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The ShiftShapers Podcast

Change either paralyzes or energizes - the choice is yours. Hear from businesses and entrepreneurs who have become energized and who have profited by shaping the shifts in their markets and practices. Become a SHIFTSHAPERS INSIDER and get our latest download, advance notice of all podcasts, podcast summaries, and special INSIDER-ONLY content. INSIDER SIGN UP

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Episodes

Ep #341: 6 Key Leadership Components to Master for Success- with Bill Stratton

This week’s episode features a conversation with Bill Stratton, Founder of the Entrepreneurial Leadership Associates, LLC. There are six key components that result in entrepreneurial success: Vision, People, Data, Issues, Process, Traction. Bill also introduces the concept of LMA (Leadership + Management = Accountability) and how this even guides better hiring practices to reach company goals. What You’ll Learn From This Episode: 03:42 #1 Vision: Using the Vision Traction Organizer 05:53 #2 Peop...

Dec 21, 202021 min

Ep #340: The Pandemic Drives Growth and Success? - With Patrick Schwerdtfeger

This week’s episode features a conversation with Patrick Schwerdtfeger, Business Futurist, Keynote Speaker, and Author of "Pandemic, Inc.: 8 Trends Driving Business Growth and Success in the New Economy." The key message to business can be summed in the acronym SALVAGED. Smart businesses can keep pace with the rapid changes of today by adapting to these observations and employing systems to future-proof their operations. What You’ll Learn From This Episode: 03:20 Self-sufficiency: Catering to th...

Dec 14, 202023 min

Ep #339: Paying the Claim After Paying the Claim - with Jordan Hersh

This week’s episode features a conversation with Jordan Hersh, Vice President, Enterprise Solutions at Vālenz. Renegotiating out-of-network claims can provide cost savings to members. On the plans side, Jordan also explains how offering discounts can help ensure timely payments. If insurers communicate the benefits of staying in-network and offering incentives, this can avoid confusion with the EOB and arm members with the knowledge of how post-claims adjudication works. What You’ll Learn From T...

Dec 07, 202020 min

Ep #338: Using Mentoring To Build Your Business . . . and Yourself. - With Tom Loarie

This week’s episode features a conversation with Tom Loarie, CEO at BryoLogyx, Inc. and Host at The Mentors Radio Show. Mentoring benefits people of all backgrounds and professions and Tom shares his process of coaching that lets people flourish into their highest levels. Trust is the basis of a mentoring relationship and Tom always begins by asking what is it that you really want to do? Whose story are you really living? And if you pursue what you really like and be the best at it, you will alw...

Nov 30, 202023 min

Ep #337: Achieve More - Be S.M.A.R.T. - With Deb Rubin

This week’s episode features a conversation with Deb Rubin, Certified Life and Success Coach at Deb Rubin Coaching. Oftentimes successful people base their success on the standards of others while disregarding their own personal happiness and values. Deb teaches her clients how to recognize their limiting beliefs and introduces S.M.A.R.T. goals which stand for Specific, Measurable, Achievable, Relevant, and Time and how this can bring real joy into lives that have become lost in life's treadmill...

Nov 23, 202022 min

Ep #336: Specialty Care Management - With Craig Clemente

This week’s episode features a conversation with Craig Clemente, President & Chief Operating Officer at Specialty Care Management. Specialty care is both a claims exposure and a clinical component and Craig details how plans need to focus on both. He also explains the nuances of the plan document language and the need to have member champions to spread awareness. Finally, Craig discusses the steps plans can take to bring down the extreme costs of specialty drugs and air ambulances. What You’...

Nov 16, 202021 min

Ep #335: Clearing the Murky Pharmacy Swamp - With Robert LeCureaux

This week’s episode features a conversation with Robert LeCureaux, Vice President of Client Development at ScoutRx Pharmacy Benefits Consultants. PBMs have been focused on profitability rather than providing a beneficial service. Though alternative funding options are available, PBMs are less likely to cooperate since there is no financial incentive to do so. Robert's group helps members minimize their spend by offering Specialty Pharmacy, Copay, and International Pharmacy Programs. What You’ll ...

