Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition —a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are. If your salon feels like it’s running you into the ground, this episode is your reminder that it’s not over—and you’re not alone. We’re sitting down with Lori, a commission salon owner who’s faced it all: losing half her team, toxic hires, financial strain, and the ...
Aug 19, 2025•46 min•Ep. 18
Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition —a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are. If your salon feels stuck in a client drought, stop blaming your marketing and start looking deeper. This episode unpacks the real reasons your books are empty—like broken guest experiences, skill gaps, and leadership mindset—so you can finally fix what’s actually h...
Aug 12, 2025•30 min•Ep. 17
Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition —a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are. If you’re exhausted from carrying your whole salon on your back, this is your wake-up call: you can’t grow if you’re stuck doing it all. Today, we’re joined by Diane—an incredible salon manager with 30+ years in the industry—who’s pulling back the curtain on what it...
Aug 05, 2025•45 min•Ep. 16
Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition —a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are. If you’re constantly revamping your service menu, rewriting policies, or launching promos that fizzle after two weeks, this one’s for you. In this episode, Brie and Chandra tackle the sneaky habit of overhauling everything the second it gets uncomfortable. You’ll le...
Jul 29, 2025•25 min•Ep. 15
Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition —a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are. Burnt out by the chaos and feeling like your once-beloved salon industry is falling apart? You’re not crazy—the old loyalty, training, and standards have been gutted, and “freedom” has become code for a free-for-all that’s draining your energy and your bottom line. ...
Jul 22, 2025•34 min•Ep. 14
Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition —a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are. Let’s get brutally honest: if your salon feels tense, disconnected, or stuck in a cycle of drama, it’s not just a team problem; it’s a leadership energy problem. This episode dives deep into how your presence as the owner shapes every inch of your salon culture, and...
Jul 15, 2025•34 min•Ep. 13
Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition —a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are. Ever notice how the minute your salon starts running smoother, the guilt and mind games kick in? This episode dives headfirst into the self-conscious spiral that hits when salon owners finally taste real freedom, only to second-guess their every move. If you’re tire...
Jul 08, 2025•26 min•Ep. 12
Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition —a no-fluff guide packed with the mindset shifts and strategic actions every salon owner needs—and start leading like the CEO you are. If a bad salon hire has left you second-guessing your leadership, you’re not alone—and you’re definitely not stuck. This episode is for every salon owner who’s been ghosted, betrayed, or drained by the wrong team member and now finds themselves carrying the whole bu...
Jul 01, 2025•34 min•Ep. 11
If you’re still feeling guilty about charging cancellation fees, listen up: that hesitation is eating away at your business, your peace, and your confidence as a leader. In this episode, we break down why cancellation policies aren’t about punishment—they’re about protecting your time, teaching clients how to treat your business, and setting a standard that your whole team can actually follow. Tune in for the mindset shifts, leadership moves, and actionable steps to finally build a policy that s...
Jun 24, 2025•37 min•Ep. 10
If you’re waking up every day with that pit-in-your-stomach feeling, desperately holding your team and business together while the world feels like it’s spinning out of control, this episode is your lifeline. We’re diving deep into what it really takes to lead through tough times—because strong leaders aren’t made when things are easy, they’re called up when everything feels impossible. Tune in for five real, actionable moves that will help you stop spinning your wheels, anchor your team, and fi...
Jun 17, 2025•31 min•Ep. 9
When your “strength” turns into silent suffering and your business starts to feel heavier than your color cart, it’s not a systems problem—it’s a hyper independence problem. This episode dives straight into why so many salon and spa owners believe they have to do it all, why that belief is costing you everything, and what it actually takes to loosen your death grip on control without watching your business burn to the ground. Listen in and finally learn how to trade exhaustion for empowerment, b...
Jun 10, 2025•30 min•Ep. 8
If you’re sick of running a “fine” business that’s quietly killing your passion, this episode is your wake-up call. Brie and Chandra break down how playing it safe—staying stuck in comfort zones with your pricing, service menu, and leadership—keeps you stalled and unsatisfied, even when everything looks stable on paper. Tune in to learn how to ditch that comfort, make bold CEO moves, and reignite the growth, clarity, and control you actually want in your business. Want to start leading with more...
