Ep. 235 - Security Awareness Series - An Empathetic Approach Security Culture with Stuart Archer
Episode description
Today on the Social-Engineer Podcast: The Security Awareness Series, Ryan and I are joined by Stuart Archer. Stuart is a dynamic health care leader with a proven track record of quality improvement, growth and innovation. He began his health care career at the bedside as a nurse's aide, building within him a laser-like focus on a patient-first care model and building teams guided by empathy and compassion. He took the helm at Oceans Healthcare in 2015 and has since shepherded in a period of unprecedented improvement and growth.
Oceans is now an industry leader, among very few behavioral health providers to implement much-needed quality benchmarking tools like patient depression and anxiety questionnaires and implementing a companywide electronic medical records system.
Oceans has earned numerous awards, including being named one of the Inc. 5000's fastest-growing companies in America for six consecutive years.
Mr. Archer is an at-large board member of the National Association of Behavioral Healthcare, was named the 2021 D CEO Magazine Outstanding Healthcare Executive and earned the 2018 EY's Entrepreneur of the Year in Healthcare award for the Southwest region. [Nov 20, 2023]
00:00 - Intro
00:20 - Ryan Intro
00:56 - Intro Links:
- Social-Engineer.com - http://www.social-engineer.com/
- Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/
- Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/
- Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/
- Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb
- CLUTCH - http://www.pro-rock.com/
- innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/
04:00 - Stuart Archer Intro
- LinkedIn: linkedin.com/in/stuartlarcher/
06:12 - The Path to Empathy
09:29 - Building a Better Team
13:06 - Corporate Level Introspection
15:15 - Prepare for the Hurricane
18:12 - It Can't Happen To Me
19:38 - Know Your Audience
23:58 - Gone Phishin'
26:18 - Ideal Behavior
31:33 - Advice for an Empathetic Culture
34:09 - Book Recommendations
- And There Was Light - Jon Meacham
- Raven Rock - Garrett Graff
35:46 – Mentors
- Mother
37:07 - Wrap Up & Outro