312: Handling client's difficult questions (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic where we address how to answer difficult questions raised by the client during an executive workshop or another type of client's executive group meeting.

We start with discussing the right mindset any consultant requires to be able to effectively handle difficult questions from a client. We thereafter review the particular steps in addressing a client's difficult questions raised during a workshop or a presentation. Lastly, we dive into which skills are required to be able to handle difficult questions, especially the kind of questions for which you don't have an immediate answer.

Click here to see the full study and here to see the merger study and market entry study.

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