The Service Station - podcast cover

The Service Station

Riverside County Department of Public Social Serviceswww.rivcodpss.org

The Service Station is a podcast from the Riverside County Department of Public Social Services. It's a one-stop shop to fill up on the department's programs and services that help hundreds of thousands of people every day in Riverside County. The public can learn more about our services at www.RivCoDPSS.org and on social media (@RivCoDPSS / Facebook, Twitter, Instagram & YouTube)

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Episodes

Healthy Crownz Provides Black Hair Care and Support for Foster Youth and Caregivers

Every child deserves to feel proud of their crown! In the latest episode of the The Service Station podcast, two guests spotlight a progam called Healthy Crownz. They share how Riverside County is empowering foster youth, their caregivers, and social workers through culturally sensitive hair care, mentorship, and support. You can watch and listen to episodes of The Service Station on this YouTube Channel and at www.rivcodpss.org/podcast Don't forget to follow us on social media! We're on Faceboo...

May 13, 202515 min

Childhood Memories Fuel Social Worker’s Drive to Help Kids Heal from Loss

Social Worker Angie Cruz is with Riverside County Department of Public Social Services. As a guest on the department's podcast, The Service Station, Cruz dives into her career journey and explains how a life-changing experience from her childhood factored into choosing social work as her profession. Want to watch/listen to other podcasts from The Service Station? Find us on all major podcast platforms and at RivCoDPSS.org/podcast Don't forget to follow us on social media! We're on Facebook, Twit...

Apr 07, 202514 min

The Coachella Valley's Biggest Job Fair and Career Help Available Year-Round

The Valley-wide Employment Expo happens every year. It's the Coachella Valley's biggest job fair with over 100 employers offering available jobs in many industries. The 2024 event is Sept. 19 from 9 a.m. - 1 p.m. at Fantasy Springs Casino Special Event Center in Indio. It's free to attend. Learn more at DesertJobExpo.com. This episode features two guests discussing the opportunities available, how to best prepare, help available so job seekers can put their best foot forward, and career assistan...

Aug 28, 20249 min

Experts Spotlight Ways to Prevent Child Abuse & Local Facility That Helps Victims

Crystal Shackleford leads the Riverside County Child Assessment Team or RCCAT and Jennifer Kopfler is a Deputy Director in the Children's Services Division at Riverside County DPSS. Both are passionate about efforts to prevent child abuse and are discussing services available at the facility which serves victims & families as well as ways the public can take action to protect at-risk kids from child abuse. Don't forget to follow us on social media! We're on Facebook, Twitter, Instagram and Y...

Apr 24, 202422 min

Single Mom Credits Unique Program for Putting Her on a New Career Path

21-year-old Marcy Palomar is forging a path to a brighter future, thanks to the dynamic partnership between RivCoDPSS and RCOE’s School of Career Education. Listen as Marcy shares her story and her hope for the future. Also, experts from DPSS (Ken Sandefur) and RCOE (Trisha Jenkins) take a deep dive into how this hands-on program works and how it can help others find fresh careers and a new beginning in life. Don't forget to follow us on social media! We're on Facebook, Twitter, Instagram and Yo...

Mar 21, 202421 min

Mother Stabilizes Family & Closes CPS Case With Help from Wrap-Around Services

On the latest episode of the department's podcast, The Service Station, Moreno Valley mother Rosa Cisneros shares how DPSS' Linkages program helped her find a path to economic independence and close her Child Protective Services case after she suffered domestic -- a crime her children witnessed. In the podcast, one of Rosa’s case workers, Employment Services Counselor Lisa Duran, Lisa shares how the program has progressed and the rewards of helping Rosa and customers like her. Listen here! Have ...

Aug 15, 202313 min

¡Cómo evitar que le roben sus beneficios de asistencia social!

Cada mes, ladrones roban millones de dólares de los californianos más necesitados. Escuche cómo un agente del Departamento de Servicios Sociales Públicos del Condado de Riverside describe cómo la gente puede protegerse del delito conocido como "skimming" y cómo se adopta un enfoque proactivo para reducir este crimen y prevenir de que siga ocurriendo en la comunidad. Don't forget to follow us on social media! We're on Facebook, Twitter, Instagram and YouTube @RivCoDPSS! Have an idea for an episod...

