Send us a text In today’s episode we talk to Matt Alexander who is the Co-founder & CEO at Neighborhood Goods. Neighborhood Goods is a new type of department store, featuring an ever-changing landscape of thoughtful, exciting, and contemporary brands, stories, and events. More than that, Neighborhood Goods strives to be a place for community, bringing people together to shop, eat, discover, and learn across their growing number of stores throughout the country. They currently have 3 stores a...
May 05, 2021•52 min•Season 2Ep. 37
Send us a text In today’s episode we talk to Andrew Davies. Andrew is the CEO at B Lab Australia and New Zealand , who's aim is to transform the global economy to benefit all people, communities, and the planet. They are leaders in economic systems change, their global network creates standards, policies, and tools for business, and they certify companies—known as B Corps. During our conversation with Andrew, we discuss: What B Corps are and what the certification process looks like; How and why...
Apr 28, 2021•52 min•Season 2Ep. 36
Send us a text In today’s episode we talk to Laura Beres. Laura is the Senior Director of Strategic Portfolio Delivery at Ulta Beauty . This is the second time Laura has been a guest on our podcast, but boy, have Ulta been busy in the 7th months since we last spoke. During our conversation with Laura, we discuss: Ulta Beauty latest partnership with TerraCycle called “Loop by Ulta Beauty” where customers can access beauty and person care products in returnable packing; The latest on their Conscio...
Apr 21, 2021•40 min•Season 2Ep. 35
Send us a text In today’s episode we talk to Kristy Chong , the Founder and CEO of Modibodi . Modibodi began in late 2013 after almost 2 year of testing and fine-tuning the Modibodi product. Kristy consulted with over to 100 textile engineers and fibre companies both in the USA and Australia, and conducted close to 1,000 scientific tests. Plus, the company worked with leading Australian lingerie designers and manufacturers to create their patented finished product – good looking, sustainable, co...
Apr 14, 2021•36 min•Season 2Ep. 34
Send us a text In today’s episode we talk to Erica Berchtold . Erica is the CEO of Australian online marketplace, THE ICONIC . THE ICONIC was launched in 2011 and has quickly become the number one online destination for fashion and lifestyle purchases both here in Australia and New Zealand. They carry over 60,000 items from over 1000 well-known brands across such categories as Women’s, Men’s, Kids, Beauty, and more recently, toys. During our conversation with Erica, we discuss the challenges COV...
Apr 07, 2021•39 min•Season 2Ep. 33
Send us a text In today’s episode we talk to Michael Elias . Michael is the Founder and CEO of circular subscription and textile recycling company, UPPAREL . UPPAREL, formally MANRAGS, was born from Michael’s own love of socks (a self-confessed “Sock Addict”) and the realisation that each pair he owned had a lifecycle which, at that time, concluded in landfill. He then began a sock subscription and added the ability for customers to return their unwanted / damaged socks to be recycled, re-used o...
Mar 31, 2021•43 min•Season 2Ep. 32
Send us a text In today’s episode we talk to Jess Sepel . Jess is the Director at JSHealth . Jess began her career as a clinical nutritionist, after battling with fad diets and a negative relationship with food from a young age. It was through her studies that she developed her love and appreciation for nutrients and minerals, so she started a very successful food blog, where her loyal community continued to grow and soak up her knowledge and recipes. Fast forward to today and Jess is a successf...
Mar 24, 2021•42 min•Season 2Ep. 31
Send us a text In today’s episode we talk to Ed McManus. Ed is the Australia CEO of popular food delivery empire, Deliveroo. The business was founded by William Shu in London in 2013, and after its first successful capital raise of $140m in 2015 the successful delivery service was introduced to Australia – and boy was it popular. Deliveroo Australia now has over 8,000 riders and drivers and services more than 14,000 restaurants country wide. And it’s no surprise that COVID only made this service...
Mar 17, 2021•41 min•Season 2Ep. 30
Send us a text In today’s episode we talk to Adam Levene. Adam is the founder of HERO - the world leader in conversational commerce, meaning it’s a virtual platform that helps connect online shoppers with a live expert, often in a retail store nearby. HERO aim to give customers the same experience they would get in a physical store but from the comfort of their own home – either via video or text. Adam’s goal has always been to combine the IRL experience with e-comm to give customer’s the human ...
Mar 10, 2021•40 min•Season 2Ep. 29
Send us a text In today’s episode we talk to Nick Stone. Nick is the founder and CEO of Bluestone Lane. Bluestone are a US based chain of Australian-inspired cafés who’s aim is to provide a genuine daily escape for all their locals. They offer premium coffee in addition to healthy and delicious eats, including their famous “smashed avo”, at more than 45 locations across the US. In our conversation today we talk to Nick about: - His journey moving to the US and introducing the Australian coffee c...
