge, but then it would rain almost immediately.

That's crazy. So if there was a bad wire, what was that? What did that have to do with to charging system? Why would it charge and why would it go down that quick? And then if it was the wire, did you authorize them to fix the wire? And I assume that didn't fix the.

Problem exactly, So I did authorize them to fix the wire?

Did they charge you for that? Did they charge you to fix that wire?

They did?

And it does the same thing.

And it does the same thing, bastard.

So then what was the next thing they went after?

So the next thing they went after is that they they said that the beltons were slipping.

All right, Kenny, hold on, I want to know this though. I'm going to come back to you first after the break. But did they fix something else and it still didn't fix the problem?

Correct?

You know what? In my opinion shop has gone to hell. We've had more complaints on them in one year than we did for fifteen years. How is that possible? Everybody hanged tight, including you, Bob one line open three h three Martino.

Go with a sure thing Denver's best roofer Excel Roofing dot com.

You don't pay a cent until you're content.

Time for an insurance check up free, no obligation comparison call Compass Insurance paying too much your coverage at dozens of insurance companies find out now three oh three seven to seven to one help. You'll think you're his only customer when you choose Frank durand the real estate Man dot com to list your home with Remax Alliance three oh three nine two zero sixteen twenty two.

Ript news. You needed that so you don't have to run in as fast as we can.

Shooter's gonna help.

Come man, this is the Troubleshooter Show. No Tom Martino, Welcome, Welcome.

The only show of this kind. We're here to solve problems, answer questions. We're here to recoup money, We're here to go after the bad guys. We're here to expose the scumbags out there that make your life miserable. That is my job, man. I actually have a great job. I get to tell people who the bad people are, and I also get to direct people to the good people to referral this dot com. I get the boat, I get the best different things to do. I love exposing

The wiring harness and labor was around.

Nine fifty oh nice. So basically a thousand bucks and that didn't do anything. Is that correct in your opinion?

That's correct, it didn't do anything.

Now, I just want to ask you this as I lead you down the road. That not doing anything? Do they still expect you to pay for that?

Absolutely?

Yeah, fair enough. So they did it, they sold it. You didn't need it. They want their money. Yeah, it makes sense to me. It makes sense to me if they're crooks. But we'll get into that in a second. So then they call you back and say what what do they tell you? Oops, that didn't work?

Yep, exactly. It's like, oops, there's other things that we need to troubleshoot in fix before we look at the EV battery.

Okay, So what was the next thing they did?

The next thing was the belt tensioner and police.

So they're basically saying the alternator or the tensioner was out, so therefore it wasn't charging the system.

It wasn't charging it properly or efficiently.

Okaypage, So they basically had a little slippage. How much did they want for the belt tensioner, So.

That's another eleven hundred.

Yeah, it's funny, you know dealerships, everything's either one thousand or five thousand apparently. So now you've had both of these things done, and I assume they test drove it and you have the same problem. Don't tell me that so correct? Oh tell me it's not so, Joe. So then what happens Kenny?

There?

Next they say, oh, your crank chef position sensors out and also your transmission is out.

Are they saying, though, Kenny, I've got to ask you this. Are they saying that's related to the battery issue? Or are they selling you at this point others stuff they believe you need.

They're selling me other stuff that they think I need and not even addressing the battery issue.

Okay, so you agreed to this other stuff, I assume.

So I stopped it at the tensionary. It's like, that's it. You guys are absolutely not addressing the issue. Yeah, because the technician took it for a drive and he only got a mile away until the battery totally drained and he can't get it to charge past forty eight percent.

Okay, So now what are they saying it is. I mean, they're still I'm starting to find it hard to believe they're this and that. So are you telling me? I'm getting to the point, Kenny, to be honest, I'm starting to wonder if you're not telling me something. So if there's something, if there's something else going on, would you please share that with me now?

Absolutely so. The technician drove it, then they said he couldn't get past forty eight percent, And next they tell me that, oh, there's a there's a noise coming from the transmission, which you know, he drove it for a mile and it was. It was fine except for the EV battery. And I had it just fine as well prior to me taking it in there for the EV battery issue, no problems with the transmission, no other issues except for the EV battery. So I don't know what else to do at this point.

So when you go back to him and say, you know, the battery is only charging to forty eight percent, I assume you've done this. Are you going to fix that? I mean, and they just say no, we're not going to fix it.

They keep saying that we have to address these other issues before we can look at the you got to bring it.

You know what I do. I pick it up and get it towed. Can you drive it because it's a hybrid, I mean you can still drive it with the battery dead right?

No you can't because unfortunately them.

They're just tied together. I get it, No big deal. I get it.

Only we're charging the battery.

I want to do a couple things. One, I had to look and for everybody out there wondering it is under warranty. Even though it's a twenty twelve or thirteen and it's past ten years, that particular year on the EV battery actually had a lifetime. You are the first owner, right I am. Yeah, So this guy should be getting a battery if it needs one. Kelly get Kevin Calkin shared an Auto Tech on. I want to ask Kevin a few questions shared and Auto Tech actually bought Lakewood

Sir man?

How are you doing, I'll unlimited excuse me one seconded car dealership put across from okay?

And where is it? Okay? So what kind of truck did you purchase? What is it?

Twenty nineteen fifty on letters?

When did you buy it? It's been about two months, so two months ago you walked in and you bought a twenty nineteen f two fifty. And why are you calling today?

Well, because it turns out that.

The cadilect and verders are no good on it. And I'm just wondering.

That was illegal.

If he was able to tell me like that, that's legal to do?

Well? Is it legal? That's that's interesting. Really, here's the deal. You have three days to get a mission.

Yeah.

Well, I'm going to put you on hold and take a break. Do what you need to do. I'm going to come back to you. We're going to try to help you out. But I've got multiple things to ask you about this vehicle. I'm pretty sure at twenty nineteen f two fifty, God, maybe it's only five years. I don't know. I got to figure out what the cat warranty is. But hold tight. This is an interesting one. And by the way, we've got a question for Barry Miller.

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All right, folks, I want you to listen to how this goes down. Kenny called in he had a problem with a twenty twelve. I think it's a twelve. Let me look at my nose twelve, so not a hybrid. He brought it over to Champonde, who, by the way, we have had a lot of complaints about in the last year. In fact, I want to ask my deputies here, doc, have you dealt with shomp in the last year.

I have not personally dealt with them as a consumer advocate. I've dealt with them as a customer deputy.

BO.

If you called up with problems for a shop recently, I.

Did about six months ago, and I gave up. I could not get them to return my call in.

They wouldn't even call you back.

After three times calls.

Now, so you.

Left three messages they probably someone probably said they'd call it.

Just blew me off.

Totally blew you off, Dmitri. Have you dealt with shop at all? He is not. It's crazy. You know, that's only one that we heard. But I hear the name Shomp constantly on this show.

Now.

So Kevin Coukin, he's our expert, shared in auto tech dot com as I was saying they bought Lakewood Electric. Kevin, what's happening?

Man, what's up? What's going on?