Nov 09, 202021 min

Ep #334: Is Curiosity the Key to Building Your Practice? - With Diane Hamilton, PhD

This week’s episode features a conversation with Dr. Diane Hamilton, Founder and CEO of Tonerra , and author of "Cracking the Curiosity Code". Curiosity in the workplace enables out of the box thinking and strengthens emotional intelligence through empathy, a key competency to talk to clients on an emotional level. Creating a culture of curiosity starts with the leaders who need to recognize the potential savings and revenues that curiosity can create when it translates to innovative business id...

Nov 02, 202023 min

Ep #333: Innovations in Stop Loss - With Scott Campbell

This week’s episode features a conversation with Scott Campbell, Senior Vice President of Stealth Partner Group. Advisors need to be aware of new trends that are beginning to help shape an updated stop loss segment. The shift to direct contracting and broader data sets help employers make smarter choices in their self-funded plans so they gain control, provide a better employee experience and enjoy continued and growing cost savings. What You’ll Learn From This Episode: 06:20 Self-funding produc...

Oct 26, 202021 min

Ep #332: Is Your WFH Technology At Risk? - With Charles Henson

This week’s episode features a conversation with Charles Henson, Managing Partner of Nashville Computer. Working from home can be a perilous electronic journey, especially for those of us without technical teams available. Charles and David discuss the prevalence of cybercrime and what you and your family can do to create a more secure computing environment and how to keep your information off the dark web. What You’ll Learn From This Episode: 06:20 Password hygiene: Why you need to do it 08:19 ...

Oct 19, 202022 min

Ep #331: Resilience + Reinvention = Opportunity - with Steve Peterson

This week’s episode is a conversation with Steve Peterson, Partner at Tress Solutions. Today, Steve shares his professional journey which is defined by recognizing good opportunities and taking the plunge. He tells the story of how he adapted to his client's needs and provided solutions to their biggest pain point: cannabis trash collecting. Steve explains that investing in the right people came first in entering an emerging cannabis niche worth $5 billion. What You’ll Learn From This Episode: 0...

Oct 12, 202022 min

Ep #330: Advisors: What Does the Future Hold? - with Sean Schantzen (Part 2 of 2)

This week’s episode is part 2 of our conversation with Sean Schantzen, Co-Founder and President at Health Rosetta Group. Today, Sean predicts what the future may hold for the insurance industry and the tools and techniques needed to meet those changes. Sean discusses the trend of mid-market companies banding together to rebuild infrastructures and the increasingly commonplace occurrence of building their own hospitals. He also discusses the main factors that drive pharma costs and the changes th...

Oct 05, 202023 min

Ep #329: What Top Advisors Are Doing Today - with Sean Schantzen (Part 1 of 2)

This week’s episode is a conversation with Sean Schantzen, Co-Founder and President at Health Rosetta Group. Today, Sean shares his insights on what top advisors are doing to bring innovation, control, cost savings, and better user experiences to their clients. Sean explains that transparency is central to reestablishing a relationship of trust between advisors and employers. He also discusses the Mr. Potato Head problem and how architecting new plans from the ground up is the only solution to g...

Sep 28, 202022 min

Ep #328: Creating Your Best Internet Presence - with Tom Malesic

This week’s episode is a conversation with Tom Malesic, Founder and CEO at EZSolution. Today, Tom introduces basic digital marketing concepts on major social media platforms like Facebook and LinkedIn. Tom goes into detail on finding your audience on Facebook and using industry tricks to reach them more effectively. He also shares unusual metrics that you can use to track your marketing progress and ways you can improve your lead generation website. What You’ll Learn From This Episode: 01:48 Dig...

Sep 21, 202020 min

Ep #327: An Innovative Mindset Is Always "On" - With Ron Laikind

This week’s episode is a conversation with Ron Laikind, an adventurer with a penchant for adaptability and owner at Extreme Mist PCS, LLC. Today, Ron explains how he meets the needs of current times through on-the-spot creativity. He shares that the idea for a misting system began on camelback while traversing the African desert. Ron also shares how he has since adapted his product to fight COVID-19 and adjusted it for use in the sanitation industry. What You’ll Learn From This Episode: 03:10 Fi...

