When I first started looking at scaling my practice, I had so many questions. “Who am I going to ask about this?” I thought to myself. Now, I know that if you want to move the needle and get to the next level as a group practice owner, you need support. In this episode, I’ll chat about: Do you have to be doing 1:1 to ‘be a psychologist’? Why I’ve been working with multiple business coaches at once The benefits of a long-term mentor or business coach How to determine if a coach is a good fit Find...
Sep 17, 2024•11 min•Season 1Ep. 25
I’m a big believer in scaling your private practice by building income streams outside the therapy room, and today’s guest has done exactly that! Nadene swapped counselling for successful online programs and supervision, and in this episode she shares her journey and wisdom with us so that you can do it too. We speak about: Pivoting from counselling to online programs and supervision The shift from working 9am-5pm to a flexible schedule Overcoming challenges when transitioning to an online busin...
Sep 03, 2024•46 min•Season 1Ep. 24
Today’s episode is a vulnerable one! Recently, I lost my Mum. Running a practice whilst experiencing the grief of losing a parent has been difficult. I wanted to share with you what this experience has taught me about grief, and also about how it has impacted my business as a practice owner. Find out how to work with me: https://www.privatepracticeacademy.com.au/services FREE content ideas for psychologists: https://www.privatepracticeacademy.com.au/content-ideas Send me a DM @kerstin_anderson_r...
Aug 20, 2024•11 min•Season 1Ep. 23
As someone who never wanted to work in the private sector, Amy Talbot has ended up in an unexpected place in her career! She is the owner of The Talbot Centre, a multidisciplinary health service focussed on providing integrated physical, allied and mental health care programs. The path she has taken to scale her practice is individual and inspiring, and you’ll hear all about it in this episode. We chat about: Why having a multidisciplinary practice is positive for clients and staff How important...
Aug 06, 2024•52 min•Season 1Ep. 22
When I was a solo private practice owner, I saw up to 9 clients per day. I thought that there was nothing wrong with this, and it’s just what you did as a practice owner! However, now I know that packing your diary can lead to burnout and working far too hard. There are a number of reasons why you end up working so hard in a solo private practice, and in this episode I’m going to break them down for you. Find out how to work with me: https://www.privatepracticeacademy.com.au/services FREE conten...
Jul 23, 2024•19 min•Season 1Ep. 21
There’s one thing that has been normalised in our profession that needs to be fixed: burnout. Rebecca Black is a clinical psychologist and coach who is passionate about creating sustainable private practices so that you can have a more balanced, joyful and fulfilling life. As someone who struggled with chronic fatigue syndrome and fibromyalgia throughout her time at university and during her private practice journey, she’s more familiar than most with the dangers of the burnout cycle. In this ep...
Jul 09, 2024•48 min•Season 1Ep. 20
It’s easy to end up on the hamster wheel of seeing clients, doing admin and staying perpetually busy, without being able to see how you could take it to the next level. Here’s the thing: you can’t keep doing the same things and expecting to grow your business! In this episode, I’ll share: How I stayed stuck at the same level Why you need to make space in your diary The fear of hiring staff Missed my free live masterclass - Scaling Your Practice for More Income and More Freedom? You can still wat...
Jun 25, 2024•12 min•Season 1Ep. 19
The road to a successful private practice can be a rocky one, filled with plenty of ups and downs. Anna Oliver, a psychologist, mental health advocate and podcaster, is one of my previous supervision clients. She understands the ups and downs of a psychology journey more than most; at her final supervision session at the end of her placement, she told me she was going to quit psychology. In this episode, we discuss her journey, including: Starting her own private practice after initially quittin...
Jun 18, 2024•42 min•Season 1Ep. 18
Busy with full books of back to back clients? Feeling exhausted? Ready to take a step back, but you’re worried about replacing your income? In this episode, I’ll share the three things I did to scale my practice, including: Looking at my mindset and taking action Cutting down the number of clients I saw Hiring staff Join the September intake for my new mastermind, Moving From Psych to CEO, by clicking here . This episode is sponsored by Moonraker AI . Find out how to work with me: https://www.pr...