Kevin also smokes rib We will sit around on Sundays. I got to bring this up because my ribs are better, but he'll sit around and send me pictures. No, No, that's because I was cooking baby backs and you brought in spare ribs, which was totally unfair. We're not going to go down that cheating way you did. But we will be sending each other pictures. This sounds horrible, pictures of our meat coming off to Grell. So you know, I'll leave that to your imagination. Kevin, did you hear

I got pieces of it.

So here's the deal. Kenny brings it into Champonde twenty twelve hybrid Sonata. This thing will only charge the forty eight percent. At this point, he's got a lifetime warranty on the battery, which is crazy. They get it in there, yeah, they So they get it in there and they say, no, it's not a problem with the battery, it's his harness. So they charge him nine hundred and fifty bucks. That doesn't fix it. So he's nine hundred and fIF fifty end.

So now they're saying it's crank chaff position censor, which definitely is not because I replaced that. And now they're saying that the transmission has a noise coming from it, so we have to address that before the EV battery. They can look at the EV battery as well. But the technicians rode for a drive for a mile and they totally discharged the battery, and so there's definitely not a problem with.

Okay, perfect, So Kevin, my question to you is two part one. The things he just mentioned, we already know what they've already completed. Didn't fix it, according to him. But now moving on to the other stuff they want to do, would that even create an issue charging the battery? Would a noise in the transmission? Have any damn thing to do with a hybrid battery not charging past?

I can't.

No, They're not even related. That's insane.

How about an dr.

Well, I mean, all those components have issues, but not to the life of the battery though.

You know, you guys couldn't keep it.

From not charging. But I'm not partially charging.

That's what I kept saying to him. I was like, that's nuts. It only goes to forty eight percent and then it drains. How fast does a drain ken? He like ten miles?

It drains less than ten miles.

Now, God, that's bonkers.

Yeah, why why are they calling? You know, try somebody else, Try a different dealer.

Well, I would definitely try a different dealer. Is that something? Can you guys actually diagnose that battery? I mean, I know you got to charge him to do it, but I mean, if he has something really.

Set up, we don't do a lot with him yet, Mark, We're still playing with those.

Okay, So it's just simply not gonna go there, especially.

Since it's under warranty. I would get a different dealer involved.

That's exactly what I do, man.

I mean, it's straight up lifetime, specifically for the twenty twelve Sonata was the first car they did that.

That's I looked it up to. Warranty is unbelievable, Kenny, I agree one percent with my expert, Kevin. I'd get it over, honestly, I'll tell you where bring it. I'd bring it over to McDonald Hondai. Yeah, why don't you? I mean they want you to pay the two grand when they pick it up, right, exactly? You know what I do want to do? Who wants a shot at this? You know what I would like to have?

You know what, Bow, because it's he paid this money and he's not getting any satisfaction.

Apparently didn't get anything.

The transmission has nothing to do with the battery. Neither does the belt tension er. I mean you charge the battery by plugging it into the wall.

Let's do this, guys. No, it's probably not a plug in hybrid. It's not, isn't No, no so that, but it's still it doesn't matter. The engine itself is charging it the fact that it's only charging it to forty eight percent is where it probably is. The battery.

He's got to be the battery, and he's got to like it.

Should last more than ten miles.

Yeah, absolutely, just a couple of hundred.

Yeah.

So Kenny, here's the deal I got you on. Hold Kelly, get everything over to Deputy Bow. He's going to call over to shop. He didn't have any luck, Lass, But I promise everybody listening, anytime we call to a company and they don't want to respond at all, and they don't have to respond directly to us, make sure they know that pity both. They can respond to Kenny and explain why it appears as if they're ripping them off. You know, that's my opinion. But if everything Kenny said

Nope, there's nothing missing.

I take him at his word. Get his information, Kevin Calkin, Shardan Auto Tech, and I'll tell everybody out there, go to Sheridan Auto Tech dot com. They can do your maintenance. On top of the maintenance, Kevin, you guys will do an engine, a transmission, a used engine, an alternator alignments. I mean really, you guys do everything everything. And then here's the other coolest part. Ready, I'm gonna brag about them. You can go to any of these dealerships and you

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All right, both one line open. A lot going on here three oh three seven one three A two five five. We're gonna reach out, hopefully Deputy Bow can get a hold of those guys down there and figure out what's going on with that Hybridge shop and just figure out, if anything, Bow, why the hell he's paying for something that didn't fix it?

You know the drell man I called during the break.

And then we're gonna go back to Bobby's got a problem with his two thy nineteen f two fifty and you bought it a couple months ago, correct, Bob, Yes, sir, and you bought it from off Road Unlimited in Fort Lupton. So three months later you find out you need a cat. You had a question about what was your first question you asked? I think it was about passing emissions?

Right, right right?

And you know, apparently it doesn't need emissions according to the dealership. And he claims that since it doesn't need emissions, that's that's not an issue to him.

Well, first of all, I don't understand why he would say that's not an issue if he's selling that vehicle from a dealership, and I believe Fort Lupton, I'm not positive, but I think that's an emissions area. But even if it's not, if where do you live? Where you live, do you have to get an emissions Yes?

I do.

Okay, So has it passed emissions? Have you actually brought it somewhere to see if it would pass?

No?

I brought it.

There was a check engine light on, you know, pretty much right after I bought it. So I went to OZ when they told me to put some of that cleaner in there and it would it was just eed the injective what we cleaned out. Well, that didn't work for I took it to the dealership and the dealerships of the Catsinogate.

You know what, never, and I mean never, ever, ever trust an AutoZone to diagnose your car. Those guys, I mean they can sell parts, they can look them up, but I mean to go there to get a diagnosis. I mean a free engine scans, fine, but don't let them talk you into snake oil. You'll pour in there to fix every problem in the world, like a mechanic in a can Mark. Yeah, go ahead to the meeting.

A twenty nineteen four and a half to fifty has an emissions defect warrants you for eight years or eighty thousand miles?

How many miles are on it? Bro one hundred and forty four, Holy COROLLI that's a lot of miles, man. So when you bought the vehicle, did you get an emissions voucher?

No?

This is very important. This next question I have. Do you have your paperwork packet from the dealership. I assume you do somewhere. Can you look through there and see if you acknowledged receiving a voucher for an emissions test? And by the way, is this diesel or is it gasoline? It could be either can you look through there and let me know if you sign something saying you receive the voucher even though you're claiming you didn't. But I need to know if they gave you a voucher in their opinion.

Okay, I don't have whitney.

Okay now now meantime, the other thing I want to do when you do talk to him, do they acknowledge did you ever bring it back to him? And it definitely does need the cats.

He claims that that he doesn't want to have anything to do with it because it doesn't concern him because you know obviously about the vehicle as is.

And is that really a whold on a second?

Bill?

Is that? I'm sorry, Bob? Is that really the attitude he had when you just called to try to figure out if they do any thing? Was he that big of a jerk? Or you pull in my chain?

Yeah?

No, No, the guy's really a pompous individual.

What's his name?

He was very disrespectful.

He's a sales manager. I can't remember his name.

