In a world where technology is constantly evolving, it’s easy to overlook the power of traditional communication tools. Take the humble whiteboard, for example. It may seem outdated, but it’s actually a highly effective tool for remodeling companies. Tim and Greg discuss why whiteboards could be a good choice for any team looking to communicate […]
On today’s episode of The Tim Faller Show, Chris Fox is joining us as the guest to talk about the concept of Capacity Beyond Demand. In order to maintain a good budget and client experience, it is important to determine the capacity of each department, as having an over-capacity department can lead to a decrease […]
During Episode 21, Tim had a conversation with Ray Hornsby about his journey from being a Lead Carpenter to becoming a Production Manager. Ray is among the few who have successfully made this transition. He has moved up the growth track and is now the proud owner of Hopkins and Porter Construction located in Potomac, […]
Scheduling has been a challenge for everyone over the last few years. Scheduling individual jobs is a challenge by itself but adding the sales design process, the job set up, and then the job itself makes the challenge grow exponentially. Getting the sales design process scheduled is a growing trend in an effort to more […]
Continuing last week’s episode, Join Tim, Greg, and Craig Deimler as they delve into the sensitive topic of firing family members. Learn about the common reasons why letting go of a relative may become necessary and discover invaluable tips from Craig on how to evaluate their performance impartially. Craig also gives advice on how to […]
Family members can sometimes bring valuable skills to a company that can help improve it. However, in some cases, it can be seen as favoritism by the owner (usually a parent), who tries to get their son, daughter, or spouse to take on a role without having the necessary skills or qualifications. While hiring family […]
On today’s episode of the Tim Faller Show, Geoff Clark will join us to talk about the topic of onboarding new hires. He will share the story of how he and the team at Mac Renovations decided to improve their old hiring process and will walk us through the new onboarding process they have implemented. […]
On this episode of The Tim Faller Show, Candice Rania and Morgan Thomas join the show to answer the question: Can design and production get along? While the production and design teams have the same overall goal of completing a project that will delight their clients, they do it differently. Morgan and Candice talk about […]
On this episode of the Tim Faller Show, Tim and Steve discuss the client experience and how to turn clients into raving fans. The client experience is all about how the client feels and not what you do. Tim differentiates the customer service a company provides from how clients perceive that service. Not only do […]
On today’s episode of the Tim Faller Show, we say goodbye to Steve Wheeler, who has been a Co-Host of the show since its inception. Steve shares his journey in the remodeling industry and how he started his own company. Additionally, Steve takes a trip down memory lane, reflecting on his time spent being part […]
We are thrilled to introduce our new co-host, Greg Woleck! As most of you may already know, Tim Faller will be retiring in September of 2024. Therefore, Greg will be joining us as a co-host and will eventually take over the podcast after Tim’s retirement. In this episode, Greg talks about his background in production […]
On today’s episode of the Tim Faller Show, we welcome Trevor Robertson from Innovative Design Build, who will talk about how he uses change orders and how they are coded for cost accounting. Trevor is the Project Manager who oversees the process and communicates the changes with the accounting team. He will also discuss how […]
On today’s episode of the Tim Faller Show, Tim and Steve are joined by Ian Schwandt to discuss the importance of purchase orders. Although purchase orders have been in use for a long time and are widely used in commercial construction, they are now being increasingly utilized in residential construction as well. Ian sheds light […]
One of the most challenging parts of construction is getting the preconstruction part of the job right. Today, on the Tim Faller Show, Dan Purnell and Dan Zimmerman join the show to talk about how they rebuilt this process at Alloy Workshop. Dan and Dan go through some of the red flags they saw before […]
Today, on the Tim Faller Show, Billy Dodd shares his insights on accounting for overhead costs in projects based on the expected time of completion for each project. Billy explains how his team uses this approach to manage overhead and execute projects efficiently. He also highlights how he applies the same principles to multiple projects […]