Jun 11, 2024•26 min•Season 1Ep. 17
If you feel like you never have enough money coming into your practice, and like you’re staying stagnant, this is the episode for you. In this episode, I’ll share three reasons you’re not moving the needle in your practice, including: Housework and being too busy on weekends Not charging your worth Burnout Find out how to work with me: https://www.privatepracticeacademy.com.au/services FREE content ideas for psychologists: https://www.privatepracticeacademy.com.au/content-ideas Send me a DM @ker...
May 28, 2024•16 min•Season 1Ep. 16
It’s 5x more expensive and time consuming to find new patients than it is to retain existing ones. If that statistic makes you feel a bit worried, then chances are you’ve probably been focusing your attention on marketing to bring in new clients, rather than retaining the ones you’ve already got! Anil Mustafa created My Appointments - a practice management system - to help level up your appointment management, but with some fantastic features that you won’t find anywhere else, such as a focus on...
May 14, 2024•52 min•Season 1Ep. 15
Does your to do list seem to never end? I can relate! It’s one of the challenges of owning a practice, and it’s easy to fall into the procrastination trap when you’re feeling overwhelmed. In this episode, I’ll share: The psychology behind procrastination 3 ways to help you save time Why you should be working with your energy The importance of time blocking Find out how to work with me: https://www.privatepracticeacademy.com.au/services FREE content ideas for psychologists: https://www.privatepra...
Apr 30, 2024•17 min•Season 1Ep. 14
Did you know that I used to be an accountant? Accounting and psychology might seem like completely different career paths, but my accounting days set me up to understand the importance of being across your financials in your business as a private practice owner. Phil, an accountant with Panic Atax, is a wealth of knowledge (pardon the pun) when it comes to financial planning, tax, managing cash flow and so much more. In this episode, he shares with us: The importance of financial planning and ha...
Apr 16, 2024•42 min•Season 1Ep. 13
Branding shoots have become popular in the last 5-6 years, yet many therapists are still confused about whether or not they actually need to do them. In my group practice, Psychwest, we have had three lots of branding photos taken, which has helped us to build a strong brand. In this episode, I’ll share: What branding actually is The reasons why you should do a branding shoot Where you can use your images Whether you see a return on investment from branding shoots Check out our branding photos f...
Apr 02, 2024•13 min•Season 1Ep. 12
Burnout has a tendency to sneak up on psychologists, especially when we are still devoted to our work and helping clients well in our practices. It can be easy to ignore the warning signs and write it off as being ‘just a bit tired’. My guest today, Dr Hayley D Quinn, is passionate about helping psychologists to recognise the signs and support themselves before burnout hits. As the Anti-Burnout Business Coach and a clinical psychologist, she helps service-based business owners to help them chang...
Mar 19, 2024•34 min•Season 1Ep. 11
Overwhelm is one of the biggest issues for many practice owners. While helping others with their mindset is our forte, sometimes we still struggle with getting caught up in our own unhelpful mindsets, which can hold us back from achieving our goals. In this episode, I’ll share: The connection between mindset and KPIs How I set my KPIs for all staff, including clinicians and admin The importance of mindset in achieving goals and overcoming challenges Find out how to work with me: https://www.priv...
Mar 05, 2024•15 min•Season 1Ep. 10
Compliance may be one of the least sexy topics you could think of in psychology, but it’s also incredibly important! That’s why I’m joined today by Kaye Frankcom, an author, clinical and counselling psychologist, keynote speaker and business coach. She is passionate about supporting psychologists to run thriving compliant private practices, so she’s the perfect person to share with us the importance of compliance and clinical governance. In this conversation, we chat about: Why you need to focus...
