The Salon Life Podcast - podcast cover

The Salon Life Podcast

Are you living up to your potential clients (AND your current clients) expectations? Are you providing excellent customer service?Let's face it, we are a part of a luxury industry and we are in the business of customer reactions! How your customers react to their service, will ultimately make or break your client retention.Sound like a lot?Don't you worry! I am here to guide you through the ups and downs of everyday salon life and teach you how to have better customer service.

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Episodes

Season2 Episode 3 | Things your clients Hate

In today's episode, I wanted to chat with you about some things you might be doing that is causing you to lose current and potential clients. You have to remember that in our industry, the vibe check has to be on point. You and your vibe, and the way you treat your paying customers, also needs to be in check. I am going through some tips that could help you or maybe make you realize you might be acting a fool in front of your customers. Don't forget to leave a review! It helps me reach more list...

Nov 29, 202432 minSeason 2Ep. 3

Season 2 Episode 2 | Hairstylist or Therapist?

As hairstylists, we get to hang out with our clients for, usually a couple hours at a time. Our clients come armed with all the stories. How do we navigate this? I know it can be fun but I also know it's hard for us beauty industry pros to have to absorb so much emotional baggage in a single day. I have had some crazy emotional days myself at the salon in the past few months. I know it is because I haven't taken the time to have an emotional release myself. This episode I wanted to chat with you...

Nov 22, 202414 minSeason 2Ep. 2

Season 2 Episode 1 | Burn it all down

I cannot believe Season 2 is here! Today I'm talking about how I have been overwhelmed and not even wanting to own a salon anymore. It's been a hard year for me this last year. I will be sharing some tips on how to handle frustrating times. Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLou...

Nov 15, 202420 minSeason 2Ep. 1

Season 2 Trailer!!

EEK! Welcome to Season 2 of The Salon Life Podcast! I am beyond excited this season to bring you even more salon talk and some life outside of the salon talk. Thank you all so much for listening to my podcast. Let's get it!! Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my...

Nov 15, 20243 min

Episode 16 | Mini Series - Consistency & Productivity

Adding another mini episode of info for you! I wanted to mention some examples of why you should be more consistent and productive in your business. I feel like these are important and often looked past by the hustle culture in our industry. Thanks for listening! Don't forget to leave a review! It helps me reach more listeners. Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta for more education! @Jessica_Wren_ My Website: https://www.jessicawrenhairst...

Feb 27, 202421 minSeason 1Ep. 16

Episode 15 | Mini Series - Customer Experience vs Service

This is probably one of my favorite things to talk about as far as customer service and experience goes. They are each so different! I wanted to just dip our toes into this topic today. I plan on going deeper into this in another episode, but for this mini series, I wanted to touch on this. Thanks for listening! Don't forget to leave a review! It helps me reach more listeners. Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta for more education! @Jessi...

Jan 15, 202411 minSeason 1Ep. 15

Episode 14 | Mini Series - Consumer Behavior

I am bringing you a mini series about some topics I think are important to be thinking about right now in this new year. In this first mini series episode, I'm talking about how Consumer behaviors have changed SO much! It is effecting beauty professionals pretty hard! But it is effecting EVERYONE. Let's talk about it! Thanks for listening! Don't forget to leave a review! It helps me reach more listeners. Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my inst...

Jan 11, 202411 minSeason 1Ep. 14

Episode 13 | Holiday Burnout

Let's talk about holiday burnout in the beauty industry. I wanted to give you guys some easy tips on how to minimize burnout and also have a little inspirational talk with you. This is definitely me, raw and uncut. Enjoy! Thanks for listening! Don't forget to leave a review! It helps me reach more listeners. Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta for more education! @Jessica_Wren_ My Website: https://www.jessicawrenhairstylist.com/ Free Reso...

Nov 21, 202321 minSeason 1Ep. 13

Episode 12 | Salon Stories + Catch up with me

I have some salon stories for you! I also did a little catch up with me because I have been BUSY. I can officially announce I expanded my salon AND got to attend and mentor at a Retreat. Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_...

