Episode 066: Saying goodbye to a client
Today on the podcast, we chat about best operational practices that can help you end client relationships amicably. See you inside!
Nov 14, 2019•9 min
The Smooth Operator Podcast
The Smooth Operator Podcast is one operator's take on business, personal life and entrepreneurship. The average business owner's professional and personal lives are so closely intertwined that they must pay attention to the little details that separate them from the average. Hey my Name is Alyson Caffrey... I sit (and have sat) in the COO seat for several six and seven-figure businesses. Follow along with me while we dive into what separates average business owners from the amazing ones and what that means for you in your daily life.
Episodes
Episode 065: Process creators and process managers
Today on the Smooth Operator Podcast, we chat about the difference between process managers and process creators and how missing this crucial nuance can be devastating to your team. See you inside.
Nov 12, 2019•9 min
Episode 064: Creating repeatable projects
Today on the podcast I chat about the importance of repeatable projects and how you can begin to create yours today! See you inside.
Oct 18, 2019•8 min
Episode 062: Best Practices for Quarterly planning
Today on the podcast I'm breaking down how to prep for, execute and crush your quarterly planning! See you inside!
Oct 11, 2019•17 min
Episode 061: Start where you are
Live from the car yesterday reminding you to start where you are!
Oct 07, 2019•11 min
Episode 060: The process of creating more authentic human connection with Karan Nijhawan
Today I sit down with the amazing Karan Nijhawan! Karan is the founder of JUBE, which stands for Just Be yourself. In a world that's more connected than ever, Karan has noticed that people are more disconnected than ever. In order to combat social isolation and banishing the feeling of being lonely, Karan curates experiences that empower human connection and real, meaningful conversations. He serves individuals that are creating live experiences that want to connect with their audience on a deep...
Jun 28, 2019•24 min
Episode 059: 5 elements for a really productive day
Today on the podcast I break down the five elements I incorporate into my productive days and how you could be doing these once per month. See you inside.
Jun 26, 2019•15 min
Episode 058: An impromptu question from my mother
Today I pace in my backyard and think about something my mom asked me during our coffee chat. See you inside. To get Seth Godin's book, Leap First, head here: https://seths.blog/2015/02/leap-first-is-now-available/
Jun 14, 2019•5 min
Episode 057: Financial planning with Diane Mayor
Today on the podcast, we have a special guest-- Diane Mayor! Diane Mayor helps entrepreneurs lifeproof their businesses with strategic planning you’ll actually want to follow through on. With over a decade of experience in corporate investment banking, Diane knows exactly how small businesses should project, protect and crush their wildly ambitious financial goals. Diane has presented on planning alongside online marketing giants like Amy Porterfield and James Wedmore. In her spare time, Diane i...
Jun 07, 2019•28 min
Episode 056: What needs to be true?
Today on the podcast, I chat about my favorite question to ask myself at the end of the week and how it can help you define 'what's next.' See you inside!
May 31, 2019•9 min
Episode 055: How to tackle process handoff
Today on the podcast, we discuss process handoff and how to ensure that you build in the structure for quality control. Oh, and we mention chicken sandwiches a lot... like a whole lot. See you inside!
May 29, 2019•14 min
Episode 054: Takeaways from an NYC event
Today on the show, I chat about my top takeaways from Unfair Advantage Live! How the project went, what my biggest takeaways were and how that can apply to your service business. See you inside!
May 28, 2019•19 min
Episode 053: Schedules vs deadlines
Today on the podcast I unpack the benefits of having scheduled projects vs deadline driven projects and the effects schedules have on your team culture, your project budget and the success of your projects as a whole. See you inside! To learn more about how you can implement scheduled workflows into your business head to operationsagency.com/class :)
Apr 29, 2019•10 min
Episode 052: 3 Takeaways from Hiking Zion National Park
Today on the podcast I'll discuss my three takeaways from hiking 50 miles in 4 days. I'll see you inside! For more on how we help our clients grow their capacity and operate simply, head to operationsagency.com/class
Apr 26, 2019•11 min
Episode 051: On writing process best practices
Today on the podcast, I'm back with our CEO, Kelly, to chat about two really important things to keep in mind before you even think about writing a process. See you inside!
