Mastering Customer Success in Transformational Times ft. Andrea Bumstead

This episode explores how customer success leaders can master the art of steering their teams and customers through periods of change. From maintaining team morale and ensuring alignment across functions to leveraging data and technology, it unpacks strategies and frameworks that empower customer success leaders to not just survive but thrive during transformational times.

Andrea is the VP of Customer Success at Kindsight. She is a strategic leader with nearly 20 years of experience.