The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions - podcast cover

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Restaurant Technology Guys Podcast, sponsored by Custom Business Solutionsrestauranttechnologyguys.com

Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com

Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later and Jeremy is COO for CBS, in charge of the implementation of technology systems for CBS customers. It’s fair to say that Jeremy is very much in touch with the challenges and issues facing restaurant operators in the area of technology systems. Outside of CBS, Jeremy and his wife Michelle are the busy parents of two boys and two girls. The family’s youngest son was adopted from Uganda. Four kids, youth sports, church and many other activities mean non-stop action at the Julian household. Jeremy is a big fan of baseball and soccer. When not cheering on the kids in sports Jeremy enjoys cooking and watching Food Network.

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Episodes

Maximizing Restaurant Revenue through Managed WiFi with Todd Myers

In this episode of the Restaurant Technology Guys Podcast, the host introduces Todd Myers, CEO of GoZone WiFi, a software company that helps brick-and-mortar businesses, including restaurants, monetize their WiFi services. Todd shares insights on the evolution of WiFi technology and discusses how GoZone WiFi enables companies to collect customer data, enhance guest experiences, and drive revenue through targeted marketing campaigns. Highlighting both the security aspects and the substantial bene...

Jul 15, 202431 min

Navigating Restaurant Tech & Branding with Heather Cox Codes

In this episode of the Restaurant Technology Guys Podcast, the hosts welcome Heather Cox Codes, a self-declared tech nerd and social media strategist. Heather shares her journey from working at her mom's boutique to becoming a key figure in the tech and restaurant industry, specializing in WordPress website design and SEO optimization. Heather discusses the complexities of branding, the importance of cohesive and user-friendly websites, and the necessity of consistent social media presence. She ...

Jul 08, 202440 min

Leveraging Data for Restaurant Success with Lewis from Pairzon

In this episode of the Restaurant Technology Guys podcast, the conversation focuses on the critical role of customer data in driving brand success within the restaurant industry. Guest speaker Lewis, with a 25-year background in digital media, discusses the transition from traditional metrics like click-through rates to more effective measures linking advertising to in-store performance. He emphasizes the importance of first-party data over third-party data, especially in light of privacy concer...

Jul 01, 202437 min

The Future of Restaurant SEO with Will Pemble and Page Leap

In this episode, the host welcomes Will Pemble, an entrepreneur who previously founded one of the largest web hosting companies, web.com, and later sold it. Will delves into his journey from web hosting to management consulting and back to his roots in technology and web optimization with his latest venture, Page Leap. Will describes Page Leap as a tool designed to address the myriad challenges of SEO for restaurants, highlighting the importance of page speed, content optimization, and technical...

Jun 24, 202433 min

Unveiling Dynamic Pricing and Analytics in Restaurant Tech with Mike

In this episode of the Restaurant Technology Guys Podcast, the hosts dive into a compelling discussion with Mike, a veteran in the field of restaurant technology with over 25 years of experience. Introduced by Tammy Billings, Mike shares his journey from restaurant operations to mastering the quantitative aspects of pricing, analytics, and data during a time when the concept was still novel. He delves into his early work with McDonald's and his ventures into data-driven businesses during the fin...

Jun 17, 202442 min

Elevating the Burger Experience with Tech and Teamwork: A Chat with Patric from Bobby's Burgers

In this episode of the Restaurant Technology Guys podcast, the host interviews Patric, the vice president of operations for Bobby's Burgers by Bobby Flay. Patric shares insights into his extensive background in the restaurant industry, including his experiences before joining Bobby's Burgers, like working with Cold Stone Creamery and a significant sushi brand. The discussion delves deep into how Bobby's Burgers leverages technology to ensure recipe consistency, enhance kitchen efficiency, and im...

Jun 10, 202438 min

The importance of Wowing Customers: a chat with Lucas Judice from Freatz.com

In this episode of the Restaurant Technology Guys podcast, the host welcomes Lucas Judice, the founder of Freet, a technology company focusing on improving customer experience through a deep understanding of consumer behavior. Originally from Brazil and a former lawyer, Lucas transitioned into technology and entrepreneurship after moving to the U.S. to pursue a master's degree. Freatz stands out by offering a unique method of collecting and analyzing consumer feedback at no net cost to restauran...