Okay, let's do this. I want you to hold on a second, Kelly. I want you to reach out to these guys and see if they'll come on the air and talk about this. I'd like to hear their side of the story. The place is called Off Road Unlimited. I don't care who we talk to there and get them see if they'll come on the air. They should have an opportunity to come on and explain their side of this, no matter what. I'd like to know. If they're saying we did give them a voucher, that is

I'm sending in the meme an email asking him to come on the air and provide a comment in this matter.

That'd be great. And I'm gonna have Kelly reach out, but would one of you look up Just do me a favor. Just google Laramie, Wyoming or Cheyenne, Wyoming. Okay, muffler muffler shops, and I want you to call them up and say, how much are the cats for a twenty nineteen f two fifty. I'm going to prove to everybody just call up and get a price. Yeah, it's probably gonna be that'd be great to do it. It's

Bill?

I was curious on how the commissions and the fees work on some of these annuities, I.

Mean, period, like how much of the fees and how much are the commissions? Well, yeah, I mean, do you have a particular My understanding is they're different for all the products, So I mean, I'm not quite sure what product are you referring to.

Well, it would be a variable type annuity that's kind of blended in with it's a six year where you have to lock in to this varia.

Well, let's do this, let me, let's let's do this. Man, let me put you on hold. Let's get Joe Keano up. Let's get him back up, Kelly, and let's ask him the question. I mean, we talk about him. He sells annuities. He should know these answers. It's a pretty straightforward question. So you hold type bill. Tom's got an issue with Social Security that we're gonna take up right after this break. By the way, one line open three oh three seven one three eight two five five. When we come back,

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Right three three seven one three A two five five one line open. We've got a ton going on. Bill had a question on annuities. We're gonna get uh somebody on to answer that question. And then Jordan, this is really good. I love this. I love when businesses come on. So I'm going to recap. So the owner or the finance manager of off Road Unlimited in Fort Lopton. Uh, he on with us, but for his sake, here's kind of what happened, Jordan. I'm going to bring you up,

So basically, he purchased a two thousand and four from us back ten days before you about the twenty nineteen. Oh, it turns out he couldn't park it out his apartment complex.

Oh it was too big.

Yeah, out of arga.

Grace's WoT them out of the vehicle, bought it back from him, put him in this twenty nineteen they could park it as apartment complex.

Cool and Darnold's.

That was the end of the story. But we got a couple of phone calls to day from him and he was complaining about the emissions and everything. And it's a twenty nineteen Colorado state law says you don't need emissions till like twenty twenty five or twenty twenty six, whatever.

The exemption. You know what, that's a good point, Jordan. I didn't even think of that. That vehicle's exempt for what ten years? Nine years?

What is it?

It's seven?

So seven years, twenty twenty six.

So you didn't have to provide because it has an exemption sticker or falls under that, you didn't even have to provide that that voucher for an emissions.

Correct, Yeah, because it's an exempt.

Where do you stand on the fact, First of all, I don't know if it actually needs cats put one hundred and forty four thousand miles. I would assume it's probably a good chance it does. Would you agree with that?

I'm not too for sure. I'm definitely not a mechanic.

Okay, Well, where do you guys stand, would you guys help him out on that? Where do you guys stand on that? Now? Saying that? I realize you sold it as is, but the guy bought it three months ago. So if anything, I'm asking you, are you guys willing to do anything for.

Him in regards to fixing the cats or yes?

Well I assume that's what he wants done. When he called you today, what was he asking for?

He was asking about the cats?

Yeah, okay, so what do you guys tell him? Just too bad?

Right?

I mean, it's not really required to do as a safety issue or anything.

I get that. Listen, man, I get that. Look, guys, I get it one percent. And I'll tell you something. The fact you came on the air to talk about it is remarkable. A lot of dealers would never do that, and I appreciate that more than anything. And I'll be the first to say, you literally don't owe him anything, but is a good will gesture. What I'm asking you, is you guys willing to do it? Do anything. Let's say he can go up to Wyoming and get these installed.

We'll give them five hundred bucks, all right?

Hold on? Actually I like that. Let me go back to him real quick. Hey, Bob, I don't think that's a bad deal. They're willing to give you five hundred bucks. They did swap out that first one, which they didn't have to do. What do you think.

I mean, I think that's a good gesture.

I mean, it's probably better than nothing.

It's a hell of a good gesture, Bob, I really do think it is. So I'm going to put you on hold. They have your information, and I do want to say this to these guys, you know, Bravo guys, Bravo to you guys at off Road Unlimited and Fort Lupton. That's a hell of a deal. Like I said three times in this conversation, these guys didn't have to do

Yeah, we're pretty easy to work with.

You sound easy to work with. That's a you know, Roly Purofoy was up there for years and he was on the show with us all the time. Kelly, do me a favor. I'm gonna put him on hold. I would like to talk to them, or have Daphane talk to them, maybe getting on referral list dot com. We need used car dealers like this that come on. They do the right thing. We just do we, honest to God do all right, we've got a ton coming up here. Curtis with pro Form Concrete. He looked at a problem

I saw the pictures and I sent them to Curtis because he's got the expertise in this area.

Heay, So we're gonna find out afterwards, and we're going to get that caller up. And then we have an issue with Social Security and I'm still trying to get Joe up for Bill. Here's what I want to do on Bill Kelly. Let's go ahead and get his information. When we can get up Keano, we'll go ahead and bring him back on. I rather free that lineup. We'll have one line open really soon. Guys three three seven, one, three eight two five five. Any questions for Vestera turnkey.

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News comes as we can. Shooter's gonna help.

Come.

This is the Troubleshooter Show. No Tom Martinez, all right three ozho three.

Seven one three eight two five five. That's the only phone number you need, by the way, Welcome to the Troubleshooter Show, where we solve problems, answer questions, and we kick ass. That's it so far. Today we've uh well, we helped a guy get a five hundred dollars credit from a dealership on top of that, some of the updates coming up are remarkable. To be quite honest, Dmitri's got an update from Walmart. This poor lady yesterday, Well

I wasn't Greeley on forty seventh.

So check this out. Imagine a seventy year old woman possible dementia walking around grocery shopping, who's on a fixed income of roughly eleven twelve hundred dollars a month. Yeah, she's on disability, so that's all she gets. I mean, talk about living in Colorado and cutting a thin that's unbelievable. So we already know the whole situation's bad. These gypsies walk up to her and make her feel bad, say, hey,

I can't remember what else they put in there. Clarendon, Yeah, they rang up a bill for her that was five hundred and eighty dollars.

Five hundred and eighty dollars, and they kind of okie doked her again at the register. She gave the credit card to pay or the debit card whatever she's using, and didn't realize that it was over eight hundred dollars her own groceries plus all the stuff they stuffed in her cart walking through the story. Remember, this is an older woman with memory problems. So Dimitri reached out the

Yeah, I had a.

Pretty impressive response from the gentleman who's the store manager at that Greeley Walmart. It was his day off, and yet he called me twice, including the second call yesterday evening in which he said that he familiarized himself with the situation. So the videos contacted our caller, and our caller, he may recall, was calling on behalf of the elderly lady here has no position to call.