Sep 27, 202318 minSeason 1Ep. 12

Episode 11 | Tips for salon Success

My favorite tips for salon success Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_...

May 28, 202316 min

Episode 10 | Surviving Hair School

EEK! Hair school can be quite the rush! Here I talk about some of my tips that helped me survive cosmetology school! Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_...

May 28, 202324 minSeason 1Ep. 10

Episode 9 | Things you can do TODAY for your business

Today im chatting about the 5 things you can start doing today to help your business thrive! In another episode I will be diving deeper into these nuggets, but I wanted to get you thinking about them first. Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_W...

May 28, 202312 minSeason 1Ep. 9

Episode 8 | Tips for Salon Success

I may not know ALL the answers but these tips have helped me with my successful salon. I have 6 stylists and recently expanded and added 5 rooms to the salon that will house a permanent makeup artist, esthetics, massage and nail technicians! These tips are definitely just skimming the top of what it really takes to run a successful salon, but its a start! Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://...

May 06, 202316 minSeason 1Ep. 8

Episode 7 | Stop doing this part 2

These are things you should STOP doing in your business today if you want to thrive! Part one had three of my fav thing you can stop doing and this episode, part 2...may have a little controversy... Thanks for listening! Don't forget to leave a review! It helps me reach more listeners. Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta for more education! @Jessica_Wren_ My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jess...

Apr 03, 202312 minSeason 1Ep. 7

Episode 6 | Stop Doing This, Part 1

Things you should stop doing in your business TODAY to better your business AND your life! Thanks for listening! Don't forget to leave a review! It helps me reach more listeners. Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta for more education! @Jessica_Wren_ My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Don't forget to leave a review! It helps me reach more listeners. My W...

Mar 27, 202311 minSeason 1Ep. 6

Episode 5 | Don't discount your services

Why do we always feel the need to discount?? Stop discounting your services! In this episode I give some tips on things you can do for specials instead of discounting your services. Thanks for listening! Don't forget to leave a review! It helps me reach more listeners. Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta for more education! @Jessica_Wren_ My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylis...

Mar 20, 202311 minSeason 1Ep. 5

Episode 4 | Building your clientele

Building a clientele is anything BUT easy. Im talking about how I built a solid clientele in just a few years! These tips worked for me in my small town and has helped me KEEP my clientele strong even after a pandemic. Thanks for listening! Don't forget to leave a review! It helps me reach more listeners. Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta for more education! @Jessica_Wren_ My Website: https://www.jessicawrenhairstylist.com/ Free Resourc...

Mar 12, 202321 minSeason 1Ep. 4

Episode 3 | Small Actions - Big Difference

This episode is all about small actions you can do that will translate into BIG customer satisfaction! Thanks for listening! Don't forget to leave a review! It helps me reach more listeners. Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta for more education! @Jessica_Wren_ My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Don't forget to leave a review! It helps me reach more lis...

Mar 06, 202320 minSeason 1Ep. 3

Episode 2 | Price Increases and WHY they are important

In this episode we are talking about price increases and WHY you should be doing them! And surprise...It is not only because you deserve a raise. There is so much more to it. Thanks for listening! Don't forget to leave a review! It helps me reach more listeners. Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta for more education! @Jessica_Wren_ My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/f...

Feb 28, 202319 minSeason 1Ep. 2

Episode 1: Welcome to The Salon Life Podcast | My Story

In this very first episode of The Salon Life, I am spilling the tea on what I will be covering in this podcast. I will also take a walk down memory lane and tell you a little bit about my story and how I ended up here. Thanks for listening! Don't forget to leave a review! Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta for more education! @Jessica_Wren_ My Website: https://www.jessicawrenhairstylist.com/ Don't forget to leave a review! It helps me re...

Feb 28, 20237 minSeason 1Ep. 1
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