Jun 03, 202438 min

Exploring the World of Ghost Kitchens with Wesley Li

This podcast episode from the 'Restaurant Technology Guys' features a conversation with Wesley, a restaurateur who operates exclusively out of a ghost kitchen space in partnership with Cloud Kitchens. Wesley shares insights on the unique challenges and advantages of running a delivery-only restaurant, the definition and operational intricacies of ghost kitchens, and the strategy behind focusing on Asian fusion cuisine. Discussions also delve into the technological aspects and customer experience...

May 27, 202433 min

Transforming Restaurant Supply Chain with Choco: Innovations in Ordering and Reducing Food Waste

This episode of the Restaurant Technology Guys podcast features Georgie Thomas, the general manager for Choco in the U.S., who discusses the transition from DoorDash to Choco and the innovations behind Choco's platform. Choco aims to streamline the restaurant supply chain process by facilitating easier ordering from restaurants to their food suppliers and reducing food waste by addressing inefficiencies in order placement and delivery. Thomas highlights Choco AI's role in converting manual order...

May 20, 202434 min

Finding Success Through Humility and Impact: Tyler's Entrepreneurial Journey

This episode of the Restaurant Technology Guys podcast features an insightful conversation with Tyler, an entrepreneur who made a significant impact on the restaurant technology space within a year. Tyler shares his journey from starting as an entrepreneur at 23, keeping his business within a close-knit community, to deciding on a path of mergers and acquisitions that led to the creation of VersiTech and its subsidiaries, Bold Integrated Payments and Tonic point of sale. The dialogue delves deep...

May 13, 202450 min

Leveraging Data for Restaurant Success: Insights from Data Delivers and Primanti Bros

This episode of the Restaurant Technology Guys podcast features a deep dive into how restaurants can use data to drive business decisions, enhance customer experience, and ultimately boost sales. The hosts are joined by Pat Riley, Vice President of Sales and Marketing at Data Delivers, and Adam Gollum, CEO of Primanti Brothers, a 91-year-old restaurant brand. They discuss the importance of organizing and monetizing the vast amounts of data generated by restaurants to understand and influence cus...

May 06, 202435 min

Promoting Sustainability in Restaurants Through Innovative Technologies

Promoting Sustainability in Restaurants Through Innovative Technologies This episode of the Restaurant Technology Guys podcast features Diana from Restaurant Technologies Inc., where she serves as the general counsel and oversees the company's environmental, social, and governance initiatives, focusing on sustainability. She discusses the origins and mission of Restaurant Technologies Inc., distinguished from the podcast itself despite name similarities, and highlights their main products: the T...

Apr 29, 202425 min

Innovations Unveiled at the National Restaurant Association Show 2024

Innovations Unveiled at the National Restaurant Association Show 2024 This episode of the Restaurant Technology Guys Podcast features Lisa Malikow, overseer of the National Restaurant Association Show, the largest food service event in the Western Hemisphere. Lisa discusses the event's scope, including its coverage of 900 product categories, the Kitchen Innovation awards, and exciting new products and technologies set to debut in 2024. Highlights include advancements in sustainability, remarkabl...

Apr 24, 202434 min

Brink Co-Founder Rick Elliott talks kitchen automation

In this episode of the Restaurant Technology Guys podcast, host Jeremy welcomes Rick Elliott, a co-founder of Conductor, a startup in the restaurant tech space. Rick shares his journey from working on oil rigs to becoming a tech entrepreneur, emphasizing the role of hard work and innovation. He elaborates on his early days co-founding Brink, a pioneering cloud-based point of sale solution for restaurants, and discusses the acquisition of Brink by PAR. Rick explains his vision for Conductor, aimi...

Apr 22, 202432 min

From Payments to POS Software, the story of Tabski

This episode of the Restaurant Technology Guys podcast features Jon, a longtime friend of the host and CEO/co-founder of Tabski, a digital commerce platform for restaurants. Jon shares his journey from starting in B2B sales and entering the restaurant tech space, to launching and pivoting Tabski amidst challenges like COVID-19. Tabski aims to improve guest experience and operational efficiency through features like multi-vendor ordering and omni-channel integration, addressing the evolving needs...