That's right, and he.

Made an appointment with them for them to come in on Thursday.

Nice.

Now, he cited some kind of a company policy against talking to the press in great detail without company authorization, but it made it clear to me he kind of I got the sense that the makings are going to be very pleased with tomorrow's visit to Walmart. So I do have a message into the caller. I asked her to call me as soon as that meeting is over to tell me how it was resolved. But I'm extremely optimistic. The gentleman I spoke with it's taking it extremely seriously.

They're going to give her the money. Yeah, I don't think they will follow up with them tomorrow, but I have zero doubt Tomeitri.

Really, I've never dealt with Walmart, so I'm very pleasantly surprised. And it was such a nice, nice contrast to the scumbags that ripped her off. In fact, I'm going to go to that Walmart Greely and see if I can get a video of the gypsies. No, no, I'm going to make my make one myself. If you want to get a video of gypsies praying on good normal, hard working Americans and the cops.

Of course.

Oh, I'm going to put it here on YouTube, on Rumble, on Brightbart, I'll put it everywhere.

You know what kills me? Well, First of all, I want to say this about Walmart class act. You know, people used to go, ah, they don't pay their employees.

Right.

Anybody that thinks that you're absolutely full of crap, you're full of crap. You go to Walmart, you work hard. Some of their store managers make over a half a million dollars a year. So just remember that they pay their people right. Their benefits are great, their stock options are great, they have a matching four A one K. On the employee side, they're great people. Okay, I'm not going to say they're perfect, but nobody's perfect on the

Walk Did you ask them where you got the shoes?

No, I didn't talk. I use that as a funny story sometimes. But in all honesty, that Walmart I met Sam Walton in prior to that, he was sacking groceries in Kuwita, Oklahoma at one of his stores. This is before super Walmarts and their grocery tree stores, and honestly, I think are failures. But I don't mean the super Walmarts with the grocery store. I mean the green ones, and I think they're getting rid of them. It's a great company. It was started by a great man.

I have a first hand Sam Walton story. Whenever you want me to tell you it's perfect, it takes I had a and this took place in the mid nineties. I had a business meeting over at a company in Longmont called McLean Western Distribution, And as I pulled up, I saw a small airplane parked in the grass. McLean Western is kind of in the middle of nowhere over there, right where the real estate is cheap, and there's a tiny private plane parked in the grass. And I happened

Wow.

He showed up unannounced flew landed behind the warehouse in somebody's field, walked up to the dock, told the guy, Hey, I'm here to see the manager.

That's great. The other thing, and I'll end this on Walmart. I just really appreciate what they're doing for this lady. But their stock when it's split a while back. I've owned their stock forever. But when I say I bought a lot, I'm not going to share, but it's a lot, and that stock has doubled for me. It's got a very small dividend. It's like maybe seventy cents a share or something, but it's literally doubled for me. I have made a small fortune off of Walmart. We shop at Walmart.

I'd have to look it up in my notes, and frankly, I'm afraid to give you his name because he's unauthorized to talk to the media.

Sara, let's not do it. I love it. Now we've got an update. This is Curtis pro Form Concrete. Curtis, how are you doing? He's one of our experts to referral Lis dot com.

Great Mark, how are you?

I'm doing? Great man. So a couple things here. One, we sent you pictures. Matthew called yesterday and Matthew, you sent us a bunch of pictures. You had a concrete company come out and they poured a patio. They poured over by your fence. You send us pictures that gate doesn't even open after they poured by the fence, right, that's right.

Yeah, it's atrocious.

It's atrocious. So we sent the pictures over to Curtis. Dmitri got involved, Deputy d got involved. And here's what's amazing, referral Lis dot com. I love having great people. We can go to Curtis. You looked at the pictures. I'm not going to paint a bad or good picture. What is your opinion of the whole job. Matthew's basically saying the gate won't open. And then the other issues were, what didn't you say it starting to spall or what were the other issues, Matthew.

And it was on.

One, say, of the gated falling apart from the buildings, but it looks like it's sagging down so you can see where the cocking ist bit off the wall.

You said, it almost looks like it needs to be kind of mud jacked. It's actually started sloping where the calking was, Curtis, it's dropped down. I mean, what are the different fixes here looking at the pictures, Curtis.

Well, a couple things there. They've got some hairline cracks which are somewhat negligible just because they didn't put enough control joints in got it. But the way they sloped from the back patio through to the front, they kind they literally cemented his fence and his gait in and then they kinda did a swale turned down by where the gate was supposed to open. And then on the backside they didn't even put a form board to create

I mean, so it's just a horrible genner to do a better.

Job than what I'm seeing in this one.

Well, is there any way.

Is there anyway to fix it?

Not sort of tearing it out.

Yeah, that's that's what I was afraid you're gonna say. And you know, we called this guy. What was the name of the company again, Matthew.

It was mister my It was just Professional Concrete Company.

Yeah, so we called mister may And let's remind everybody, Kelly, what mister my said. I love this. Do you remember.

Yeah, he was actually at a job and he said that he would basically be willing to come on Friday.

Yea, he said he was going to come on Friday. Here's the issue, though, I don't think he's going to come on Friday. But you know what, maybe he will. Maybe mister Myye will do the right thing. So I'm going to do this, Matthew. I've got to give him the opportunity to come on Friday. But I'm going to promise everybody out there, if mister Miye doesn't come on Friday, I'm going to do some free commercials for him, because after hearing from our expert how bad this job is.

What happened? When I got there, the concrete was freshly poored, and then I went to the back, and then Kate was up. So I called them to have the concrete company put the gate back on, and Kate went open. So I called him that he needed to fix this. They came by the next day and he just hit the area with a hammer and busted out and called it good.

Oh my god, this is mister Leogo or whatever?

Right?

Did he have a Bond's eye tree hold on, Curtis. Here's the deal, Matthew, here's what I want. We're going to give him every opportunity Friday, every opportunity. If he doesn't come on Friday, it's going to be a wonderful show Monday. If you like a lot of fireworks, it's going to be a wonderful, wonderful show Monday. I'm sick and tired of contractors not doing the right thing. This isn't something that's you know, this isn't blue or gray.

Give me some good weather?

Yeah, I know he I signed a deal with him. He's been on How long you've been on the refral list, Curtis, I mean.

Forever since like twenty twelve, I.

Think, yeah, so we're talking way over ten years. I called you up, I got three bids and I went with you. You came out. I mean it's been what three weeks or something, and I told him, I said, listen, you can't do it before Thanksgiving. We've got twenty people coming over the house. We're gonna have cars everywhere. But he's going to come out and actually expand my driveway and he's going to replace like three four huge chunks of it that have cracked over the years. So I'm

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All right, Boks three oh three seven one three eight two five five, we have a line open. You've been ripped off, need some help. We've recouped a ton of money today. We're going to do some updates that are going to blow people away here in one second. But Tom has been holding for a long time. First of all, Tom, he should I go to Tom first? Or should I go to Don Kelly?