Mar 03, 2021•53 min•Season 2Ep. 28
Send us a text In today’s episode we talk to Shane Fallscheer, the Founder and Managing Director of well-known jewellery retailer, Lovisa . The very first Lovisa store opened in Chermside, Queensland, back in April 2010, and now the company boasts over 450 stores in more than 20 countries worldwide - with more store openings in the pipeline. In our conversation today we talk about... Lovisa’s original international expansion, as well as their future plans to continue growing the business, The co...
Feb 14, 2021•42 min•Season 2Ep. 27
Send us a text In today’s episode we talk to Afterpay’s very own Rachel Kelly , the EVP of ANZ Sales & Global Instore, and Mark Teperson , Chief Strategy Officer. In our conversation we talk about what played out in the retail scene during 2020, predictions & trends for 2021 and beyond, how the demographic of the Afterpay customer has changed, our thoughts on the end of job keeper and how this will affect businesses and finally their advice for retailers and start-ups. A big thank you to...
Feb 03, 2021•43 min•Season 2Ep. 26
Send us a text In our final episode of 2020 we talk to Shane Lenton . Shane is the Chief Information + Digital Officer at Cue Clothing (which runs the namesake brand, as well as Dion Lee and Veronica Maine ). On top of this he is the founder of Unified Commerce and on the Advisory Board of Shippit, ShopYou, NORA, Australia post, Brauz, ScopeSuite, and WellBetter. Shane was recently awarded the 2020 Industry Recognition award at the Australia Post Online Retail Industry Awards and CUE was awarded...
Dec 15, 2020•34 min•Season 1Ep. 25
Send us a text In today’s episode we talk to Catherine Ross , the COO at i=Change . i=Change works in partnership with some 170 odd, big name retailers to give back with every online purchase - with complete transparency. They have taken the traditional way of donating and flipped it, where the brand makes the donation once the customer chooses which of their 3 charities they would like to donation to go towards. i=Change have proudly raised over $2.7 million. During this podcast we discuss: - T...
Dec 08, 2020•36 min•Season 1Ep. 24
Send us a text In today’s episode we talk to Paul Greenberg - a man with many titles! Most notably, he is the founder of the NORA Network , Vice Chair of FIRA (Federation of International Retail Associations), NED at the NRA (National Retail Association) in Australia, and last, but certainly not least, he is the Chairperson at MyDeal.com.au . But most importantly, he is a lover of all things retail. In this episode, we talk about: - MyDeal.com.au recent successful IPO journey - Paul's prediction...
Dec 02, 2020•37 min•Season 1Ep. 23
Send us a text In today’s episode we talk to Wayne Baskin, the Deputy CEO and Chief Technology Officer at Australia’s largest online bookstore, Booktopia During this podcast you’ll hear Wayne discuss the importance of putting the customer first, finding your niche (and owing it) and well as a really interesting look into the book categories that took off during COVID. Wayne also talks about the recent news of Booktopia’s successful IPO journey, plus his predictions for the upcoming holiday perio...
Nov 22, 2020•27 min•Season 1Ep. 22
Send us a text In today’s episode we talk to Dean Jones, the Co-Founder and CEO of GlamCorner. Founded by Dean and his wife, Audrey, in 2012, GlamCorner is the leading online destination for women in Australia to rent designer fashion. The company is on a Mission to revolutionise the way fashion is consumed by providing a smarter and more sustainable alternative that is better for our community and our environment. 2020 has been a huge year for GlamCorner as their business continues to grow, but...
Nov 02, 2020•37 min•Season 1Ep. 21
Send us a text In today’s episode we talk to Tennealle O'Shannessy, the CEO of Adore Beauty, Australia’s largest online beauty retailer. Whilst their latest success might look like it happened overnight, it actually began in 1999 when Founder, Kate Morris, asked her parents for a loan of $12k to set up her business, which she ran out of her garage. Fast forward 20 years and Adore Beauty just went public! It’s been labelled Australia’s biggest female led IPO with a founder, CEO and a majority boa...
Oct 26, 2020•24 min•Season 1Ep. 20
Send us a text In today’s episode we talk to Gabby Leibovich. Gabby and his brother, Hezi, are the Co-Founders of Australia’s #1 e-commerce marketplace, Catch of the Day. He is also a shareholder in Luxury Escapes, and the Co-Founder of both Scoopon and Eatnow, who merged with Menulog. During the course of our conversation with Gabby we talk about: How catch.com.au was built, grown and eventually sold; What he sees happening with COVID and its impact on online retail; What it was like when Amazo...
Oct 19, 2020•37 min•Season 1Ep. 19
Send us a text In today's episode we shift gears a little to look at the high-end retail industry, talking to the director of the luxury watch (Rolex, Patek Philippe etc) and jewellery business, J. Farren-Price, Julian Farren Price. During the course of our conversation we talk about: How this segment of the market is performing; The importance of personalised service; The product as an experience; Plus, the effect of the tourism on the luxury goods industry. We hope you enjoy the episode!...