May 17, 202319 min

How to keep your food and cash benefits from being stolen!

Millions of dollars in food and cash benefits are stolen from Californians, including in Riverside County, every month. Listen as the Chief from the Department of Public Social Services and his welfare fraud investigators describe how customers can protect themselves from a crime known as “skimming” and how Riverside County DPSS is taking an aggressive, proactive approach to reduce this crime and protect customers. Don't forget to follow us on social media! We're on Facebook, Twitter, Instagram ...

May 17, 202329 min

Crisis Team Helps Vulnerable Adults during Homeless Count and Year Round

In this episode, social workers from a specialized crisis team in Adult Services share how they’re helping seniors and adults with disabilities get off the streets and into affordable housing. Vulnerable adults are also accessing services that can improve their quality of life thanks to Crisis Response and Intervention Services (CRIS). Listen as Clarissa, a 28-year-old, shares the challenges she faced while experiencing homelessness with disabilities for 10 years and how Social Services Practiti...

Mar 03, 202311 min

El Medi-Cal se expande para adultos mayores de 50 años

A partir de mayo de 2022, los adultos mayores de 50 años que viven en California pueden solicitar para Medi-Cal, sin importar su estado migratorio. En este episodio, hablaremos acerca de esta expansión histórica y como el Departamento de Servicios Sociales del Condado de Riverside se unió al Centro Legal TODEC para lanzar una campaña para informar a la comunidad sobre este cambio. Van a oír lo dice una experta sobre el Medi-Cal y a la directora de TODEC sobre lo que significa esta victoria que s...

Dec 13, 202211 min

How Medi-Cal Can Help You and What Its Historic Year Means for Customers

As of May 2022, Californians 50 and older can apply for Medi-Cal, regardless of immigration status. In this episode, experts offer insight on this historic expansion, what it means for immigrant communities, and how more Californians are access preventative services and health care through Medi-Cal. Don't forget to follow us on social media! We're on Facebook, Twitter, Instagram and YouTube @RivCoDPSS! Have an idea for an episode? We’re all ears! Email us at DPSSInfo@rivco.org ....

Dec 13, 20229 min

County services help Hemet man recover from addiction and reunify with his daughter

Steven Baker's life with his family was restored. He was able to reunify with his daughter after receiving wrap-around care from Riverside County Children Services, RUHS Behavioral Health and Mental Health Collaborative Courts. Baker went through treatment for substance use disorder and reunited with his young daughter with help from the county's Family Preservation Court program. Listen to his inspiring story. Don't forget to follow us on social media! We're on Facebook, Twitter, Instagram and ...

Oct 12, 202225 min

Los programas CalFresh y Welfare-to-Work conducen a una carrera en servicios sociales para una mujer de Blythe

Ana Hernández, técnica de elegibilidad del Departamento de Servicios Sociales Públicos (DPSS) del condado de Riverside, destaca cómo CalFresh y Welfare-to-Work estabilizaron su vida y luego la llevaron a una carrera en DPSS. Ahora, comparte con los residentes de Blythe y del condado de Riverside los beneficios de estos programas, con la esperanza de que ayuden a otros. Este episodio también presenta un informe especial sobre el Programa de Comidas en Restaurantes. El dueño de un restaurante comp...

Aug 15, 202219 min

CalFresh, Welfare-to-Work programs lead to social services career for Blythe woman

Ana Hernandez, an Eligibility Technician with Riverside County Department of Public Social Services (DPSS), highlights how CalFresh and Welfare-to-Work stabilized her life, then led to a career at DPSS. Now, she’s sharing with Blythe and Riverside County residents the benefits of these programs, hoping it’ll help others. This episode also features a special report on the Restaurant Meals Program. A restaurant owner shares how CalFresh helped him and why he’s offering EBT access at his Desert Hot...

Aug 15, 202221 min

Organización basada en la fe ayuda a las familias a través del proceso de crianza temporal y adopción

En un día cualquiera, hay más de 3000 niños y adolescentes que necesitan un hogar seguro y amoroso en el condado de Riverside. Faith in Motion tiene contratos con el Departamento de Servicios Sociales Públicos del condado y trabaja con más de 200 comunidades religiosas para guiar y apoyar a las familias interesadas en la crianza temporal y la adopción. En este episodio, hablamos con Noemi Amezcua de Faith in Motion. Ella analiza cómo funciona la asociación para apoyar a los niños y las familias....

