The SHIFT Retail Podcast

Join the SHIFT Retail team as they explore the biggest issues on the high street and online – and how retailers can adapt to the consumer of tomorrow.

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Episodes

Avoiding “science friction” in retail

In their push to woo consumers on the high street, some retailers are frustrating customers with technology, however well-meaning their intentions. The SHIFT team discusses how businesses can avoid creating science friction, as well as the best ways to make an impact. https://www.shiftretail.com

Jan 29, 2020•13 min

Website speed: a problem losing billions for British retailers

Slow retail websites aren’t just annoying for consumers; businesses who fail to respond to this problem are losing billions of pounds every year. The team discusses what can be done to avoid the issue, at a time when online competition is the fiercest it’s ever been. https://www.shiftretail.com

Jan 22, 2020•13 min

Why fast, free click and collect must be an industry standard

In the first of SHIFT Retail’s regular podcasts on the state of modern retail, the team discusses fast, free click and collect: a new standard that’s incredibly valuable for omnichannel businesses who are facing ever-greater challenges from their pureplay ecommerce rivals. https://www.shiftretail.com

Jan 15, 2020•12 min

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