The Five Steps of The Listening Process
Episode description
Listening is an essential component of effective communication and is foundational to both building rapport with people and demonstrating emotional intelligence. Being able to listen properly is also a crucial leadership skill. Understanding the stages of the listening process helps us to be better listeners and to improve our listening skills.
Joseph DeVito identified that the listening process consists of five key stages, each playing a crucial role in understanding and interpreting messages.
This podcast looks at the stages in order:
1. Receiving
2. Understanding
3. Evaluating
4. Responding
5. Remembering
You can find out more details in the related article by following this link:
https://therightquestions.co/the-five-steps-of-the-listening-process/