Automation Isn’t Your Problem. Your Process Is. | The Scaling CEO Podcast
Dec 08, 2025•22 min•Ep. 47
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
In this episode, I talk with James Hotson about why most CEOs are stuck at “automation” instead of fixing the real issue—their process. We break down the difference between logic and reasoning in AI, how agentic workflows are changing operations, why customer insight matters more than ever, and what it really takes to scale with speed, clarity, and smarter systems.
For the best experience, listen in Metacast app for iOS or Android