Jun 03, 2025•22 min•Ep. 7
If you’ve ever told yourself you’ll “just sell the business someday” or that you’ll slow down when things get less crazy, this episode is your wake-up call. Brie and Chandra are pulling back the curtain on the real cost of avoiding retirement planning—and how to flip your business into your future safety net. We’re breaking down the six pillars of a retirement-ready salon, including scalable revenue, financial boundaries, and the mindset shifts you must make to stop being the glue and start bein...
May 27, 2025•33 min•Ep. 6
If your to-do list is a mile long but nothing’s moving, decision fatigue might be to blame. In this episode, we break down how indecision is quietly sabotaging your momentum—and why imperfect action will always beat perfect plans. You’ll learn how to protect your energy, lead with more clarity, and finally make those hard calls that move your business forward. Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition —a no-fluff guide packed with the mind...
May 20, 2025•20 min•Ep. 5
If you're calling the shots—setting schedules, prices, team meetings—but handing out 1099s? You're not just skating on thin ice, you're breaking the law. This episode breaks down the legal, financial, and cultural risks of misclassifying your team, and why “everyone else does it” is not a valid excuse. You’ll walk away with the truth about compliance, the steps to rebuild your structure the right way, and the mindset shift it takes to lead with integrity—not fear. Want to start leading with more...
May 13, 2025•18 min•Ep. 4
Feeling like you’re stuck in a never-ending cycle of burnout, blame, and chaos? You’re not alone—and it’s time to call yourself forward, not out. In this episode, Brie and Chandra break down the sneaky lies salon and spa owners tell themselves—keeping them stuck in survival mode—and show you how radical honesty, real strategy, and stepping fully into your CEO role can change everything. Tune in to learn how to ditch the overwhelm, claim your leadership, and finally build the profitable, sustaina...
May 06, 2025•31 min•Ep. 3
If your salon feels like a 24/7 to-do list and you're stuck playing every role from front desk to inventory manager, this episode is your wake-up call. Brie and Chandra break down how AI can stop the chaos, help you reclaim your time, and finally give you the freedom to lead like a CEO—not a full-time firefighter. From appointment optimization to hands-off marketing, you’ll learn exactly how smart systems can make your business more profitable, your team more supported, and your life a whole lot...
Apr 29, 2025•30 min•Ep. 2
Salon chaos doesn’t just happen—it builds when leadership runs on emotion instead of structure. In this episode, we break down the real reason your team keeps testing boundaries and how to lead with clarity without losing your heart. If your business feels one text away from a meltdown, this episode shows you how to take back control. Want to start leading with more structure today? Grab our free Power Moves: Salon Strategy Edition —a no-fluff guide packed with the mindset shifts and strategic a...
Apr 22, 2025•24 min•Ep. 1
In this episode, Brie and Chandra discuss the challenges salon and spa owners face, particularly the chaos that can arise from a lack of structure and clear boundaries. They emphasize the importance of leadership, accountability, and creating a supportive culture within the salon. The conversation covers practical strategies for setting boundaries with clients, establishing a playbook for operations, and the necessity of having hard conversations to maintain a healthy work environment. Ultimatel...
Mar 25, 2025•23 min•Ep. 56
Episode Description: For years, I believed that scaling up was the only path to success—more stylists, more revenue, more growth. But what if I told you that bigger doesn’t always mean better ? In this episode, I’m getting personal and sharing why I made the bold decision to downsize my salon, how it completely transformed my business, and why large salons often struggle to hit even 20% profitability. I’ll walk you through: ✅ The real financial challenges of running a large team ✅ How industry d...
Mar 18, 2025•15 min•Ep. 55
Too many salon owners are making major business decisions based on random social media comments and unqualified peer advice—and it’s costing them big time. In this episode, Brie and Chandra break down the dangers of crowdsourced business strategies, why bad advice spreads like wildfire, and how relying on opinions over data can tank your profitability. They’ll also dive into the power of real mentorship, the importance of understanding your own salon metrics, and why investing in proper business...