On today’s episode of the Tim Faller Show, Tim and Steve have a special guest, Paola Enriquez, who talks about a new track at JLC Live. Starting in March 2024, Spanish-speaking workers and owners can access education in their native language at the En Espanol track. This will be presented in Spanish rather than interpreted. […]
The Tim Faller Show live from Summit! Alison McLennan and Marsha Hanna joined Tim and Steve on stage for a discussion. Alison talked about how McLennan Contracting hired Marsha as a Project Manager, who didn’t have any carpentry experience. However, Marsha’s non-construction skills made her an excellent choice for the role. They also discuss what […]
Today, the Tim Faller Show welcomes Dan Purnell as a guest. Dan will be discussing how his team at Alloy Workshop utilizes GP/Day. He explains what GP is and how Alloy Workshop uses it as a measuring tool. Moreover, Dan differentiates GP/Day from other metrics and its impact on the department. Dan Purnell is a […]
What we say is a reflection of what we think, and as clinical counselors will tell you, what we think will dictate how we act. So, how we act will of course dictate success. Following this logic, words are very powerful factors in our success. But do we pay attention to those words? We tend […]
Today on the Tim Faller Show, Geno Arroyo joins the show to discuss successful estimating. Geno goes through his process as an estimator for each project from start to finish. Suppose you want a more in-depth breakdown of his methods, including getting labor costs right, then you must attend Remodelers Advantage’s Art of Estimating masterclass. […]
Today on the Tim Faller Show, Tim and Steve talk to Eric Fortenberry, the Founder, and CEO of JobTread Software. While working as a CEO for a General Contracting company, Eric built the first version of JobTread due to the broken processes at the company. Eric gives insights on how he turned the company around […]
Today on the Tim Faller Show, Camille Jenkins joins the show to discuss the importance of the client experience and how it differs from satisfaction. Simply put, customer satisfaction is how happy your customers are while using your company’s products and services and how well you are fulfilled their expectations. Customer experience refers to customers’ interactions […]
Today on the Tim Faller Show, Nick Sandifer details a new way to communicate in the field to help his team navigate the small details in elaborate projects. Nick and the Sandifer team use QR codes to help communicate better on the job site. The QR codes allow the project manager to view the electrical […]
Today on the Tim Faller Show, Nisreen Hasib joins the show to discuss contracts for contractors. Nisreen discusses the importance of having contracts and some of the important items to put into those contracts. She also gives examples of bad and good contracts she has seen over the years and how they impacted the project. […]
Candice Rania and Morgan Thomas rejoin the Tim Faller Show for a follow-up from their last episode, Design and Production: Can we really get along? In this episode, Candice Rania and Morgan Thomas join the show to discuss what happens once the job is started. They discuss challenges at the job site, whether it is unforeseen circumstances […]
Tess Jezek joins the show today to discuss the importance of your company’s reputation in the reputation economy. In fact, Forbes reports that 60% of consumers are willing to pay more if they believe they will receive a better service. Tess discusses how an accurate description of your business online is smart business practice. In […]
Today on the Tim Faller Show, we welcome guest John Vendafreddo to discuss time management. John talks about how to organize jobs based on importance or urgency and how planning can help with time management. John also discusses how to handle in-office meetings while working on job sites. John finished the show by giving some […]
Today on the Tim Faller Show, Chris Stebnitz joins the show to discuss building a culture in a remodeling company and the impact it has on the client experience. Chris talks about how building trust with your employees can enhance the company culture. While building a culture is important, there are also ways you can […]
Tim and Steve welcome Doug Horgan to the show to discuss the role of a lead carpenter. Doug talks about his responsibilities, including research, being an internal “help desk,” managing people internally and externally. He also manages scheduling and explains the meaning behind the saying “make ready planning” and why it’s essential for a lead […]
One of the biggest challenges for contractors, other than labor shortages, is the fact that many face the process of building a business in isolation and their experience is often graded as pass or fail. When they pass they are happy, but when they fail it causes many issues for them and the families that […]
