Caring for ailing senior dogs is a passion project for Helen and her husband, who run the nonprofit dog hospice Old Dogs Go to Helen. They rely on donations to pay for the dogs' medical and comfort care until they pass on. One day, they receive a text message appearing to be from the nonprofit's Bank of America account, which leads them through a familiar series of steps to secure their accounts from a possible fraud. While Helen thought she was averting a crisis, she was actually the victim of ...
Oct 06, 2023•50 min•Ep. 166
In part 2, Gerard Puana stands accused of stealing the mailbox of his niece, the deputy city prosecutor, Katherine Kealoha. Surprisingly, this strange crime will lay bare that Katherine's luxurious lifestyle is fueled by a reverse mortgage on her grandmother's home, and that her husband, Louis, is using his power as police chief to cover up the crime.
Sep 29, 2023•30 min
In this 2021 episode, Katherine and Louis Kealoha report that their mailbox has been stolen, a strange occurrence in the upscale Honolulu neighborhood of Kahala. Even stranger is that Katherine claims that her uncle Gerard Puana is the mailbox thief, an accusation he vehemently denies. When the case goes to court, though, the Kealohas' secrets are exposed, revealing a terrible case of family financial fraud.
Sep 22, 2023•34 min
Thieves think that stolen cryptocurrency is the perfect crime — anonymous, secret and safe from seizure. But prosecutor Erin West and her team are proving them wrong, recovering millions of dollars in stolen cryptocurrency and returning it back to victims. West is a six-year veteran of REACT (Regional Enforcement Allied Computer Team), a cross-agency task force addressing the escalating problem of high technology crime. In this special episode, Bob talks with Erin about the top five things every...
Sep 15, 2023•29 min
In part 2, after a scammer she meets playing Words With Friends steals most of her family's savings, Kathy is so distraught that she attempts to take her own life. She survives thanks to the quick actions of her husband and police, and with the support of her family and professional help, Kathy starts on the road to recovery. The emotional wounds of scams are deep, but Kathy is healing by sharing her story. She hopes that others who might be feeling the way that she did know that there is life a...
Sep 01, 2023•40 min•Ep. 164
Like many of us, Kathy struggles in the early days of the pandemic to adjust to isolation from family and friends. She enjoys the diversion of playing Words With Friends and soon strikes up a friendship with a fellow player. For months the friends continue playing online games and chatting on WhatsApp, until one day he asks Kathy for a loan. He says he is stuck in Mexico and having trouble accessing his accounts. Kathy sees no harm in helping out a friend, especially when he promises to quickly ...
Aug 25, 2023•32 min•Ep. 163
Jerry Hsu, a retired engineer living in Florida, receives a phone call from someone claiming to be his cellphone provider. They are threatening to cut off his service because the Shanghai Police Department says Jerry is speaking out against the Chinese government and engaging in money laundering. As a Taiwanese immigrant, Jerry is frightened; there must be a misunderstanding. The person on the other end of the line is very persistent and convinces Jerry to work as a secret agent for the police, ...
Aug 18, 2023•45 min•Ep. 162
Lisa is an avid concertgoer with extensive experience buying and selling tickets online. So when pop megastar Taylor Swift announces she's coming to town, Lisa is determined to find the highly sought-after tickets for her teenage daughter and her three friends. After messaging dozens of online ticket sellers and weeding out apparent scams, she finally finds a local man selling four tickets. She is reassured when he offers to transfer the tickets to her via Apple Wallet before receiving payment. ...
Aug 11, 2023•36 min•Ep. 161
Wayde McKelvy and Troy Wragg stir up enthusiasm for their company, Mantria, and a green energy revolution they promise in the form of a product called "biochar." Their "garbage to gold" scheme attracts scores of investors and even the attention of former President Bill Clinton. But soon the Securities and Exchange Commission discovers that Mantria is a Ponzi scheme, laced with bogus claims and false promises of enormous returns, ultimately defrauding investors out of millions of dollars.
Aug 04, 2023•45 min•Ep. 160
In Part 2 of this 2019 episode, after losing her job and breaking up with her boyfriend in the same day, a distraught Debra pays a visit to a psychic. Little does Debra know that the shop is part of a larger criminal organization, and psychic Sylvia Mitchell is a scammer who has stolen hundreds of thousands of dollars from her clients. A series of readings leads to Sylvia stealing $28,000 of Debra's money and cutting off communication. Debra enlists the help of Bob Nygaard, a private investigato...
