The PaymentsJournal Podcast

The PaymentsJournal Podcast•www.paymentsjournal.com

Focused Content, Expert Insights and Timely News

Last refreshed: July 24th, 2025 at 2:05 PM ⓘ

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Episodes

A Fragmented Accounts Payable Process Is a Liability in More Ways Than One

At best, an inefficient accounts payable process can result in delayed payments or limited visibility into spending. At worst, it could lead to misrouted payments and an increased probability of fraud. Yet many organizations still rely on outdated AP processes—jeopardizing relationships with the suppliers that keep their business moving. In a recent PaymentsJournal podcast, Marchelle Becher, Business Development Executive at B4B Payments, and Hugh Thomas , Lead Commercial Payments Analyst at Jav...

Jul 22, 2025•22 min

Beyond Plastic: Why Digital Cards Are the Future

Digital cards saw a significant boost in adoption during the pandemic, initially driven by necessity. However, it quickly became clear that hygiene was just one of many benefits—and not even the most compelling one. Both consumers and retailers have found digital to be faster, more cost-effective, and more efficient than traditional physical options. In a PaymentsJournal podcast, Fiserv’s Wesley Suter , Senior Director of Product, and Kush Patel , Senior Product Advisor, as well as Brian Riley ,...

Jul 08, 2025•20 min

What to Expect When Nacha’s Fraud Monitoring Rules Take Effect

When a financial institution’s customer is tricked into sending a payment, there has often been little recourse for the victim. As credit push fraud becomes increasingly prevalent—amplified by sophisticated technologies—the financial services industry must strengthen its protections. This is why Nacha has developed a framework of fraud management rules that will go into effect next year. In a recent PaymentsJournal podcast, Devon Marsh , Managing Director, ACH Network Rules & Risk Management...

Jul 01, 2025•18 min

Don’t Just React to What’s Next in Payments—Anticipate It

For years, many businesses proclaimed they would never transition their payments to SaaS. Even as everything else moved to the cloud, financial professionals remained adamant that payment services and data would stay in-house. The data was considered highly sensitive, and few were willing to risk storing it outside their walls. But the benefits of Payments-as-a-Service (PaaS) have upended that thinking. More organizations are now realizing that leveraging external providers is transforming their...

Jun 30, 2025•16 min

How Embedded Payments Is Optimizing the Expense Management Process

Organizations routinely ask employees to take clients out to lunch or attend industry conferences. Yet the expense management process designed to support these essential functions is often manual, time-consuming, and prone to delays, errors, and misuse. In a recent PaymentsJournal podcast, Susie Shyatt , Business Development Executive at B4B Payments, and Hugh Thomas , Lead Commercial Payments Analyst at Javelin Strategy & Research, discussed the common challenges businesses face in managing...

Jun 25, 2025•17 min

How Banks Can Bring Small Businesses Back to the Fold

The relationship between financial institutions and small businesses has grown increasingly strained. Many small businesses are becoming dissatisfied with their payment and banking services. In fact, more than half obtain their merchant payment accounts from providers other than their primary bank. In a PaymentsJournal podcast, Fiserv’s Tim Ruhe , Head of FI Payment Strategy, AJ Levin , Senior Director for Small Business Market Strategy, and Don Apgar , Director of the Merchant Payments Practice...

Jun 24, 2025•17 min

Taking the Check Out of Paycheck: The Role of Prepaid in Payroll

The traditional model of biweekly or monthly physical check payouts is rapidly becoming a thing of the past. For businesses, moving away from checks results in lower processing costs and a reduced risk of check fraud. While direct deposit offers clear benefits for employees, it’s not always their preferred method of receiving pay. In today’s competitive labor market, an organization’s compensation model can serve as a key differentiator. In a recent PaymentsJournal podcast, Kristin Ridgway , Vic...

Jun 16, 2025•21 min

Remodeling Main Street: How Community Banks Can Leverage the Banking-as-a-Service Paradigm

Community banks are the heart and soul of their localities, often providing the spark that helps small businesses achieve their goals. However, the emergence of new technologies in recent years means that more financial services companies are vying for a share of the smaller institutions’ markets. In a recent PaymentsJournal podcast, Matthew Wilcox , Deputy Head of Financial Institutions Group and President of Digital Payments at Fiserv, and James Wester , Co-Head of Payments at Javelin Strategy...

Jun 12, 2025•14 min

How FIs Are Cutting Through Subscription Clutter with PFM Tools

Consumers are inundated with accounts, apps, and subscriptions—often to the point where they lose track of what they’ve signed up for. This can be costly for consumers, but it also prevents financial institutions from gaining a clear view of a customer’s overall financial picture, limiting their ability to offer tailored services. In a recent PaymentsJournal podcast, Kevin Hughes , Director of Product Management, Aggregation and Information Services at Fiserv, and James Wester , Co-Head of Payme...

Jun 10, 2025•18 min

Stranger Danger: Protecting Your Children from Identity Theft

Although child identity theft has received increasing attention in recent years, most parents don’t discover it—let alone take action—until after experiencing a financial loss. Among families who reported a financial loss due to identity theft, roughly 96% did not have their children included in a family protection plan until after the breach had occurred. For the past four years, Javelin Strategy & Research has focused on the issue of child identity theft and the risks that threaten childre...

Jun 09, 2025•20 min

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