In this episode, Owen McDonald sits down with Rob Stephenson, Director of Risk at PwC, to unpack the findings of PwC’s Global Compliance Survey 2025. Discover how forward-thinking organizations are transforming compliance from a regulatory burden into a driver of innovation, agility, and trust. From AI in fraud detection to embedding compliance by design, this conversation is a must-listen for anyone navigating the complex world of B2B payments and risk management.
Jul 22, 2025•15 min
In this insightful episode of the Paymode series, Paul sits down with Patrick Sunday, Chief Accounting Officer at Bottomline, to explore the evolving role of the finance function in today’s fast-paced environment. Patrick shares his experience leading a global finance team, offering a behind-the-scenes look at how finance is transforming from a traditional reporting role into a strategic powerhouse. From leveraging AI and digital transformation to improving KPIs like DSO and closing cycles, Patr...
Jul 09, 2025•16 min•Ep. 172
In this episode, we speak with Bottomline’s Mark Bish about how tokenization—beyond PCI DSS—can secure B2B payments, and the importance of not holding customer banking data in spreadsheets or on systems where it’s accessible by employees. Mark shares how replacing bank account data with anonymous tokens, reduces fraud risk, simplifies compliance, and protects against both external and insider threats.
Jun 24, 2025•12 min
This episode features Andrew Bartolini of Ardent Partners discussing the 2025 State of ePayables report. While accounts payable (AP) has advanced over the past two decades, full automation is still uncommon. Key findings highlight the need for alignment between AP, procurement, and treasury, the underreported fraud risks, and AI\'s growing impact. Reflecting on the report\'s content, Andrew also urges AP teams to transition from transactional roles to more strategic contributions in achieving bu...
Jun 10, 2025•16 min
In this episode, we talk with Kat Moy, Head of Education at the Accounts Payable Association (APA), about the ongoing disconnect between Accounts Payable (AP) and Treasury teams. They explore why these silos exist, the downsides of poor collaboration, and how strategic alignment can help improve cash flow, reduce costs, and manage risk. Kat shares practical tips like using centralized platforms and cross-functional training, and highlights key takeaways from the APA’s 2025 Leadership Forum....
May 30, 2025•11 min
In this Paymode episode, Bottomline\'s Tom Dolan explores the risks of outdated technology in accounts payable and receivable, highlighting the impact of legacy processes and systems. Turning to emerging and embracing innovations, Tom discusses the transformative impact of AI and data analytics in modernizing these functions to create efficiencies and enable smarter decision-making.
May 05, 2025•12 min
It’s crunch time and the ISO 20022 deadline is only six months away. Our host chats with Bottomline’s payments expert, Frederic Viard, on this structured, machine-readable format and the global harmonization intention that sits behind it. All the big banks are ready for the deadline, but what does it mean for other financial institutions that aren’t? What are the risks, the options, the penalties, and what needs doing? Fred also talks about what lies beyond this deadline in terms of value-add be...
Apr 30, 2025•18 min
In the special edition of the Payments Podcast Paymode Series, Paul McMeekin chats with Katie Elliot about how companies can keep fraud at bay and protect their business payments, including mitigating against BEC and check fraud. She also shares tips on trends that businesses should prepare for from a fraud perspective.
Apr 15, 2025•16 min
In this episode, we chat with ACT’s Naresh Aggarwal and Bottomline’s Leo Gil about cash management strategies to gain executive buy-in, conflicting KPIs, cash management concepts and a tailored approach, and the critical importance of flexibility and resilience for treasurers. We also dive into the potential of AI and technology pitfalls to avoid.
Mar 27, 2025•24 min
On the back of recent payment fraud research, our host chats with Eliza Thompson of digital financial crime platform Themis, on how fraudsters exploit the interplay between insider access and external attack vectors with payment fraud. This issue is increasingly concerning, with over 45% of respondents identifying collusion as a primary threat. Eliza shares her insights on what banks and businesses can do to help identify and reduce potential fraud risks.
Mar 11, 2025•20 min
In this episode, we celebrate International Women\'s Day by acknowledging women\'s achievements and advocating for gender parity. Champions Julie Ashmore-Dann, Carrie White, and Zhenya Winter share their thoughts and experiences on positively accelerating action to support women\'s advancement.
Feb 28, 2025•20 min
ACH and same-day ACH payments are common in B2B, but the integration of digital banking with private B2B payment networks is a brand-new concept, giving businesses the chance to leverage advanced features from within one single, automated platform. Bottomline’s Jessica Cheney explores what incorporating a B2B payments network into digital banking means for businesses.
Feb 24, 2025•19 min
Our host chats with Bottomline’s Chief Technology Officer, Eve Aretakis, on some of the major tech advancements impacting B2B payments in 2025. In this episode, we cover top tech priorities in business payments, the advantages and perils of AI, the benefits of integrating and embedding payment technologies to drive added value, and the ever-present threat and prevention of fraud. of fraud.
