Crafting a Data-Driven Customer Journey Roadmap ft. Cinthia Silva
Oct 09, 2024•37 min•Season 3Ep. 25
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Episode description
This conversation delves into how to design and execute a data-driven customer journey roadmap that delivers real results. From segmentation and risk mitigation to leveraging customer health indexes and developing actionable playbooks, we'll explore strategies for crafting a roadmap that leads to stronger relationships, increased upsell opportunities, and sustained revenue growth.
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