Jun 03, 202218 min

Faith-based Organization Helps Families Through Fostering and Adoption Process

On any given day, there are more than 3,000 children and teens in need of safe and loving homes in Riverside County. Faith in Motion contracts with the county’s Department of Public Social Services and works with more than 200 faith-based communities to guide and support families interested in fostering and adoption. On this episode, Faith in Motion Manager Irene Capen discusses how the partnership works to support children and families. Capen also shares her story of what inspired her to foster...

Jun 03, 202218 min

Educador de mucho tiempo habla sobre los servicios de salud mental disponibles para adultos jóvenes

Más personas, incluidos jóvenes y adultos jóvenes, hablan de salud mental. Pero, ¿dónde encuentra los servicios disponibles en el condado de Riverside y cuáles son las formas en que nuestras comunidades pueden reducir el estigma para quienes necesitan servicios de salud mental? En este episodio, el educador de larga data y reciente Comisión de Salud del Comportamiento, José Campos, brinda el apoyo disponible para los adultos jóvenes que lo necesitan. También analiza el papel que desempeña la ofi...

Jun 03, 202229 min

Longtime educator talks about available mental health services for young adults

More people, including youth and young adults, are talking about mental health. But where do you find the services available in Riverside County, and what are ways our communities can reduce stigma for those who need mental health services? In this episode, longtime educator and recent Behavioral Health Commissioner José Campos provides the support available to young adults in need. It also discusses the role of the Public Guardian's office and misconceptions about guardianships that are intende...

Jun 03, 202218 min

Expertas arrojan luz sobre los esfuerzos para prevenir la trata humana y abuso infantil en el Valle de Coachella

En este episodio de “La Estación de Servicio”, una terapeuta bilingüe del Centro de Niños de Bárbara Sinatra explica el vínculo entre el abuso infantil y la trata humana en el este del Condado de Riverside y cómo los traficantes atrapan y engañan a sus víctimas. La invitada al podcast da consejos y habla de los servicios disponibles para niños, jóvenes y familias en el Valle de Coachella. También aborda la estrecha colaboración entre el Centro y el Departamento de Servicios Sociales del Condado ...

May 18, 202223 min

Experts shed light on human trafficking and child abuse prevention efforts in the Coachella Valley

In this episode of “The Service Station,” two experts from Barbara Sinatra Children's Center explain the link between child abuse and human trafficking in eastern Riverside County and how traffickers ensnare and deceive their victims. Guests provide prevention tips and services available to children, youth and families in the Coachella Valley. They also discuss the close collaboration between the Center and Children’s Services, a branch of the Department of Public Social Services, to care for ch...

May 18, 202239 min

Maternal Health partner discusses systemic racism and ways to improve health outcomes for Black communities

Stephanie Bryant, a maternal health leader with Riverside County Department of Public Health, discusses the impact of systemic racism on Black newborns and mothers. Bryant also chats with theServiceStation about ways county partners and professionals are working together to improve health outcomes, including through the county's Black Infant Health Program. Don't forget to follow us on social media! We're on Facebook, Twitter, Instagram and YouTube @RivCoDPSS! Have an idea for an episode? We’re ...

Apr 11, 202225 min

Trabajadores sociales comparten su pasión por servir al público y las recompensas de ayudar a sanar a los más vulnerables

Dos trabajadores que atienden a los niños y adultos más vulnerables del Condado de Riverside comparten su pasión por el trabajo social y la recompensa de ayudar a los demás en este episodio de “ la Estación de Servicio ”. Octavio Ramírez López y María Olvera se encuentran entre más de 1.300 trabajadores sociales del Condado de Riverside, una de las regiones más grandes y diversas del país. Ambos invitados de origen mexicano describen cómo las experiencias de la infancia influyeron en tomar la de...

Mar 31, 202223 min

Social workers share passion for public service and rewards of helping the vulnerable heal

Two social workers who serve Riverside County’s most vulnerable children and adults are sharing their passion for service and the rewards helping people heal in this episode of theServiceStation. Octavio Ramirez Lopez and Maria Olvera are among more than 1,300 social workers serving in Riverside County, one of the nation’s biggest and most diverse regions. Olvera investigates cases of child abuse and neglect. Ramirez Lopez assists adults who’ve suffered abuse or neglect. Both guests on the show ...