Feb 05, 2025•10 min
As we approach 2025, it\'s an excellent time for finance leaders to take stock, reassess, and plan for the upcoming year. Finance teams of all sizes will strive to achieve more with fewer resources while adapting to external technology advancements, economic shifts, payment regulations, and fraud prevention measures. In this episode, we interview BNY’s Head of B2B Payments, Rhea Wagh, to gain her insights on the trends, themes, and innovations influencing B2B payments for 2025, including hyper-c...
Jan 14, 2025•13 min
As we look to 2025, Finance Teams–-from treasury to accounts payable (AP) and accounts receivable (AR)—look to take advantage of new payment innovations and automation, tightening fraud prevention measures and driving greater efficiencies from their business payments lifecycle. In this episode, we chat with two of Bottomline’s corporate payments experts, Jamie DelMedico in the US and Richard Ransom in the UK, to get their take on what to expect in the year ahead. Topics include payer verificatio...
Dec 20, 2024•24 min
In this episode, we explore how AI-powered invoice ingestion and coding for billing and payments can revolutionize accounts payable (AP) teams, particularly in the real estate industry, which deals with high volumes and complex transactions. Podcast guest David Stifter, CEO and Founder of PredictAP, emphasizes the significance of using artificial intelligence to focus on the invoice capture stage when automating accounts payable processes.
Dec 10, 2024•21 min
In celebration of International Day of Banks, Bottomline’s banking experts, Jessica Cheney and Frederic Viard, share their insights on payment trends and predictions for 2025. Amid significant innovation and disruption in the payments landscape, banks are striving to stay current, competitive, and compliant. In this episode, our experts discuss key topics such as real-time payments, fraud prevention, artificial intelligence (AI), and embedded finance.
Dec 04, 2024•27 min
International Fraud Awareness Week, a global init
Nov 21, 2024•19 min
This episode dives into how accounts payable (AP)
Nov 05, 2024•17 min
Were joined by Luke Sculthorp from The Chartered
Oct 23, 2024•17 min
Technology improves the ability of treasurers to
Oct 03, 2024•21 min
Often, employee financial crime gets discovered p
Sep 24, 2024•19 min
Despite advances in threat detection, uncovering insider fraud threats continues to be a challenge for banks and businesses. Undetected, insider threats often result in financial, reputational, and operational damage. In this episode, Nick Griffin discusses the tough task behind identifying and addressing malicious individuals within organizations. Nick also covers seven essential capabilities of an effective Insider Threat Management (ITM) solution, as outlined in the latest SPARK Matrix™ Insid...
Sep 10, 2024•12 min
In this episode, we interview Darrell Riekena from Bottomline about the transformation of the Chief Information Officer (CIO) role. We discuss how it has evolved to encompass a mix of C-Suite responsibilities, focusing on data and systems. Topics include the timeline for digital transformation 2.0, the impact of the Artificial Intelligence (AI) buzz, the importance of first-party data, and the wide-ranging remit of today's CIO to support the goals of the business.
Aug 27, 2024•12 min
In this episode, we chat with Jodie Kelley, CEO of Electronic Transactions Association (ETA). As the leading advocate for business payments in the US and Canada, ETA is heavily involved in lobbying for and educating on payments legislation and policy frameworks, fraud prevention measures, and shaping the future of payments. Sharing her insights, Jodie discusses the key trends impacting business payments.
Aug 13, 2024•16 min
It’s been said that real-time payments have spurred financial institutions to modernize their operations to keep up with where their customers and their customers’ customers have already gotten to. In this podcast, we talk to Jessica Cheney to get her take on adoption rates in the US market and the interoperability between the Clearing House’s RTP and FedNow’s Instant Payments offerings.
Jul 30, 2024•18 min
Since our last update on instant payments, FedNow’s Instant Payments has become readily available in the US market, India and China are showing a strong upswing, and the EU’s Instant Payments Regulation mandates that any euro payments across EU member states be completed within seconds, 24/7. We chatted with Lipis Advisor’s founder, Leo Lipis, to get an update on instant payments in the current EU landscape and future trends.
Jul 03, 2024•22 min
To ensure financial stability in the UK, banks and other financial service firms operating in the UK must be ready to handle unexpected disruptions to their services. Our guest, Richard Ransom, discusses the UK’s new legislation (SS1/21) and the responsibility firms have to mitigate any risk, minimize impact, and continue providing essential services regardless of the cause of the disruption.
Jul 01, 2024•21 min
In this episode, we speak with highly regarded accounts payable (AP) speaker, trainer, and consultant Debra R Richardson about avoiding fraud, potential fines, and bad vendor data in the AP vendor space. Given her extensive experience and interaction with AP professionals, Debra shares the loopholes she sees, precautions to take, and valuable advice for flagging potential fraud. Enjoy the listen.
Jul 01, 2024•31 min
Banks will forever consider the diverse needs of their retail and commercial customers. But does that always extend to the digital banking platform they offer? While the functional complexities of a more extensive corporate solution may deem it unsuitable for small business usage, the deficiencies of a consumer offering for a business may not deliver the insights, efficiencies and benefits needed. In this episode, we explore why a one-size-fits-all approach is not likely to meet the distinct req...
Jun 11, 2024•13 min