I swear I'm going to get in there and kick your butt.

Uh oh, Tom, what's going on with you?

Sir?

Tom.

Yes, No, I'm mark your Tom.

Yes, sir Mark, I appreciate you taking the call.

What's going on? It says you got an issue with Social Security?

This is for my sister.

Okay, So she is receiving.

Social Security disability, got it?

They took it away.

From her a couple of months ago.

Why that she was making too much money? Oh, my sister is a senior citizen. She works for one of the local grocery chains as a bagger.

Well, this is pretty cut and dry. Man, Hold on a second, this is pretty cut and dry. She either crosses to the threshold or doesn't. I mean, does she make too much money?

You know, she was giving the letters. My sister has an intellectual disability, and I guess she was getting letters from Social Security about hours. And I had been speaking to the grocery chain about that, about quick giving her so many hours. She can't work, you.

Know, thirty plus hours.

She's got to be you know, twenty right around there.

How much is she making? It looks like in twenty twenty four, the SGA is fifteen and fifty dollars a month. Is she making more than that?

At some point in time she was with the increase in hours and also the increase in pay for in Denver, I mean, minimum wage has gone up so much and I just recently had them reduce her hours less than twenty. They were telling me, well, she has to worry twenty hours a week, and it's like, no, I'm going to get ahold of the union Local seven and they got involved and I said, she doesn't need any insurance or anything.

So you guys have that or you have that part figured out. If she continues to work, it's going to be under the threshold, right, So what does social Security say?

Now?

What does disability say? Now that she's going to have less hours?

We're on a holding pattern. We're waiting for them to get an appointment, and it's been a couple of months. Is there anybody I can talk to maybe try to expedite this because she has nothing coming in now.

Well, God, she's in that weird trap. She really is. McGuire six years old. Yeah, hold on a second, see if we can get Sullivan and McGuire. Kelly, do you have their number. I'd like to see if we can get them on. Suzanne might have that number. She's probably listening. Hold on, man, I hate to do this.

Year.

I'm going to put you on hold. I want to see if I can't get someone on that specializes in this. Okay, Okay, Well, it's not every day you get a call going someone makes too much money or or you know, the minimum wage is too high, But in his particular circumstance, it is. I mean, it truly is. And they put you in the position that guaranteed money coming in, they take it away because you go over that threshold. I mean, you can look at it any way you want to me.

I called two separate muffle shops in Wyoming.

I didn't look at the town.

So in Wyoming. In Wyoming and you asked him how much for new cats on a twenty nineteen f two fifty. Remember here in Colorado, California missions. I know there's people out there going to say, oh, you can't tell people that app bs. I can tell them what I want. Here's the bottom line. Because of our governor in the lefty ways, all you lefties out there that vote for these lefties and complain about grocery prices and complain about the cost of living and housing. I want you to

One was two thousand to four he said, probably on a low end, and the other one said sixteen hundred plus one hundred.

For labor, seventeen hundred dollars seventeen hundred, So.

Seventeen hundred dollars compared to six thousand dollars where you don't have to get California missions now, correct? I can already hear the buzzing out there. Well, we're California missions. You have to have it. No, if you own a shop, you have to sell it. You can't go buy one and have a shop install it. They'll get fined so much you'll run them out of business. Most mod Boss, you can't do that. Shops aren't going to do that.

Speaking of homeless, have a quick follow up, please.

We had a guy who was in hospice, got sent to the hospital and didn't.

Have a place to go. Oh my god, he was going to be discharged.

Wait a minute, Wait a minute, So homeless guy, what did you go into the hospital for. I forget what the reason was, but in an emergency situation.

So he was in there. They were going to discharge him and he had no place to go. So I told the woman who call on his behalf to get in touch with the patient advocate. The patient advocate found him a place and he was sent to hospice.

Oh my god, you found him a place.

Well, the patient advocate did, but we found.

That's fine, but you got involved in with me. You found him the place he now is in hospice. You know, guys, Doc, that's incredible. Those are the kind of stories. I mean, just today, we have recouped a ton of money for people and helped with a ton of problems. But to find a guy a place to die with dignity is incredible.

Man, give you another quick one. We had a guy call up who was out of groceries. This was on last week, I think on Friday. Homeless guy or just he had no way of going to get groceries. Oh, and he called up and he wanted to find out how can get groceries.

Did he need money or he literally needed a ride or both needed.

I don't know about the money, but he needed a ride, okay to go to the grocery store. I drove, I got a list of what he wanted and dropped it off at his house. That gross is the weekend, My god, man, and you paid the grocery bell. Well, that's beside the point.

That is unbelievable, Doc, what a nice thing. Well, we do help people. Oh, my god, we help that. No, I mean, my god, If you just listened to the day's show, we've helped a ton of people. You got any more there, No.

That's that's it's all right.

Listen, I'm working with a contractor who took sixty thousand dollars.

I'm from someone. Well, I probably got to mention his name a few times. And if it's sixty grand and we're not getting anywhere, we probably need to light a little more fire under Listen, we're gonna come back. What do you have, Dmitri? Update wise?

Hey, I just did my Walmart update and I'm working a couple more complicated cases that aren't ready for an update yet.

Got it going to sound like a total bow?

You got some after the break? I hope, Yes, I have a couple good.

Ones ones, a death certificate issue, and then I.

Got a certificate issue.

And then regarding Hannah, it was dollars case. Regarding that forty two thousand dollars that her stepdad jammed into.

That ATM unbelievable. We're going to talk about that, Tom and Don. You guys are going to be up Barry Miller with the Steri turnkey. We're going to talk some real estate that and a lot more after this.

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Who else would call on that? It is so I don't even know how people make money in that business.

Nothing so our basketball team was.

I just don't know who to call on it. Kelly, I just, honest to god, don't.

I can get his number and see if Pete is available at a different time.

Yeah, hold on here, I Mark, you're on the air, all right, Sorry about that. Three oh three seven one three eight two five five. Hey Dragon, you act like if my buttons on, like I'm gonna cuss or something. That's crazy. That's crazy, thinking dragon, How the bumper music happened?

You came back?

You were talking? Why was on offline? Here's the problem, good, here's the problem. First of all, I learned a long time ago. You just don't cuss when you're in this studio. You simply don't do it. I mean, that's the way I live my life, and that's what what what what? You just don't do it. So you look surprised. You look surprised, and I don't know why you look surprised. And people out there, you can always tune into our YouTube where it's a show within a show. When we're

I just want to ask Tom if he went down to the local Social Security office in person.

He said he was waiting. In fact, I'll go back. She's back on with him. I was trying to get Sullivan, Sullivan and maguire on somebody with so security disability. But he did say this, I remember this, Doc. He said they're waiting to hear from him to have an appointment, so hopefully he can take care of that. But let's get Let's get Tom's number, Kelly, and then when we can get somebody on that can talk directly to disability benefits, will do that. Now. I want to go over to

This call came in on December second. Tom was a host. His name is Jent. His sister passed away in Utah and he was having a heck of a time trying to get the death certific It's from a Linquist mortuary.