Sep 14, 202021 min

Ep #326: The Key to Managing Remote Teams - with Jason Treu

This week’s episode is a conversation with Jason Treu, Chief People Officer at Unstoppable Workplaces. Today, Jason discusses how companies can experiment with communication strategies to maintain connections with their team members. Jason also talks about the changes that companies need to adapt to in an increasingly digital environment. To survive, companies need to implement empathetic strategies for teamwork and get regular feedback from employees. What You’ll Learn From This Episode: 03:42 ...

Sep 07, 202022 min

Ep #325: The Importance of Emotional Intelligence - with Alan Cohen

This episode of The ShiftShapers Podcast is called "The Importance of Emotional Intelligence" with Alan Cohen, President at ASC Coaching & Speaking, TEDx speaker, and author of "The Connection Challenge" and "Those Difficult Talks." Today, Alan defines emotional intelligence and a key aspect of it known as empathy. He also discusses the role of self-assessment in leadership to overcome blind spots and how a shared purpose can make people transcend pettiness and achieve greatness. What You’ll...

Aug 31, 202022 min

Ep #324: Dealing with VUCA - Your Key To Surviving Future Shock - With Ira Wolfe

This episode of The ShiftShapers Podcast is called "Dealing with VUCA - Your Key To Surviving Future Shock" with Ira Wolfe, President and Chief Googlization Officer at Success Performance Solutions. Today, Ira defines VUCA (volatility, uncertainty, complexity, ambiguity) and contextualizes it to the global pandemic. He comments on the stress of the accelerated use of technology and how responding to it causes disruption but also leads to adaptation. What You’ll Learn From this Episode: 02:38 Def...

Aug 24, 202022 min

Ep #323: What Does Your Brand Say About You? - With Gary Hernbroth

This episode of The ShiftShapers Podcast is called "What Does Your Brand Say About You?" with Gary Hernbroth, Founder and Chief Motivating Officer at Training for Winners. Today, Gary shares how to cultivate your own personal brand and the importance of authenticity. He also discusses the top characteristics of a salesperson, such as listening and follow-through, and provides a real-life example of an insurance agent leveraging authenticity to create a lasting business partnership. What You’ll L...

Aug 17, 202023 min

Ep #322: The One Thing Holding Your Business Back - With Ed Krow

This episode of The ShiftShapers Podcast is called "The One Thing Holding Your Business Back" with Ed Krow, Founder & HR Strategist of Ed Krow, LLC. Today, Ed explains that businesses need to adapt to the Experience Age to manage their employees better. He also shares that businesses can achieve their next big milestone by letting others make the difficult decisions for them. Not only does this boost creativity to run a business, but it also fosters trust in the company culture moving forwar...

Aug 10, 202022 min

Ep #321: You Can't Be A Thought Leader In One Day - With Andrea Pass

This episode of The ShiftShapers Podcast is called "You Can't Be A Thought Leader In One Day" with Andrea Pass, founder and CEO of Andrea Pass Public Relations. Today, Andrea shares what it means to be a publicist and how thought leaders are created using the free tools available to public relations. Andrea also discusses the relevance of PR with social media and how she applies the traditional PR methods to keep her clients up to date in the digital world. She also provides actionable tips for ...

Aug 03, 202022 min

Ep #320: New Developments In Pharmacy Cost - With Garrett D'Antoni

This episode of The ShiftShapers Podcast is called "New Developments In Pharmacy Cost" with Garrett D'Antoni of NavRx, a prescription benefit manager (PBM) with a commitment to transparency. Garrett begins by defining companion diagnostics then breaks down the confusing nature of NDC codes and why some PBM's can charge astonishing amounts for prescribed medications. He also goes into detail about the increasing popularity of pharmacy tourism and the significant cost savings it offers. What You’l...