Mar 11, 2025•23 min•Ep. 54
Have You Ever Felt Like a Hostage in Your Own Business? Have you ever felt trapped in your own salon—like you're walking on eggshells around your team, afraid to enforce policies or hold people accountable? If so, you might be dealing with entitlement culture , and it’s silently killing your studio’s success. In this episode of Salon Swagger , Brie and Chandra break down the critical difference between empowerment and entitlement in salon leadership. They dig into why entitlement takes root, how...
Mar 05, 2025•30 min•Ep. 53
Running a salon or spa takes more than talent—it takes strategy. In this episode of Salon Swagger , Brie and Chandra dive into why so many salon businesses struggle and what sets the successful ones apart. They break down the hard truths about cash flow, pricing, and why systems—not just skill—are the foundation of a profitable, sustainable business. You’ll learn what it really takes to transition from being a service provider to stepping into your CEO role with confidence. From leadership and t...
Feb 25, 2025•47 min•Ep. 52
Pricing isn’t just a numbers game—it’s the foundation of a profitable, sustainable salon or spa business. In this episode, we’re diving into the strategies that every salon owner needs to know to stop undercharging, boost revenue, and start running their business with confidence. We’ll uncover the most common pricing mistakes, like the copycat approach and guessing your way to burnout, and replace them with actionable strategies that actually work. From building tailored pricing to mastering ret...
Feb 18, 2025•32 min•Ep. 51
Salon Swagger: The Salon Owner 60 Hard Challenge – Breaking the Burnout Cycle Burnout. Overwhelm. Feeling stuck in the daily grind. Sound familiar? In this episode of Salon Swagger , Brie and Chandra tackle the relentless cycle of burnout and lack of productivity that so many salon owners face. They introduce the Salon Owner 60 Hard Challenge , a game-changing approach designed to help salon owners implement small, powerful daily tasks that create massive results over time. From daily accountabi...
Feb 11, 2025•25 min•Ep. 50
In this powerful episode of Salon Swagger , host Brie interviews Tanya, a commission salon owner who completely transformed her business and life with the coaching tools from The Beauty Biz Agency. Tanya shares her inspiring journey—how she went from feeling overwhelmed and stuck to becoming a confident, profitable leader with a salon that runs like a well-oiled machine. Together, they dive into the game-changing impact of investing in yourself, building a positive team culture, and having the r...
Feb 04, 2025•29 min•Ep. 48
Ready to break free from chaos and transform your salon or spa into a powerhouse of profit and freedom? In this episode of Salon Swagger: Make Bank. Run the Show. Ditch the Chair. , Brie gets real about redefining investments—not just in money, but in time, energy, and your future. Hear her personal journey from survival mode to running a salon that thrives on autopilot, and discover the key strategies that can revolutionize your business. From breaking habits that keep you stuck to choosing the...
Jan 28, 2025•35 min•Ep. 49
Are you making the most of your sales rep and distributor? 🤔 If you think they’re just there to stock your shelves, think again! In this episode of Salon Swagger: Make Bank. Run the Show. Ditch the Chair. , we’re joined by Krystelle, a seasoned sales consultant with 15 years of experience in the professional beauty industry. Krystelle shares insider tips on how sales reps can help you: ✨ Plan promotions that boost revenue ✨ Manage inventory like a pro ✨ Access exclusive tools and resources to g...
Jan 21, 2025•36 min•Ep. 47
Stylists Are Leaving Commission Salons... But Why? In this episode of Salon Swagger , we’re uncovering the hard truths about commission salons that no one else is talking about. 💥 Are you a salon owner struggling to keep your team motivated and growing? Or a stylist who feels unsupported and stuck in your career? This episode is your wake-up call. 🔥 We’ll tackle the BIGGEST issues in commission salons, including: ✅ Why stylists feel trapped—and what owners can do to fix it. ✅ The myths about c...
Jan 14, 2025•38 min•Ep. 46
Likes Don’t Pay the Bills: How to Use Social Media to Fill Your Chair Are you chasing likes, comments, and shares but not seeing results in your salon or spa business? In this episode of Salon Swagger , we’re breaking down how to use social media strategically to attract clients, build trust, and ultimately, fill your chair. We’ll cover: Why vanity metrics don’t matter (and what does). How to stop chasing trends and stay consistent. The five phases of the Click to Chair: The Ultimate Client Jour...
Jan 07, 2025•31 min•Ep. 45