And late in Utah.

Why was it so hard?

Well, there was just some confusion with the mortuary. I think they were busy, and I think it kind of fell through the cracks. But the main issue is I did call the mortuary in Utah. You need to have a valid security number on a death certificated.

Oh, that's what the mortuary told me.

And it was a little hard for me to swallow, because when you're dead, why do you need a Social Security number?

Did you find out that's correct?

I went ahead and called the state Medical Examiner in Utah, talked to the public information officer and it is true.

Well, then I called.

Back to the mortuary and I said.

Look, this guy Gent from Colorado. He's been waiting. He needs to get these death certificates so he can handle the estate. So they were able to expedite the four death certificates and Jent did receive them last week.

Wow.

So it was just an issue, a snafoo with the getting this.

So sweating, I'm fake. Did they shed any light on why they need the social Security number? Is it just basically to prove who it is?

I asked, and the public information officer did not know, and I said, why do you need? And I went and looked at my wife's death certificate because I thought, what in Colorado it's just not required, But in Utah it is and they do have the verify. So so it takes a lot longer to get a death certificate in Utah as compared to Colorado.

I am curious, like how many states actually require that. It's it's very odd. What's the next one, sir? And good job? By the way, the guy got what do you want?

God?

What he wanted?

You know, it's funny. We have a lot of updates that aren't monetary. We actually got a guy I think it's before you bo, but Doc was around for sure. Remember when we got the guy a liver? A liver? We got a guy a liver? What's that with onions? I'm with onions? Listen to this guy, but boom boom, go ahead, go ahead bo next.

So I'd like to reach out.

Dollar was working on the case last week, and I believe he went out to this lady that called in her name is Hannah, her stepfather pushed forty thousand dollars into.

An ATM machine you, oh my.

God, and got totally ripped off. I've called her twice. I have an FBI agent friend of mine that would like to discuss the case with I need.

To I need to recap this real quick, and we're going to get back to the update. And I apologized. I went after I took that call, and I was out of town right after that. Up till a couple of days ago, this guy got so hoodwinked. Oh my god. He took forty thousand dollars out of as well as Fargo account. Isn't that correct?

Bo? Uh?

Yes, forty thousand in bash and two different locations. Then he walked to a particular place and deposited it through an ATM. A bitcoin ATM stuck forty thousand dollars in it. And I'm not kidding. We verified this story. In fact, Bo, no dons dollar.

This dollar went out and he gazes on location and photographed the ATM and talked to the liquor store.

Talked to the liquor store. I was thinking possibly the liquor store was in code. And here's how this whole thing unfolded. The guy basically got a call. Wasn't it over taxes? They said, he owed taxes.

There have us something about some urgency with the bank, that something was going.

That's you're absolutely right. They called up and said someone hacked into your accounty. Then you got to withdraw your money right away. Yes, and he fell for it. He deposited forty thousand dollars. You have an FBI agent involved. Hold on, I want this update right after this.

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Ripped You need that so you don't have.

Run anxious.

As as we can, Shooter's gonna help.

Come.

This is the Troubleshooter Show. No Tom Martinez.

Welcome my friends to the only show of his came. We're here to sound problems, answer question and stay complaints. We're here to make your life a little bit better. You've been ripped off, Maybe you just got a question. Maybe you think you're getting ripped off and want an expert's opinion. This is what you do. You pick up the phone, you down three oh three seven one three A two five five or three oh three Martino. That number works on and off the air forty five years

Yeah, I kept gop.

We have a loan with Bank of America and we're looking into refinancing at with a streamline refinance.

Is that still a thing?

And who would be best to go with.

The What do you I don't understand when you say streamline refinance? I mean you could be talking about an action and not a particular bank or a particular lender. What are you talking about, Well, it.

Would be through a lender, but it's a simplified process. You know that you don't have to have an appraisal on everything. They just you know, take the information.

How much equity do you have?

All about four hundred thousands.

So you've got four hunder grand inequity. What's your credit score or what are the credit scores of anybody on that deed or anybody on the mortgage. More importantly, two.

Of us are about eight hundred each.

Oh, so you got good credit. Let's do this. Let's get Brent Ivanson on. I'd like to do that with Ideal home loans. Hold on a second, man, I'm going to put you back on if you drop off for the fiftieth time. Callback. But I know what to ask the expert, But I would like to get him on and then he might have questions for you. Now. Meantime, we're going to go back. Hold on one second, Barry, I want to go back to Deputy Bow. Deputy Bow, where did we leave off on updates? I want everybody

What else you gave?

Bo?

So Hannah called in last week and Hannah, if your list, we would like for you to call back into.

Dollar or I.

Oh wait a minute, I'm sorry, Bo, I'm gonna let you. I'm gonna give you a I'm going to give you an opportunity to recap. Tell quick as you can for everybody listening what we're talking about.

Okay, Hannah called last week her stepfather's got scammed out of forty thousand dollars. Her dad put this money into some sort of a bitcoin ATM machine out in Aurora and basically he lost the money. He got scammed out of all of this cash.

And we know a couple things about this. Number one, we know what actually happened. We have sent Deputy.

Dollar went out and photographed the atm.

Talk to the people that.

Talk to the people to own the liquor store.

Now, the people that own the liquor store, we believe don't have anything to do with it.

But who knows.

But who knows?

Now here's the interesting part. You're saying you can't get in contact with him.

Now, I cannot get in contact with and I believe Dollars tried to call her too. I have an FBI agent friend that reached out to me that would like to talk to her about this case and pursue it.

Here's what I'm afraid of.

What is that.

I'm afraid that maybe the scammer got win, that we got involved, and they're threatening these people, and that's why they're not answering the phone.

Mark. I never thought of that guy.

How the hell would they why would they call in? And we verified the story, like absolutely, we went out there. This happened. He went to two different Wells Fargo withdrew forty thousand in cash within the last couple of weeks, went to this liquor store on video and deposited it through the ATM. And there's people listening right now. I guarantee you going, how the hell can you deposit that much cash? We verified it, We verified it.

She was teary eyed when she called, and I don't understand why she will not reach back out to us so we can give her help. But Mark, you have a valid point about maybe maybe the scammers are doing something to her.

Maybe someone got to him. We've got a we keep trying to get to him.

I will I'm gonna call again after the show.

What else you got cooking? What else is in the hopper?

Joe from as Alison Plumbing, he lent allowed his fellow contractor to go to a supply a house and buy fifty dollars worth of product and he's not paying him. So we Joe, with the help of Brad O'Brien, is working on filing the mechanics leaning against the property so he can attempt to get his money back.

Who owns the property?

And for if some.

Lady out in Centennial. It's a very expensive house. He did a lot of heating work there.

You know what, folks, I mean a lot of people don't realize this. If you're new to the show, you probably don't. But if you do work on someone's house, even if they're not the ones paying you. Let's say you're a subcontractor or a supplier, I mean back in your first lifetime BO, you guys you sold plumbing supplies, right, yes, you would deliver stuff to homes. You might deliver a

And we've had to do that several times in this really and it makes tough.