Oct 06, 2020•27 min•Season 1Ep. 18
Send us a text In this episode we talk to Sabrina Noorani, who is the CEO and Founder of ClearForMe. ClearForMe is an independent cloud-based platform enabling beauty brands and retailers to seamlessly bring ingredient clarity to shoppers. This is a platform that is being used by both Credo Beauty + Ulta Beauty in the US. Even if you're not in the beauty industry this episode speaks to a broader conversation happening within culture at the moment around transparency, responsibility and sustainab...
Sep 29, 2020•31 min•Season 1Ep. 17
Send us a text In this episode we talk to Will Chomley. Will is the founder and CEO of IMAGR. Founded in 2017 in Auckland, this is a tech platform that is turning shopping carts into autonomous checkouts – with their so-called Smart Cart product. SmartCart's contain four cameras, coupled with the world's most powerful AI vision recognition system. As a result, SmartCart knows what a customer puts in, or removes from their carts. At the beginning of the year they entered their first seed funding ...
Sep 21, 2020•30 min•Season 1Ep. 16
Send us a text In this episode we talk to Tom Szaky. Tom is the CEO of the social enterprise TerraCycle. TerraCycle (the parent company of Loop) has partnered with some of the world's largest retailers like Carrefour (France), Tesco (UK), Kroger (US), Walgreens (US), and soon Woolworths in Australia. They are on a mission to reduce waste and recycle the unrecyclable. In this discussion today we talk about: The philosophy behind TerraCycle and it's creation of Loop; The shift in consumer behaviou...
Sep 15, 2020•49 min•Season 1Ep. 15
Send us a text In this episode we talk to Richard Umbers. Richard has held leadership positions in Aldi’s UK operations, Woolworths (both in NZ + Australia), at Australia Post + Startrack, as well as being the CEO MD at Myer and most recently working for the German-based Kaufland. Richard is an incredible thinker, who has an astute understanding the effect of macro trends and changes upon business. In this episode we talk about: The economics of COVID Innovation and new business models The impor...
Aug 24, 2020•41 min•Season 1Ep. 14
Send us a text In today’s episode we talk to Laura Beres. Laura is the Director of Corporate Strategy at Ulta Beauty. For those of you unfamiliar with Ulta, it is the largest U.S. beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. In 1990, the Company reinvented the beauty retail experience by offering a new way to shop for beauty – bringing together all things beauty, all in one place. Today we're talking about...
Aug 05, 2020•23 min•Season 1Ep. 13
Send us a text In today’s episode we talk to Annie Jackson. Annie is the co-founder and COO of Credo Beauty. If you haven’t heard of Credo, it’s a clean beauty retailer – in fact it’s the largest Clean Beauty store on the Planet. It opened in 2015 in her home town of San Francisco. Since then, they have opened 9 stores (with a large online presence) and have partnered with over 130 brands all of who must pass the Credo Clean Standard which mean they avoid all 2700+ ingredients on the Credo Dirty...
Jul 27, 2020•37 min•Season 1Ep. 12
Send us a text In this episode - which is approx 49 mins long - we talk to Stefan Preston. I don’t know how else to describe Stefan but as a serial entrepreneur. Stefan graduated from the University of Auckland with a degree in Civil Engineering, and after a stint in construction he moved into retail. He’s helped turnaround New Zealand brands Whitcoulls, Pacific Retail and Lingerie business, Bendon. He left Bendon in 2007 (as CEO) and worked as a Director and Shareholder in his wife’s business B...
Jul 21, 2020•49 min•Season 1Ep. 11
Send us a text In this episode, which is approx 45 minutes, we talk to Donna Player. Donna is the Merchandise Director at the iconic label Camilla, as well as Non Executive Director of Accent Group and Baby Bunting. Prior to that she was the Group Executive of Merchandise at David Jones and GM of Merchandise and Planning at Big W. I’m going to call her the Queen of Merchandise. Donna has the rare ability of combining strong intuition with commercial outcome; which you’ll hear a lot of through th...
Jul 13, 2020•46 min•Season 1Ep. 10
Send us a text In this episode, which is approx 38 minutes, we talk to Erica Berchtold. Erica is CEO of pure-play retailer The Iconic. Prior to joining The Iconic in 2019, she was the Managing Director of Rebel Sport and Amart Sports (part of Super Retail Group). During our time together, we talk about: How The Iconic responded during COVID-19? (They were one of the first to take note and even prepare before the restrictions came into effect); What changes, on the back of COVID, Erica believes t...
Jul 06, 2020•38 min•Season 1Ep. 9
Send us a text In this episode, which is approx 43 minutes, we talk to Steve Cox. Steve is the CEO of Destination NSW, overseeing Tourism and Events within the state. Steve joined the government agency on May 4th amidst the COVID-19 epidemic. Prior to his current role, Steve was the Managing Director of Dymocks Books. During our time together we talk about: What Steve has learnt in the transition from retail to tourism - and what they can teach each another; The future of domestic tourism and th...
Jun 29, 2020•44 min•Season 1Ep. 8