Mar 31, 202220 min

Mujer joven revela experiencia vivida con la falta de vivienda

Monique Guerra ha luchado contra la falta de vivienda desde que tenía solo cinco años hasta que llegó a la universidad. Ahora, a sus 23 años, Guerra comparte sus experiencias vividas en el podcast “la Estación de Servicio” para crear conciencia e inspirar cambios en el Condado de Riverside a fin de reducir el sinhogarismo. Ella anima a que los voluntarios se inscriban para participar en el Conteo de Personas Sin Hogar de 2022 el 23 de febrero y específicamente en el de los jóvenes, que está prog...

Jan 25, 202226 min

Young Woman Reveals Lived Experience With Homelessness

Monique Guerra struggled with homelessness from the time she was just 5 years old until college. Now, at age 23, Guerra is sharing her personal experiences on theServiceStation podcast, to raise awareness and inspire change in Riverside County. She's encouraging volunteers to sign up for the 2022 homeless Point-In-Time Count on Feb. 23 and specifically the Youth Count, which is scheduled from Feb. 23-25. Volunteers can register for either count at MoreThanACount.org . The Point-in-Time Count off...

Jan 25, 202247 min

Un hombre de Riverside comparte su viaje único hacia la paternidad

En este episodio de "theServiceStation", un hombre de Riverside revela cómo su sueño de tener una familia propia se hizo realidad. Oscar Lozano, de 35 años, se convirtió en padre por primera vez cuando adoptó a una prima segunda a la que llamó Ava, que ahora tiene 19 meses. Lozano comparte cómo había estado pensando en acoger o adoptar durante un tiempo cuando un familiar le pidió ayuda a fines de diciembre de 2019. Este episodio también presenta a una segunda invitada, Ida Roath, que destaca la...

Dec 05, 202122 min

Riverside man shares his unique journey to fatherhood

In this episode of “theServiceStation,” a Riverside man reveals how his dream of having a family of his own came true. Oscar Lozano, 35, became a dad for the first time when he adopted a second cousin he named Ava, now 19 months. Lozano shares how he had been thinking about fostering or adopting for a while when a relative asked for his help in late Dec. 2019. This episode also features a second guest, Ida Roath, who highlights Riverside County’s Heart Gallery , an exhibit created to find foreve...

Dec 05, 202126 min

El nuevo sistema estatal ayudará a los clientes a administrar sus beneficios en línea

Este mes estamos hablando de un nuevo sistema de elegibilidad de todo el estado que afectará a cientos de miles de clientes. El sistema actual que se utiliza para solicitar y administrar los beneficios, conocido como C-IV, se convertirá en CalSAWS, el Sistema Automatizado de Beneficios de Bienestar Social de California. El 27 de septiembre, C4Yourself, la plataforma en línea que los clientes utilizan para solicitar y administrar beneficios como CalFresh, Medi-Cal, CalWORKs, cambiará a BenefitsCa...

Sep 20, 202117 min

New Statewide System Will Help Customers Manage Their Benefits Online

This month we're talking about a new statewide eligibility system that will impact hundreds of thousands of customers. The current system used to apply for and manage benefits, known as C-IV, will turn into CalSAWS -- the California Welfare Automated Welfare Benefits System. On September 27, C4Yourself, the online platform customers use to apply for and manage benefits such as CalFresh, Medi-Cal, CalWORKs, will switch to BenefitsCal. BenefitsCal will be a one-stop-shop to apply for vital public ...

Sep 20, 202114 min

How IHSS Caregivers Make a Difference for Older Adults and Those With Disabilities

In-home caregivers help clients who receive In-Home Supportive Services (IHSS) live safely at home instead of in a nursing care facility. A woman named Kristine who has disabilities shares just how vital they are. She's speaking with TheServiceStation along with one of her caregivers. They're talking about the nature of the caregiver-client relationship, the difference home workers make in a person's daily life and the need for more in-home caregivers as Riverside County's aging population quick...

Aug 16, 202119 min
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