Episode 219 - Reduce the Impact of Returns on Your Amazon Business With Onsite Support

Shipping costs, wasted time, dealing with customer service, and other fees are just some of the pain points of Amazon Returns. Here’s where Onsite Support comes in. It’s a solution, co-designed with Amazon, that will help alleviate returns. We have Joe Abitbol to tell us how Amazon Sellers can improve their bottomline, reduce negative reviews, acquire loyal customers, and generate repeat business. Episode Notes: 00:50 - Joe Abitbol Introduction 01:45 - Joe’s First Taste Into E-commerce 02:45 - Amazon Returns Pain Points 04:10 - Onsite Support 05:45 - Product Support Rules “It can take 3 sales just to cover the cost of 1 return” - Joe 09:30 - Amazon Return Case Study 11:05 - Why Resolution Speed Matters 13:20 - Threecolts Partnership 15:50 - Future of Returns and Refunds Website: http://onsitesupport.io/ Email: [email protected] LinkedIn: linkedin.com/in/joseph-abitbol-75035780 Related Post: Amazon Ungated Categories: Everything You Need to Know (2023)