74: When consultants overbill a client

In this 74th and new episode of the Strategy Skills complimentary podcast, video version, we answer:

- What happens when a strategy firm overbills a client? A case study, and
- In general, how to handle a difficult client situation?

We hope this podcast will make at least a small difference in your career. 

Kris
support @ firmsconsulting.com 

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