Jul 20, 202023 min

Ep #319: Thinking About Starting A Podcast - With Elzie Flenard

This episode of The ShiftShapers Podcast is called "Thinking About Starting A Podcast" with Elzie Flenard, Founder of audio marketing agency Enterprise NOW! and The MAYOR of Podcast Town, a community for podcasters by podcasters. Elzie shares what makes a successful podcast, from having the right motivations and mindset, to the more technical aspects behind producing a show flow, post-production, and the CRAB process which stands for Compose, Record, Arrange, and Broadcast. What You’ll Learn Fro...

Jul 13, 202022 min

Ep #318: Direct Primary Care in the Employer Market: How to Get There - With John Collier

This episode of The ShiftShapers Podcast is called "Direct Primary Care In the Employer Market: How To Get There" with John Collier, President and CEO at Proactive MD, a direct primary care (DPC) organization. John explains the possibilities of DPC that integrates administrative processes, delivers clinically effective healthcare while still remaining financially viable for stakeholders, and promotes patient empowerment through a "patient advocate". What You’ll Learn From this Episode: 03:58 How...

Jun 29, 202021 min

Ep #317: Target and Tame the Drug Spend Monster - With Pramod John

This episode of The ShiftShapers Podcast is called "Target and Tame the Drug Spend Monster" with Pramod John, Founder and CEO at VIVIO Health. They discuss the changing nature of specialty drugs as adjuvant therapies and the skyrocketing costs that come with it. Pramod also discusses the case of Humira biosimilars and AbbVie's threat to litigate, resulting in it being unavailable in the US. He further explains the broken system that favors big pharma, its detrimental effect on regular citizens, ...

Jun 22, 202024 min

Ep #316: Creating a Fee-Based Consultancy - With Derek Winn & Jessica Du Bois

This episode of The ShiftShapers Podcast is called "Creating a Fee-Based Consultancy" with Derek Winn and Jessica Du Bois, Consultant and Employee Benefits Advisor respectively at Business Benefits Group. They talk about the differences of Distilled Concepts from the parent company and how this new division caters to the specific needs of their clients. Some of their innovations include leading with an RFI before sending a project proposal to fully understand who their client is and what it is t...

Jun 15, 202022 min

Ep #315: The $500 Tipping Point - With Amy Chambers

This episode of The ShiftShapers Podcast is called "The $500 Tipping Point" with Amy Chambers, Founder and COO of HealthBridge. Today, David and Amy discuss the complex problem of providing for the healthcare of the functionally uninsured. Amy explains their program's benefits to providers such as infusing cash into the system and reducing difficulties in collecting. On the member side, she further shares how this restores their dignity around the issue of money and their faith into value-based ...

Jun 08, 202020 min

Ep #314: Removing Self-Funding Barriers For Employers and Advisors

This episode of The ShiftShapers Podcast is called "Removing Self-Funding Barriers For Employers and Advisors" with Michael Poelman and Spencer Brydon, President and Regional Vice President of Sales respectively at Novo Benefits. Today, Michael and Spencer discuss what keeps employers and brokers from going self-funded, as well as what independence and transparency really mean in this space. They also share how brokers can approach stop-loss carriers and reduce complexity moving forward. What Yo...

Jun 01, 202023 min

Ep #313: Using Data To Decide When To Go Partially Self Funded - with Hari Sundram

This episode of The ShiftShapers Podcast is called "Using Data To Decide When To Go Partially Self Funded" with Hari Sundram, CEO and Founder at Verikai. Today, David and Hari discuss the kinds of data that are used as a surrogate for risk. Hari explains how brokers can inform their clients on predictive modeling and how having large data sets helps cut through anecdotal biases to provide new premiums and new outcomes. What You’ll Learn From this Episode: 01:27 The right time to go self-funded 0...

May 18, 202028 min

Ep #312: Help Your Clients Go Back To The Office - With Chris Yarn

This episode of The ShiftShapers Podcast is called "Help Your Clients Go Back To The Office" with Chris Yarn, CEO of Walk On Clinic. Today, host and Chief Transformation Strategist David Saltzman and Chris discuss how employers can go ahead with testing (or not testing) their employees for COVID. Chris starts by sharing his experience with helping employers deploy large-scale virus testing and how brokers can recommend these measures. He also explores actual human behavior when it comes to testi...

May 11, 202022 min
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