You need Empathy to thrive in IT Helpdesk w/ KevTech IT Support
Episode description
In this episode of The TechTual Talk, we are joined by the one and only KevTech
Do you know some of the most technical people you know got their tech career start in helpdesk
Many people knock on helpdesk because they believe its "entry-level" or "beneath" them but I'm here to tell you that its a vital part of every company's infrastructure whether they have an internal helpdesk or they outsource it.
In this episode of The TechTual Talk, we are joined by the one and only KevTech
he is a highly successful individual in tech with a career focused on helpdesk
he has a new udemy course out and he is always training interns
so if you are interested in:
how to get into helpdesk
average helpdesk salary
negotiating helpdesk salary
Skills needed to do helpdesk
then this is the episode for you
Kevin's course https://www.udemy.com/course/it-support-beginners-course/?referralCode=1C5F6F360DBD802FA769
His Youtube https://youtube.com/c/KevtechITSupport
His LinkedIn https://www.linkedin.com/in/itprofessionalkevinapolinario
His discord https://discord.gg/JkKNc8RkXm
His website https://kevtechitsupport.com/
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