An Intro to Customer Capture as a Competitive Advantage in Digital (119)

This week’s podcast is about customer capture as a competitive advantage. And how digital is really changing this type of moat.

You can listen to this podcast here or at iTunes and Google Podcasts.

Here is my new book:

• Moats and Marathons (Part 1): How to Build and Measure Competitive Advantage in Digital Businesses Kindle Edition

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From the Concept Library, concepts for this article are:

• CA1: Share of Consumer Mind, Share of User Mind and User Capture
• Competitive Advantages

From the Company Library, companies for this article are:

• n/a

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I write and speak about digital competition and China / Asia’s leading tech companies.

My book Moats and Marathons details how to measure competitive advantage in digital businesses.

I also run Asia Tech Strategy, a podcast and subscription newsletter on the strategies of China / Asia tech companies.

This content (articles, podcasts, website info) is not investment advice. The information and opinions from me and any guests may be incorrect. The numbers and information may be wrong. The views expressed may no longer be relevant or accurate. Investing is risky. Do your own research.

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