Jul 28, 2023•15 min
In this 2019 episode, Debra is a divorced mother and ballroom dancer who travels between her home in Florida and her boyfriend's home in New York City, where she trains with her dance partner. When Debra loses her part-time job in New York and breaks up with her boyfriend on the same day, she's distraught. Without the extra income from her job and a place to stay with her boyfriend, Debra knows she'll have to quit ballroom dancing — even though she and her partner have been climbing the ranks on...
Jul 21, 2023•25 min
Hoping to build her hobby into a business, Penny takes an online training course in social media marketing. After this initial small investment, she is flooded with calls from companies selling different website services. They promise big returns, but her investment of more than $30,000 with multiple companies doesn't lead to a single sale. Penny reports the scam, but it's not until she gets a call from a news producer that she learns that the person behind the scheme is none other than The Real...
Jul 14, 2023•45 min•Ep. 159
Consumers write far fewer checks than they did in the past, so it may seem surprising that the once-common crime of check washing is making a dramatic comeback. Criminals steal a check out of the mail, wash off the payee's name and other information, and then cash the check and steal money from the owner's account. In this episode, we'll learn how the crime is evolving and becoming more violent, putting mail carriers in danger, as well as how you can safeguard your checks from falling into the h...
Jun 30, 2023•41 min•Ep. 158
Retiree Susan moves from California to a beautiful Victorian home in Montana to be closer to her son and his growing family. One day, Susan notices some unusual charges from her Amazon account. She takes all the necessary steps to dispute and resolve the charges, but a few weeks later, she receives a call from "Amazon" informing her of additional fraudulent activity on her account. This call and the subsequent investigation by a man posing as a DEA agent, will put everything that Susan has, incl...
Jun 23, 2023•50 min•Ep. 157
Derek Alldred has spent decades using fake identities to date and steal money from hundreds of women around the country. He's been arrested numerous times on fraud charges, but Derek skips town as soon as he is released on bail, and resumes committing his crimes in a new location. This time is different: After Derek drains Linda's retirement account and leaves her in debt, she is determined to see him get his due. She bands together with other women also deceived by Derek, and they finally bring...
Jun 16, 2023•43 min•Ep. 156
After her divorce, Linda decides to take a chance on online dating. She's pleasantly surprised to make an instant connection with a man named Rich. He's handsome, charismatic and has an impressive résumé — a Navy reservist working on his PhD. The relationship progresses quickly, with Linda and her young son moving into Rich's new house. One day Linda receives a troubling message from a woman name Missi who claims to also be dating Rich. Linda discovers that he's been lying to them both. His real...
Jun 09, 2023•37 min•Ep. 155
In this bonus episode, Bob sits down with David Etue, CEO of Nisos, The Managed Intelligence Company®, to discuss a fascinating study his team recently conducted to learn more about criminal online activity to better protect online users. For the study, "Catphishing the Catphisher," researchers set up fake social media profiles and waited for criminals to connect in hopes of engaging in conversation. Although they expected the study to take several months, maybe even a year, Etue and his team we...
May 26, 2023•23 min
In part 2, a call from Reuters journalist Brian Grow confirms Diana's worst fears about what really happened to her stepfather's remains. As Brian digs deeper into the story, the truth he uncovers about Sunset Mesa Funeral Home and the body brokering scheme is worse than anyone could have imagined. The conviction of Megan Hess brings some needed closure to families devastated by her shocking betrayal of trust.
May 19, 2023•1 hr 8 min•Ep. 154
Planning a loved one's burial or cremation is a difficult experience under the best of circumstances. When Diana's stepfather, Cactus, gets sick during the early stages of Alzheimer's and sees a billboard advertising simple cremations for $695 at Sunset Mesa Funeral Home, he requests that his family cremate him and not spend a lot of money. But when Cactus dies and his cremains go missing under mysterious circumstances, it sets off a series of events that not only exacerbates the family's grief,...
May 12, 2023•44 min•Ep. 153
In part 2, Philadelphia homeowners fight to be released from their 40-year contracts with MV Realty. Complaints from all over the city and the state reach the Pennsylvania attorney general, who files a lawsuit against the company for allegedly misleading consumers. Attorneys general in several other states follow suit, and state lawmakers race to take action against what they call unfair real estate agreements.