Apr 15, 202430 min

Evolving Restaurant Operations through Advanced Technology Solutions with Its a Checkmate

Evolving Restaurant Operations through Advanced Technology Solutions In this episode of the Restaurant Technology Guys podcast, the host welcomes back Vishal, the CEO and founder of It's a Checkmate, to discuss advancements in restaurant technology. Vishal elaborates on how his company integrates digital ordering channels with POS systems to streamline operations for restaurants. He emphasizes the growing complexity and variety of digital ordering, from kiosks to social media, and how It's a Che...

Apr 08, 202437 min

One Bigg Island in Space from the founders of Biggby Coffee

One Big Island in Space: Revolutionizing the Coffee Industry with Farm Direct Coffee The podcast features Restaurant Technologies Group hosting Michelle and Robert Fish, co-founders of One Big Island in Space and Biggby Coffee. Michelle and Robert share their passion for supporting coffee farmers directly and promoting environmentally friendly farming methods. They speak about their missions to build long-term relationships with mid-sized farmers across the globe, ensuring fair treatment of work...

Apr 01, 202433 min

Revolutionizing Inventory Management with David Greschler, Co-Founder and CEO of Nomad Go

In this episode of the 'Restaurant Technology Guys' podcast, the host and guest David Greschler, Co-Founder and CEO of Nomad Go, discuss the transformative role of Nomad Go's technology in restaurant inventory management. Nomad Go uses computer vision, spatial intelligence, and augmented reality to audit and count inventory in real time with up to 99% accuracy, revolutionizing traditional inventory methods. The technology caters for complexities such as substitutions, batch recipes, and storage ...

Mar 25, 202437 min

Exploring Fintech and Wage Access in the Restaurant Industry with Instant Financial

In this podcast episode of Restaurant Technology Guys, the guest Tal Clark, CEO of Instant Financial, discusses the important aspects of fintech and wage access in the restaurant industry. With Tal's two-decade experience in the financial technology space, he describes the role of Instant Financial in facilitating digital payments, increasing accessibility, and making transactions cost-effective. The conversation includes an in-depth discussion about the necessity and benefits of earned wage acc...

Mar 18, 202430 min

Exploring Restaurant Technologies in Hotels: A Conversation with Scot Turner of Auden Hospitality

The podcast episode hosts Scot Turner, founder of Auden Hospitality, a global advisory business based in the UK that assists hoteliers in improving their food and beverage operations. Turner discusses the importance of restaurant technology in hotels and its potential to enhance both revenues and guest experiences. He suggests that hotels should make their restaurant operations separate from the rest and learn from independent restaurants. They should focus on digital experiences as much as phys...

Mar 11, 202446 min

Harnessing Restaurant Technology with AI: A Conversation with Matt Walmpler of Clear Cogs

In this enlightening conversation, Matt Wampler, a former Jimmy John's franchisee and a crucial player at Clear Cogs, talks about the role of modern technology in the restaurant industry. He discusses the power of data-driven decisions and the challenges of integrating AI in restaurant operations. The conversation also reveals how Clear Cogs has been partnering with Point of Sale (POS) companies, including freshly announced partnership with Toast, enhancing the accessibility of AI for all restau...

Mar 04, 202438 min

Revolutionizing Restaurant Loyalty Programs: A Conversation with Hang CEO Matt Smolin

Revolutionizing Restaurant Loyalty Programs: A Conversation with Hang CEO Matt Smolin In this episode of the 'Restaurant Technology Guys' podcast, the hosts discuss the changing dynamics of loyalty programs with Matt Smolin, the co-founder and CEO of Hang, a next-generation loyalty software. Smolin delves into the story of his journey from working in finance to co-founding a successful startup. He also emphasizes the importance of personalization in loyalty programs and the need for brands to un...

