EP #433: Handle HR Complaints more Effectively — with Jared Pope
Episode description
This week's episode delves into dealing with workplace complaints—reasons why employees are hesitant to report cases, as well as challenges on the employer side, particularly on the HR side. Jared Pope, a self-described “recovering lawyer” and the founder of Work Shield, aims to bridge this gap. In this episode, he discusses how they are helping businesses effectively manage the reporting, investigation, and resolution of workplace grievances.
What You’ll Learn From This Episode:
1:29 The recovering lawyer: the history of his business and the solution it offers.
3:12 Main reasons why 75% of employees fail to report incidents of harassment or discrimination.
6:54 How overworked and stressed-out HR staff is affecting conflicts resolution in the workplace.
8:57 The top 3 issues that Work Shield is handling for employers.
12:23 Harassment, bullying, and discrimination in the workplace.
14:20 Are some of the grievances motivated by diversity, equality, and inclusion?
17:08 Do these issues also arise in the public sector?
19:21 Golden nuggets of advice for employers.
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