It is tough, but it makes the contractor stand up. And the reason that's out there in the law, and I want everybody to understand this, it's betterment. So even if it's betterment, the furnace is there, it gets installed, BO doesn't get paid. And I'm using this as an example. Bo Bo's furnace made them better off. I mean, they do need to pay for that improve the property. It improved the property. And it doesn't matter if you're mowing

Right, And we found out that the contractor that did this job for thirty nine thousand dollars didn't even pull a permit.

So we're complaining.

We put a complaint into to the mechanical department.

You gotta folks, you got to go to referral list dot com. What else you got, sir, h that's it?

Just got a few other cases, but there's he I want you to be resolution.

I want you to stick on that one. When that lien gets done, I would like to follow the timeline of how fast they get paid. I mean, let's face it, it could be a year, it could be when they sell the house, or it could be pretty damn quick. Did you ever talk to that contractor?

By the way, yes, late when he filed the lane with the help of Brad O'Brien of Brian Legal Services, Lean was filed property in the homeowner when he came back from Spain, was extremely pissed off.

All right, bet you found a lean.

For fifty four hundred dollars on the property when you paid thirty nine.

Thousand dollars for the job.

I'd be pissed.

So I don't know when he's going to get paid. But the lien was done properly.

So hopefully he'll get paid in a couple of weeks, or it could be a few years.

When she sells a property, like you said.

They could actually foreclothes on it and force to put that costs to a tunnel.

That costantly and he doesn't want to do it. He feels bad about it, but he has to protect his interest.

Oh, of course you do, or you'd go broke as a contractor. That's why I always argue, always don't pay money upfront to contractors. Don't do it. I don't care what you gotta do. Try everything in the world. If it's custom stuff that there's different things I agree with, but in general, don't do it.

And ask to get a lean waiver from the contractor when you're doing these jobs.

When you're done and paid, that's a very very good thing to throw in their deputy, Doc, you had a question. I'm sorry, bo Is.

At every update, that's it for now.

Doc.

You were working on one where it was a sixty thousand dollars deal the job wasn't done to the call.

It was eighty one thousand dollars a job, but she paid sixty thousand up front, got it.

She's very unhappy with the work that was done.

It's substandard.

How much have the jobs been done?

Very very little?

Oh well, and she.

Just got an email from him yesterday saying he wants to come out and finish the job. My question is, is she legally obligated to let him finish the job or can she terminate it because of substandard work and get her money back.

Well, if the job's not finished, I don't know how you would call it substandard if he's willing to come out and fix it. And this isn't a legal answer, this is just doing the show, so long answer, And the answer would be let him try to fix it. Now, the next question becomes, how many opportunities do you give somebody? Well, I don't know the answer to that. Maybe two, maybe three.

Well, yeah, I told I also told him on a conference call yesterday about the construction.

Yeah, he's supposed to Yeah, he's supposed to hold that money in trust.

Let's go.

Yeah.

So, in the state of Colorado, the Contractor's Trust Act basically says, if I give you money for my project, you don't have to actually open up a bank account or a trust account, but in general, you have to earmark that money from my project. You're not allowed to spend it on general expenses like rent for your building or your trucks or anything. It is for my project and my project only. And if you break that law, there is a little bit of criminal to it, but

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Sorry, folks, three oh three seven one three eight two five five. We're trying to get one of our experts on for Don Kelly's working on that in the background. I want to go to Barry Miller with festera turnkey and we're going to put you on the spot. Barry, let's do it. So Deputy Bow's got some questions and I want to I want to pepper this with a little bit of information. One, Deputy Bow, you've got a bunch of rentals already, right, yes.

And I have an important question I want to ask on the air because this would be a benefit to the listeners.

And what hold on. But what Barry Miller does in general, and I'll let him correct me, But so everybody understands if you don't have any knowledge of being a landlord or don't know how to find undervalued property, what the Vestera group does. They go out and they find a coomies across the country that are thriving, and then once they find that correct area, then they do a deep dive and find properties that are undervalued but yet ready and I mean ready to rent out. So you purchase

Yes, And I'm at the point now my sister and I hate being a landlord because most of our stuff is in Denver. You got to be licensed, and the laws changed that landlord talent laws. You almost need to be an attorney to be a manager.

You're brutal, it is brutal.

So my question, I have six rentals now, Barry, can I sell these rentals and put them into a ten to thirty one exchange with your company D percent?

Yes, And not only that, Bull, I have approximately four to five maybe six. I almost said half a dozen customers right now that are doing that because of what's going on in Denver.

Well, explain exactly what you guys are talking about. There's a lot of people that don't know what that is.

It's a pain to be a landlord. The tenants have all the rights.

I can't.

I have to change all I have to now have a real estate license for each property is required by Denver, and they check. They want to do your inspections. And now they're doing bathroom prevents.

And you can't kick people out. No, I got one that No, no, no, I'm not kidding it. Literally when the lease is up, unless if you're selling the property you're moving.

Into, technically I have to find them another place. It's not my place. So I'm sick and tired of it. And I think a lot of listeners are the landlords. And this is very good news. I've been want waiting to ask you this question. If it's a ten.

Thirty one, I wouldn't have to pay tax. I could roll it over.

In ten thirty one. Is you sell the property, the game that you make on it, so long as you buy other real estry invest okay, proper or more value equal or more value okay. But I'll say what our customers are doing. They're selling one property in Denver and buying two or three properties of greater value total and other areas in other areas, making more cash flow, no deferred maintenance. Their properties in Denver have deferred maintenance, but no taxes have to be paid on the gains at that time.

And you can put all that together for someone like him and just a turnkey solution.

It's a turnkey solution. We're doing that literally a couple of times every week.

And no going out on Sunday to fix the toilet.

No going out on Sunday. And when you when you own the properties. Now this is where Tom Tom Tom Tom Martinez says, Barry, how much are you charging to oversee the property management? Three hundred and sixty dollars a year, that's nothing. And then when we get that call at two am, we get the call.

You don't that's so reasonable.

Yeah, but if it's him and you get the call, you should call him just to tell him you got the call.

Yeah, well, after our.

Meeting today, now you know this, the years may have to go to seven twenty.

Oh.

Hey, we're gonna we're going to come back to these guys. But I've got doctor doctor Joel on. I wanted to bring him up because an email I got, Hey, doctor Joel, I need to ask you something, man. Two things. The weight loss stuff you're advertising right now, the deal is crazy. I've had two or three people literally email me asking me, how can he do it for two hundred and fifty and that's either of the medications. How does that work? First of all, doctor Joel, oh Man, did I have

This is this is doctor Joel.

Okay, doctor Joel. She has the lines cross. That's why you just heard me talk but I couldn't hear you. No big deal. So anyhow I've got to ask you about that. Then, what is the deal? How can you guys be two hundred and fifty three hundred bucks for what? What are the two weight loss medications?

Now?

We're two ninety five that's where we're advertising right now, two ninety five and that's for a standard dosing on some magetide. And we're able to do that because we have a high volume of patience and also we've got good relationships with our compounding promise. We're not trying to make a killing off of it. We're just trying to support people who need the drug.

