161: I Don't Know Who Needs To Hear This But... Delete THAT Line Before Sending

The Profitable Play Podcast

Feb 01, 2023•23 min

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Episode description

In this epsiode we talk about how customer comments and complaints can often trigger our defensiveness as indoor playground or play cafe business owners, causing us to feel compelled to respond an a way that is less-than-becoming as a community leader and business owner. Let's explore that compulsion and quash it in this episode.

EPISODES MENTIONED:

Responding To Negative Reviews: http://bit.ly/3YgaqNH

Standard Operating Procedures: http://bit.ly/3kXm8yg

OTHER RESOURCES:

Play Cafe Academy: http://bit.ly/3HES7fD

Current Owners- Apply To Play Maker Society: http://bit.ly/3kQsNtQ

Fund Your Indoor Play Business: http://bit.ly/38KbYbz

Courses & Consulting: http://bit.ly/3N7bPAI

Indoor Playground Business Courses: https://bit.ly/37yCxAC

Michele’s Instagram: https://www.instagram.com/itsmichelecaruana/

Michele’s Website: https://www.michelecaruana.com

YouTube Channel: https://bit.ly/3JDkSe7