Following the adoption of Confirmation of Payee (CoP) by financial institutions across the UK to prevent Authorised Push Payment (APP) fraud, Bottomline now brings this fraud prevention measure to businesses across the UK. In this episode we chat to Mark Bish, Product Manager and expert on CoP, to get some insight into how it differs from the bank offering, the use cases, benefits and we get a sense of urgency on adoption.
Mar 21, 2023•15 min
In celebration of International Women’s Day (#IWD), we speak with two inspirational women in fintech: Women of Fintech’s founder, Gemma Young and TechPassport’s CEO and founder, Layla White. In this episode, we spotlight women in the Fintech industry and look at how we can collectively achieve better equity – from empowerment, collaboration and mentorship to progression and overcoming challenges.
Mar 08, 2023•42 min
Industry expert Mike Chambers chats with Bottomline’s Richard Ransom on what changes corporates can expect from NPA and how it might impact their business. Hear what it means for Bacs and ISO20022, faster payments, direct debits, account-to-account payments, and the new overlay services it brings. Companies will need advice and guidance on design, infrastructure, and deployment, so they must start getting up to speed sooner rather than later.
Feb 21, 2023•42 min
Technologies continue to shape our digital world. Alongside that, consumer expectations for speed and efficiency keep shooting ahead. From a business standpoint and to stay competitive, companies are under pressure to deliver similar experiences with the same ease. We chat with Kellie White and Jon Grassis from Bottomline’s UX team to get their take on the UX trends shaping 2023 and how technology can enable a better experience for financial service customers.
Feb 07, 2023•17 min
This episode is full of expert insight into the business payment trends likely to shape the year ahead for banks and businesses. Against a back-drop of much regulatory change, economic and geopolitical uncertainty we’re likely to see organisations looking to do more with less, finding smarter ways to create efficiencies, keeping a step ahead of fraudsters, and meeting regulatory demands. Our industry experts share their thoughts.
Jan 24, 2023•22 min
Just how heavily has the current economic climate impacted businesses? How well are you using your data to inform your business, and is there a secret KPI you could be tracking to help? Data analyst, Vinay Khosla, uncovers the insightful story behind Direct Debit failure rates in the UK and what this means for companies.
Jan 10, 2023•17 min
A couple of months ago, the European Commission announced proposed changes to the instant payments regulation across the EU. In summary, the changes would force banks to offer instant payments in euros at no extra cost and should include fraud prevention checks on bank accounts. In this episode, which closes out Banking Week, industry expert Fred Viard discusses the implications for banks.
Dec 13, 2022•16 min
To celebrate Banking Week, we teed up two industry experts to chat about real-time payments in the US and the EU. In this episode, Jessica Cheney discusses balancing caution with tremendous opportunity in the context of real-time payment adoption in the US, sharing her views on how banks that are too cautious and slow to pull the trigger face becoming laggards and losing their competitive advantage. In a follow-on episode next week, Fred Viard continues the topic of real-time payment adoption bu...
Dec 06, 2022•19 min
Bottomline’s Nick Berents, Director of Solutions Marketing in Banking, shares his thoughts about last month’s Association for Finance Professional conference in Philly. Attended by a mix of corporate treasurers and banking professionals, Nick touches on the hot topics for discussion, the panel session with the Business Payments Coalition, the availability of end-to-end cash forecasting solutions from banks, and his outlook on payments for 2023.
Nov 22, 2022•13 min
In this episode, we interview Bottomline’s fraud and security experts, Ruud Grotens and Erick Choltus, on the intersection between payments modernization and payment fraud prevention. In this discussion, we dive into whether fraud measures are managing to keep pace with the latest in payments innovations such as ISO20022, cross-border payments, and real-time payments. Grab a cuppa and listen in.
Nov 15, 2022•27 min
With this year’s Sibos event wrapped up, Zhenya Winter shares her thoughts on the key takeaways from the show and where banks should focus given already-busy roadmaps. This episode covers ISO20022’s deadlines, SWIFT as a cooperative player, instant payments as a deal-breaker, how the Swiss are handling payments modernization and, in closing, several critical points for financial institutions to action next. Enjoy the listen!
Nov 08, 2022•27 min
Marcus Hughes, Head of Strategic Business Development Bottomline, gives us a brief insight into his new whitepaper on the AP and AR automation landscape. Give a listen if you want to understand more about working capital management, what it is and how it works, the use of smart data and technology to better aid the process, and overall how to have the best working team in the organization.
Oct 04, 2022•22 min
How can small-to-medium-sized businesses navigate the post-pandemic economy? Daryn Park, Senior Policy Advisor for the Federation of Small Businesses, and Amy Bassett, from the United States Small Business Administration answer the question to the ever-changing place of the financial relationship between SMBs in that economy
Sep 21, 2022•22 min
MRI Software has very simply taken an analog business and dragged it into the digital era. Sean Slack, VP of Partnerships at MRI, and Tom Dolan, General Manager of Bottomline's Paymode-X division chat on the characteristics of the real-estate business and how MRI has elevated the field with new technology.
Sep 06, 2022•16 min
Marcus Hughes, Head of strategic business development from Bottomline, and Richard Ransom, Strategic Customer Success Manager from Bottomline discuss the structure and plans of the new payments architecture (NPA). This episode covers basics like what's happened in the re-design of NPA, the new timetable, the exciting prospect it will bring along, etc.