And when when we talk about need the drug, what is an idea of someone? I mean, at what point wouldn't you give it to somebody? I mean, if you're fifty pounds overweight, I would assume there's no problem getting the drug through you guys.

Right, you know, every patient's different. So what happens is when a patient has their consultation, which is at no cost with our medical doctor. Our medical doctor will take their weight and their height and their BMI and make a determination as to whether or not they're qualified to

And then at that point, so that part's free. In other words, you figure out if it's right for them, and once you do that, then they literally pay two hundred and ninety nine bucks a months, and that includes the medicaid or the shots that they take weekly right there at their own house, right right.

Two ninety five mark, But yes, you are correct, that's exactly right. The medications directly shift from the pharmacy to their home so they don't have to go anywhere, and includes the syringes, all the supplies that they needed, and then they can have unlimited consultations with our patient coordinator if they have any questions about how they.

How much could someone that let's just say and I know this is all per person, but under over one hundred pounds overweight or between seventy five and fifty whatever it is. How much weight have you been seeing on this drug, say, over a six month period? Is there an average?

Yeah?

Well the best way to because everybody's body shape is different, to give a weight number doesn't really give you a good indication. So a good rule of thumb is a thirty percent reduction in body weight over a three month period.

In a three month period, yes, that is just ridiculous. Every time you turn around, you're hearing about what miracle drug this stuff is, but everybody else docks selling it for like two thousand bucks. I still don't understand it, two ninety nine. How you can do it? Go ahead, Dmitri, Hey.

Joel, it's Dmitri.

So for somebody like me who's got and I don't know anything about this drug, So forgive me if this sounds really, you know, stupid.

But you know I've been struggling question.

Thanks, I've been struggling to lose like the last twenty pounds around the belt line. And as you know, that's the most difficult for man, stubborn fat, for man to lose. So would I be a candidate for this or am I just not overweight enough?

No, you certainly would be a candidate. But we have lots of patients that are in your same situation that are just trying to lose that extra ten or fifteen pounds or even less that. Like you said, we start to gain that around our midsection as we get older as men as women. You know, obviously it distributes into different areas of the body. But the short answer is yes, absolutely qualify for our program. You know, you work with

You know.

We allow the people to go on and up. We don't hold you to any kind of contract.

It's a month to month. There's no Dmitri. There is no better deal out there. These guys are doing it all over the country.

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All right, folks, we have got so much going on. I got to jump to Ryan herb Big. Ryan is on a referral list or referral list dot com. He's one of the owners of American Liberty Mortgage and by the way, Small World Barry Miller in studio with me knows Ryan Ryan. I got to jump to this because I'm running out of time. But basically, Don's got a question, and here's the question. He's got about four hundred thousand dollars in equity. His wife and himself are both on

Don actually maybe even none?

Okay, no cash out. You just want to get the payment lower and REFI Ryan, is that a thing anymore where you don't have to go through and you know, do the appraisal, do all this other stuff with that much equity and that kind of credit score. Give me some quick feedback.

Yes, so you can do a streamline. What kind of loan do you have? Is it a conventional VA that's with Thank of America?

Oh?

Okay, do you know if it's Is it a conventional loan? Fhava?

I believe it's faha.

Faha, Okay, so faha and BA loans do allow you to do a streamline refinance without an appraisal, so you could look at the doing that. Those programs do not allow you to get cash out, But if you want to just lower your payment, you can do a streamline.

If he has, like Ryan, in all honesty, I'm saying this simply because I'm running out of time. If he spends ten minutes with you on the phone, I mean, is that something you can say, Yeah, we're going to be able to do this, no problem kind of deal.

Yeah, yeah, yeah, we can chat about I love him, know exactly what I love it.

Don.

Here's what I want to do. And I appreciate you Don hanging for so long. But Ryan's one of our mortgage experts. This guy, he knows all the products inside and out. He can do reverse loans. He can do anything, it just doesn't matter. He can do it VA VHA conventional seconds, reverses. You get the idea, call them up and I want feedback from you, Don, how it went. Is it gonna work out? Please give me a call tomorrow. Seven to one nine. This is Ryan's number. Seven to

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Compass Insurance Real quick Man. Last week they were doing the free insurance checkup, which they do all the time. Go to Compass Insurance dot com call them. They saved the guy. Listen. Brian was on with me last week. No joke. They were paying about forty thousand a year for all their coverages. They had all kinds of stuff. They had a couple rentals, they had a home, they had cars, they had kids. You get the idea. Listen to this. They saved them twelve thousand dollars a year

Hey, Barry, do you handle the ten thirty one exchange or do you work with somebody to do that?

Yeah?

Yeah, we are not the intermediary. We coordinate it, but we work with a great intermediary on your behalf.

To make sure you're compliant. I mean that you have to be compliant.

Yeah, and they're a great natural.

You'll end up paying all the income.

Oh yeah, you don't want to do that.

Are you thinking about doing it? Troy?

Yeah, I'm waiting on Tom to figure out how I can use my IRA money to do it.

Well, what's there to figure out there? I guess I don't get that part. Perry. Do you have any idea?

Well, yeah, well there's timing and there are there are little things that occasionally we could get creative on and help them with a little more money. And what the word is boot in the technical what if somebody wants to put some of the money in their pocket, we have some ways to help them avoid taxes with some creative legal thinking. Yeah, I didn't know if we could get Troy's number, I could give him a call.

Well, we definitely can, Troy hold on. Give give Kelly your number for sure, I'm going to put you on hold. So it is pretty interesting Barry though, for people that have never invested in property, you really do offer one of the few turnkey solutions. And I just want to recap basically what you do for people tuning in, and it is amazing. Some of your returns over the years are crazy.

We don't have lower than forty two percent is our lowest return this year. That's crazy, and that's the normal lowest we've had in five years.

So basically, they find areas in the country or pockets in the country where there's a good economy going on. They figure that part out first and they have a whole research team that does it. Then once they figure out the area, they start drilling down and figuring out what properties are ready to buy and ready to rent out. In other words, you don't have to put any money in them. You don't have to rehab. We're not talking fix and flip stuff. When they find that property, you

That it's their property period, end of story.

You pay these guys four hundred dollars a year roughly three three sixty three hundred and sixty a year. That's what you guys get for your part, and they're going to fully manage it. They're going to find a management company there to work with that's local, knows everything going on is close to the property. Those guys are going to actually manage it for you. And you know you're not going to have to go fix a toilet in

No what we reduce the commissions, We negotiate commissions everything, We get insurance brokers.

Where do people make most of their money with you? Is it is it to be just the equity, Well not jos So when they sell, well.

When they sell, we're able to negotiate commission.

People that have rental properties now like this guy Troy, they can call you and you can do the exchange so they don't end up paying any of the capital.

Games could sell their properties here in the Metro area and take care of them with you know.

I got you, I got it.

So check out Vista Turnkey give just give Barry a call. Directly asked questions three h three eight eight eight three seven eight eight eight eight eight three seven eight eight