Episode 007: Crisis Shame Line: Profit, Mental Health & Data Do Not Mix
Jan 31, 2022•39 min
Episode description
Rae and Chris discuss the breaking news in Politico on Friday that Crisis Text Line is selling information to an AI-based customer service company that they are also an investor in.
Read Hannah Zeavin’s excellent piece on the origins of hotlines as a third option, distinct from psychiatric and police intervention: http://somatosphere.net/2020/the-third-choice-suicide-hotlines-psychiatry-and-the-police.html/
We found Zeavin’s essay from Jack Poulson’s very informative Twitter thread on Crisis Text Line. Read the whole thing here: https://twitter.com/_jack_poulson/status/1487128251319341063
The NY TImes article Chris mentioned on Deanonymization: https://www.nytimes.com/interactive/2018/12/10/business/location-data-privacy-apps.html
Finally, here is Politico’s feature on CLT and Loris.ai: https://www.politico.com/news/2022/01/28/suicide-hotline-silicon-valley-privacy-debates-00002617
PeerPride is at PeerPride.org.
Read Hannah Zeavin’s excellent piece on the origins of hotlines as a third option, distinct from psychiatric and police intervention: http://somatosphere.net/2020/the-third-choice-suicide-hotlines-psychiatry-and-the-police.html/
We found Zeavin’s essay from Jack Poulson’s very informative Twitter thread on Crisis Text Line. Read the whole thing here: https://twitter.com/_jack_poulson/status/1487128251319341063
The NY TImes article Chris mentioned on Deanonymization: https://www.nytimes.com/interactive/2018/12/10/business/location-data-privacy-apps.html
Finally, here is Politico’s feature on CLT and Loris.ai: https://www.politico.com/news/2022/01/28/suicide-hotline-silicon-valley-privacy-debates-00002617
PeerPride is at PeerPride.org.