Aug 23, 2022•23 min
Our payments podcast this week covers the results of our exclusive survey with anti-fraud specialist Themis. Join Eliza Thompson, Financial Crime Researcher from Themis, and Mohammad Al-Zraiqat, Global Senior Product Manager from Bottomline as they discuss the importance of detecting and preventing fraud episodes and develop aggressive case management practices to investigate and resolve different kinds of fraud threats.
Aug 09, 2022•24 min
In this episode, industry expert James Richardson, Head of Market Development Risk and Fraud for Bottomline, talks about the rise in fraud and financial crime based on the findings of the latest 2022 Global Business Payments Barometer covering topics like fraud defences, insider fraud, multifactor authentication and more.
Jul 26, 2022•22 min
Did you know that 52% of organizations in the UK agree that there is an increase in insider fraud and collusion? This is one of many topics covered in this podcast episode. Listen to detailed insights from Marion King - Chair, Payments Association Advisory Board, Charlotte Crosswell - The chair and trustee of Open Banking along with James Richardson - Head of Market Development Risk and Fraud from Bottomline, and Ed Adshead-Grant - Director of Strategic Business Development from Bottomline as th...
Jul 05, 2022•52 min
The 2022 Business Payments Barometer is finally here, and our two incredible subject matter experts, Curt Raffi, Chief Product and Innovation Officer, and Colin Swain, Global Head of Platform and Product Transformation, discussing key findings from the report from a UK and US perspective. You can read the full report on our website: https://www.bottomline.com/uk/2022-business-payments-barometer
Jun 22, 2022•28 min
Following the foundation on protection needs for cryptocurrency laid out by Marcus Hughes, Head of Strategic Business Development. In part 2, he explains the regulator's approach to blockchain globally, their supervision of crypto-assets, work done to mitigate its risks, and much more.
Jun 07, 2022•30 min
Blockchain and its assets have made their way into the financial services industry and are a topic that everyone wants to know more about. In this part 1 of our 2-part series Marcus Hughes, Head of Strategic Business Development at Bottomline, lays out the foundation of essential cryptocurrencies such as consumer protection, data protection, and fraud protection.
Jun 07, 2022•38 min
Even though many businesses have implemented bank account validation and verification platforms, there are still companies that haven't adopted them. Mark Bish, one of Bottomline's Product Leads, speaks to Jacqueline Powell on the effect the business will have and their susceptibility to fraud if not taken the measures.
May 23, 2022•18 min
Payments have grown in importance in the Asia-Pacific region's entire banking environment, currently accounting for 44 percent of total banking revenues. Eli Shoshani, who heads up the APAC region for Bottomline, talks to us on the revolution on business payments, and the spend and scale of digitization.
May 10, 2022•19 min
Does the introduction of Open Banking and variable recurring payments (VRPs)put existing payment options in question, or complement existing payment types and create more choice for users? Bottomline’s Strategic Customer Success Manager, Richard Ransom, offers us insight into the topic of Open Banking and its impact on Direct Debits.
Apr 26, 2022•12 min
Once considered a secondary threat, insider fraud is a growing challenge for banks, demanding urgent attention. Are banks in denial about acknowledging this significant issue, or do they have too many competing priorities on their plate? Bottomline’s Ruud Grotens chats with Elizabeth Humphrey of Themis on the recent Insider Fraud in Banks research
Apr 12, 2022•31 min
AP (Accounts Payable) automation has helped banks to be more efficient and tackle the expense of paper checks. But the time has come to spotlight AR (Accounts Receivable), the collections side of the business. Nick Babinsky, SVP and General Manager of Billtrust’s Business Payments Network (BPN) talks to us about their mission to digitally transform AR and simplify B2B commerce.
Mar 29, 2022•26 min
One of the most financially destructive cyber-crimes is business email compromise (BEC), also known as email account compromise (EAC). Business email breach is hazardous enough to draw the attention of the FBI and other law enforcement organisations such as Interpol. This podcast episode covers strategies to stop your business from becoming the target of such attacks. Chief security officer for Paymode-X, Chris Gerda, addresses the rise in BEC and other types of Accounts Payable fraud.
Mar 15, 2022•18 min
Although subscriptions are not new, how businesses, such as golf clubs and charities use them is undergoing an evolution. It’s a payment type that’s shown significant growth over the last 9 years, so its application goes beyond the traditional subscription businesses. Listen to our expert Jon Rushton, GM for Bottomline Payment Services, to understand whether your business could adopt a subscription model for collecting cash and what considerations you should contemplate.
Mar 01, 2022•25 min
In the final part of the CBDC series, we chat to Marcus Hughes, Head of Strategic Business Development at Bottomline, who equips us with the developments of CBDC beyond the UK, their effect on data privacy, and considerations for CBDCs in practice.
Feb 15, 2022•21 min
Marcus Hughes, Head of Strategic Business Development at Bottomline, talks about all things we need to know about Central Bank Digital Currencies (CBDC’s). In this part 1/2, learn about CBDC’s, their risks, how they differ from other digital currencies, and much more.
Feb 01, 2022•37 min