May 05, 2023•48 min•Ep. 152
Homeowners all over Philadelphia are being inundated with ads for MV Realty's Homeowner Benefit Program on social media, through robocalls, and some people even receive a knock on their door. The pitch is simple: Get a quick cash payment in exchange for a promise to use MV Realty as their real estate agent if they decide to sell their home in the future. Many homeowners say they were never informed that the contract is for 40 years and MV Realty can take out a mortgage on their home.
Apr 28, 2023•25 min•Ep. 151
After the loss of the family dog, Tana is determined to find a new canine companion for her husband who suffers from dementia. Hoping to surprise him for Christmas, Tana finds a breeder online and sends payment, but the puppy doesn't arrive, and the breeders keep asking for more money for expenses. Hear how investigators from Google's CyberCrime Investigation Group follow leads on these types of crimes every day, leading to international arrests and litigation.
Apr 21, 2023•43 min•Ep. 150
Huntington, West Virginia, is an idyllic college town on the Ohio River, but it's also the epicenter of a massive international internet crime ring. Federal prosecutor Katie Robeson hasn't been on the job long when she learns that a woman in Huntington is acting as money mule, transferring millions of dollars overseas. Following the money, Katie and her team uncover an elaborate network of criminals, based in Huntington, targeting people all over the country.
Apr 14, 2023•38 min•Ep. 149
In this special episode of The Perfect Scam, Bob hosts a roundtable discussion on changing the conversation around victim blaming. Far too often, the blame for financial fraud is directed at the victims rather than the criminals. This keeps victims from speaking up and enables the crimes to continue. Bob welcomes special guests: Kate Kleinert, a romance scam survivor-turned-advocate; Paul Greenwood, a former prosecutor and head of San Diego's Elder Abuse Prosecution Unit; and Mark Solomon, forme...
Apr 07, 2023•40 min•Ep. 148
This April marks five years of "The Perfect Scam" podcast! Since launching in 2018, we've brought you stories of fraud told by the people who lived them, stories of trauma but also of bravery and triumph. With the FTC reporting a staggering $8.8 billion in losses to scammers in 2022, we remain committed to continue bringing you the very latest information and resources to give you power over scams.
Mar 31, 2023•4 min
In Part 2, criminals are running the grandparent scam all over the San Diego area. Often crimes like this go unsolved, but FBI agent Brady Finta and his law enforcement partners believe this situation is unique. There is a video and an eyewitness. Arresting the messenger who took Susan's $9,000 might just bring down an entire criminal operation. But investigators must proceed carefully.
Mar 24, 2023•42 min•Ep. 147
When Susan gets a frantic call from her "grandson" saying he's been in a terrible accident, she doesn't waste any time. She rushes to get him the $9,000 he requested for legal fees, but as soon as she hands the money to the courier, the phone line goes dead. She knows instantly that it was a scam. Similar crimes are popping up all over her area, and the stack of case files is pretty big by the time it lands on FBI agent Brady Finta's desk.
Mar 17, 2023•24 min•Ep. 146
As FBI Special Agent Cook and partners at the Department of Health and Human Services dig deeper into the records of Novus Healthcare, they are shocked to find fraud every step of the way. From falsifying required doctor visits to providing kickbacks to referring doctors, Novus CEO Bradley Harris and doctors, nurses and administrators are driven by greed. Together, the hospice group defrauded Medicare of more than $27 million and may have contributed to the premature deaths of countless patients...
Mar 10, 2023•46 min•Ep. 145
Hospice is an essential service that many families depend on during a difficult time, but the combination of loved ones under emotional stress plus hospice benefits provided by Medicare can attract unscrupulous operators. When Judy's mother enters care with Novus Healthcare, a Dallas-based hospice provider, Judy soon realizes that something isn't right. Rather than providing comfort, Novus staff push back on even the most basic care requests. Meanwhile, Novus and its CEO, Bradley Harris, are att...
Mar 03, 2023•27 min•Ep. 144
In this bonus episode, Bob Sullivan invites anti-fraud activists Frank McKenna and Ayelet Biger-Levin to take stock of where we are in the fight against fraud and look ahead to the trends listeners should watch for in 2023. Learn how criminals exploit advances in technology (such as bots, deep fakes and ChatGPT) and how an old scam is making a big comeback.
Feb 03, 2023•38 min