Feb 20, 2024•43 min•Season 1Ep. 9
When you have more referrals than you can cope with, you might decide that it’s time to expand your practice. But how do you decide whether to take on an employee or a contractor? Throughout my time as a practice owner, I have had both, so in this episode I’m sharing with you the difference between them so that you can work out which one is best for your practice. In this episode, I’ll chat about: The fear I had about not being able to pay an employee Whether having a contractor is easier than a...
Feb 06, 2024•26 min•Season 1Ep. 8
Gone are the days where you could rely on word of mouth and people walking past your practice to become your clients - nowadays, a website is a vital part of any psychologist’s business. Jemma Haythorne from Structured Practice Management joins me to talk all things websites, so that you can make sure yours is up to scratch! In this conversation, we chat about: Why having a website is vital for every single therapist The ‘must haves’ for your website Her top tips for making your website stand ou...
Jan 23, 2024•35 min•Season 1Ep. 5
Today I’m talking about something that practice owners don’t like talking about… money! I’m also opening up about the time that this scary topic - money - nearly caused me to close my practice. I want you to know that you’re not alone if you’ve felt the financial pressure of being a practice owner. In this episode, I’ll share: Why I nearly closed my group practice The conversation that turned everything around How finding a new accountant changed my mind about closing the doors My advice for tho...
Jan 09, 2024•17 min•Season 1Ep. 6
Hearing the words ‘you need to focus on SEO’ may make you want to close your eyes and cover your ears, but it doesn’t need to be as overwhelming and scary as you think it does! SEO (Search Engine Optimisation) can actually be quite simple, and that’s what today’s guest - Jemma Haythorne from Structured Practice Management - is here to do. In this conversation, we chat about: What SEO actually is The different aspects of SEO and what’s involved Whether you need a Google My Business profile (and h...
Dec 26, 2023•40 min•Season 1Ep. 5
We’re almost at the end of 2023, which means it’s the perfect time to reflect on the year we’ve had. I’ve had a year of ups and downs, both in business and in my personal life, but it has brought about some important learnings that I want to share with you today. In this episode, I’ll share my learnings and experiences, including: The importance of keeping track of finances and not taking your eyes off the numbers Learning to let go of control and trust staff to manage the practice during a holi...
Dec 12, 2023•26 min•Season 1Ep. 4
Showing your face on Instagram can be scary - I bet you never expected to have to do this when you did your Psychology degree! However, as intimidating as it can be, it’s an important part of being able to market your practice in today’s world. Johanna Badenhorst is an educational and developmental psychologist, the director of Holistic Wellness Psychology and has mastered the art of showing up on Instagram. In this conversation, we chat about: How she built an audience in her niche before even ...
Nov 28, 2023•37 min•Season 1Ep. 3
January is generally the quietest month in private practice, and it can be scary to face a month with lower income! That’s why today I’m sharing how I plan for the January scaries, so that you can go into 2024 feeling prepared and relaxed. In this episode, I’ll share: How I plan each quarter of the year The importance of planning for business and personal expenses How you can prepare your finances What happens when your clients are on holiday Find out how to work with me: https://www.privateprac...
Nov 14, 2023•6 min•Season 1Ep. 2
Welcome to the first episode of The Private Practice Academy Podcast! Join me to learn all about what you can expect from The Private Practice Academy Podcast, where I’ll help you explore the possibilities to create a group practice that works for you. In this episode, I’ll share: My journey from accountant to clinical and counselling psychologist to business coach and mentor The medical wake-up call that forced me out of the burnout cycle Why I’m passionate about teaching you to expand from a s...
Mar 19, 2023•20 min•Season 1Ep. 1
Are you a psychologist looking to expand from a solo to group practice, but you’re intimidated by how much you need to learn and worried about sacrificing your freedom in the process? Join Kerstin Anderson-Ridge, a clinical and counselling psychologist and business mentor, as she shares her journey and interviews other therapists to share theirs too. If you want to create, build and sustain a profitable private practice and create opportunities for multiple income streams, this show is for you. ...
Feb 28, 2023•2 min0
