Why Tenants Aren’t Choosing Your Storage Facility | 3 Minutes with 3 Mile

The Self Storage Show

Apr 09, 2025•3 min

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Episode description

Truth: Customers don’t choose the cheapest storage facility—they choose the most convenient one.

Most self storage owners think price is the biggest factor in renting a unit. But the real deal-breaker is how easy—or hard—you make it to rent. If your process is clunky, slow, or manual, customers will find a facility that makes it simple.

In this episode of 3 Minutes with 3 Mile, Jim shares how to eliminate friction in your rental process so you can win more tenants—even against lower-priced competitors.

Want my Self Storage Online Rental Checklist to make sure your process is built to convert?
Email [email protected] with the subject line “Send Me the Online Rental Checklist”, and I’ll send it to you for free.

📞 Book a free consultation: https://www.3milestorage.com

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