69 – Deep Listening: Not A Soft Skill
Jan 17, 2022•19 min
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
While listening is recognised as a ‘soft skill’, I think it is anything but that. It’s hard. To deeply listen to our clients and their needs, wants, dreams and desires it takes a certain level of humility. The humility to pay attention. The humility to see life through their lens. The humility to recognise when …
For the best experience, listen in Metacast app for iOS or Android