Feb 26, 202440 minEp. 221

Vericast: Shaping the Future of Restaurant Technology

In this episode of the Restaurant Technology Guys podcast, Jeremy Julian engages in a conversation with Marc Mathies from Vericast. The discussion revolves around how Vericast, best known as a cooperative shared mail provider in the restaurant space, pivots to the digital landscape. Marc highlights Vericast's novel data enhancement project called 'Next Drive,' bridging customer data with proprietary data to create personalised advertising campaigns with refined accuracy. The podcast also discuss...

Feb 19, 202441 min

Cali BBQ Media

Restaurant Technology Guys Discuss Storytelling and Media with Shawn Walchef In this episode of Restaurant Technology Guys, host Jeremy Julian talks to Shawn Walchef, the owner of Cali Barbecue in San Diego. Shawn shares his story of running a restaurant, struggling in the initial years, and learning to make it a success. He also discusses the impact of technology, especially social media platforms, in advertising and marketing his business. Shawn shares the importance of building a community an...

Feb 12, 202445 min

Building Brand Awareness & Engagement Through Digital Marketing - A Conversation with Justin Ulrich

In this episode of The Restaurant Technology Guys podcast, Jeremy Julian speaks with his guest, Justin Ulrich. Justin is the leader of the marketing team at Evocalize. They discuss Justin's diverse career path and his experience in the marketing world. Justin shares how his team at Evocalize aids local businesses with their marketing, from automating paid digital marketing to facilitating localized digital marketing strategies. They also discuss the importance of content creation and audience en...

Feb 05, 202444 min

Untold Story of PopcornGTM

PopcornGTM Video In this episode of the Restaurant Technology Guys podcast, Jeremy Julian hosts a conversation with Paul Molinari and Michael Beck, co-founders of PopcornGTM, a company focused on delivering bold, intentional sales and marketing strategy to help restaurant technologies break through and win. They delve into the challenges of getting noticed in a crowded market, underscore the importance of resonating with target audiences, and share valuable insights on the utilization of sales a...

Jan 29, 202434 min

The World of Temporary Cold Storage: An Interview with Duane Waterman

In this episode of The Restaurant Technology Guys podcast, Duane Waterman from Polar Leasing discusses the company's unique temporary cold storage solutions for the restaurant industry. Polar Leasing provides rentable, ground-resting walk-in cooler freezers across the country. These units come pre-equipped with the ability to adjust to both cooler and freezer temperatures and are delivered to clients between 1-3 business days after ordering. Duane highlights the units' seamless construction and ...

Jan 22, 202421 min

Democratizing Access to AI in Restaurants: A Conversation with Carl Turner, Founder of Swipe.by

Restaurant Technology Guys Podcast: Episode featuring Swipeby In this episode of the Restaurant Technology Guys podcast, Jeremy interviews Carl Turner, the CEO, and founder of Swipeby. They discuss the exciting strides Swipeby is making in the restaurant technology space, from implementing an AI-driven 360 online ordering platform to developing personalized, automated marketing campaigns for restaurant businesses. They delve into the benefits of AI technology for enhancing customer experiences, ...

Jan 15, 202438 min

The Future of Restaurant Technology: AI, Customization, and End-to-end Solutions with Nabeel Alamgir

In this episode of Restaurant Technology Guys podcast, the host speaks with Nabeel Alamgir, CEO and co-founder of Lunchbox. They discuss Nabeel's background as an immigrant from Kuwait and Bangladesh, the birth of Lunchbox as a solution to challenges faced by restaurants in the age of technology, and the innovative features Lunchbox offers to enhance restaurant operations. They also touch on Nabeel's interesting viewpoint on the COVID-19 pandemic as an accelerant of restaurant industry shifts to...

Jan 08, 202436 min

ZippyApp: the meeting place for hourly job seekers & employers

Surviving the Turnover Storm: Strategies for Building a Strong Restaurant Workforce In the Restaurant Technology Guys podcast, host Jeremy mentions that they are joined by Kamyar Fadavi, Founder and CEO of TalentTroll and Zipyap. Kamyar discusses how his passion for technology led him to create TalentTroll, aimed at restructuring the hiring process in the restaurant and hospitality industry. His product, Zipyap, provides a unique, automated system that streamlines the hiring process for busy man...

Jan 02, 202448 min
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