The Thing About Healthcare

Process and Things•podcasters.spotify.com

The thing about healthcare is... we have an unsustainable system. Join us each month to explore a diverse set of topics and think about ways to change the future. And maybe laugh a little.

Last refreshed: August 19th, 2025 at 7:45 AM ⓘ

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Episodes

Clinical Leaders Inform Strategy

The thing about healthcare is... clinical leaders inform strategy. We speak with Vinny Gossain, MBA, Consultant for Physician Integration and Leadership Practice at WittKieffer, about building effective leadership structures, developing collaborative dyad partnerships, and leveraging clinical expertise to drive outcomes. As we close out Olympics season, Vinny goes for the gold!

Aug 20, 2021•30 min•Ep. 7

It Needs to Be Re-Engineered

The thing about healthcare is... it needs to be re-engineered. We are back for a new season with inaugural guest Marque Macon, MBA, FACHE, Assistant Vice President at the Carolinas Physician Alliance, who brings his background in industrial engineering to talk to us about opportunities to collaborate with physicians and community partners to rethink our approach to healthcare delivery via clinically integrated networks. Plus, Marque is such a well-rounded person that he makes Jake and Pradipta r...

Jul 09, 2021•38 min•Ep. 6

It's Always Under Construction

The thing about healthcare is... it's always under construction. Join us as Wendy Weitzner, Partner at the Innova Group and the New England Society of Healthcare Strategy's 2020 Strategist of the Year, talks to us about trends in healthcare strategy and the impact those have had on facilities planning, design, and construction, including recent learnings from COVID-19 and the rise of telehealth. We're so happy that Santa knew exactly what we needed this holiday season and brought us the gift of ...

Dec 28, 2020•47 min•Ep. 5

Its Systems Are Stuck

The thing about healthcare is... its systems are stuck. Join us as Vikas Ghayal, MHA, FACHE, Vice President of Client Success at Whiteboard Coordinator (soon to be ArtiSight) talks to us about his jump from healthcare operations to the tech space, the use of artificial intelligence in improving value, and lessons learned from tech that can be applied to a healthcare leader's practice. A riveting discussion worthy of celebrating with a vuvuzela.

Nov 30, 2020•31 min•Ep. 4

Change is Slow

The thing about healthcare is... change is slow. Join us as Keturah Hallmosley, MBA, SPHR, Head of Talent Development and Learning at Seattle Children's, breaks down the buzz about change management, including how to internalize change, align transformation with purpose, and move teams forward effectively. Observe as Keturah's wisdom transforms Pradipta into a ninja.

Oct 30, 2020•32 min•Ep. 3

It Discriminates

The thing about healthcare is... it discriminates. Join us as we speak with Dr. Asha Shajahan, MD, MHSA, Director of Health Equity and Health Disparities at Beaumont Health regarding the role of social determinants in health disparities, implicit bias in healthcare delivery, and strategies for creating systems that overcome these gaps. Plus, we ask - do you know Gina?

Sep 25, 2020•47 min•Ep. 2

The Pandemic Rocked the Patient Experience

The thing about healthcare is... the pandemic rocked the patient experience. Join us as we talk about how COVID-19 has disrupted the traditional patient experience - both the good and the bad. And Jake debuts his musical talents.

Sep 04, 2020•27 min

It's Broken

The thing about healthcare is... it's broken. Join us for our inaugural podcast for rising healthcare leaders! We'll talk a little about what's wrong with healthcare and tell you more about what to expect with our new podcast series. Not to mention, we think we are pretty funny.

Aug 22, 2020•12 min

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