Apr 12, 2019•13 min
Episode 049: On comparison and how to combat negativity
Today on the podcast I chat about comparison and how you can structure a new relationship (with a new hire or a new ops person) to get the best results possible. I'll see you inside! Watch my free training: http://operationsagency.com/class
Apr 10, 2019•10 min
Episode 050: On discipline with Cody Burch
Today on the podcast to celebrate 50 episodes, I sit down with Cody Burch, founder of Red Anchor Marketing and One Hour Funnel to chat about discipline and his amazing gift of showing up even when the going gets rough. Cody's agency and coaching practices help entrepreneurs take back control of their marketing and build funnels faster. Right now, Cody is probably sipping a home-made espresso and cranking out work while blasting Andy Mineo from his Marshall speaker. He currently resides in ...
Apr 08, 2019•34 min
Episode 048: Consistency, clarity and growing
Today on the podcast I chat about how running has effected my life and business and the three things you can include when deciding to implement something into your daily workflow. Also a quick invitation at the end to help you with the operational problems that have been weighing on you. See you inside! Send me a message: fb.me/operationsagency Check out our free training: http://operationsagency.com/class...
Apr 05, 2019•11 min
Episode 047: March in review
In this episode, I break down what worked and what didn't for me in the March. How it's been transitioning from ONLY client work to juggling sales calls and how nice it is to spend three FULL weeks at home if you're an 'on the road' entrepreneur. See you inside!
Apr 03, 2019•10 min
Episode 046: I just bought something from a door-to-door salesperson
Today I bought something from a door-to-door salesperson... here's why.
Mar 15, 2019•8 min
Episode 045: An operator's thoughts on sales and how to approach something you don't 'like' doing
Today on the episode I unpack the three things you can do to help approach something you don't like doing in your business and how to be ready to get it off your plate as soon as possible.
Mar 13, 2019•7 min
Episode 044: On agreements
Today on the podcast, I chat about how important agreements are in my life and how you can create agreements in your life, with your team and with your business to yield incredible results. See you inside! To learn more about how we help our clients structure operating agreements with their businesses, check out operationsagency.com/class
Mar 11, 2019•13 min
Episode 043: The fear of not being liked
Today on the podcast, I talk a bit about important it was to me to be liked and why that could be holding you back from working with the right clients and hiring the right coaches. See you inside! To learn more about how we help folks streamline their operations head to operationsagency.com/class
Mar 08, 2019•9 min
Episode 042: Hiring best practices
Today on the podcast, I'm back with Kelly, our amazing CEO, to chat about some do's and don't around hiring. Let's set you up for success bringing a new team member on! See you inside! If you want to learn more about how you can avoid the dangers of making the wrong hire, head to operationsagency.com/class
Mar 06, 2019•20 min
Episode 041: February in review
Today on the podcast, I unpack some February goals and chat a bit about what pivots I made and why. See you inside!
Mar 04, 2019•8 min
Episode 040: What to fall back on when you face uncertainty
Today on the podcast I unpack what I fall back on when things aren't going as I expect. See you inside! If you want to learn what you can implement into your business to create structure and handle growth, head to operationsagency.com/class
Mar 01, 2019•7 min
Episode 039: Doing what you're good at
Today on the podcast I chat about doing only what you're good at and how that can be dangerous to developing new skills and serving your clients. See you inside! For expertise on how to structure your business to handle growth head over to operationsagency.com/class for a free training!
Feb 27, 2019•8 min
Episode 038: 'FOMO' and FOCUS
Today on the podcast we'll talk a little bit about attending live events, introducing new ideas and how to combat 'FOMO' with FOCUS. See you inside!
Feb 25, 2019•9 min
Episode 037: Takeaways from a recent mastermind
Today on the podcast, I'm going to chat about three takeaways from a recent mastermind meeting in Florida. See you inside! To learn more about Yuri and Healthpreneur™ head to healthpreneurgroup.com !
Feb 22, 2019•13 min
Episode 036: Tracking and lip liner
Today on the podcast I'm going to chat about the benefits of tracking and a recent lip liner search. See you inside! If you'd like to learn more about how we help companies use tracking to scale their business head to operationsagency.com/class !
Feb 20, 2019•9 min
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