The Retail Show

Oliver Banks / OB&Co•the-retail-show.captivate.fm

This is THE RETAIL SHOW - exploring the rapid evolution and fiercely competitive world of retail, whether it's stores, ecommerce, or every other aspect of the sector. The Retail Show is the weekly podcast for retail leaders, industry experts and enthusiasts. Hosted by Oliver Banks, a UK based retail consultant and advisor, and one of the world's most influential voices in retail. He's also the author of bestselling book, Driving Retail Transformation: How to Navigate Disruption and Change. Every week, tune in to stay up to speed with the top news headlines and what they mean for you, gather insight on essential industry trends and strategies, learn from the shopping trips of novel and best in class retailers, and much more. THE RETAIL SHOW is available to listen to wherever you enjoy your podcasts, so be sure to subscribe now. Find out more on the website, TheRetailShow.uk, and let's drive a better, brighter future for retail's customers, colleagues, and companies.

Last refreshed: June 30th, 2025 at 5:10 AM ⓘ

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Episodes

Major Change at John Lewis plus Fresh Innovations from Morrisons and Ocado

Join Oliver Banks and stay up to speed with the ever-evolving world of retail. In this episode: News You Can Use John Lewis has been working on a major suite of changes to boost customer experience in stores. Ocado is trialling a new reusable packaging solution which has been specifcially designed for online groceries. Amazon is expanding their returns options for brands and retailers using their Fulfilled By Amazon (FBA) services. Card Factory and Just Eat are collaborating to offer a quick com...

Aug 14, 2024•27 min•Ep. 8

The Disruptive Trio of Amazon, TikTok and Temu Continue to Evolve

Join Oliver Banks and stay up to speed with the ever-evolving world of retail. In this episode: News You Can Use Amazon have upgraded their Just Walk Out technology with multi-modal technology. ThredUp announced a series of new AI-powered features to assist shoppers. TikTok and Temu have scaled massively recently, but they are now looking to adjust their fees and terms as they look to convert revenue growth into profitability growth. Holland and Barrett have invested in security and anti-theft m...

Aug 07, 2024•35 min•Ep. 7

Boots Turns to Big Data, John Lewis Builds its Future and Reloading the Metaverse

Join Oliver Banks and stay up to speed with the ever-evolving world of retail. In this episode: News You Can Use Boots will use their loyalty scheme’s Advantage Card data to help predict and develop new disease treatments. In the US, Schnucks Markets are integrating a feature on their electronic shelf label solution to allow Instacart pickers to activate a pick by light solution to increase productivity. Sam’s Club brings retail media to scan and go functionality. Product ads are displayed to cu...

Jul 31, 2024•25 min•Ep. 6

Blue Screens of Death, Best Buy's Reimagined Purpose and Subscription Models

Join Oliver Banks and stay up to speed with the ever-evolving world of retail. In this episode: News You Can Use The CrowdStrike issues with Windows causes major worldwide IT outages. Google raise eyebrows by reversing their plan to remove cookies from Chrome. Best Buy transform their purpose and introduce a 'spokeshologram' to engage customers. Meanwhile Ikea double down on convenience. And Amazon focuses attention on Prime subscribers. The Book Club In the Book Club this week, discover more fr...

Jul 24, 2024•26 min•Ep. 5

Amazon's AI Shopping Assistant, AI Images and Social Commerce Opportunities

Join Oliver Banks and stay up to speed with the ever-evolving world of retail. In this episode: News You Can Use Amazon is deploying its AI shopping assistant Rufus to all US app users. Walmart double down on automation in their distribution centres, unlocking efficiency and throughput gains. Vans persevere with their metaverse initiatives. Whilst Boohoo develop their proposition for content creators and influencers to help propel their brand and products. Plus more The Shopping Trip A double do...

Jul 17, 2024•30 min•Ep. 4

Collabs, a New Government and TikTok Shop's Plan for Massive Growth

Join Oliver Banks and stay up to speed with the ever-evolving world of retail. In this week's News You Can Use , hear about department store John Lewis's plan to ask suppliers to fund additional shop floor colleagues. Meanwhile, Selfridges is going all in with a sports theme for the summer, powered by two new collaborations. TikTok is looking to support more companies in scaling up their operations on its TikTok Shop platform. This episode sees a new segment - Insight Spotlight - that analyses a...

Jul 10, 2024•28 min•Ep. 3

Nike Price Points, Evri for Sale and M&S Repairs

Welcome to episode 2 of The Retail Show. Join Oliver Banks and stay up to speed with the ever-evolving world of retail. In the news this week.... Nike is feeling the pinch and decided to launch a budget range of sneakers. Chinese mega retailers JD.com and Alibaba Group are two contenders weighing up the options to bid for and buy courier company Evri. Meanwhile, M&S is looking to sew up the repairs market with a new partnership and proposition. In the featured segment, discover insights and ...

Jul 04, 2024•23 min•Ep. 2

Power Partnerships, Marketplace Wars and Profit Plays

Welcome to episode 1 of The Retail Show. Join Oliver Banks and stay up to speed with the ever-evolving world of retail. In the news this week.... Shein finally decide that they're looking to list on the London Stock Exchange. Meanwhile, Amazon make a move to counter the gains made by Chinese discount marketplaces. Tesco partner up to become a retail media juggernaut. Whilst Frasers Group and THG partner in a complex deal with many elements in scope. All this and more in today's show. Then in the...

Jun 28, 2024•24 min•Ep. 1

Trailer: The Retail Show

This is The Retail Show. A weekly podcast exploring the rapid evolution and fiercely competitive world of retail. Hosted by retail expert, consultant and author, Oliver Banks.

Jun 24, 2024•1 min

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